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Diversions & Emergencies


If you experience an in-flight emergency, treat it as a real life experience.

You may find the information below helpful in your recovery planning.


Worldwide Persistence If You Stop ACARS and Submit PIREP If You Do Not Stop ACARS

Divert to Departure Airport

Cancel your flight and re-start it.

Divert to Any Other Airport

Disabled

Your flight will be classified as Diverted.

The Starting point for the next flight:

  • Cargo and Scheduled flights:
    The nearest airport to where you landed having Cargo and/or Scheduled flights. If, however, the airport at which you landed has those flights available, you’ll remain there.

  • Charter flights:
    Pilot discretion.

The flight’s hours, distance and points will be calculated from your Departure airport to this airport – not the Arrival airport noted in your Bid.

EXAMPLE: 
If you fly from KJAX to KDAL and land at KATL, you’ll only get hours, distance and points for KJAX to KATL.
For Aircraft with Autosave

Settle what needs to be done, restart the SIM and continue to your planned Arrival airport. ACARS will reacquire your simulator and continue pushing data to our Flight Data System.

 

Based upon your landing rate and flight duration, the flight will be classified as either Approved or Rejected.

 

The Starting point for the next flight:

  • Cargo and Scheduled flights:
    The planned Arrival airport.

  • Charter flights:
    Pilot discretion.
For Aircraft without Autosave

Cancel your flight and re-start it. 

Enabled

Your flight will be classified as Diverted.

The Starting point for the next flight:


Cargo
, Charter and Scheduled flights:
The airport to which you diverted.

 

EXAMPLE:  If you fly from KJAX to KDAL and land at KATL, the departure airport for your next flight will be KATL.

 

Once you arrive at your final destination and land, take a moment to review the Flight Log to ensure its entries appear to be normal and logically sequenced.

If Log Entries
appear...
Action Step
Normal Submit the PIREP.

As noted above, if your landing has not exceeded the Company’s Landing Rate Standard and meets all other flight-related criteria, it’ll be automatically approved.
Not Normal Click Cancel. Manual PIREPS are not allowed under any conditions.

PIREP REVIEWS:
  We certainly sympathize with you if something appears abnormal in your PIREP. However, we do not have any control over the operation and functionality of your computer, the stability of your flight simulator and addons, the performance of your Internet connection or any other operational factors affecting how data is collected and transmitted to us. As a result, we must trust the data your flight simulator generates and transmits to us via ACARS to be an accurate representation of what occurred during your flight. After that transmission occurs, we do not have the ability to change or alter any flight data nor will we ever do so.

Afterwards, if you review the PIREP and flight tracker Map, you’ll see you landed at an interim airport and subsequently continued on to your final destination.

If you experience difficulties with this process or ACARS, submit a Help Ticket for assistance.

Make it a habit to check your Flight Log immediately before and after takeoff – and regularly throughout your flight – in order to avoid time-wasting instances like this resulting in rejected PIREPS.