Bugs & Troubleshooting

Something doesn’t seem to be working properly on the website. How do I report that?

How can I make suggestions or submit comments regarding Walker Air Transport?

I have an idea to improve the website | Discord | Walker Air Transport. How do I communicate that?

What you have to say about your experience with our website, along with any concerns, suggestions and/or ideas you have to improve our airline are encouraged and always welcome.

If you’d like to communicate with the Business Office, click the red Help or Request Form icon.

Find it in the lower right-hand corner of every page on our website..

I see my name is no longer on the Pilot Roster. What do I have to do to get back on it?

I’m unable to log in to Crew Login on the website.

Make sure you're using the Pilot ID and password you used during your registration. If, for some reason, that doesn’t work, contact us at [email protected] – or – the #support channel in our Discord.

I lost my Password. What do I do?

Contact us at [email protected]. A new password will be sent to you as soon as possible, though usually within 24-hours. If you don't receive the email within that time period, please check your Spam/Junk folder.

I can't track my flights because ACARS (smartCARS | Bellerophon) doesn't work.

We utilize the ACARS applications noted here to transmit your simulator’s flight data to us.