Privacy Policy
| Last Updated: | Monday, 9 December 2024 |
We’re committed to protecting your personal information and your right to privacy. When you visit our Website (https://walkerair.us) and use our Services, you trust us with your personal information. As a result, we take your privacy very seriously.
Our Privacy Policy has been developed using the Articles of the internationally-recognized General Data Protection Regulation | GDPR (https://gdpr-info.eu/) as a guide, and they apply to all information collected through our Website and/or any related services, sales, marketing or events, collectively referred to in this document as our "Services".
In this document, we seek to explain to you, in the clearest and most direct way possible, what information we collect, how we use it and what rights you have in relation to it. By reading through it carefully, you’ll be better prepared to make informed decisions about sharing your personal information with us.
If you disagree with any of this Policy’s terms and/or conditions, discontinue using our Sites and our services.
Direct any questions, comments or concerns to us you have about this Policy – or – our practices related to the collection and/or handling of your personal information – by submitting a Help Ticket.
Summary | Overview
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1. |
WHAT INFORMATION DO YOU COLLECT? Personal information you disclose to us Information automatically collected from you |
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HOW DO YOU USE MY INFORMATION? |
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WILL MY INFORMATION BE SHARED WITH ANYONE? |
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DO YOU USE COOKIES AND OTHER TRACKING TECHNOLOGIES? |
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HOW LONG DO YOU KEEP MY INFORMATION? |
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HOW DO YOU KEEP MY INFORMATION SAFE? |
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7. |
WHAT ARE MY PRIVACY RIGHTS? |
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HOW IS A DATA BREACH HANDLED? |
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9. |
WHAT CONTROLS ARE THERE FOR DO-NOT-TRACK (DNT) FEATURES? |
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10. |
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? |
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11. |
DO YOU EVER UPDATE THIS POLICY? |
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12. |
HOW CAN I CONTACT YOU ABOUT THIS POLICY? |
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13. |
HOW CAN I REVIEW, UPDATE OR DELETE THE DATA YOU COLLECT FROM ME? |
Policy Details
WHAT INFORMATION DO YOU COLLECT?
Personal information you disclose to us
We collect personal information you voluntarily provide us. What we collect depends on (1), the context of your interactions with us and the Services, (2), the choices you make, and (3), the features you use.
Pilot Application Form
When you complete and submit the Pilot Application Form, you will be voluntarily providing us with your personal information. The information you enter is encrypted – as noted by the https:// prefix in its address on the Website – before it’s submitted to us. While we’ve implemented encryption to ensure the secure transmission of your personal information, Internet-based data transmissions may, in principle, have security gaps. Absolute protection, therefore, may not be guaranteed. For this reason, you’re always welcome to contact us via alternative means – such as email.
On the Pilot Application Form, we collect the following information about you:
- Your first and last name (we do not validate the legitimacy of provided data, this can be a fake name);
- Your email address;
- Your geographic location (country of residence);
- Your IVAO, PilotEdge, or VATSIM IDs;
- Your IP address.
On your Pilot Profile, we collect the following information if you choose to share it, in addition to what was collected on your Pilot Application Form.
- Your Steam, Twitch, Xbox, and YouTube IDs.
Email
We communicate with you via email processed through Google Workspace. By completing the Pilot Application Form, you consent to receiving occasional service-related email communications from us. You can opt out of receiving them by submitting a Help Ticket. It’s important to note, however, doing so will prevent you from receiving information and updates on our company and its operations. That may compromise the level of service quality you receive and your enjoyment of the overall experience.
The use of Google Workspace, as well as its relevant data transfer and processing, is governed by Google’s Data Protection Policy.
Link: https://policies.google.com/privacy?hl=en
TFDi Design | smartCARS 3 and FlightTrackerXP
We use flight tracking software – smartCARS 3 and FlightTrackerXP (X-Plane only) – to document flights. They serve as the interface for the data exchange between your flight simulator and our Flight Data System Software. In order to function properly, they require access to your computer system to facilitate the real-time flow of data while you’re flying.
| The operation of smartCARS 3 is governed by TFDi Design’s Privacy Policy. Link: https://www.tfdidesign.com/legal.php?request=pp |
The operation of FlightTrackerXP is governed by its Developer’s Privacy Policy. Link: https://discord.com/invite/GF9sEdE |
Discord
Discord is a proprietary freeware VoIP application and digital distribution platform designed for creating online communities and facilitating interaction among its participants. While not mandatory, our Pilots are nonetheless encouraged to have and maintain a presence there to foster a sense of community and enhance their overall Company experience. The use of Discord is governed by their Privacy Policy.
Link: https://discord.com/privacy
The personal information we collect and store include the following:
- Unique Discord Snowflake ID
A Discord user ID is a unique eighteen or nineteen-digit number and is not the same as your username.
All personal information you provide us must be true, complete and accurate – and you must notify us of any changes to such personal information.
International Virtual Aviation Organization (IVAO)
IVAO is an online virtual Air Traffic Control (ATC) network, and while our Pilots are encouraged to use online ATC networks, it's not mandatory they do so. Their actions are governed by their Privacy Policy.
Link: https://wiki.ivao.aero/en/home/ivao/privacypolicy
They record information about their Users. As a User, you can request that data be retrieved and deleted by visiting this URL:
https://www.ivao.aero/ContactGDPR.asp
Information Automatically Collected
We automatically collect certain information when you visit, use or navigate our Services. This information does not reveal your specific identity – like your name or contact information – but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is needed primarily to maintain the security and operation of our Services and for internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Online Identifiers
We collect cookies – or others such as the ones used for analytics and marketing – and other similar data.
HOW DO YOU USE MY INFORMATION?
We use personal information collected via our Services for a variety of business purposes described on the following page. We process your personal information for these purposes:
- in reliance on our legitimate business interests;
- in order to enter into or perform a contract with you, with your consent; and/or,
- for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each listed purpose.
We store your information for the sole purpose of ensuring service quality and enhancing your overall experience while flying for the Company. Some of your personal information (first name and initial of last name) will be displayed on the front page (public) and in other areas (private | “Crew Only”) of the Website. Displaying this information is a vital part of establishing and maintaining a strong sense of community and fosters interaction among our Pilots.
We use the information we collect or receive:
- To facilitate account creation and logon process. If you choose to link your account with us to a third party account – such as your Google or Facebook account, for example – we use the information you allowed us to collect from those third parties to facilitate account creation and the logon process for the performance of the contract.
- To send administrative information to you. We may use your personal information to send you service and new feature information and/or information about changes to our terms, conditions and policies.
- To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure – for example, for fraud monitoring and prevention.
- To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual Obligations.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- To manage user accounts. We may use your information for the purposes of managing your account and keeping it in working order.
- To deliver services to the user. We may use your information to provide the service you requested.
WILL MY INFORMATION BE SHARED WITH ANYONE?
We may process or share data based on the following legal basis:
- We may process your data if you’ve given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests. We may process your data when it’s reasonably necessary to achieve our legitimate business
- Performance of a Contract. Where we’ve entered into a contract with you, we may process your personal information to fulfill the terms of our
- Legal Obligations. We may disclose your information where we’re legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order or legal process, such as in response to a court order or a subpoena – including in response to public authorities to meet national security or law enforcement
- Vital Interests. We may disclose your information where we believe it’s necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities or as evidence in litigation in which we’re
More specifically, we may also need to process your data or share your personal information in the event of a business transfer. As necessary, we may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
HOW LONG DO YOU KEEP MY INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this document, unless a longer retention period is required or permitted by law – such as tax, accounting or other legal requirements. No purpose in this policy will require us to keep your personal information for longer than the period of time in which users have an account with us.
When we’ve no ongoing legitimate business need to process your personal information, we’ll either delete or anonymize it – or, if this isn’t possible (for example, because your personal information has been stored in backup archives) – we’ll securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO YOU KEEP MY INFORMATION SAFE?
We’ve implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We cannot, however, guarantee the Internet itself is 100% secure. Although we’ll do our best to protect your personal information, its transmission to and from our Services is at your own risk. You should only access the Services within a secure environment.
WHAT ARE MY PRIVACY RIGHTS?
In some regions – like the European Economic Area, for instance – you may have certain rights under the General Data Protection Regulations (GDPR) and/or other applicable data protection laws.
While our Privacy Policy is not governed by the GDPR, we support its intent. Learn more about it here.
These rights may include:
- The right to be informed.
The Company is completely transparent in how it uses your personal data. - The right to access.
You have the right to know exactly what information is collected and held about you – and how it’s processed. - The right to rectification (correction).
You are entitled to have your personal data rectified if it’s inaccurate or incomplete. - The right to erasure (to be forgotten).
You have a right to having your personal data deleted or removed without the need for a specific reason as to why you wish to have that done. - The right to restriction of processing.
You have a right to block or suppress the processing of your personal data. - The right to data portability.
You have the right to retain and reuse your personal data for your own purpose. - The right to object.
You have the right to object to your personal data being used for purposes not disclosed to you. - The right to not be subject to automated decision making.
You are protected against the risk a potentially damaging decision is made without human intervention.
If you wish to exercise any of these rights, submit a Help Ticket. We’ll act upon your request appropriately in accordance with applicable data protection laws.
Exercising a number of these rights may impact your ability to function as a Pilot for our Company. In these cases, asking to exercise them would be considered a request for termination.
If you reside in the European Economic Area and believe we’re unlawfully processing your personal information, you also have the right to complain to your local data protection Supervisory Authority.
Contact details: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If we’re relying on your consent to process your personal information, you have the right to withdraw your consent at any time. This, however, will not affect the lawfulness of the processing before its withdrawal.
Our ability to process your personal information is necessary in order for you to access the features and functionality of our website and Flight Data System platform. Our inability to do so will not enable you to continue as a Pilot for our Company. Therefore, if you withdraw your consent allowing us to use your personal information, you'll be terminated.
Submit a Help Ticket with any questions or comments you have about your privacy rights.
Account Information
If, at any time, you’d like to review or change the information in your account or terminate it, submit a Help Ticket. Upon receiving your request, we’ll provide you a means to (1), review your information, and (2), change it. If you’ve requested we terminate your account, we’ll deactivate and/or delete it and any related information from our active databases. Some information, however, may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Google Analytics
We use Google Analytics to provide us with information about how our Website is used, such as what countries our visitors are browsing from and what pages are the most popular. The data gathered is anonymous and cannot be used to identify individual users. You may block the collection of the data generated by the cookie and the data related to your use of the Website – including your IP address – by Google, as well as their ability to process it, by downloading and installing a browser plugin from the link.
Link: https://tools.google.com/dlpage/gaoptout?hl=en
Google ReCAPTCHA
ReCAPTCHA is a service provided by Google allowing us to confirm only real people and not spambots are able to submit our Pilot Application When you tick the “I’m not a robot” box, Google places a cookie called NID in your browser. It communicates information such as your browser’s language setting, the date, how many mouse clicks you have made on the screen and what other Google cookies you may have on your device.
Link: https://developers.google.com/recaptcha
Google Fonts
We use Google Fonts API to provide the font faces you see on this Website. When you use our Website, some data, including your IP address, will be transferred to and stored on Google’s servers in the USA. This data is used solely for the purpose of providing the service, and is not associated with other data Google may hold on you. The use of Google Maps API and Google Fonts API, as well as the relevant data transfer and processing, is governed by Google’s Data Protection Policy.
Link: https://policies.google.com/privacy?hl=en
DATA BREACH
A privacy breach occurs when there’s unauthorized access to or collection, use, disclosure or disposal of, personal information. You’ll be notified about data breaches when we think you’re likely to be at risk or serious harm, for example, when a data breach could likely result in serious financial harm or harm to your mental or physical well-being. In the event we become aware of a security breach which has resulted, or may result, in unauthorized access, use or disclosure of personal information, we will promptly investigate the matter and notify the appropriate Supervisory Authority no later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we don’t currently respond to DNT browser signals or any other mechanism automatically communicating your choice not to be tracked online. If an online tracking standard is adopted in the future and we’re required to follow it, we’ll inform you about that practice in a revised version of this Privacy Policy.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
California Civil Code Section 1798.83 – also known as the “Shine The Light” law – permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared personal information in the immediately preceding calendar year.
If you’re a California resident and would like to make such a request, submit a Help Ticket.
If you’re under 18 years of age, reside in California and have a registered account with the Services, you have the right to request removal of unwanted data you publicly post on the Services. To request removal of such data, submit a Help Ticket. Include the email address associated with your account and a statement you reside in California. We’ll make sure the data isn’t publicly displayed on the Services. Be aware, however, the data may not be completely or comprehensively removed from our systems.
DO YOU EVER UPDATE THIS POLICY?
We may update this document from time to time. The updated version will be indicated by an updated Version date and it’ll be effective as soon as it’s accessible. If we make any material changes, we may notify you either by prominently posting a notice of such changes to our Services or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to remain informed about how we’re protecting your information.
HOW CAN I CONTACT YOU ABOUT THIS POLICY?
If you have questions or comments about this policy, submit a Help Ticket.
HOW CAN I REVIEW, UPDATE OR DELETE THE DATA YOU COLLECT FROM ME?
Based on the laws of some countries, you may, as mentioned above, have the right to request access to the personal information we collect from you, change that information or, in some circumstances, delete it. To make a request to review, update or delete your personal information, submit a Help Ticket. We’ll respond to it within thirty (30) days.
Children's Protection Act
We act in accordance with the Children's Online Privacy Protection Act. Under the provisions of this act, Website owners are restricted from disseminating any form of personal information of children under the age of 13. We display our Pilot’s personal information on our Website. As a matter of practice, though, we do not permit children under 14 years of age to join us. If we become aware one of our Pilots is under 13 years of age, we will immediately suspend their credentials. We continually work to ensure all user-generated content meets our goal of a family-friendly environment and is suitable for all ages. To meet this standard, we moderate our content, but cannot guarantee consistent compliance. |
Cookie Policy Addendum
The first time you visit our Website, we notify you about our use of Cookies through a notification banner. By continuing to use the Website, you consent to our use of Cookies as described in this Cookie Policy. However, you can choose whether or not to continue accepting Cookies at any later time. Information on how to manage Cookies is set out later in this Cookie Policy.
Our use of any personal information we collect about you is subject to the tenants of our Privacy Policy.
Strictly Necessary Cookies
Strictly Necessary Cookies enable you to move around the Website and use essential features. For example, if you log into the Website, we use a Cookie to keep you logged in and allow you to access restricted areas, without you having to repeatedly enter your login details. If you are registering for or purchasing a product or service, we will use Cookies to remember your information and selections, as you move through the registration or purchase process. Strictly Necessary Cookies are necessary for our Website to provide you with a full service. If you disable them, certain essential features of the Website will not be available to you and the performance of the Website will be impeded.
Targeting or Advertising Cookies
Targeting or Advertising Cookies enable a Website to show you relevant advertising or facilitate your use of third party services. We may use such Cookies to make it easier for you to ‘like’ or ‘share’ Website content through your social network(s). The social networking Websites may subsequently use information about your visit to target advertising to you on those Websites. See their Website terms and policies for further information on such use. You can control whether or not Targeting or Advertising Cookies are used, though disabling them may mean we’re unable to provide you with some services or features of the Website.
First and Third Party Cookies
The Cookies placed on your computer or device include First Party Cookies, meaning Cookies placed there by us, or by third party service providers acting on our behalf. Where such Cookies are being managed by third parties, we only allow the third parties to use the Cookies for our purposes, as described in this Cookie Policy, and not for their own purposes.
To learn about the specific First Party and Third Party Cookies used by our Website – and manage them – submit a Help Ticket.
You can manage Cookies through the settings of your internet browser. You can choose to block or restrict Cookies from being placed on your computer or device. You can also periodically review the Cookies placed there and disable some or all of them.
You can learn more about how to manage Cookies on this website: youronlinechoices.com
If you choose not to accept certain Cookies, it may mean we’re unable to provide you with some services or features of the Website.
If you choose not to accept Flash Cookies, you may be unable to view certain content, such as videos.
- prominently posting a notice of such changes to our Services; or,
- by directly sending you a notification.
We encourage you to review the Privacy Policy and this Cookies Policy Addendum frequently to remain informed about how we’re using and protecting your information.
Questions or Concerns
If you have any questions or concerns about this Cookie Policy Addendum or our use of Cookies on the Website, submit a Help Ticket.