FAQ

**I’ve never used Discord before. How do I get started?**

The first thing to do is join our Discord. You can do that by clicking the link you were provided and follow any instructions you encounter.

Don't have or can't find a Discord link? Submit a Help Ticket.

After having your online ID activated, scroll though the Groups and Channels you encounter to get a feel for what’s being posted in each one. And then, post away and allow your fellow Pilots to get to know you…

**How do I interact with others in Discord?**

How to use Discord is well beyond our ability to describe here; however, there are any number of online resources you can access to help you ‘fill in the blanks’, so to speak. In your Internet Browser, enter the phrase ‘how to use Discord’ – or something similar – and select any of the many items that appear to learn more.

What does the color of someone’s company ID mean?

We use the color of a Pilot’s ID in Discord to acknowledge a variety of roles | designations within the company.

If the Color OF The ID Is...	This Is What It Signifies...
Gold	These Pilots – also known as Founders – helped Storm build Walker Air Transport.
Red	These Pilots in the Business Office help Storm with the day-to-day management of the Company.
Yellow	These Pilots serve as Marshallers and provide information and guidance to all. Livery Painters in the Paintshop also have this ID color.
Blue	These Pilots possess a Private Pilot's License (PPL) in the real world.
Green	These Pilots are Students pursuing their Private Pilot's License in the real world.
Grey	These Pilots are currently on Active flight status with the Company.

If you’re a Student or Private Pilot in real life and would like to have your company ID’s appearance reflect that designation in Discord...

SAMPLE – Student Pilot	SAMPLE – Private Pilot

... here’s what you need to do:

Student Pilot:	Private Pilot:
Submit a Help Ticket – or – DM a member of the Business Office (and make sure to include your name and WAT Pilot ID); and, Provide a copy of your Student License (block out private information) – or – for those outside the US, something of an equivalent nature to validate your status. Your license must be valid and not expired.	Submit a Help Ticket – or – DM a member of the Business Office (and make sure to include your name and WAT Pilot ID); and, Provide a copy of your Pilot License (block out private information) to show you hold, at a minimum, a Private Pilot endorsement. Your license must be valid and not expired.

If you’d rather not submit a copy of your License for either designation, that's your decision.
You can’t obtain the designations in Discord without verifying you're either a Student or Licensed Pilot.