The Navigation Bar
Return to the HOME page from anywhere within the website by clicking the Walker Air Transport logo at the top of each page.
Home
After clicking the Log In button, the Crew Member | HOME page opens. From here, you have full access to the website’s vast features and functionality. To return to the HOME page at any time, click on the HOME icon – or – the Walker Air Transport logo in the Navigation Bar.
On the right side of the Navigation Bar, you’ll see these items across the top of the screen.
By clicking on an item in the Navigation Bar, its contents are revealed. The contents – some of which are drop-down menus – may be seen in the following illustrations.
Let’s explore each one in some detail…
Events
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This is the Events page. Here, you‘ll see a schedule of Company-sponsored Events taking place in the month indicated.
Scroll as necessary to see what’s available for the month you’ve selected – or – use the sort feature if you're looking for a flight specific to an ATC Network.
Click on an entry to learn more about it. |
By clicking on an Event, its details will appear.
This is the upper section of what appeared after clicking on the VATSIM EU flight scheduled for Friday, 7 December.
This is the lower section of what appeared – and on your screen, you may need to scroll down to see all of it.
To fly the Event, you must complete a Bid.
Instructions on how to do that for a Cargo, Charter, Scheduled and/or Tour flight can be found here.
Additional information about Events may be found here.
The Company Store
The Company Store closed on 1 January 2022. Because it may re-open at a future date, this section will remain a part of our Orientation.
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Clicking this icon will take you to Walker Air Transport's Store – The Company Store – where a wide variety of items adorned with the Company’s Logo and Avatar, like the examples shown below, are available for purchase. |
Company
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Airline
This page contains information about the Company’s three [3] Airlines/Fleets:
| Cargo Flight Operations | Charter Flight Operations | Scheduled Flight Operations |
| Walker Air Cargo | Walker Air Express | Walker Air Transport |
At the bottom of each of these descriptions, you'll see the criteria we use to add new aircraft to it.
Should you ever request a Fleet addition, keep them in mind.
Airports
There are multiple areas within this page you may find helpful when planning flights.
Let's take a closer look at each of this page's areas...
This is the Airport Search Area. Enter an airport’s name or ICAO Code in the Text Box and view detailed information about its activity.
EXAMPLE: KDSM | Des Moines International Airport
Type KDSM in the Text Box.
This is the Page Identification Bar. Here, it shows the name of the airport who's information is displayed.
To return to the Airports page at any time, click the arrow icon in the grey box at the right end of the Bar.
This is the Airport Details area.
This is the Map View. The Runways | Click To Expand/Hide area is also illustrated. In addition to an overhead view, the airport's field elevation and current METAR are shown.
This is the Top Pilot area. The name of the Company Pilot with the greatest number of Departures and Arrivals at this airport will be noted here. In our example, the Pilot for each just happens to be the same. That will not always be the case.
To view a Top Pilot's Profile/Logbook, click on their name.
This is the Last 25 Flights area.
To see more detail about any of these flights and/or the Pilots flying them, click the Flight Number, Pilot Name or Colored Box at the end of a row.
Let's now take a look at how this differs when you select your Home Airport...
We'll use WAT182 Bill H. and his Home Base of KTIW | Tacoma Narrows Airport as an example.
In the Airport Search Area, enter KTIW.
... with the exception this Based at my Home box.
Every Company Pilot having this airport at their Home would be shown here. This, however, is only visible to those with a Home here. It cannot be seen by anyone else.
Documents
Clicking the chevron [red circle in the original image at the top of this section] will open a sub-menu containing links to the documents noted below. Click on the document’s name in the menu to open it.
Operations Manual | Pilot Orientation | Privacy Policy
Finances
There are five [5] sections on this page, each providing a perspective on financial performance – of the Company and you.
These three [3] are at the Company Level.
In the Pilot Financial Report, a Company Pilot's totals-to-date for Compensation and Revenue are noted.
The list can be sorted. Click on the column header to do so. To return to the default view, refresh the page – or – click the Pilot ID column header.
Click on a Pilot's Pilot ID to view their Profile/Logbook.
These two [2] are at the Personal Level.
In addition to your Total Earnings, you'll also see your Pay Rate and financial performance for flights you've completed in each of the Company's Airlines/Fleets. In this example, the Pilot has not flown any Walker Air Transport flights; hence, the reason why the row shows no figures.
Fleet
This is a listing of all aircraft in the Company’s three (3) Fleets containing operational details about each one.
It can also be sorted in any of these ways noted in the graphic below. All is the default. Select any other Fleet Name from those in the drop-down to view only those aircraft in that Fleet. Your choices are as follows:
All | Cargo | Charter | Scheduled
These are the Average Landing Rates for all aircraft in their respective Fleets.
These are the stats available for every Company aircraft. What's shown below are all aircraft in our Cargo Fleet.
The list can be sorted. Click on the column header to do so. To return the to the default view, refresh the page – or – click the Aircraft column header.
Pilots
The Our Pilots page is a listing of all Company Pilots on Active and On Leave status.
To search for a specific Company Pilot, in the Text Box to the right of the magnifying glass icon, enter as many letters of their First Name or numbers in their Pilot ID as you can until the one you're seeking appears in list beneath it. In this example, Ben was entered and these results were produced.
If you wish to see all Pilots assigned to a specific Hub, click the down arrow in the area to the right of the hanger icon to reveal your choices in a drop-down menu. Click on the desired Hub. A list of Pilots assigned to it will be produced.
The list can also be sorted. Click on any column header to do so. To return the to the default view, refresh the page – or – click the Pilot ID column header.
Downloads
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In Downloads, you can obtain the software and liveries you’ll need to operate your Company aircraft. Click on any item for details on what it is and how to download and install it.
ACARS - FlightTrackerXP & smartCARS
In order to fly with us, you'll need to download Flight Tracking Software. Click on the one your System/Flight Simulator requires and follow the prompts.
| MacOS | X-Plane Only | Windows-based PC |
| FlightTrackerXP | smartCARS |
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| Once installed, it'll need to be configured. That topic is covered here. |
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Once installed, it'll need to be configured. That topic is covered here. |
CSL
On this page, you'll find non-flyable, CSL aircraft models for use when flying in online Air Traffic Control [ATC] Networks. Having them enables Walker Air aircraft to be visible to others while flying there.
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Liveries – Active
When flying for the Company using ACARS, all aircraft are to be flown in Company ‘colors’.
Custom-designed, Company-branded liveries for all Fleet aircraft can be found and downloaded here.
To locate a livery for a specific aircraft, enter its name or ICAO Code in the Text Box next to the magnifying glass icon.
Liveries are also searchable by Flight Simulator and Company Fleet.
Downloading and installing liveries is covered elsewhere in our documents. Instructions for doing so may be found at these links:
| Cargo | https://docs.walkerair.us/books/3-help/page/cargo |
| Charter | |
| Scheduled |
Liveries – Retired
When flying for the Company using ACARS, all aircraft are to be flown in Company ‘colors’.
A number of the Company's Custom-designed, Company-branded liveries have been formally retired; however, they may still be used. As seen in the image below, the liveries are organized by Fleet. To view the retired liveries for a Fleet, click on its Folder.
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Within each Fleet folder, individual aircraft will have their own folders – like those illustrated below from the Cargo folder.
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Downloading and installing liveries is covered elsewhere in our documents. Instructions for doing so may be found at these links:
| Cargo | https://docs.walkerair.us/books/3-help/page/cargo |
| Charter | |
| Scheduled |
Liveries – Special
When flying for the Company using ACARS, all aircraft are to be flown in Company ‘colors’.
On very special occasions, a Custom-designed, Company-branded livery may be created. To view a Special livery, click on its Folder.
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Downloading and installing liveries is covered elsewhere in our documents. Instructions for doing so may be found at these links:
| Cargo | https://docs.walkerair.us/books/3-help/page/cargo |
| Charter | |
| Scheduled |
Modlinks
Modlinks is a Community-driven database containing links to all kinds of things a Pilot may find useful when flying for the Company.
This is a Single Row view (so detail can be seen)...
... and this is the Full Page view. Scroll through the listings – or – use the Search for something... Text Box to locate an item.
Each column can be sorted. Refresh the page to return to the default view.
Flights
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Schedule & Bid Your Flight
This is the where you’ll schedule and bid your flights.
Cargo | Charter | Scheduled | Tours
Within each section are very detailed instructions for doing so. Click on the category name of the flight type you want to fly and follow the completion steps.
To learn how to complete a Bid, use a link below to do so for the flight type of your choice.
My Bids
Flights upon which you’ve bid will be listed here.
To view a Bid's Pilot Briefing, click the yellow 'i' icon button.
After doing so, the screen below will open providing some valuable information about your planned flight. If you're using simBrief, click the red button for more information. In this example, simBrief is not available. If it were available, you'd be able to create or view your Operational Flight Plan (OFP).
Jumpseat
Jumpseats can be purchased to move from one airport to another for Cargo and Scheduled flights – and for Charter flights when Worldwide Persistence is enabled.
After clicking Jumpseat, the screen below opens. Your current location airport is already in the Current Location screen.
Enter the name or ICAS Code of the airport to which you'd like to move in the Transfer To Text Box. After doing so, the Distance between the airports will be noted along with the Price of the ticket.
Map
This map provides our route availability in the Cargo and Scheduled operations. It’s very useful for planning flights from our Hubs to other airports around the world – and it can help you avoid having to purchase a Jumpseat when you're 'out on the road'.
This is the map's default view. Zoom out and reposition it to view the part of the world you're interested in viewing.
Choose an Operation Type by clicking its button at bottom left of the map.
| Cargo | Scheduled |
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Choose a Hub and click it. For an example, let's use KAUS | Austin International Airport (Green Map Pin).
The color legend in the lower right corner privides a visual reference for the status of flights for this airport. Using that legend, we can see there are a significant number of Round Trip Flights available; a single Outbound flight; and, no Inbound Flights.
Hover your mouse over a colored dot. In this case, let's use KDEN | Denver International Airport. This Box appears.
Click it, and the screen below appears. Here, every destination within the United States and portions of other areas from KDEN can be seen.
Hover your mouse over a black dot. In this case, let's use KMSP | Minneapolis-St. Paul International Airport. This Box appears.
This tells you there's at least one (1) Cargo route available between these airports, and that from your destination, there are also a number of outbound flights. Knowing thiswill enable you to be more efficient and effective in planning your flights.
Search
This search feature provides details about what flights are available in our Cargo and Scheduled operations.
You cannot bid on a flight from here.
| To begin, at the top of your screen, select a Flight Operation – All, Cargo or Scheduled. |  |
| Select a Departure Airport |  |
| Select an Arrival Airport by entering its name or ICAO Code. |  |
Let's use our previous example of looking for Cargo flights from KDEN | Denver International Airport to KMSP | Minneapolis-St. Paul International Airport.
After completing your final entry, the System will search the database for flights meeting this criteria – and it may take a few moments to return flight options to you. As you can see in the lower left of the screen, there are over 640,000 entries in the database!
The list of available flights will then appear. Each column in that list is sortable to help you decide which flight to fly.
Once you decide on that flight, you can then create its Bid. To learn how to complete one, use a link below to do so for the flight type of your choice.
| Cargo | https://docs.walkerair.us/books/3-help/page/cargo |
| Scheduled | https://docs.walkerair.us/books/3-help/page/scheduled |
Help
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Information on all of these topics can be found at this link: https://docs.walkerair.us/books/3-help
Submit A Ticket
Submitting a Help Ticket is how you can report an issue, request a feature and/or leave us feedback.
Click Help > SUBMIT A TICKET from anywhere in Crew Ops to do so.
| Report An Issue | Request A Feature | Leave Us Feedback |
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After clicking Submit A Ticket, this will open in your screen. To report an issue, click Report an Issue.
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After clicking Submit A Ticket, this will open in your screen. To request a feature, click Request a Feature.
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After clicking Submit A Ticket, this will open in your screen. To leave us feedback, click Leave us Feedback.
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After doing so, Tell us what broke? will open in your screen. Select a category into which your issue falls from the list available.
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After doing so, What would you like to see? will open in your screen. Select a category into which your issue falls from the list available.
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After doing so, you'll be asked to rate your feedback in the How can we help? screen that opens on a 1-star to 5-star scale where 5 is excellent and 1 is poor.
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After selecting a category, let us know more about the issue by describing it to us in the Please provide as much detail as possible Text Box. If necessary, you may also attach a file and/or a photo.
Click the Submit button.
After your submission, a Thank You message will appear on your screen signifying your Help Ticket has been submitted. |
After selecting a category, let us know more about your feature request by describing it to us in the Please provide as much detail as possible Text Box. If necessary, you may also attach a file and/or a photo.
Click the Submit Button.
After your submission, a Thank You message will appear on your screen signifying your Help Ticket has been submitted. |
After providing your rating, let us know how we can help by describing it in the Leave us your comment Text Box.
Click the Send feedback button.
After your submission, a Thank You message will appear on your screen signifying your Help Ticket has been submitted. |
Clock
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The Clock displays the UTC time. | ||
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Placing your cursor over it will reveal your local time. You may find this feature useful when creating and bidding flights. |
