3. Help
Find answers to your questions here.

ACARS
ACARS is a term used to refer to Flight Tracking software used to provide data to our System. That software is as follows:  
> smartCARS for Windows PC
> FlightTrackerXP for MacOS (X-Plane only)

FlightTrackerXP  |  MacOS
Prior to 1 December 2021, this was known as Belerophon . 
 FlightTrackerXP is a paid application . You must purchase and download it from the Apple's App Store. We do not own, develop or provide support for it. For support, contact the Developer. 
 
 
 
 
 The FlightTrackerXP application is subscription-based flight tracking software created specifically for MacOS in support of  Laminar Research's X-Plane. 
   
 It may be downloaded here from Apple's App Store . 
   
 Once downloaded, you'll be required to complete a few items to set it up. 
 
   
 Launch 
 Once you open up the application, you will want to click on the + at the bottom right to add a virtual airline. 
 
 Airline Configuration Page 
 This is the Airline Configuration Page . 
 On the left side, scroll down and find Walker Air Transport and click it. 
 
 When you click on our airline, it is going to default to smartCARS 2 as the TYPE. You must change this otherwise you will be unable to log in. We do not support FlightTrackerXP on the smartCARS 2 API as of August 15th, 2023. 
 
 Type 
 smartCARS 3 
 Name 
 Walker Air Transport 
 Address 
 https://acars.walkerair.us/api/flighttrackerxp 
 Username 
 This is your email address used to log into CrewOps 
 Password 
 
 This is the password used to log into CrewOps 
 
 Other Settings 
 
 You are free to set these as you wish 
 
 Click the Save button. 
 Home Page 
 On the Home Page , your Pilot stats can be viewed. 
 
   
 Bookings Page 
 On the Bookings Page , you can view your Bids. 
 Enter your route in the Route Text Box and and click the Start Tracking button to begin your flight. 
 
 Notice about Online Networks 
 Do not select an online network in the “Online Network” dropdown within FlightTrackerXP. We do not use ACARS data to determine whether you are flying on an ATC network. 
 To appear on our maps and have your PIREPs correctly reflect the network, you must configure your Network ID(s) in your pilot profile. 
 Click here to read how to add your ID(s) to your pilot profile. 
 ACARS Page 
 On the ACARS Page , your active flight and log file are displayed. 
 At end of your flight, click the Finish button. Your flight data will be transmitted to our Flight Data System to generate your PIREP. 
 
   
 Map Page 
 On the Map Page , you can track your flight. 
 
   
 Support 
 User Manual 
 FlightTrackerXP's User Manual can be accessed here: https://www.griesslehner.at/flighttrackerxp/manual 
 Discord 
 If you have installation or start-up issues with FlightTrackerXP , you must contact the Developer on their Discord . The staff at Walker Air Transport will not be able to provide application support outside an invalid login account. Discord Link:  https://discord.com/invite/GF9sEdE

smartCARS 3 | Windows PC, Mac OS, and Linux
If you haven't already read the  Flight Operations  chapter, we recommend you do so now before continuing. 
 Download and Support 
 To download smartCARS 3 for PC, Mac, or Linux, please visit here:  https://smartcars.tfdidesign.com/central/download 
 If you require support with the application, you need to  contact TFDi Designs at one of the links below. 
 Walker Air Transport cannot provide support for the application. 
 Discord: https://tfdidesign.com/chat GitHub: https://github.com/invernyx/smartcars-3-bugs Support Portal:  https://support.tfdidesign.com/support/home 
 You can view the official user manual from TFDi here: https://docs.invernyx.com/en/smartcars3/user-guide 
 The following details below will walk you through the application from the perspective of a pilot at Walker Air Transport. There are features in the TFDi user manual that we will/do not deploy in our virtual airline. 
 Simulator Specific Settings 
 Microsoft Flight Simulator 
 We recommend that "Automatic PIREP submission" be disabled -- this will result in invalid flights being submitted to Walker that will be automatically rejected. 
 Tracking Provider will be set to "simconnect". 
 
 X-Plane 
 If you have a VPN program installed, it needs to be connected, uninstalled, or you need to adjust the network adapter weight (according to Laminar this is a solution for those who need to retain a VPN but don't use it all the time) so that it will not interfere with XP UDP connectivity to 3rd party apps. 
 We recommend that "Automatic PIREP submission" be disabled -- this will result in invalid flights being submitted to Walker that will be automatically rejected. 
 Tracking Provider will be set to "xplane". 
 
 2. You cannot run your simulator as administrator. If you have "User Access Control" enabled on your PC and you received a popup asking you if you wanted to run X-Plane, MSFS, or Prepar3D and you clicked yes -- your application has been hard set to "run as administrator". If you attempt to try and fly you will be presented with this error. 
 
 
 
 
 
 How can I fix this? 
   
 You will need to find your executable file ( not your shortcut file) , right click and choose properties, compatibility, and uncheck the "Run as Administrator". 
   
 Another option is to also completely disable 'User Access Control' but that is your choice. You can watch this video and decide:  https://www.youtube.com/watch?v=D2XlznYAcAQ 
   
 If you continue to have problems after doing this, you will need to contact TFDi at the support links above. 
 
   
 Using smartCARS 3 
   
 Logging into smartCARS 3 
 When you launch smartCARS 3, you will be asked to log in with your TFDi account. 
 
 You do not have to create or login with an account, you can simply click on 'Skip TFDi Design Login. 
 If you choose to not create and/or login with a TFDi account, you will not be visible on their map under our virtual airline. You will also be unable to access your premium features you purchased from TFDi. 
 On the next screen, choose 'Walker Air Transport'. 
 
 You can now log into our virtual airline by using your  email  or  pilot ID number  (do not include WAT, just enter the 3-4 digits.) The username and password here is the exact same username and password used to log into our website. 
 
 If you cannot log in, please attempt to log into  https://crew.walkerair.us  -- if that works then you are typing something wrong in smartCARS 3. 
 Main Page 
 The  Main Page  screen containing your  name, pilot ID,  and  rank  will appear together with your personal statistics –  total hours, total flights  and  average landing rate . You will also get notifications in this panel as well as be able to logout using the button under your name and rank. 
 For a new, first time Pilot, these fields will be blank because no flights have been completed. 
 To navigate through the remaining sections within  smartCARS , click the icons in the left column. You can drag these icons around as well to create your preferred menu layout. 
   
 
 My Flights 
 In order to see the flights that you’ve completed a  bid  from the crew site, click on this  icon on the left side of the screen. 
 You no longer need to start a flight manually, smartCars3 should automatically detect you are at the departure airport and start the bid. In case you have multiple bids from the same origin airport, SC3 will ask which bid you would like to use. 
 
 NOTE: 

 If you've completed a Bid and it doesn't show up, click the  icon on the top right. 
 
 Please read this section in it's entirety, the way smartCARS 3 operates is completely different than smartCARS 2. 
 In smartCARS 3, a pilot is no longer required to enter their route, cruise altitude, and load. This information comes from a couple different sources within the Walker Air Transport bid as well as simBrief. 
 Route 
 Your route will be blank unless you used our simBrief integration to build your flight plan, and you have the SimBrief plugin installed and SimBrief ID set in smartCARS 3 settings 
 Cruise Altitude 
 Cruise is automated in smartCARS 3, it will detect when you are in this phase and adjust if you should have to conduct step climbs or descents. 
 Load 
 Every pilot briefing is given a random load based on a couple variables. You can see this load by visiting your pilot briefing and looking at the left side. If you use our simBrief integration to generate your flight plan, it will use the load provided by our website or a custom load you enter.  Read more here. 
 Using our simBrief integration ( read more here ) will ensure that your  route  and  load  are prepopulated for your flight. 
 Notice about Online Networks 
 Do not select an online network in the “Online Network” dropdown within smartCARS3. We do not use ACARS data to determine whether you are flying on an ATC network. 
 To appear on our maps and have your PIREPs correctly reflect the network, you must configure your Network ID(s) in your pilot profile. 
 Click here to read how to add your ID(s) to your pilot profile. 
 
 Using the   button here will also delete your bid in our CrewOps. 
 Flight Tracking 
 Spawning in the correct origin airport will bring you to the Flight Tracking page. In this page, you can monitor your flight log for any erroneous logs. In this page, you can also change your route (by clicking the Show Route) and add comments (by typing into comment field then pressing enter) to the flight log in realtime as needed. You can find these options by opening the flight log as above. 
 Pause at TOD is now the toggle button at the bottom left of the screen, under the comment field. 
 There is also a drop down that will allow you to change your online network status while in flight. If you are on VATSIM or any other online service and accidentally forget to specify that at the start of your flight, you can now do it while in flight. 
 Your TOD is a rough approximation by the application based on your altitude and thus will not exactly match the TOD on your aircraft's ND and may, in certain cases, be after your FMS-calculated TOD. 
   
 Flight Completion & PIREP Submission 
 After landing at your destination, taxi to the ramp, and come to a complete stop. 
 
 Once stopped, a Submit PIREP button will show on the lower right hand, which once you hit, will send your PIREP to the Walker system. Once it is processed, a confirmatory notification on the bottom right will show up. If you have smartCARS premium, it will also notify that the logs have been sent to TFDi servers. You can also configure smartCARS 3 to autosend your PIREP through its settings. 
 
 If you didn’t exceed our flight requirements and/or standards, your PIREP will be automatically approved – and that will be verified by its presence in your  Logbook . 
 Flight Length Calculation 
 Veteran pilots who used smartCARS2 before may be confused with how total flight time is calculated in smartCARS 3 - unlike the previous version where it starts from pushback and ends only once the plane has reached a complete stop, the current version calculates total flight time using off blocks to in blocks. 
 Map Tab 
 The Map referenced here is  not  the same one on the Crew Ops website. This shows various densities depending on your filter selection on the top right - ranging from VA-only to online networks. 
 
   
 Logbook 
 This page allows you to see your previous logged flights with the VA, and its PIREP status. You can also use the search and filter options if you are looking for a certain flight. 
 
 You can click on a flight to see more details, including the flight log, map, route, etc. 
 
 We highly recommend using the Walker CrewOps  Logbook  instead of the smartCARS one as that provides more detailed information. Further, flights logged with SC2 will not show all details in the SC3 viewer - particularly actual route flown on the map. 
 Plugins 
 In this page, you may add community-built plugins to enhance your smartCARS user experience. 
 As of now, there are no Walker-specific plugins added, nor are there any aside from the default ones that you will need to be able to fly for Walker. 
 Do note that the available SimBrief plugin in SC3 does not communicate with the Walker website - which means your passenger counts, routes, etc will not automatically sync on the CrewOps OFP page. We highly suggest using Walker's own SimBrief integration available on the CrewOps site, and we will not be liable for any PIREP inaccuracies or rejections resulting from the usage of the SC3 SimBrief plugin. 
 
 Settings 
 smartCARS 3 has a number of settings that you may adjust as you see fit and to align with your preferences - none of these settings should stop you from being able to log flights with Walker  aside from tracking provider , so set them as you'd like. 
 We recommend that "Automatic PIREP submission" be disabled -- this will result in invalid flights being submitted to Walker that will be automatically rejected. 
 
 Reconnecting via SmartCars3 
 If your simulator crashes, but your SmartCars does not, you may attempt a reconnect following below steps. 
 1. SmartCars will tell you the information about your aircraft prior to the crash - please match this as closely as possible and meet the requirement for reconnection (within 5nm and 2000ft of last recorded position). Do NOT  click on as that will be a rejected flight since you did not arrive at destination. 
 
 2. Once within the requirement for reconnection, a green button will show up beside  - called . Click this button to reconnect. 
   
   
 
   
 3. Your log should then show "flight tracking reconnected." 
 
 4. Once reconnected, confirm with the SmartCars3 moving map and the Walker CrewOps map that you have indeed reconnected, which can be confirmed by seeing your aircraft moving on both maps. If you are not, Alt+F4 the sim and attempt the process again. 
   
   
  

Stratos | Windows, PC, Mac OS, and Linux
If you haven't already read the  Flight Operations  chapter, we recommend you do so now before continuing. 
 Other Trackers 
 Do not run Stratos with smartCARS 3 or Flight Tracker XP running; please make sure you close those applications completely. 
 
 Download and Support 
 To download Stratos for PC, Mac, or Linux, please visit here: https://skyvexsoftware.com/download   
 If you require support with the application, you can either request support in the Stratos Beta Channels in the Walker Air Transport Discord, or by using the internal Stratos help desk system. 
 Stratos Internal Help Desk 
 Click the 'Life Ring' icon at the bottom left corner of the application. Inside, you can create a new ticket and/or read your existing tickets. 
 You can view the official user manual for Stratos here:  https://docs.skyvexsoftware.com/introduction 
 The following details below will walk you through the application from the perspective of a pilot at Walker Air Transport. There are features in the Stratos user manual that we will/do not deploy in our virtual airline. 
 
 Using Stratos 
 
 Logging into Stratos 
 After installing Stratos, you will be asked to pick your Virtual Airline. You will select "Walker Air Transport" 
 
 Stratos uses OAuth Single Sign-On (SSO) for authentication. Simply click the “Login with Walker Air Transport” button and sign in using your Walker Air credentials. You’ll be redirected to Walker Air Transport CrewOps to authorize your login securely, eliminating the need to enter your username and password multiple times. 
 
 If you are already logged into CrewOps, you will be taken directly to the OAuth approval page. Otherwise, you will first log in and then be presented with the approval page. Simply click “Authorize” to grant access, and you will automatically be issued a token and logged into Stratos. 
 
 
 
 Pilot Dashboard 
 The Pilot Dashboard is the main home screen of Stratos and provides a quick overview of your Walker Air activity. From here, you can view important notices from the team, recent NOTAMs, your current rank progression, pilot statistics, and quick-access links to CrewOps, bids, Discord, support, and documentation. This page is designed to keep key information and tools easily accessible before and during your flight operations. 
 For a new, first time Pilot, these fields will be blank because no flights have been completed. 
 To navigate through the remaining sections within  Stratos , click the icons in the left column. You can drag these icons around as well to create your preferred menu layout. 
 
 
 Flight Bookings 
 The Flight Tracking page is where you select and monitor your active flight booking. Once connected to your simulator, click on a booking to expand it and reveal the Start Tracking button. Clicking Start Tracking will begin recording your flight automatically. Stratos will track your flight data in real time and submit your PIREP automatically upon completion. This page also provides a quick overview of your route, aircraft, distance, and estimated flight time before departure. 
 
 
 Walker Air Transport Validation System 
 The following validation checks are specific to Walker Air Transport and are designed to help prevent invalid PIREPs, reduce tracking issues, and ensure compliance with Walker Air policies before a flight begins. 
 Aircraft Validation Verifies that the aircraft loaded in your simulator matches the aircraft assigned to your bid. 
 Event Validation Checks that you are using an approved Walker Air livery when flying an official event. 
 Livery Validation Checks that you are using a valid Walker Air livery when required. 
 Please pay close attention to the following simulator values: 
 
 Aircraft ICAO 
 Aircraft Type 
 Livery 
 
 These fields are critical for validation. If any of them display as (Blank) or do not match your bid requirements, validation will fail and should be corrected before tracking begins. 
 If an issue is detected, Stratos will display a warning and allow you to either: 
 
 Correct the issue and click Re-validate Simulator 
 Continue by clicking Start Tracking Anyway 
 
 ⚠️ Selecting Start Tracking Anyway does not bypass Walker Air policies or validation requirements. Flights that do not meet requirements may still be automatically rejected by our systems. These warnings are provided to help identify issues before your flight begins. 
 
 
 Flight Tracking 
 If you successfully pass the Walker Air Transport Validation System, you will be taken to the active Flight Tracking screen. This is where Stratos records your flight in real time from boarding to shutdown. 
 The main map displays your live aircraft position and flight path, while the top status bar provides important flight information including altitude, speed, heading, ground speed, block time, and remaining distance. The right-side Flight Log records major flight events as they occur, such as boarding, engine start, taxi, takeoff, cruise, descent, and landing. 
 Additional controls allow you to pause tracking, pause Top of Descent calculations, submit your PIREP, or cancel the flight if needed. The bottom-right panel also displays your current flight phase, next waypoint, and estimated arrival information. This screen serves as the primary real-time tracking interface throughout your flight. 
 
 
 Flight Tracking - Top of Descent Pause 
 The Pause at TOD feature allows Stratos to automatically pause your simulator before reaching Top of Descent (TOD). This is useful for long-haul flights, overnight flights, or situations where you may step away from your computer and want additional time to prepare for descent and arrival. 
 Auto Mode 
 In Auto mode, Stratos uses your SimBrief flight plan data to automatically determine the Top of Descent point. You can configure how many nautical miles before TOD the simulator should pause. In the example shown, Stratos will automatically pause the simulator 5 nm before the SimBrief-planned TOD . 
 Manual Mode 
 In Manual mode, you manually enter the remaining distance to destination where you want the simulator to pause. This uses straight-line distance to the arrival airport and should generally match the TOD shown in your aircraft FMS or flight planning software. 
 Once the configured distance is reached, Stratos will automatically pause the simulator, allowing you time to return and prepare for descent procedures. 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 Flight Completion & PIREP Submission 
 Once your flight has been completed, Stratos will transition into the arrival and deboarding phases while continuing to record final flight events. During this stage, the Flight Log will display important arrival details such as approach configuration changes, touchdown information, taxi events, engine shutdown, and deboarding activity. 
 The map will display your completed flight path, allowing you to review your full route from departure to arrival. Your final flight statistics, including landing rate and fuel remaining, are also recorded in the activity log for reference. 
 When you are satisfied that the flight is complete, click the Submit button in the top-right corner to finalize and submit your PIREP to Walker Air Transport. Once submitted, your flight data, statistics, and log entries will be uploaded and processed by CrewOps. 
 If Auto-Submit Flight is enabled in Settings, Stratos may automatically submit the flight for you once all required conditions have been met. 
 
 If you didn’t exceed our flight requirements and/or standards, your PIREP will be automatically approved – and that will be verified by its presence in your Logbook . 
 
 Logbook 
 The Logbook page provides a complete history of your flights flown through Walker Air Transport. At the top of the page, you’ll find overall pilot statistics including total flights, hours flown, total distance, average landing rate, and current rank. Below that is a detailed list of your PIREPs showing route information, aircraft used, flight duration, landing rate, points earned, and flight status. 
 Flights can be filtered by status such as Accepted, Crashed, Diverted, or Rejected, and the search bar allows you to quickly locate specific flights. This page serves as your personal flight history and performance tracker within Stratos. 
 
 The detailed Logbook view provides a full replay and breakdown of an individual flight. The interactive map displays your recorded flight path from departure to arrival, while the activity log on the right shows a timeline of key events such as boarding, engine start, taxi, takeoff, cruise, pauses, and landing information. 
 At the top of the page, you can quickly view important flight statistics including duration, distance flown, landing rate, and final PIREP status. The vertical profile graph displays your altitude changes throughout the flight, allowing you to review your climb, cruise, and descent performance. This page is designed to give pilots a complete post-flight review and analysis experience. 
 
 
 Support Centre 
 The Support Centre allows you to create and manage support tickets directly within Stratos. From this page, you can view the status of existing tickets, track responses from staff, and review previous issues or bug reports. 
 To open a new support request, click the New Ticket button in the top-right corner. This system is intended for reporting bugs, requesting assistance, or getting help with issues related to Stratos or Walker Air operations. 
 
 
 Plugins 
 The Plugins page allows you to browse and install optional add-ons for your Stratos client. These plugins extend functionality and can provide integrations, automation tools, or enhanced simulator features. Simply browse the available plugins, review their descriptions and install counts, and click Install to add them to your client. 
 You can also search for specific plugins or filter to show only official plugins published by trusted developers. Installed plugins are managed directly through Stratos, making it easy to expand your flight experience with additional features. 
 
 
 Settings 
 The Settings page allows you to configure your Stratos client preferences and simulator integration settings. From here, you can select your simulator connection type, customize application appearance, adjust text sizing, configure notifications, and choose preferred measurement units for fuel, altitude, and distance. 
 Additional options include Discord Rich Presence integration, analytics preferences, SimBrief integration, and flight automation features such as Auto-Start Tracking and Auto-Submit Flight. The right side of the page also provides plugin-specific configuration options and access to application updates, logs, and reset tools. This page is designed to let you personalize Stratos to match your simulator setup and flying preferences. 
 
 
 
 Tracking Provider 
 You can set this to Automatic, SimConnect, or X-Plane. Automatic will let you move between simulators without having to touch the settings. 
 
 
 Auto-Start 
 Automatically begins flight tracking after the Walker Air Transport Validation System passes successfully. Stratos will attempt validation up to 3 times within 30 seconds. If validation cannot be completed successfully, a warning message will be displayed. Otherwise, tracking will automatically begin without requiring manual input. 
 
 
 Auto-Submit 
 
 Automatically submits your PIREP once all arrival conditions have been met: 
 
 Within 5 nautical miles of the destination airport 
 Engines are shut down 
 Aircraft has entered the Deboarding phase 
 
 This allows Stratos to complete and submit your flight automatically at the end of your operation. 
 
 
 
 
 
 
 Reconnecting Your Flight (Crash to Desktop) 
 If your simulator disconnects or crashes during a flight, Stratos will automatically pause tracking and enter Recovery Mode. This system is designed to help you safely resume your flight without immediately losing your progress. 
 The recovery window displays important information from your last known simulator state, including: 
 
 Callsign and route 
 Aircraft type 
 Last known fuel quantity 
 Aircraft position 
 Altitude, heading, and speed 
 Distance from your previous position 
 
 Once your simulator reconnects, Stratos will compare your current aircraft position to the last recorded position. If everything is within acceptable limits, you may resume tracking by clicking Resume Flight . Once you click Resume Flight , Stratos will ask for final confirmation before tracking resumes from your current aircraft position. 
 If supported, Stratos may also provide an Auto Reposition option to help place your aircraft back near its last recorded location before resuming the flight. 
 ⚠️ Recovery Mode is intended to assist with simulator crashes, disconnects, or accidental closures. It is not intended to bypass Walker Air policies or flight requirements. Significant position changes, aircraft changes, or unrealistic recovery behavior may still result in automatic PIREP rejection or staff review.

Awards
Awards are available for successfully completing a wide variety of flying-related activities with us. Once you meet an award's specific requirement(s), our system will process it automatically and post the avatar to your Logbook – as seen in the illustration below. Clicking the box to the left of the green check mark will reveal a pilot's awards. NOTE:   Awards are processed when flights are completed and submitted. 
 
   
 You can view our complete list of awards by navigating to Company > Awards inside CrewOps or clicking this link .

Events
You're required to bid your flights using the 'Bid Flight' button found on the Event page. You do not use the 'Flights' menu above. If you fail to follow this, you will not get the bonus for the Event – and we will not fix that. 
 You have a 3-hour grace period after the event end time to have your PIREP submitted, if you took off within the event time . If it's not submitted by the end of that grace period, you'll forfeit the double points. Please make sure you note when the event ends (indicated on the event page) and add 3 hours to it to determine the submission deadline. If you took off before the event started, you must land before the event finishes.  
 The calendar defaults to UTC time. If you wish to see this in your local timezone, click the button labeled UTC – or if you're mobile, click the button labeled U . Doing so will switch you to local time (denoted by LOCAL or L ). Click it again to return to UTC . 
 
 All of our Group Flights can take place on PilotEdge or VATSIM ; however it's not required to use any of them or even be a Pilot with their services. It's just the preferred method so we can all see each other in a multiplayer setting and have air traffic control provided. 
 If you want to join a group flight but you don't want to fly on PilotEdge or VATSIM , that's perfectly fine. You can participate by joining our Group Flight voice channel on Discord . 
 If you wish to learn more about PilotEdge and/or VATSIM , visit: 
 
 
 
 PilotEdge 
 VATSIM 
 
 
 https://pilotedge.net 
 https://vatsim.net 
 
 
 
 Find an Event by clicking the Events icon in the Navigation Bar on the Crew Ops website. Each Event is color-coded to help you identify the provider of ATC Network Services – as illustrated below. 
 
 
 
 PilotEdge 
 VATSIM EU 
 VATSIM PAC 
 VATSIM US 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 In the Calendar that appears, review the options for that month. Click on an Event that interests you within that day's square. This will take you to the Event's Details Page . Here, you can read more information about the Event . 
 
 If you're interested in signing up for it, click the Sign-Up button. 
 If you're not interested in signing-up for it, click the Back To Events button ( back arrow icon ) to return to the Event Calendar . 
 
 All Pilots attending an event and flying on an online network will receive double points for participating.  Pilots will not receive  double points if they fly offline and/or use time compression during their event flight. 
 
 You do not have to be at the airport location in order to participate. 
 Event flights do not change your location upon landing. 
 There are four (4) types of Group Flights at Walker Air Transport . This allows our Event Directors and Pilots to have options and flexibility – in creating the Events and flying them. Find the type of event in which you're participating by reading the header above the list of airports. The types are explained below. 
 
 
 
 Fly-In 
 Fly-Out 
 Fly-In/Fly-Out 
 Specific 
 
 
 You must fly into one of these airports. 
 You must fly out of one of these airports. 
 You must fly into or out of one of these airports. 
 
 You must fly between 
 these airports. 
 
 
 
 
 Let's talk about times and how they relate to our Event System . 
 
 
 
 Bidding Opens 
 Bidding Closes 
 Submission Period 
 
 
 All bidding opens 3-hours prior to the start time. 
 All bidding closes 30 minutes before the event end time. 
 You have a 3-hour grace period after the event ends to submit your PIREP. 
 
 
 
 
 So, let's review step-by-step how a group flight works: 
 
 
 
 1 
 Sign up for an Event. 
 
 
 2 
 
 Make note of the start time and end time. 
 You only get a 3-hour grace period after the end time for your PIREP to be submited. 
   
 
 
 
 3 
 3-hour prior to the Event Start Time and up to 30 minutes before the Event End Time , you'll see a Bid a Flight button. It allows you to create a flight using any of our Fleet aircraft in order to participate in the Event. 
 
 
 4 
 If you see a Bid Exists button, that means you already made a Bid. You must delete it in order to make a new one. 
 
 
 5 
 The Event Details page will list a preferred route. You can use it or use simBrief to create your own routing. 
 
 
 6 
 Read the Flight Briefing! It may include important information such as what airport we will depart from and arrive to if it's necessary. 
 
 
 7 
 You get credit for flying the Event as long as you meet its requirement(s) . 
 
 
 8 
 All event times are in UTC, though we also show the local time (to you) as well. 
 
 
 9 
 The Start Time is our scheduled Pushback time. Plan to be online at least 30 minutes prior to the Event's Start Time in order to complete your Pre-Flight Check. COMMENT:   Once the Bid Window opens, you may, if you desire, begin the flight. You do not have to wait for the Start/scheduled Pushback time. 
 
 
 10 
 
 OPTIONAL | NOT REQUIRED : Get on Discord and join the Group Flight voice channel. This is how we communicate with one another. 
 
 
 
 
 Continue your reading here on  Events and how to use the system.

Flight Operations

Introduction
There are four [4] types of flights available at Walker Air Transport : 
 Cargo (click to view) 
 Charter (click to view) 
 Scheduled (click to view) 
 Tours (click to view) 
 
 To learn more about each of them, scroll through this document. 
 Location and Home: When you signed up for Walker Air Transport, you were asked to provide a Home Base location. This location is at your discretion and only affects one thing ; where your career begins in the 'Scheduled' and 'Cargo' module. 
 Aircraft Available: Each flight type has a specific fleet available. Visit our Fleet page by clicking here. 
 Notice About Worldwide Persistence: As you read further into each module, remember that our 'Cargo' and 'Scheduled' operations require Pilots to depart from their last arrival airport, unless a Jumpseat to another airport is purchased. We also have an option called 'Worldwide Persistence' which enables Charter flights to be operated in the same manner. Read more here. 
 Notice About Diversions or Crashes: When you divert and land, or crash, our system will use your last known coordinates to determine the airport (or closest) where you are. Your PIREP is then marked as 'Diverted' and you have an additional icon placed on the map. In order to maintain our persistence system, we do one additional task based on having Worldwide Persistence enabled or not (see note above about Worldwide Persistence). WWP is ON | ENABLED :   You'll remain at the airport we identified. WWP is OFF | DISABLED : If the airport where you are has no Cargo or Scheduled flights, we'll identify another airport closest to your location that does have flights and relocate you so you may continue on your journey. If you're on a Tour flight, you'll be required to re-fly that leg.

Cargo
The Cargo Flight Module gives Pilots an opportunity to experience life as a 'Freight Dog' for a cargo airlines. 
 If you wish to depart from another location, purchase a Jumpseat Ticket to transfer to another airport. 
 Finding a Cargo Flight 
 In the Navigation Bar of the Crew Ops website, select Flights > Cargo . That will take you to the Cargo Flights page. 
 
 Upon arrival, you'll be presented with a map. You'll see a departure icon ( Green Map Pin ) and 1 or more arrival pins ( Black Dots ), as well a Toggle Weather , Toggle VATSIM and Select Random Arrival buttons at the bottom left of the screen. 
 The map seen above represents its default view. To see the rest of the world, place your cursor on the map and, with your control wheel, zoom in or out. 
 The departure location for your next flight is set as follows: 
 New Pilots 
 All Other Pilots 
 New Pilots taking their first flight depart from the Home Airport they requested on registration. 
 The Arrival Airport of your last Cargo or Scheduled flight. 
 Mouse over pins/black dots to see the names of the airports with flights available from your departure airport. 
 Once you find a place to which you'd like to fly, click on its black dot. Lets use KIAH > KSEA as an example. 
   
 IMPORTANT   ::  You may only Bid a new Cargo flight when no other Cargo Flights have been bid. If you have already bid another flight – or – that flight is already in progress, you'll see this message. You must complete the flight or cancel it in order to bid a new one. 
 
   
 You'll then see your Flight Bid appear listing the Flight Number, Distance and Estimated Time Enroute. 
 
 The Estimated Time Enroute is only an estimate and does not reflect the time in the aircraft you select. 
   
 Bidding a Cargo Flight 
 Click the Bid Flight button to bid on the flight. 
 
 After doing so, the confirmation window below will appear. 
 From the drop-down, select an Aircraft Type . 
 
 We allow our Pilots to chose their preferred aircraft type rather than restricted them to one assigned to the flight. 
 After selecting your aircraft, click Book . 
 The Pilot Briefing will appear signifying the flight has been added your My Bids page. 
 
 
 For both the Departure and Arrival Airports, the METAR (Meteorological Terminal Air Report) will be displayed. 
   
 In case of airports with no METAR available, we provide you with a geolocated button directing you to  Windy , an external site that will provide you with the local conditions of the airport. You can access this by hitting the  Windy  logo at the bottom. 
 
 
 
 
 Click TAF and the Terminal Arrival Forecast will be displayed. 
 
 
 
 Click Runways and those available at the airport will be displayed. 
 
 
 
 Map Features 
 Flight Status – A number of informational items regarding the real-time status of your current flight are displayed on the map. 
 When smartCARS 3  or  FlightTrackerXP has not been started – meaning you did not click 'Start' – this reminder will be seen; 
 When you're in Preflight, the Network Status is displayed as a means of reminding you to set the flag for the ATC network you're using; 
 When in the various phases of flight, your altitude, ground speed, time remaining, network and phase will be displayed. If you're successfully in Cruise , the phase indicator will turn green (useful for mistakes with cruising altitude or low pressure problems.); and, 
 Once you've arrived and the PIREP is ready to be submitted, the status shows only Arrived (in green). 
 NOTE:   The data updates every 10 seconds. 
 
 Once you've reviewed the details of your flight, you're ready to go fly it...

Charter
Leveraging a list of all airports around the world, the Charter system allows a pilot to create a flight schedule without the constraints of having to adhere to the company's route map. The only limitation is selecting an aircraft with the range to complete the flight, and that will fit in the airports. 
 If you find an airport missing from the list, please send in a ticket . 
 
 Creating & Bidding a Charter Flight 
 In the Navigation Bar in our Crew Ops website, select Flights > Charter . 
 
 On the Charter Page , there are (2) ways you can create a flight. You can choose to use the  Create a Flight option listed below -- or -- read below that and you can use the  Interactive Map . 
 Using the Create-a-Flight , there are seven (9) steps you must complete in order to create and bid a  Charter flight. 
 
 
 
 
 1. 
 Departure – Enter the Name or ICAO Code of any airport from which you wish to depart . If you have Worldwide Persistence (WWP) enabled, your departure will be the last location you flew into or jumpseat to. 
 
 
 2. 
 Arrival – Enter the Name or ICAO Code of any airport to which you wish to arrive . This may be the same airport as departures, if you wish to simulate circuit training, sightseeing tours, etc. 
 
 
 3. 
 
 Ops Type – Chose an Ops Type, this will load a pre-defined list of aircraft for that operation. 
   
 
   
 
 
 If you wish to return and pick another operation, click on the 'Reset Aircraft' to the right of the drop down box. 
   
 You can view our entire fleet by operation by visiting CrewOps > Company > Fleet. 
 
 
 
 4. 
 Departure Time – Select a departure time – and remember this is UTC time, not local time. You can just leave this as-is, as you do not need to set this time in your flight sim for your flight to count for Walker. 
 
 
 5. 
 Passengers or Cargo – Choose who or what will be accompanying you on your flight – passengers or cargo. 
 
 
 6. 
 MEDEVAC – Toggling this will mark your flight as a Medevac and append the necessary information for online ATC network pre-files. It will also show up as an indicator on the live map, recent flights, and logbook. 
 
 
 7, 
 Search-and-Rescue (SAR)  – Toggling this will mark your flight as a SAR and append the necessary information for online ATC network pre-files. It will also show up as an indicator on the live map, recent flights, and logbook. 
 
 
 8. 
 Worldwide Persistence – Toggle On or Off 
 To learn more about Worldwide Persistence, click here . 
 
 
 
 9. 
 Click the Create button. 
 
 
 
 Using the  Interactive Map , please note the following details. 
 
 The map automatically displays airports by type, based on your zoom level and panning. 
 
 Further out you are: large airports 
 Closer you are: large, and medium airports 
 Closer closer you are: large, medium, and small airports 
 CLOSE you are: large, medium, small, seaplane, and heliport 
 
 
 The map now includes icons and ICAO labels.
 
 
 = Airport 
 
 
 = Heliport 
 
 
 = Seaplane 
 
 
 
 
 
 
 
 
 
 
 
 You can zoom in to any icon, hover over it, and then left mouse click. You will be presented with a box that will enable you to add that airport to either Departure or ICAO. Just click the button as you wish. 
   
 The airports can be replaced by simply clicking, and choose the right slot. Over and over. 
 
 
 
 
 
 It will automatically update the Create-a-Flight  section, and then simply pick your aircraft and finish out the rest of the flight information. Lastly, click 'Create Charter' and you are done. 
 
 
 
 
 You'll be directed to the  Pilot Briefing for the charter flight you just created. 
 
 
 Find a Flight - Random Flight Generator 
 The Random Generator is an easy way to address the ' Where am I going to fly today ?' question... Input a few items and generate a random flight. 
 You access the Find a Flight by clicking on the search button at the top right of Charter Flights. 
 
 A window will popup that allows you to define details, down to your runway & surfaces, approach & facility types. 
 
 If you're using  Worldwide Persistence , your departure airport will be filled in automatically. Otherwise you can fill as many or as little of the following boxes and the system will generate a flight that fits within the constraints you have selected. 
 Note that if you do not tick any boxes for the runway surface selection and the airport size selection, the system will take this input as allowing all of the options. 
 You can click on the Find  button as many times as you like until you get a satisfactory result, then you can proceed to hit Transfer  to send the airport information to the charter module on the top of the screen. 
 
 To clear all entries, click the Clear Generator button or simply refresh the page.

Scheduled
The Scheduled Flight Module gives Pilots an opportunity to experience life as a 'Line Pilot' for a major passenger airline. 
 If you wish to depart from another location, you may purchase a Jumpseat Ticket to transfer to another airport. 
   
 Finding a Scheduled Flight 
 In the Navigation Bar of the Crew Ops website, select Flights > Scheduled . That will take you to the Scheduled Flights page. 
 
 Upon arrival, you'll be presented with a map. You'll see a departure icon ( Green Map Pin ) and one [1] or more arrival pins ( Black Dots ), as well as Toggle Weather , Toggle VATSIM and Select Random Arrival buttons at the bottom left of the screen. 
 The map seen above represents its default view. To see the rest of the world, place your cursor on the map and, with your control wheel, zoom in or out. 
 The departure location for your next flight is set as follows: 
 New Pilots 
 All Other Pilots 
 New Pilots taking their first flight depart from the Home Airport they requested on registration. 
 The Arrival Airport of your last Cargo or Scheduled flight. 
 Mouse over pins/black dots to see the names of the airports with flights available from your departure airport. 
 Once you find a place to which you'd like to fly, click on its black dot. Let's use KIAH > KPDX as an example. 
 IMPORTANT   ::  You may only Bid a new Scheduled flight when no other Scheduled Flights have been bid. If you have already bid another flight – or – that flight is already in progress, you'll see this message. You must complete the flight or cancel it in order to bid a new one. 
 
 You'll then see your Flight Bid appear listing the Flight Number, Distance and Estimated Time Enroute. 
 The Estimated Time Enroute is only an estimate and does not reflect the time in the aircraft you select. 
 
   
 Bidding a Scheduled Flight 
 Click the Bid Flight button to bid on the flight. 
 
 After doing so, the confirmation window below will appear. 
 From the drop-down, select an Aircraft Type . 
 
 We allow our Pilots to chose their preferred aircraft type rather than restricted them to one assigned to the flight. 
 After selecting your aircraft, click Book . 
 The Pilot Briefing will appear signifying the flight has been added your My Bids page. 
 
 For both the Departure and Arrival Airports, the METAR (Meteorological Terminal Air Report) will be displayed. In case of airports with no METAR available, we provide you with a geolocated button directing you to  Windy , an external site that will provide you with the local conditions of the airport. You can access this by hitting the  Windy  logo at the bottom. 
 
 
 
 Click TAF and the Terminal Arrival Forecast will be displayed. 
 
 
 
 Click Runways and those available at the airport will be displayed. 
 
 
 
 Map Features 
 Flight Status – A number of informational items regarding the real-time status of your current flight are displayed on the map. 
 When smartCARS 3  or  FlightTrackerXP has not been started – meaning you did not click 'Start' – this reminder will be seen; 
 When you're in Preflight, the Network Status is displayed as a means of reminding you to set the flag for the ATC network you're using; 
 When in the various phases of flight, your altitude, ground speed, time remaining, network and phase will be displayed. If you're successfully in Cruise , the phase indicator will turn green (useful for mistakes with cruising altitude or low pressure problems.); and, 
 Once you've arrived and the PIREP is ready to be submitted, the status shows only Arrived (in green). 
 NOTE:   The data updates every 10 seconds. 
 
 Once you've reviewed the details of your flight, you're ready to go fly it...

Tours
A Tour provides an opportunity for a pilot to discover the world in a new and unique way. Each one is themed, and unless specified differently, can be completed in an aircraft from any of the company's fleets. They are comprised of planned legs, each of which must be flown in the order specified. Once all legs have been completed, an award is posted to a pilot's Logbook and the pilot is awarded 5 bonus points for each leg of the tour. 
 The bonus points is only awarded at the end of the tour, and not everytime you finish one leg. Additionally, this will only be added after you complete another flight (after the last tour flight) or during the server's maintenance refresh. 
 To explore our Tours offerings, click Tours . 
 The default view is for all Tours to be displayed. Once you begin flying them, though, you may find it useful and/or convenient to be able to sort them. We have an assortment of fields for you to narrow down your options. 
 The numbers beside some of the drop down options indicate the number of tours that are under that filter - however note that if you have multiple filters selected, it will still only show what satisfies that single filter, and not all filters. 
 
 
 
 
 
 
 
 
 Name -  Self-explanatory, this searches and filters based on characters inputted in the text field. 
 
 
 
 
 
 
 
 Category -  These are general categories that we have, based on the tour. 
 
 Aircraft - These are tours themed around a certain aircraft and its operations. 
 Challenge - These tours bring you to places with something challenging, be they hard approaches, oil rig landings, etc. 
 Long haul - These are tours that are designed to push aircraft and pilots to the limit time-wise. 
 Network - These are tours that revolve around multiplayer network (VATSIM, IVAO, PilotEdge) initiatives. You do not have to be on-network to fly these tours. 
 Regional - These are tours that see yourself flying around certain regions doing commercial work. 
 Short Haul Heavies - These are tours that mirror real life services where heavies/widebody aircraft are used on short flights. 
 Sightseeing - These tours take you around certain places to appreciate the views and the area. 
 Sports - These tours have stories that revolve around certain sports leagues. 
 Story - These tours have stories behind them - read the tour description for more info! 
 Wetlease - These tours put you in the seat of a standard line pilot, flying routes that airlines fly IRL. You may fly this in Walker livery as a wetlease, or use the Patreon benefit and fly using the real airline's livery and callsign. 
 
   
 
 
 
 
 
 
 
 Region - What area of the world will you find yourself flying in while doing the tour 
 
 
 
 
 
 
 
 Legs -  Number of legs in the tour 
 
 
 
 
 
 
 
 Distance-  Combined total distance of all legs in the tour 
 
 
 
 
 
 
 
 Time and Speed -  Time filters by expected tour duration, however this is reliant on the speed (in  kts ) that you enter on the speed box. This allows you to finetune whether you plan to fly GA, heli, prop or jets. 
 
 
 
 
 
 
 
 Progress -  This lets you filter tours as per the dropdown options. 
 
 
 
 
 
 
 
 Sort Buttons -  This allows you to sort the currently filtered tours by distance, number of legs, number of thumbs (community upvotes) and favorites (future feature) that you have marked. 
 
 
 
 
 
 Each tour panel will show you a number of information. 
 On the Image itself Upper Left - This will show a red box with NEW if the tour has been recently launched. Upper Right - This will show the category of tour, as discussed in the section above Lower Left - This will show a like icon, showing how many other pilots upvoted the tour. You can also hit this button to add your vote - doing this will fill the icon in. Lower Right - This shows the region of the tour, as discussed in the section above. 
 Status Bar Each Tour has a status. It's either Available , In Progress or Completed – and each is anchored by a colored bar providing you a visual indicator of its status.  
 For Available tours, clicking this bar will allow you to sign up for the tour. For In Progress tours, the bar will show your current progress as the loading bar, your next tour leg, and the distance of your next leg. For Completed tours, it will show you the amount of bonus points you earned by completing the tour. 
 
 
 
 Tour Status: 
 Available 
 In Progress 
 Completed 
 
 
 Completion Status: 
 Grey 
 Yellow 
 Green 
 
 
 
 Below are samples of what you may see in your tours page. 
 
 
 
 Available 
 In Progress 
 Completed 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Individual Tour Page 
 To learn more about a specific Tour , click its image on the Tour page. 
 After doing so, the screen below will open. In it, there are three areas on the page. 
 
 Area 1   |  Tour Description 
 Click Tour Description beneath the Tour Image . After doing so, its description will appear. This will provide an narrative overview of the Tour . If you see a yellow Tour Description notice, as below, you are highly enjoined to open the tour description as it contains information regarding add-on mods required, or possible ICAO differences in certain simulators. 
 
 You may see the allowed aircraft for the tour by hovering over the three green boxes or the "Specific Aircraft Only" buttons on the right, on top of the legs list. 
 
 
 If you wish to sign up for the Tour, click the Sign Up bar. After doing so, you'll note two new things in the page that opens. 
 
 
 
 1. 
 
 If you change your mind about completing the Tour at any time after signing up for it, click the Leave this Tour? button and you'll be removed from it. 
 
 
 
 
 2. 
 
 The Tour's First Leg will now have a grey aircraft icon button. That means you may bid this leg. 
 
 
 
 
 Tour Legs must be completed in the order they're sequenced. You will not be able to skip around once you begin. 
 To bid a Tour Leg, click the grey aircraft icon button.  
 
 Afterwards, the screen below will open. From here, it is the standard flight bidding process. You may refer here if unfamiliar. 
 
 Note that if you are not a Patreon, you will not have the second dropdown box available and will instead see a notice about livery use. 
 
 And about the colored buttons... Here's another example of a Pilot currently flying a Tour we can use as an illustration: 
 
 Leg 28 has a green check mark icon indicating that leg has been Completed. 
 Leg 29 has a gray aircraft icon indicating that leg can be bidded and is available to be flown. Once a bid is in place, the icon will turn red. 
 
 Leg 30  has a yellow clock icon indicating it may not be bid upon unless/until Leg 29's flight has been completed. 
 
 
 Area 2   |  Tour Map & Legs 
 In this area of the Tour Page , a map identifying the Legs and their location is presented. 
 To its right is the list of Tour Legs . Each is numbered and must be flown in that order. The Aircraft Type allowed in this Tour can be seen by clicking the green Cargo , Charter and Scheduled buttons. 
 
 
 
 Area 3   |  Pilot Status On Tour 
 In this area, the status of all Pilots flying the Tour are noted – Pilot Name , Location , Last Flight , Last Aircraft and Progress . If desired, you can measure your progress against others flying the Tour and view their most recent PIREPs. 
 For pilots who have completed the tour, they are arranged in order of their date of completion. 
 
 
 Reflying a Tour 
 Referring to the Tour Page image above, you can see the Japan Tour has been completed because the Sign Up bar is Green . 
 
 A Tour may be re-flown at any time. In the image above, clicking the green refresh button will do that. To re-fly a Tour , you'll need to purchase a Tour Pass – and there's a cost for doing that. 
 
 After clicking the Green button, the screen below will open. There, you'll see what it'll cost you to re-fly the Tour. 
 Clicking the Cancel button at any time will cancel the transaction. 
 
 
 
 
 
 
 
 If your Wallet Balance is greater than that cost, the transaction will be approved . You will be allowed to re-fly the Tour. 
 If your Wallet Balance is less than that cost, the transaction will be disapproved . You will not be allowed to re-fly the Tour 
 In our example, because the Wallet Balance is greater than the Total Cost, the transaction will be approved. 
 
 
 
 
 
 
 Tour Pause due to Time Compression // Cleared To Fly 
 Pilots are allowed to use time compression on tour legs with our new Tour Pause system. When you use TC on a leg, the amount of time remaining after your compression is used to put you in pause mode on that specific tour. This means that on that one tour, you cannot start the next leg until the real-time equivalent has passed. You can, however, move on to another tour and do a leg in time compression. The goal here is to keep pilots from speed running one tour within a few hours, but also allow them to enjoy the longer tours without having to sit at a PC for 8 hours or leave it running overnight. 
 Example: you fly a 4 hour leg in 2 hours time compressed. You will be paused for 2 hours on our platform and after that 2 hours expires, you can bid the next leg. If you happen to pause the simulator for those 2 hours because you had to step away, when you land the required time is met and you'll immediately open up the next leg. 
 When you are not cleared to fly, you will see this icon and the clearance time (in UTC) will be presented to you in the tooltip. 
 
 Please note: you will still be deducted points for time compression per our policy and point chart here: Rank & Points

Walker Flying Club
This feature is only available to Patreon members - please click here to read up on the membership system. 
 The Walker Flying Club allows you to fly any plane, any where, and have it tracked in the Walker system. This allows our pilots to fly aircraft that does not fall into our other three aircraft categories - Scheduled , Cargo , or Charter . 
 The Club represents pilot flying on their off time or as a hobby, thus instead of being paid, the pilot actually pays a nominal sum in order to fly from their pilot wallet, using money earned from flying in the other three categories. This is meant to represent aircraft rental, maintenance, and fuel costs as appropriate. 
 You will still get hours and points for these flights, and these  will count towards ranking your seniority up in the airline. Further, as this is not meant to be a simulation of airline operations, there will be no SimBrief import/OFP within Walker for Club flights. However, you are of course welcome to plan your flights separately in SimBrief if you so wish and connect this to the aircraft avionics that you are flying. 
 In order to avoid exorbitant fuel costs, such as if you choose to fly a jet fighter under Club, you will be billed as per below table, based on your seniority in the airline.  
 Rank | Title 
 Insignia 
 Pay Rate (Hourly) 
 Flying Club Fee (Hourly) 
 Flight Student 
 
 
 
 $15.00 
 $6.00 
 First Officer 
 
 
 
 $35.00 
 $15.75 
 Senior First Officer 
 
 
 
 $45.00 
 $22.50 
 Captain 
 
 
 
 $65.00 
 $35.75 
 Flight Captain 
 
 
 
 $85.00 
 $51.00 
 Senior Flight Captain 
 
 
 
 $105.00 
 $68.25 
 Chief Pilot I 
 
 
 
 $115.00 
 $80.50 
 Chief Pilot II 
 
 
 
 $135.00 
 $101.25 
 Chief Pilot III 
 
 
 
 $165.00 
 $132.00 
 Senior Chief Pilot I 
 
 
 
 $192.00 
 $163.20 
 Senior Chief Pilot II 
 
 
 
 $225.00 
 $202.50 
 Senior Chief Pilot III 
 
 
 
 $255.00 
 $242.25 
 Walker Emeritus 
 
 
 
 $300.00 
 $300.00 
   
 If you find an aircraft missing from the list, please send in a ticket . 
 Creating & Bidding a Club Flight 
 In the Navigation Bar in our Crew Ops website, select Flights > Club . 
 
 On the Club Page , there are (2) ways you can create a flight. You can choose to use the  Create a Flight option listed below or read below that for the Interactive Map . 
 Using the Create-a-Flight , there are five steps you must complete in order to create and bid a Charter flight. 
 1. 
 Departure – Enter the Name or ICAO Code of any airport from which you wish to depart . 
 2. 
 Arrival – Enter the Name or ICAO Code of any airport to which you wish to arrive . This may be the same airport as departures, if you wish to simulate circuit training, sightseeing tours, etc. 
 3. 
 
 Aircraft – Type the name or the ICAO code of the aircraft you wish to fly 
 If the aircraft you wish to fly is missing, please raise a ticket. 
 
 4. 
 Departure Time – Select a departure time – and remember this is UTC time, not local time. You can just leave this as-is, as you do not need to set this time in your flight sim for your flight to count for Walker. 
 5. 
 Click the Create Charter button. 
 Using the  Interactive Map , please note the following details. 
 The map automatically displays airports by type, based on your zoom level and panning with below details showing in stages as you zoom in. Large airports 
 Large, and medium airports 
 Large, medium, and small airports 
 Large, medium, small, seaplane, and heliport 
 
 The map now includes icons and ICAO labels.
 
 = Airport 
 
 
 = Heliport 
 
 
 = Seaplane 
 
 
 
 
 You can zoom in to any icon, hover over it, and then left mouse click. You will be presented with a box that will enable you to add that airport to either Departure or ICAO. Just click the button as you wish. 
   
 The airports can be replaced by simply clicking, and choose the right slot. 
 
   
 
 
   
 It will automatically update the  Create-a-Flight  section, and then simply pick your aircraft and finish out the rest of the flight information. Lastly, click 'Create Charter' and you are done. 
 
 You'll be directed to Pilot Briefing where you can track your flight. 
 
 To delete this Bid , head to Flights -> My Bids, look for the correct flight, then hit the red button. Note that you cannot do this while the flight is live in SmartCars. 
 
   
 Find a Flight - Random Flight Generator 
 The Random Generator is an easy way to address the ' Where am I going to fly today ?' question... Input a few items and generate a random flight. 
 
 Note that if you do not tick any boxes for the runway surface selection and the airport size selection, the system will take this input as allowing all of the options. 
 You can click on the Find a Flight button as many times as you like until you get a satisfactory result, then you can proceed to hit Transfer Flight to send the airport information to the charter module on the top of the screen. 
 
 To clear all entries, click the Clear Generator button or simply refresh the page.

Assignments
An Assignment is a route generator where you will receive real-life airline routes, depending on the settings you have selected in the generator. The module also includes additional real-life simulation such as duty time limits. Completion of an assignment rewards pilots with a bonus one point per every flight hour flown . 
 Non-Patreon members cannot choose an airline, we will build your route based on the route pairs we have available across our entire database. All generated flights will be assigned to the Walker Air Transport brand. The "Fly as WAT" option is also not available, as Walker Air Transport is used automatically. 
 The bonus points is only awarded at the end of the assignment, and not everytime you finish one leg.  
 
 Generating your Assignment 
 To begin generating your assignment, head over to Flights -> Assignment, which will bring up the initial prompt where you can include your parameters for the assignment to be generated. Some of these are required, while some are optional. 
 
 
 
 
 Parameter 
 What it does 
 Required? 
 
 
 Routing Style 
 
 Point to Point   — continuous chain where each arrival is the next departure, not necessarily a hub.  
 Hub & Spoke  — strictly alternates hub→spoke→hub→spoke. Must be an even number of legs. 
 
 Yes 
 
 
 Operation 
 Cargo or Scheduled  
 Yes 
 
 
 Airline 
 Limits routes to a single airline if selected. "Random" picks any airline in the database. 
 Yes 
 
 
 Legs 
 How many legs to build. In Hub & Spoke mode only even numbers are allowed. 
 Yes 
 
 
 Starting Airport   or Hub Airport 
 
 Starting Airport (Point to Point): forces the chain to begin at a specific ICAO; omit for a random start.  
 Hub Airport (Hub & Spoke): this is the hub — every odd leg departs from here and every even leg returns here. If omitted, a suitable hub is chosen randomly from the airline's network. 
 
 Optional 
 
 
 Final Airport   
 
 Forces the last leg to land at a specific ICAO, as long as possible. 
 Not available in Hub & Spoke mode (the chain always ends at the hub). 
 
 Optional 
 
 
 Min / Max Leg Distance 
 Each leg must be within this range (nautical miles), unless no suitable options are found. 
 Optional 
 
 
 
 Unique 
 (toggle) 
 
 
 Point to Point: no airport may be visited more than once. 
 Hub & Spoke: no spoke airport may be repeated. 
 
 Optional 
 
 
 Multi-Region  (toggle) 
 
 When on, at least one arrival must be in a different world region than the origin. 
 Point to Point: checks against the starting airport's region. 
 Hub & Spoke: at least one spoke must land in a different region than the hub. 
 
 Optional 
 
 
 Exclude Airports 
 Airport ICAO's inserted here will never show up in the generated result. 
 Optional 
 
 
 Try to Include Airports 
 The generator tries to route through these ICAOs.  
 Optional 
 
 
 
 Codeshare   
 (toggle) 
 
 Routes are generated under the chosen airline's network, but the assignment is stored under Walker Air Transport (WAT). The pilot flies WAT-branded legs on the generated route. 
 Optional 
 
 
 
 You are only allowed to generate 5 assignments within a 24-hour period, afterwards you will be locked out of the system until 24 hours passes from your first attempt. You can see current attempts on the upper right side of the Parameters input popup. 
 While we strive to maintain an updated and accurate route database, there will be a few instances of incorrect or old routes generating into your assignment, or newly-launched routes not appearing in the system. The Walker team will continue to push to minimize the instances of these. 
 
 Flying your Generated Assignment 
 
 Once you have generated your schedule, the map interface will show up. From here, you can review the generated assignment, choose to discard the assignment by clicking the on the upper right, or bid the next flight by clicking the beside the currently active leg. 
 If you wish to look for real life flights flying the same route, clicking the button will bring you to FlightAware's Flight Finder for your currently active leg. 
 From here on, bidding will send you to the OFP page as is the case for our other modules. 
 You may freely cancel and regenerate another assignment, provided that you have not hit the generation limit AND have not flown the first leg. Cancellations after the first leg will lock the Assignments module for 6 hours for every incomplete leg . (i.e. a 10 leg assignment cancelled after completing leg 3 will lock you out for 42 hours (7 incomplete legs x 6 hours) 
 
 Time Compression 
 We understand that pilots may not have the time to fly long haul flights at 1x simulation, but would like to log these flights. As such, we allow the use of Time Compression in the Assignment system similar to the Tours system, where the pilot will be locked out of bidding the next leg until the time it would have taken to fly the previous leg at 1x simulation rate. 
 When you are not cleared to fly, you will see this tooltip and the clearance time (in UTC) will be presented to you. You may fly on other Walker modules (Scheduled/Cargo/Charter/Tours) while you are on cooldown in the Assignments module. 
 
 You will still be deducted points for time compression per our policy on top of the lockout. You may refer to the point chart here: Rank & Points 
 
 Duty Hours 
 
 Unique to the Assignments module is the simulation of Duty Hours, where pilots are only allowed to fly a maximum of 12 hours in a 24 hour period. Your current "duty day" is shown on the top of the assignments page, and you will only be allowed to bid a flight if the calculated length of the flight is below your remaining duty hours available. 
 An exception to this is long hauls (flights exceeding 12 hours as calculated), which will allow you to bid as long as you have your whole 12 hour duty time allowance untouched. For these flights, only 12 hours will also be tagged as used in your duty time, to reflect crew rest while airborne. 
 
 Note that the duty hours are only incurred, and only blocks bids within the Assignments module. This does not affect other modules within Walker. 
 Calculated flight lengths are based off birds eye distance and the average speed of the fleet in Walker. This may not be reflective of wind conditions, traffic, routing requirements, etc. 
 Flown duty hours count all flights flown under the Assignments module in the past 24 hours,  regardless if it was under an earlier, since completed assignment. 
 
 
 Completed Assignments 
 Both completed and in-progress assignments may be viewed in your profile. The hours flown shown here for completed assignments are the basis for your bonus points - rounded up to the nearest hour.

Jumpseat
When flying Cargo and Scheduled flights – and Charter flights, though only when Worldwide Persistence is on/enabled – your departure airport must be the same as the arrival airport of your previous flight. 
 A Jumpseat enables you to change that. 
 With a Ticket, you can move from the airport where you currently are to any other one in the world. With Worldwide Persistence on, this also includes Charter flights. 
 
 Jumpseat tickets, though, are not free. They cost money. They're purchased using the virtual money you earn as a Pilot. 
 EXAMPLE:   You're currently at KSEA - Seattle-Tacoma International Airport and wish to get to KJFK | New York John F. Kennedy International Airport . When you go to Flights > Jumpseats , you'll be presented with the screen below. Your Current Location will already be noted. Enter the airport where you want to go in the Transfer To box. In addition to a distance between the airports, a price will appear below it. If you want to purchase the seat, click the Purchase Ticket button. Repeat the process as many times as you wish before making a purchase decision. 
 
 If the price of the Ticket is more than the balance in your In Your Wallet account, you will not be able to purchase it.

Liveries

Microsoft Flight Simulator
Locate your Community Folder for Microsoft Flight Simulator . NOTE:   The location depends on how you installed the simulator and whether it was downloaded from the Windows Store or Steam. 
 For the Windows Store Install: C:\Users\[Your User Name]\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\ 
 For the Steam install: C:\Users\[Your User Name]\AppData\Local\Packages\Microsoft.FlightDashboard_8wekyb3d8bbwe\LocalCache\Packages\ IMPORTANT:   Windows 10, by default, hides the “AppData” folder. Go to “View” in File Explorer's Menu and select 'Hidden Items' to see it. 
 For the Custom Install: If you happened to use a custom location for your Flight Simulator installation, then proceed there. 
 1.   Download the livery you wish to install from the Walker Air Transport site . 
 2.   Open the zip file of the downloaded aircraft livery. 
 
 3.   Copy the folder to your Community Folder location. NOTE:   All of our liveries have a standard naming convention – WAT-ABCD. If that's not what you see in the Community Folder, then you incorrectly copied it and/or nested the folder. 
 
 4.   Load MSFS. You should now see a WAT livery for the aircraft you installed.

Prepar3D
We don't use livery installation programs provided by developers – such as PMDG Ops Center . Why? Most of them require their software in order to create their proprietary package. Because our Painters are volunteers, many don't actually own the aircraft; therefore, it makes it very difficult to create those packages. It also means updating liveries or making changes is even more difficult. 
 You  have to manually install all liveries into Prepar3D ® . 
   
 1.   Download the livery you wish to install from the Walker Air Transport site . 
 2.   Open the .zip file of the downloaded aircraft. 
 
 Depending on the livery, you may have (1) or more texture.ABCD folders, or if there is an additional folder for other modifications there will be an accompanying read-me file that will instruct you on what to do. 
 3.   Copy the texture.ABCD to where the liveries are stored in your aircraft's folder. NOTE:   If there's more than one (1), copy all of them. 
 Most aircraft are installed to: {simulatorinstallfolder}\SimObjects\Airplanes\ 
 You may also find them located in: Documents\{simulator-addons}\ 
   
 We're installing the  PMDG Boeing 777-F livery and will use that as an example. 
 The aircraft is located at: {simulatorinstallfolder}\SimObjects\Airplanes\PMDG 777F 
 
 
 We're going to copy the texture.vcWAT and texture.WAT folders into this folder. 
   
 texture.vcWAT is the virtual cockpit for the 777-F; if you were to delete this folder the cockpit would return to the default Boeing Brown instead of the WAT Black Cockpit. This is not the case for every single livery, but is just a FYI if you come across other planes. You can usually find exactly what folder/files pertain to the cockpit panels and simply delete them to return the cockpit to the original color.  NOTE:   We've stopped making black cockpits, however, we left the ones done still out there. 
 
 
 Add the aircraft data so the livery shows up. To do that: 
 
 Open the aircraft.cfg file you see in the PMDG (or other aircraft) Folder. Also open the #ADD TO AIRCRAFT CFG.txt. 
 
 
 Left:   aircraft.cfg

 

 Right:   # ADD TO AIRCRAFT CFG.txt 
 
 
 
 [fltsim.#] is a sequenced header for the liveries – if you look through aircraft.cfg, you may notice [fltsim.1], [fltsim.2], etc. You'll need to scroll to the very last entry and note the number. You're picking the next number after that. 
   
 Copy the contents of the  #ADD TO AIRCRAFT CFG.txt and paste them beneath the very last entry in aircraft.cfg – as illustrated below. 
 
 
 
 
 
 In the case of this aircraft, our next [fltsim.#] number will be '1' (they always start with 0.) 
 Let's change the # to 1. Then, it should appear like so. 
 
 
 
 
 Save the file and load your Simulator.

X-Plane
There are a significant number of modifications available in the X-Plane community – from 3D engines to fuselage texturing. We try very hard to ensure we provide you with textures for all of those. Please keep this in mind when you're downloading a livery. 
   
 You may see a #Modifications folder inside the download link. In that, you'll often find things like Engine textures that are required if you installed an Engine Modification Package – such as the Carda engines for the Airbus . You might also find 'Raccoon Masks' too – it truly depends on what the aircraft is. 
 
 
 Why do you provide engine textures? Most 3D engine model enhancements use different textures. And because we have a standard design, we must provide Black (Modern Livery) and  White (Vintage Livery) textures for those mods. Otherwise, you'll be flying our colors wrong. 
   
 1.   Download the livery you wish to install from the Walker Air Transport site . 
 2.   Open the .zip file of the downloaded aircraft. 
 
 3.   Navigate to your aircraft folder. Choose your plane. NOTE:  Depending on how you setup your aircraft folder, it may not look like what's shown below. 
 Copy the folder within the .zip file into the liveries  folder of the aircraft – as illustrated below. 
 
 IMPORTANT:  Do not nest the folders when you unzip, or copy, to your liveries folder. It should look exactly like the image below. 
 liveries > folder name of livery > objects 
 
 4.   Load X-Plane. You should now see a WAT livery for the aircraft you installed.

Online ATC
Your Call Sign 
 Your Verbal Call Sign For Radio Calls 
 
 WAT + Flight Number 
 
 
 Walker + Flight Number 
 
 If your flight number is 325 , you flight number is always WAT325 . 
 When making radio calls, if your flight number is 325 , depending on your region in the world , you refer to yourself as Walker 325  or Walker Three Twenty Five  or Walker Three-Two-Five . 
 
 If your flight number is 2634 , you flight number is always WAT2634 . 
 
 When making radio calls, if your flight number is 2634 , depending on your region in the world , you refer to yourself as Walker 2634  or Walker Twenty Six Thirty Four  or Walker Two-Six-Three-Four . 
 It is not mandatory you fly using online ATC services; however, we strongly encourage it because it helps spread awareness of who we are. Please remember your behavior online reflects on all of us and our virtual airline. If you are uncomfortable, feel free to ask for tips or assistance in the respective ATC channels on Discord - our community will be more than happy to help. 
 If you are a member of the Walker Patreon program , you may use other callsigns EXCEPT during Walker Events. 
 Click any link below to view live flights on the respective ATC Network. 
 
 
 
 https://ivao.aero/ 
 https://www.vatsim.net/ 
 https://www.pilotedge.net/ 
 If you want to use your Pilot ID as your callsign 
 We originally required that all pilots use their Walker Pilot ID as their callsign on networks. We did this make it easier to identify them and/or deal with any reported abuse or issues. However, we found it just wasn't worth it. It broke immersion for a lot of folks. However, we do allow you to still do this. You just need to enable the setting in your profile. 
 Head to CrewOps and go to your Pilot Settings > My Information > Online ATC Networks. 
 You will see at the bottom, there is a checkbox to enable your pilot ID. 
 
 Just check that box and save your settings. 
 We will lock your pilot ID from being used as a flight number in our system. Nobody will be able to bid on a flight as WAT100 (for example). You will still get the random flight number, but your callsign will be your pilot ID -- the way we used to do it. 
 
   
   
   
   
  

Patreon

What is Patreon
The Walker Patreon subscription is a way for pilots to financially support Walker Air Transport. We offer a single tier of support, Freedom of Livery, which provides exclusive benefits such as early access to new services, testing opportunities, a Patreon-only Discord channel, and discounts in the Walker Store. 
 Becoming a Patreon is not mandatory nor expected for Walker pilots. However, it is an option for those who wish to make a recurring financial contribution to support airline operations, including servers, service providers, enhancements, and improvements such as new modules, functionality, and liveries. Funds may also be used in any way the Business Office determines necessary to support the airline and its pilots. 
 Supporting Walker Air Transport through Patreon does not grant preferential treatment, seniority, or special privileges over other pilots except as defined in the benefits . All members of Walker Air Transport are treated equally, and Patreon support does not entitle any individual to priority service, rule exemptions, or influence over airline operations beyond the benefits explicitly outlined in the subscription tier. 
 Our goal is to maintain a fair and inclusive environment for all pilots, regardless of their financial contributions. We deeply appreciate the support of our Patreon members, as it helps us continue growing and improving the Walker Air Transport experience for everyone. 
 Tiers 
 Tier 
 Cost (excl. VAT) 
 Benefits 
 Freedom of Livery 
 $5.00 
 
 Patreon badge and access to Patreon-only Discord channel 
 Learn about new and upcoming services before other pilots, as well as access to services under testing prior to release

 
 Take part in conversations about future services 
 Freedom to fly any aircraft livery (excluding Walker Events ) 
 Freedom to fly as any callsign when flying online (excluding Walker Events ) 
 Freedom to fly as any other real-world airline or country-specific private registration (excluding Walker Events ) 
 Freedom to fly an aircraft before the livery is released on the platform (excluding Walker Events ) 
 10% off the Walker Store 
 
 Freedom of Livery - Walker Events 
 Failure to follow below will result in PIREP rejection and forfeiture of all hours and points earned, not just the double multiplier from the event. 
 As noted above, Freedom of Livery benefits (use of any livery/callsign) does not apply when flying Walker Events . This is to continue to represent the company in these events, particularly during large scale ones such as Cross the Pond.  
 Outside of flight bids done under the events module, flights (be it online or offline) may be recorded even if using other liveries or callsigns. 
  

How to Become a Patreon
How to be a Patreon 
 If you wish to become a member of the Patreon program, you may do so by heading to the Patreon page on the CrewOps site under Profile - Patreon, or by clicking the hyperlink above. 
 
 Subscribe 
 The 1st step is to subscribe with us. 
 You can do that by clicking on the "Subscribe Here!" button or by visiting: https://patreon.com/walkerairtrans/membership 
 
 Next you will either create a Patreon account or sign-in with your Patreon account. 
 If you have an account, chances are you know what to do. Otherwise, click the "Become a member" and go through the payment process.

How to link Patreon to your Walker Profile
How to link Patreon to your Walker Profile 
 You must return to your profile settings in CrewOps, select Patreon, and then click on the "Log in with Patreon" button. 
 
 You will need to sign-in with your Patreon account. 
 If you are creating a Patreon account for the first time, please make sure you subscribe first, then return to the page and follow through with the Log in with Patreon process. 
 
 
 After signing into your account, you will be presented with an authorization request for us to receive your Patreon subscription details in order to validate your benefits. The only information we retain on record is your Patreon ID (this is specific to our subscription only and is not your Patreon ID for their website.) You can click Allow if you accept. 
 If you  do not have a valid subscription you will be redirected to the Membership page ( https://patreon.com/walkerairtrans/membership ), otherwise you will be directed to your Patreon settings. 
 Once successfully completed, you will see your Patreon status, including the last payment, next payment, and the charge status. If you have any payment problems, Patreon will indicated it here (and on your Patreon profile) as "declined." 
 You will need to work with Patreon on any issues with payment. We are not responsible nor can we provide assistance. 
 
 If you wish to unlink your Patreon, you may do so by clicking the button below. Keep in mind that doing this only removes the benefits from the Walker Air Transport website. It does not stop your payment! You  must contact Patreon and/or cancel your subscription in your Patreon profile. 
 If you need to refresh your Patreon subscription due to failed payment, or you did not have a subscription before you linked -- click the refresh button. 
 Important Notes 
 You may start and stop your subscription at any time - payments are valid for the calendar month in which you were charged. 
 You cannot use a Patreon account with multiple Walker accounts. 
 Once you have subscribed in the Patreon website - you  MUST  return to the Patreon page in CrewOps and click the "Refresh" button to link your profile and ensure you get your benefits. You can check if you are properly verified with the presence of a Patreon symbol beside your name on your profile. 
 To access the Patreon-only channel in Discord, you must be in our Discord when you refresh. If you join the Discord after verifying your Patreon subscription, please click the "Refresh" button and you will be given the role.

How to Cancel Your Paid Membership
The Walker Air Transport staff have no ability to cancel your membership with us. Patreon requires the account holder "you" to go in and do that yourself. Please see their help document below with instructions to cancel it. Sending an email to the Patreon account, to the Walker Air Transport support email, to Discord Server, or through our help ticket system will not cancel your membership. 
 Patreon Help Document: https://support.patreon.com/hc/en-us/articles/360005502572-Canceling-a-paid-membership 
  

Use Any Aircraft Livery
In order to continue promoting the Walker Air Transport brand, we do not allow Patreon's to use their benefits in official Walker Air Transport events. If you are participating in an event, you must fly with our colors and your official Walker Air callsign. 
 You are exempt from our PIREP review process that checks for the use of Walker Air Transport liveries. This exemption allows you to fly using any real-world airline livery under our "Fly As Any Other Real-World Airline" benefit or any private aircraft livery of your choice. There’s no special process required for bidding—simply place your bid, choose your flight, and proceed as usual. 
  

Choose Any Callsign for Online Flights
In order to continue promoting the Walker Air Transport brand, we do not allow Patreon's to use their benefits in official Walker Air Transport events. If you are participating in an event, you must fly with our colors and your official Walker Air callsign. 
 When you are building a flight using a real-world airline or a country-specific private registration, as a Patreon, you can use that callsign when using an online ATC network. You can even specify the specific callsign you wish to use by making those selections during your bidding process. Depending on the module you use, there will be an area where you can specify the  flight number and  callsign for your flight.

Fly as Any Real-World Airline or with a Country-Specific Private Registration
In order to continue promoting the Walker Air Transport brand, we do not allow Patreon's to use their benefits in official Walker Air Transport events. If you are participating in an event, you must fly with our colors and your official Walker Air callsign. 
 One of the most popular perks of our Patreon subscription is the option to fly as a real-world airline or use a country-specific private registration. When creating your bid, you can choose to fly for Walker Air Transport, another airline, or, in the Charter module, under a private registration. 
 Airlines and private registrations are available across our flight modules: Cargo, Charter, Scheduled, and Tours. 
 You can search our database for your preferred airline. If you don’t find it and would like it added, simply open a ticket by going to Help > Submit a Ticket in the navigation bar. 
 
 Airline Favorites 
 We have introduced a new feature that allows you to select a maximum of 15 favorite airlines you wish to see added throughout our website. These choices that you make will present themselves when you click on the  Search for an airline... box. 
 
 You can access your Airline Favorites by clicking your name  (top right), click Settings, and then click Airline Favorites . 
 
 
  

Fly an Aircraft Before Its Livery Is Released on the Platform
In order to continue promoting the Walker Air Transport brand, we do not allow Patreon's to use their benefits in official Walker Air Transport events. If you are participating in an event, you must fly with our colors and your official Walker Air callsign. 
 Newly released aircraft can be flown by Patreon subscribers before the official Walker Air Transport livery is created and made available. Non-Patreon pilots will need to wait until the official livery is completed and released. 
 If you do not see the aircraft available in your select window, simply ask in the #patreon Discord channel or submit a ticket. We try to add them as quickly as we can so that our Patreon's can immediately start using them.

Access to the Walker Flying Club
You will have access to the Walker Flying Club that allows you to fly with any non-Commercial aircraft. 
 We have 1000's of planes in our database. 
 Read more here: Walker Flying Club

Advanced Mapbox Maps
As a Patreon, you will have access to our Mapbox environment througout the website. 
 Here are some examples of what our maps look like. 
 All our maps have the ability to switch between flat map and globe view. 
 
 We implemented deck overlay's to show altitude curtains for your PIREP's using color coding (this is the same tech used in Volanta--Deck.gl allows us to do amazing things with data.) 
 
 Mapbox allows for true anti-meridian crossing, which is not possible in our current leaflet maps used by non-Subscribers. 
 
 And when you flip to Globe view, you can see exactly how the flight traverses the globe.

Pilot Reports (PIREPS)
A PIREP is, quite simply, a Pilot Report. It contains digital data about the flight you flew and completed. After processing that data in our automated, proprietary system, it’s immediately filed, at which time it’s also added to your Pilot Logbook where it's then available for review.

Manually-submitted PIREPS are not allowed.

Locating Your PIREP
PIREPS are stored in your Logbook . They may be accessed by using the Navigation Bar in the Crew Ops website. 
 Locate your name on the right side of the Navigation Bar. 
 Scroll down to Profile and click it. 
 At the top of the screen opening afterwards, you'll see the Bar below along the top of your screen containing your Insignia, Name and a series of buttons on the right. 
 
   
 To view all of your PIREPS, click this button. 
 
 After doing so, the screen below will open. Here, you'll be able to see your 20 most recent PIREPs in Summary Form . Each column contains a piece of data about your flight. To see more detail about a specific flight, click its Flight Number in the Flight column – or – the colored box [green, yellow or red] in the far right-hand column. 
 
 To view more of your PIREPS, click the arrow buttons at the bottom right of your screen. 
 To download a .csv file of your Logbook, click the Logbook button. 
 By clicking on the last flight listed above (WAE5764), the screen below is revealed. 
 
 There are four (4) individual sections in the Pilot Report . 
 Section One: 
 Section One provides an overview of your pilot report. 
 The top section will show icons based on specifics of your flight. Please see the icons below and what they mean. 
 
 
 
 This is a  Charter Flight . 
 
 
 
 This is an  Event Flight , and if you click on the icon, it will take you to that event in the calendar. 
 
 
 
 This is a  Tour Flight , and if you click on the icon, it will take you to that event in the calendar. 
 
 
 
 This indicates that the flight was completed with  World Wide Persistence . We recommend reading our document on this feature by clicking here. 
 
 
 
 This is the date and time that your PIREP was submitted. 
 
 
 
 This indicates an approved PIREP. 
 
 
 
 This indicates an  approved PIREP with a diverted landing airport. 
 
 
 
 This indicates a  rejected  PIREP. 
 Additionally, your flight number, along with your Pilot Name and Home Base; your Departure Airport Name and departure time; and your Arrival Airport and arrival time are listed in the boxes below the header. 
 
 Section Two: 
 Section Two shows the route of your flight on a map. Use your mouse to move the map; use your scroll wheel – or – click the +/- icons to increase or decrease the size of the map. 
 
 Depending on your ACARS application and the available log information -- you can see additional information pertaining to your take off and landing. 
 As of January 24, 2023, we now log the take off and landing point in relation to your position reports. If you zoom into the departure or arrival airport, you can see the exact moment the airplane left the runway and when it touched down on the runway. We also log additional information such as take off speed, pitch, wind, landing rate, g-force, and more. If the icons are centered over the airport, or there is information below missing, this means we do not have the appropriate data from the ACARS to provide the information. 
 
 Take Off 
 
 
 Landing 
 
 
 
  Airport Rotation Speed, and Pitch Wind Direction and Speed 
 
 
 
   Airport Rotation Speed, and Pitch Wind Direction and Speed 
 
   
 Within the map, there are four (5) buttons: 
 Flight Information 
 Points 
   Financials 
 Times 
 Flight Log 
 
 Clicking the Flight Information button will open the pop-up below. It shows a very high level summary of your flight's operational details. 
 To close it, click the Flight Information button – or – the icon at the bottom of the pop-up. If you completed an event flight, your bonus hours and points will be reflected in this section. You will notice ... (# FOR EVENT) 
   
 This is the only area that you can view your bonus hours and points. 
 
 
 Clicking the Points button will open the pop-up below. 
 It'll show you how your Points were awarded for this flight. 
 To close it, click on the Points button – or – the icon at the bottom of the pop-up. 
 
 
 Clicking the Financials button will open the pop-up below. 
 It'll show you how much Revenue was generated for this flight. A number of items go into calculating the Revenue for each flight, some of which you can control (the amount of fuel you use, the length of your flight and your PAX or Cargo load) and others you cannot . 
 To close it, click on the Financials button – or – the icon at the bottom of the pop-up. 
 
 
 Clicking the  Times button will open the pop-up below. 
   
 It'll show you your boarding, pushback, take off, landing, and deboarding times. 
   
 These times are based on specific entries in your log file. If a certain time is shown as 00:00, that means the log entry is missing -- you can verify this by opening your Flight Log to the right of the Times button. 
   
 To close it, click on the Times button -  or - the icon at the bottom of the pop-up. 
 
 
 Clicking the Flight Log icon will open the pop-up below. 
 It'll show you the data entries our Flight Data System made based on input from your Sim. 
 To close the Flight Log , click the 'X'. 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 Section Three 
 Section Three shows a graph of your flight route using Altitude and Ground Speed. 
 
   
 Section Four 
 Section Four will contain any Comments you provided in the PIREP Comments text box in ACARS and/or the standard comment provided by Flight Operations.

Approved, Rejected & Diverted
A completed flight will automatically be categorized in one of the following ways: Manually-completed PIREPS are not allowed . 
 Approved 
 Rejected 
 Diverted 
 
 
 
 
 
 
 
 
 
 The criteria used to make that decision is as follows. 
 Approved 
 Rejected 
 Diverted 
 
 The criteria for an Approved flight are: 
 You completed a flight from your planned departure airport to your planned arrival airport;  and, 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -801 fpm was achieved .  
 All points, flight hours and pay are awarded. 
   
 The PIREP is posted to your Logbook as being Completed | Approved . 
 
 
 The criteria for a Rejected flight are: 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -801 fpm was exceeded ; and/or, 
 The total points awarded for your flight equals -15 or more. 
 Your flight time was 00:00 hours (premature landing).  
 You used more fuel than you left the airport with (in-flight refueling); and/or you had unlimited fuel enabled. 
 You used slew mode during your flight between takeoff and landing. 
 You did not fly with a Walker Air Transport livery. 
 No points, flight hours or pay are awarded. 
   
 You will not be returned to the starting airport for this flight. 
   
 The PIREP is posted to the your Logbook as being Completed | Rejected . 
 
 
 The criteria for an Diverted flight are: 
 You completed a flight from your planned departure airport to an unplanned arrival airport;  and, 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -801 fpm was achieved . 
 All points, flight hours and pay are awarded. 
   
 If this occurs when flying a Tour leg, you will not be advanced to the next leg. The leg will have to be reflown. 
   
 The PIREP is posted to your Logbook as being Completed | Diverted . 
   
 
 If you think your flight was categorized incorrectly or you'd like to ask a question about it, submit a Help Ticket .

Deleting a PIREP
How to delete your PIREP? 
 Pilots have a 72 hour clock after submitting their flight to delete it. After that, the option is disabled and you will be unable to remove the flight. 
 Staff will not remove flights for pilots that fail to use the 72 hour window. 
 You can find the delete button on the top banner of your PIREP next to your submitted time (remember, you only have  72 hours.) 
 
 Click on that button and a warning will pop up asking you to confirm. 
 
 Once confirmed, the PIREP will be removed. 
 Tour Flight : if the flight deleted was your recent leg for a tour, you will be pushed back to the previous leg so that you can complete the leg again. 
 This is not recoverable. If you delete your flight, it is lost for good. 
 Restrictions 
 You will see a disabled trashcan on certain flights that cannot be deleted. 
 
 
 
 
 Tour Completed 
 You cannot delete a flight if a tour is completed. 
 
 
 
 Not the last completed flight for the Tour 
 You cannot delete a flight unless it the most recent leg completed. We do not want pilots on leg 8 of a tour, and delete leg 5 and get pushed back to leg 5.

Point System
Points are awarded for each completed flight receiving an ‘Approved’ designation. 
 The number of points you earn will depend on several factors – as you can see from the categories and points awards in the chart below. 
 Approved 
 Rejected 
 Diverted 
 
 The criteria for an Approved flight are: 
 You completed a flight from your planned departure airport to your planned arrival airport; and, 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -800 fpm was achieved .  
 All points, flight hours and pay are awarded. 
   
 The PIREP is posted to your Logbook as being Completed | Approved . 
 
 
 The criteria for a Rejected flight are: 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -801 fpm  was exceeded ; and/or, 
 The total points awarded for your flight equals -15 or more. 
 Your flight time was 00:00 hours (premature landing); and/or, 
 You used more fuel than you left the airport with (in-flight refueling); and/or, 
 You did not fly with a Walker Air Transport livery. 
 No points, flight hours or pay are awarded. 
   
 The PIREP is posted to the your Logbook as being Completed | Rejected . 
 
 
 The criteria for a Diverted flight are: 
 You completed a flight from your planned departure airport to an unplanned arrival airport; 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -800 fpm  was achieved . 
 All points, flight hours and pay are awarded. 
   
 If this occurs when flying a Tour leg, you will not be advanced to the next leg. The leg will have to be reflown. 
   
 The PIREP is posted to your Logbook as being Completed | Diverted . 
 
   
 Points are calculated based on log entries from the ACARS client. If your client fails to record all the entries we require you may lose out on points. Flight Operations is unable to modify your log file. 
 Microsoft Flight Simulator 2020 has a habit of not registering pilots in 'Cruise' phase due to how their altitude is determined. This will impact your log record, please click here to read our FAQ item on this in order to ensure you get proper points awarded. 
 Category 
 Points 
 How is it determined? 
 Completed Flight 
 +5 
   
 Per Hour of Flight 
 +1 
   
 Per 50 Nautical Miles of Flight 
 +1 
   
 Completed 20-Minute Pre-Flight 
 +3 
 Pre-flight time is calculated between the log entries 'Now boarding' and 'Pushing back'. 
 Flaps Position Set – Takeoff 
 +1 
 Takeoff flaps are determined by log entry 'Flaps set to' that occur before the log entry 'Taking off'. 
 Flaps Position Set – Landing 
 +1 
 
 Landing flaps are determined by log entry 'Flaps set to' that occur after the log entry 'Approaching'. The 'Approaching' log entry will not occur if you are not properly in cruise phase. Please read note above regarding MSFS 2020 and/or ensure you know how to properly use the ACARS application to set your correct cruise level. 
 
 Exceed 250kts under 10,000 ft for more than 2 minutes Only applicable when aircraft MTOW is less than 300,000lbs (136,077kgs). 
 
 -5 
 Aircraft that have an MTOW less than 300,000lbs (136,077kgs). You can view the MTOW of our fleet by visiting Company > Fleet in CrewOps and viewing the MTOW column. 
 
 Overspeed  
 Only deducted once regardless of number of instances of overspeeding 
 
 -2 
 Log indicates 'Overspeed'. 
 
 Time Compression 
 
 
   
 
 
 Log indicates 'Simulation rate set to'. 
   
 A 15% penalty will be assessed against the total number of points earned for that flight. EXAMPLE: 
 46 points earned – 7 point penalty (.15 × 46) = 39 points awarded. 
 
 
 Bonus Multiplier 
 
   
 The bonus multiplier helps equalize flights in all Fleet aircraft regardless of distance flown and/or cruising speed by using a proprietary algorithm and applying it to those with cruise speeds of 250kts or less and cruise speeds between 251kts and 400kts. 
 
 Pilots Home Airport 
 
 
 +5 
 
 
 You departed from or arrived at your Hub airport. 
 
 The MTOW for the aircraft you are flying can be found at Company > Fleet. This is the value we use to determine the group below you will receive points from. 
 Landing Rate 
 MTOW less than 12,500lbs 
 MTOW more than 12,500lbs 
 -800 fpm to -701 fpm 
 -8 
 -4 
 -700 fpm to -601 fpm 
 -6 
 -2 
 -600 fpm to -501 fpm 
 -4 
 +1 
 -500 fpm to -401 fpm 
 -2 
 +2 
 -400 fpm to -300 fpm 
 +1 
 +4 
 -300 fpm to -201 fpm 
 +2 
 +5 
 -200 fpm to -151 fpm 
 +3 
 +5 
 -150 fpm 
 +100 
 +100 
 -149 fpm to -101 fpm 
 +4 
 +3 
 -100 fpm to 0 fpm 
 +5 
 +2 
 
 If you happen to be lucky enough to land the illustrious -150fpm. You will be awarded with our super special "BUTTER!" badge and 100 points! Now, we must state for legal reasons that a -150fpm is not the holy grail landing you need to aim for in every single aircraft. Doing this can result in gear breakage, spoilers not activating, autobrakes sitting around, and well, the plane not working right. We warned you! 
 Here are some examples illustrating how these category points factor into each completed flight. 
 1 
 2 
 3 
 
 
 
 If you think your flight was graded incorrectly – or – you'd like to ask a question, submit a Help Ticket .

Manual PIREPS
TL;DR:   Manual PIREPS are not allowed. Data generated by your flight simulator about your flight is transferred, via ACARS , to our automated Flight Data System for processing. It's that data transfer that enables us to create the PIREP you see and what’s posted in your logbook . The control inputs you make in your flight simulator while flying are the only manual elements of the data recording and transmission process – everything else is data driven. 
 We recognize, however, there could be an occasion where something doesn’t look right at the end of your flight. In the example illustrated below, something was obviously amiss – it’s not possible to be taxiing to the gate, and, after a brief pause, becoming airborne again. 
 
 While exceedingly rare, these kinds of anomalies can occasionally occur. We certainly sympathize with you if something like this happens. However, no formal review process exists because we do not have any control over the operation of your computer, your flight simulator, the stability of your Internet connection and/or any other operational factors affecting how data is collected and transmitted to us. As a result, we must trust the data your flight simulator generates and transmits to us via ACARS to be an accurate representation of what occurred during your flight. After that transmission occurs, we do not have the ability to change or alter any flight data nor will we ever do so. 
 What to do? 
 Simply stated, you'll need to refly that flight.

Rank & Points
Rank 
 Walker Air Transport utilizes the smartCARS 3 (Windows/MacOS/Linux) or FlightTrackerXP (Mac) ACARS systems and the company’s proprietary, fully-automated Flight Data System (FDS) to log data produced and transmitted to us by your Simulator. 
 Once you’ve completed your flight and submitted the PIREP, our FDS goes to work reviewing it and making a decision on its acceptability. And it’s all done very quickly. Within seconds, you’ll have all of your flight’s data to review, including, though not limited to, these major items: 
 
 
 
 1 
 2 
 3 
 4 
 5 
 6 
 
 
 Aircraft Type Flown 
 Flight Time 
 Flight Distance 
 Landing Rate 
 Points Awarded 
 Flight Status (Approved; Rejected; Diverted) 
 
 
 
 We're pleased and excited to have this system in place because we think it: 
 
 adds more value to the total experience; and, 
 by analyzing their performance and applying what they learn from it, our Pilots are challenged to continually improve their flying skills and proficiency. 
 
 In order to be promoted to the next rank , you must meet both of the requirements noted below for minimum hours and minimum points . 
 Hours and points do not reset on promotion. They carry over as you progress towards your next rank. 
 
 
 
 Rank | Title 
 Insignia 
 Minimum Hours 
 Minimum Points 
 Pay Rate (Hourly) 
 
 
 Flight Student 
 
 
 
 0 
 0 
 $15.00 
 
 
 First Officer 
 
 
 
 25 
 400 
 $35.00 
 
 
 Senior First Officer 
 
 
 
 75 
 1,200 
 $45.00 
 
 
 Captain 
 
 
 
 100 
 1,600 
 $65.00 
 
 
 Flight Captain 
 
 
 
 300 
 4,800 
 $85.00 
 
 
 Senior Flight Captain 
 
 
 
 500 
 8,000 
 $105.00 
 
 
 Chief Pilot I 
 
 
 
 1,000 
 16,000 
 $115.00 
 
 
 Chief Pilot II 
 
 
 
 2,500 
 40,000 
 $135.00 
 
 
 Chief Pilot III 
 
 
 
 5,000 
 80,000 
 $165.00 
 
 
 Senior Chief Pilot I 
 
 
 
 7,500 
 120,000 
 $195.00 
 
 
 Senior Chief Pilot II 
 
 
 
 10,000 
 160,000 
 $225.00 
 
 
 Senior Chief Pilot III 
 
 
 
 15,000 
 240,000 
 $255.00 
 
 
 Walker Emeritus 
 
 
 
 50,000 
 300,000 
 $300.00 
 
 
 
 
 
 Points 
 Points are awarded for each completed flight receiving an ‘Approved’ designation. 
 The number of points you earn will depend on several factors – as you can see from the categories and points awards in the chart below. 
 
 
 
 Approved 
 Rejected 
 Diverted 
 
 
 
 The criteria for an Approved flight are: 
 
 You completed a flight from your planned departure airport to your planned arrival airport; and, 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -800 fpm was achieved .  
 
 All points, flight hours and pay are awarded. 
   
 The PIREP is posted to your Logbook as being Completed | Approved . 
 
 
 The criteria for a Rejected flight are: 
 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -801 fpm  was exceeded ; and/or, 
 The total points awarded for your flight equals -15 or more. 
 Your flight time was 00:00 hours (premature landing); and/or, 
 You used more fuel than you left the airport with (in-flight refueling); and/or, 
 You did not fly with a Walker Air Transport livery. 
 
 No points, flight hours or pay are awarded. 
   
 The PIREP is posted to the your Logbook as being Completed | Rejected . 
 
 
 The criteria for a Diverted flight are: 
 
 You completed a flight from your planned departure airport to an unplanned arrival airport; 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -800 fpm  was achieved . 
 
 All points, flight hours and pay are awarded. 
   
 If this occurs when flying a Tour leg, you will not be advanced to the next leg. The leg will have to be reflown. 
   
 The PIREP is posted to your Logbook as being Completed | Diverted . 
 
 
 
 
 
 Points are calculated based on log entries from the ACARS client. If your client fails to record all the entries we require you may lose out on points. Flight Operations is unable to modify your log file. 
 Microsoft Flight Simulator 2020 has a habit of not registering pilots in 'Cruise' phase due to how their altitude is determined. This will impact your log record, please click here to read our FAQ item on this in order to ensure you get proper points awarded. 
 
 
 
 Category 
 Points 
 How is it determined? 
 
 
 Per Hour of Flight 
 +1 
   
 
 
 Per 50 Nautical Miles of Flight 
 +1 
   
 
 
 Completed 20-Minute Pre-Flight 
 +3 
 Pre-flight time is calculated between the log entries 'Now boarding' and 'Pushing back'. 
 
 
 Engine Warm-Up 3-Minutes 
 +1 
 
 Points are awarded when all engines are properly warmed up prior to departure. Each engine must be started and allowed to run for a minimum of 3 minutes  before takeoff. All engines that were started must individually meet this requirement — if any engine was started less than 3 minutes before wheels-up, no points will be awarded. 
 
 
 
 Engine Cooldown 3-Minutes 
 +1 
 Points are awarded when all engines are properly cooled down after landing. Every engine that was running during the flight must be shut down after touchdown, and each individual engine must remain running for a minimum of 3 minutes  after landing before being switched off. If any engine is shut down too early or is not shut down after landing, no points will be awarded. 
 
 
 Flaps Position Set – Takeoff 
 +1 
 Takeoff flaps are determined by log entry 'Flaps set to' that occur before the log entry 'Taking off'. 
 
 
 Flaps Position Set – Landing 
 +1 
 
 Landing flaps are determined by log entry 'Flaps set to' that occur after the log entry 'Approaching'. The 'Approaching' log entry will not occur if you are not properly in cruise phase. Please read note above regarding MSFS 2020 and/or ensure you know how to properly use the ACARS application to set your correct cruise level. 
 
 
 
 Exceed 250kts under 10,000 ft for more than 2 minutes 
 Only applicable when aircraft MTOW is less than 300,000lbs (136,077kgs). 
 
 -5 
 Aircraft that have an MTOW less than 300,000lbs (136,077kgs). You can view the MTOW of our fleet by visiting Company > Fleet in CrewOps and viewing the MTOW column. 
 
 
 
 Overspeed  
 Only deducted once regardless of number of instances of overspeeding 
 
 -2 
 Log indicates 'Overspeed'. 
 
 
 
 Time Compression 
 
 
   
 
 
 Log indicates 'Simulation rate set to'. 
   
 A penalty is assessed based on the percentage of real-world time flown versus the reported flight time. For example, completing an 8-hour flight in 2 hours of real time results in a 75% deduction of total points earned for that flight. 
 
 
 
 
 Bonus Multiplier 
 
   
 The bonus multiplier helps equalize flights in all Fleet aircraft regardless of distance flown and/or cruising speed by using a proprietary algorithm and applying it to those with cruise speeds of 250kts or less and cruise speeds between 251kts and 400kts. 
 
 
 
 Airport Discovery 
 
 +1 
 First flight into an airport 
 
 
 
 Country Discovery 
 
 +1 
 First flight into a country 
 
 
 
 Airline Discovery (Patreon Subscribers Only) 
 
 +1 
 First flight for an airline 
 
 
 
 Type Rated 
 
 +1 
 First flight on an aircraft type 
 
 
 
 Manufacturer Discovery 
 
 +1 
 First flight with an aircraft manufacturer 
 
 
 
 The MTOW for the aircraft you are flying can be found at Company > Fleet. This is the value we use to determine the group below you will receive points from. 
 
 
 
 Landing Rate 
 Helicopters 
 MTOW less than 12,500lbs 
 MTOW more than 12,500lbs 
 
 
 -800 fpm to -701 fpm 
 -16 
 -8 
 -4 
 
 
 -700 fpm to -601 fpm 
 -12 
 -6 
 -2 
 
 
 -600 fpm to -501 fpm 
 -8 
 -4 
 +1 
 
 
 -500 fpm to -401 fpm 
 -4 
 -2 
 +2 
 
 
 -400 fpm to -300 fpm 
 -1 
 +1 
 +4 
 
 
 -300 fpm to -201 fpm 
 +1 
 +2 
 +5 
 
 
 -200 fpm to -151 fpm 
 +2 
 +3 
 +5 
 
 
 -150 fpm 
 +100 
 +100 
 +100 
 
 
 -149 fpm to -101 fpm 
 +4 
 +4 
 +3 
 
 
 -100 fpm to 0 fpm 
 +5 
 +5 
 +2 
 
 
 
 
 
 
 
 If you happen to be lucky enough to land the illustrious -150fpm. You will be awarded with our super special "BUTTER!" badge and 100 points! Now, we must state for legal reasons that a -150fpm is not the holy grail landing you need to aim for in every single aircraft. Doing this can result in gear breakage, spoilers not activating, autobrakes sitting around, and well, the plane not working right. We warned you! 
 
 
 
 Here are some examples illustrating how these category points factor into each completed flight. 
 
 
 
 1 
 2 
 3 
 
 
 
 
 
 
 
 
 If you think your flight was graded incorrectly – or – you'd like to ask a question, submit a Help Ticket . 
 
 Bonus Points 
 
 
 
 Module 
 Type 
 
 Details 
 
 
 
 Assignments 
 Points 
 
 When an assignment is completed, the pilot will receive bonus points equal to 1 point x total flight hours flown during the assignment . 
 If you complete an assignment with 42 total flight hours, the completion bonus would be 42 bonus points . 
 
 
 
 Events 
 Points 
 
 When you fly in a Walker Air event, using our callsign, and livery, You will receive a 2x bonus on your total flight points received for an approved PIREP. 
 
 
 
 Tours 
 Points 
 
 When a tour is completed and the award is granted; the Pilot will receive bonus points that equal 5 points x # of legs in the tour . 
   
 If you complete a tour with 80 legs, the completion bonus points will be  5 points x 80 = 400 points . 
   
 You do receive the completion bonus points when you've purchased a Tour Pass and completed that tour again. ( You can stack these bonus points for tours.)

simBrief
simBrief enables Pilots to automatically create an Operational Flight Plan (OFP) based on the details of their intended flight – and, with only a few clicks, easily integrate it into our System . 
 You must have an active simBrief account in order to use the integration. If you don't have an account, visit simBrief to create it. 
   
 What's the simBrief Operational Flight Plan? 
 The simBrief OFP, also known as the Operational Flight Plan , is essentially a dispatch packet. It simulates a real world experience with Pilots receiving information about their flight, weather, routing, fuel usage, weights, etc. – everything required to ensure they're operating within the performance standards of the aircraft they're flying. 
 simBrief does a good job adding to the realism of simulated flying by offering this service. That's why we encourage you to sign up for an account and, when possible, use it. 
 simBrief :  https://www.simbrief.com/home/index.php 
 If you need help understanding the OFP and how to use it, ask your fellow Pilots. 
 The information contained here is very useful for setting up your aircraft's Flight Management Computer to make your flight as realistic as possible. 
 
 Let's take a look at a number of items: 
 1. 
 
 Flight Tracking – When you start your ACARS application – smartCARS 3 or FlightTrackerXP – you'll see your aircraft on the map and it'll show your flight path as you are flying. 
   
 If you want your flights to reflect your ATC network status, you must add your Network ID(s) to your profile. If you do not, your flights and PIREPS will all be listed as "offline." Click here to read on how to set this up. 
 
 2. 
 
 Route Copy – Click the icon next to the route to copy it to your clipboard. NOTE:   This is useful for pasting the route into ACARS. 
 
 3. 
 
 Pre-File – These buttons take you to their respective online ATC sites with a pre-filled form to submit your flight plan. 
 
 4. 
 
 FlightAware and SkyVector – View active real flights leaving your departure airport – or – open the flight plan route in SkyVector . 
 
 5. 
 
 Dispatch Release – View the raw OFP print out. 
 
 6. 
 
 Edit – This opens simBrief in another tab. That allows you to edit this specific flight. NOTE:  If you do edit your flight, you must click Reload – as explained next. 
 
 7. 
 
 Reload – After completing your OFP edit, you must click the Reload button to refresh its data in the template. 
 
 8 . 
 
 Flight Status – A number of informational items regarding the real-time status of your current flight are displayed on the map. 
 When smartCARS 3 has not been started – meaning you did not click 'Start' – this reminder will be seen; 
 When you're in Preflight, the Network Status is displayed as a means of reminding you to set the flag for the ATC network you're using; 
 When in the various phases of flight, your altitude, ground speed, time remaining, network and phase will be displayed. If you're successfully in Cruise , the phase indicator will turn green (useful for mistakes with cruising altitude or low pressure problems.); and, 
 Once you've arrived and the PIREP is ready to be submitted, the status shows only Arrived (in green). 
 NOTE:   The data updates every 10 seconds. 
   
 
 
 9. 
 
 Weather and Runways 
 This area will allow you to review the METAR, TAF, and Runway information for your departure, arrival, and alternate airfields.  
   
 In case of airports with no METAR available, we provide you with a geolocated button directing you to Windy , an external site that will provide you with the local conditions of the airport. You can access this by hitting the Windy logo at the bottom. 
   
 
 
 Flight has not been started in your ACARS application 
   
 This section is relevant if you use the "Import Latest simBrief OFP" function. If you simply click the green button, you can proceed past this section. 
 If you see this message and you are using the "Import Latest simBrief OFP" then you have entered incorrect information. You must fix the following information in your simBrief OFP before you import it to the CrewCenter. Failing to do so will result in the message below showing for the duration of your flight. 
 
 Click the "Edit" button on the OFP page and ensure that the following fields match  your information! 
 
 
 
 The Airline and Flight Number box must match the flight prefix and number of the flight you bid. If you are flying WAT1554, you will enter "WAT" in Airline and "1554" in Flight Number. 
 If you do not match these 2 boxes, the 'Flight has not been started...' message will remain. 
 Settings – simBrief 
 In order to use our integration, a few things will need to be configured on the Crew Center website before you proceed. To access your settings: 
 1 
 Click your name at the top right of the Navigation Bar ; 
 2 
 Scroll down and select Settings ; 
 3 
 Click simBrief ; and, 
 4 
 Complete your user Username and Operational Flight Plan settings: 
 
 a. Username – You must enter your simBrief username if you wish to use the Import Latest simBrief OFP option found on your briefing. 
 
 
 b. Plan Format – Our default OFP plan is DAL. If you wish to use something else, choose it from the list provided. 
 
 
 c. Weights – Weights for simBrief default to pounds (lbs). If you'd rather use kilograms (kgs), be aware of the fact all weights shown on our website will be in kilograms instead of pounds. NOTE:   If you do change to kilograms, you must also change the Settings in ACARS to kilograms as well. 
 
   
 Settings – Operational Flight Plan (OFP) 
 To reflect the freedoms you have when flying for us, simBrief's OFP settings can be customized to your own preferences. 
 These are the settings usually appearing on the right side of simBrief's New Flight screen. 
 
 Pressing the cog button will show more options for your flight plan - such as extra fuel load, if you want stepclimbs or not, any custom route variables, and number of passengers or weight of cargo onboard. 
 
 To customize your OFP settings permanently, follow these steps. 
 1 .  Go to your Profile settings in the Crew Center website. 

 Click simBrief . 

 Scroll down to the Operational Flight Plan section. 
 
 2 .  Make your preferred selections. 
 You should be familiar with all of the options shown, so their explanations will not be detailed here. For more information, review the simBrief User Guide . 
 
 3 .  Once you've made your selections, scroll to the bottom of the page. Click the Save SimBrief button. 
 If you forget to click the Save SimBrief button, your preferences will not be saved. 
   
 How do I generate a simBrief Operational Flight Plan? 
 This is the Pilot Briefing for the flight you selected. It'll provide you with your flight information, weather and a route map. The top right section of the map provides the simBrief status – it's either Available or Not Available . 
 Available 
 Not Available 
 
 If simBrief has a default airframe for the aircraft you've chosen – or – you entered a saved airframe ( Custom Airframe ) in your simBrief settings, you're able to generate an OFP from our website. 
   
 To learn more about Custom Airframes , scroll down to its section below. 
   
 
 
 If simBrief does not have a default airframe for the aircraft you've chosen – or – you have not entered a saved airframe ( Custom Airframe ) in your simBrief settings, you'll not be able to generate an OFP from our website. 
   
 To learn more about Custom Airframes , scroll down to its section below. 
 
 
 
 
 
 COMMENT: 
   
 
 When you see these times in your OFP, it's important you know they're only estimates determined using wind data available at the time it was generated. Winds are seldom, if ever, static over time. That's why these times should not be considered as absolutes. 
 
 The bottom left section of the map will contain the METAR for your departure and arrival airports. If one, or both, are unavailable you'll see 'NO METAR DATA'. 
 To generate your OFP, click on the 'Green Clipboard'. You'll get a popup window asking you to log into simBrief . 
 Click on the at top right to see the options you can modify. Once you've finished, click on the icon to return. NOTE:   If you don't understand what the option means, place your mouse over it for more information. 
 
 You're logging directly into simBrief through an API. As a result, your credentials are not transmitted through our servers. 
   
 simBrief Import 
 If you entered your simBrief Username in settings, you'll see an Import Latest simBrief OFP option available. This allows you to create an OFP on the simBrief website and import it back into our system so it can be viewed with our OFP template. 
 There are, however, a few things you must to do to enable that to happen. You must: 
 generate the OFP on the simBrief website; 
 ensure Airline equals the prefix of your flight (ex. WAT); and, 
 ensure Flight Number  equals the number on your bid. 
 ensure  ATC Callsign  matches your Pilot ID 
 
   
 
 
 The Airline and Flight Number box must match the flight prefix and number of the flight you bid. If you are flying WAT1076, you will enter "WAT" in Airline and "1076" in Flight Number. 
 
   
   
   
   
   
 
 
 The ATC Callsign must match your Pilot ID in order for the same callsign to be carried over into your online flying pre-files. If you leave this blank, SimBrief will use your flight number above as ATC callsign which will not follow our online flying rules. 
   
 This does not apply to members of the Walker Patron program as they are allowed to fly any airline/callsign outside of Event flights. 
 
 If you do not match these boxes the import process will stop and you will be notified. 
 Once you complete your changes, return to the Pilot Briefing. Select Important Latest simBrief OFP. You'll then see our Template with your updated changes. 
 
 If you happen to put in the wrong information, you will be taken to an error page indicating where you made an error. 
 
   
 How do I access the Pilot Briefing? 
 In order to access your Pilot Briefing , use the same navigation described above and select Flights > My Bids . Once there, click the Clipboard icon in the yellow box for your flight. 
 
   
 Returning To Your simBrief Operational Flight Plan 
 If you leave the OFP page, you can return to it later. Go to My Bids . Click the Headset icon in the green box and it'll return you to the simBrief OFP. 
 
   
 Custom Airframes 
 To learn more about the Custom Airframe system, see the simbrief Guide (Dispatch Fleet Page) . 
 Custom Airframes allow the flight characteristics of your aircraft to be more in-line with your performance expectations. When you generate a simBrief Flight Plan using a Custom Airframe for a specific aircraft you've stored in the Crew Center , it will be used instead of the simBrief default when selected for a fligtht. 
 These instructions will assume you've created a Custom Airframe – or have an ID from one shared with you. 
 Before you begin this process, determine the Fleet assignment of the aircraft for which you wish to create a Custom Airframe – Cargo, Charter or Scheduled. 
 1 .  Log in to simBrief . Go to Dispatch > Saved Airframes . 

 For our example, we'll use the Daher Kodiak 100 . 
 
 2 .  Click the Edit button next to the Custom Airframe you want to use. 
 
 3 .  Copy the Internal ID from the Airframe Info , there is a handy "clipboard" button you can click. 
 
 4 .  Go to your Profile settings in the Crew Center website. 

 Click Aircraft Settings .      If you wish to read more about Aircraft Settings (and the additional options it provides), please click here . 
 
 5 .  Each Company aircraft is assigned to a specific Fleet. Because the Daher Kodiak is in the Charter Fleet (Charter Operations), click the Charter tab. This is why knowing the Fleet assignment of your aircraft is important. 
 
 6 .  Locate your aircraft in the listing.  Please note: that favorited aircraft at always located at the top.  In the Text Box under the column simBrief Airframe, paste the Internal ID you copied in Step 3. 
 
 7.  Scroll to the bottom of the page. Click the Save Aircraft Settings button. 
 
 If you forget to click the Save Aircraft Settings button, your Custom Airframe will not be saved.

Worldwide Persistence
What is Worldwide Persistence? 
 Worldwide Persistence (WWP) is a location tracking system used across Walker Air Transport. When WWP is enabled for a flight type, your next flight must depart from the airport where you last arrived. 
 Cargo and Scheduled flights always use Worldwide Persistence. Your location updates automatically when those flights are completed. 
 Charter, Assignments, Events, and Tours can optionally use Worldwide Persistence. You can enable or disable it for each module in your settings. 
 
 How it works 
 When Worldwide Persistence is enabled for a flight type: 
 
 Your next flight must depart from your last arrival airport. 
 Your location updates after any completed flight or Jumpseat. 
 Departure fields may be restricted or pre-filled based on your current location. 
 
 Charter flights 
 
 You must depart from your current location for all Charter flights. 
 The departure airport field is locked and displays your current airport. 
 The Find a Flight departure field is disabled. 
 Jumpseat access expands to all airports in the system. 
 
 Assignments 
 
 Departures are locked to your current location. 
 You cannot disable WWP until this assignment is cancelled or completed. 
 Available to Freedom to Fly subscribers only. 
 
 Events 
 
 Departures are locked to your current location when applicable. 
 For Fly-Out and Specific events, bidding may be restricted if you are not at a valid departure airport. 
 
 Tours 
 
 Each tour leg must begin from your current location. 
 A lockout is shown when your current airport does not match the required departure airport. 
 
 Configuration 
 Each module can be enabled or disabled independently in your settings. 
 
 Enable or Disable Worldwide Persistence – Within Pilot Settings 
 You can manage Worldwide Persistence in your pilot settings: 
 Crew Ops (click top right on your name) > Settings > Worldwide Persistence 
 Use the toggle to enable or disable Worldwide Persistence, then click Save Settings to apply your changes. 
 If you do not click Save Settings, your changes will not be applied. 
 
 What happens when enabled 
 When Worldwide Persistence is enabled for a module: 
 
 Your location updates after completing a flight or using Jumpseat. 
 Your next flight in that module must depart from your current location. 
 Departure fields may be locked or restricted based on your location. 
 
 When disabled: 
 
 Flights in that module can depart from any valid airport. 
 
 
 Module control 
 Worldwide Persistence can be enabled or disabled for each module individually: 
 
 Charter 
 Assignments 
 Events 
 Tours 
 
 Each module follows its own setting. 
 
 Important 
 If you have an active flight, assignment, event, or tour that is using Worldwide Persistence, you may not be able to disable it. 
 In this case: 
 
 The toggle will be disabled 
 A message will explain why the setting cannot be changed 
 You must complete or remove the active item before changing the setting 
 
 
 
 Enabling Worldwide Persistence 
 Worldwide Persistence can only be enabled when you are not actively flying a bid. 
 When you enable Worldwide Persistence or its modules: 
 
 You must not be in an active flight 
 Existing bids may be cleared to enforce a single active flight 
 You will be limited to one active WWP flight at a time across enabled modules 
 
 
 Disabling Worldwide Persistence 
 When you disable Worldwide Persistence or one of its modules: 
 
 Any active bids that are not currently in flight will have Worldwide Persistence removed 
 Flights already in progress will continue under their current rules until completed 
 
 
 
 Bid Lockout 
 When Worldwide Persistence (WWP) is enabled, you can only have one active WWP flight at a time across all enabled modules. 
 If you already have an active WWP flight, you will be unable to start another flight in any module that also has WWP enabled. 
 To continue, you must either: 
 
 Complete your current flight 
 Cancel your current flight or bid 
 
 This restriction applies based on your enabled modules. For example, if WWP is enabled for both Charter and Assignments, an active Charter flight will prevent you from starting an Assignment, and vice versa.

FAQ
Find answers here to questions frequently asked of us by those in our Pilot community.

Introduction
If you’re just checking us out – or if you’re already a member of our team – thanks very much for your interest in Walker Air Transport . While we’ve made every effort to keep things simple and straightforward here, we recognize the fact questions will always arise, no matter what we’ve included here. And that’s why we’ve created this Frequently Asked Questions (FAQ). 
 We genuinely consider this to be a living, breathing document and will continually update it in the days ahead as more questions surface whose answers may help make life in our organization easier and more enjoyable. 
 Let us know what you think of our efforts by submitting a Help Ticket . 
 General Contact 
 Company Website 
 Discord Invitation 
 help@walkerair.us 
 https://walkerair.us 
 You can find it in your Welcome Email – or – click Discord in the menu under your name in the Navigation Bar on the Crew Operations website.  
 Help | Assistance | Requests 
 Action Steps 
 For Company Pilots 
 
 Company-Related Issues 
 All Others 
 Submit a Help Ticket ( Help > Submit A Ticket ) or post to the #support channel in Discord . 
 Submit a Help Ticket ( Help > Submit A Ticket ) or  post to the #general channel in Discord . 
 
 For all others 
 Submit a Help Ticket  or email help@walkerair.us . 
 While every effort has been made to address the questions frequently asked of us, we readily acknowledge there may likely be many others that have not. If you have a question we’ve not covered here – or if one’s been covered in a way leaving you with more questions than answers – please contact us. Allow us an opportunity to improve this document and your experience.

General Questions
What’s a Virtual Airline? 
 As the name implies, a Virtual Airline (VA) is not a real airline. It simulates the various operations of a real one, though with only a single element – the Pilot. In a typical VA, the Pilot selects the flights they wish to fly, they fly them on their flight simulator and the data that flight generates is transmitted to a system documenting it. For many, being a Pilot for a VA gives them purpose and creates added realism for their online flying activities. 
 What’s Walker Air Transport ? 
 Walker Air Transport is a virtual air transportation and logistics company headquartered in Jacksonville, Florida, at the Jacksonville Executive Airport (KCRG). Founded in 1999, the company began as a small charter outfit operating a single-engine Cessna 172 Skyhawk, and later, a twin-turboprop Beechcraft King Air 350. As years passed, the demand for the company’s general air travel and private charter flight services increased, to the point where, in late 2019, Walker Air’s Executive Management Team made a decision to expand operations into scheduled passenger and cargo services. To fuel that expansion plan, staff were hired, systems developed, schedules created – and a fleet of over 75 passenger and cargo aircraft of varying types initially acquired – making us the first small charter company to successfully transition into the global aviation market. Walker Air Transport offers flexible options spanning the globe for a wide variety of passenger travel needs and timely solutions for those with cargo-hauling challenges. 
 Which flight simulators are supported by Walker Air Transport ? 
 We support the three (3) major Flight Simulator platforms: 
 
 
 
 Laminar Research X-Plane 
 
 
 
 Lockheed Martin Prepar3D ® 
 
 
 
 Microsoft ® Flight Simulator 2020 (Steam and non-Steam version) 
   
 What computer operating systems are supported? 
 We support Microsoft ® Windows-based (PC) versions of the Flight Simulator platforms mentioned above. 
 We also support the Apple-based (MacOS) version of X-Plane.   
 Can I use an earlier version of any of the flight simulators you support?   
 Our proprietary Flight Data System is optimized to work best with X-Plane, Lockheed Martin Prepar3D ® v4 and Microsoft ® Flight Simulator 2020. 
 We do not actively support any earlier versions of these platforms. 
 Before I can fly for Walker Air Transport , what hardware and software will I need to have? 
 You must have at least the following in order to fly for us: 
 a Microsoft ® Windows (PC) – or – Apple (MacOS)-based computer ( X-Plane only ); 
 a high-speed Internet connection; 
 supported Flight Simulator software (as mentioned above); and, 
 ACARS – smartCARS 3 (PC, Linux, or MacOS) or FlightTrackerXP (MacOS) for X-Plane only . 
 You must then complete an Application Form. LINK:   https://crew.walkerair.us/registration 
 You’re not required to purchase any aircraft, addons or liveries. You may fly with us in a number of the default aircraft provided by the Developers of the flight simulator platforms we support. 
 Every aircraft in our Fleet has a custom-designed, easily-downloadable livery available at no cost. 
 You’re required to use that livery every time you fly using our ACARS-based Flight Data System . 
 Where do I find aircraft to download? 
 Flight simulation programs provide what are known as ‘default aircraft’ – aircraft the Developer has included with their Flight Simulator software. While not all of these default aircraft are in our Fleet, a number of them are. We’ve purposely designed our system to accept these default aircraft – and a number of our Pilots regularly fly and enjoy them. Other freeware and payware aircraft can be flown here as well, and they may be found by conducting an Internet search. 
 For additional assistance, post your request to the #general channel in our Discord . 
 How much flying experience do I need to have in order to join Walker Air Transport ? 
 You do not need any flight experience to fly with us. Pilots of all levels are welcome. 
 You may, however, encounter conditions and/or situations when flying that may require you to skillfully operate your aircraft on your chosen route through varying weather conditions and other air traffic. We have what we think is a perfect, non-threatening environment for you to learn and develop those skills.   
 Do you offer a Flight Training Program? 
 No. Formal flight training is well beyond the scope of what we do here, though a number of our Pilots have Private Pilot Licenses | advanced ratings and complete flights for training purposes – especially when flown online with IVAO , PilotEdge, and/or VATSIM . We do think of ourselves, though, as offering a dynamic learning environment that can be as challenging and immersive as you want it to be. Our Staff and Pilots come from all walks of life and possess vast skills and talents they readily share in the Company Discord . 
 Do you have any age limits? 
 To join Walker Air Transport – and in order for us to be in compliance with applicable national and international law – we have stipulated that all of our Pilots must be at least 16 ​- years of age​ . 
 By applying to join the company, you affirm you meet or exceed this minimum age requirement. 
 Do I have to pay for flying for Walker Air Transport ? 
 No. There are no fees required to fly with us. Other than the cost of your computer equipment and related operation and flight simulator software, it costs absolutely nothing to fly with us. 
 Do I get paid for flying for Walker Air Transport ? 
 We pay our Pilots in virtual currency that may only be used to purchase a ‘Jumpseat’ ticket within our organization, change their Home base and/or re-fly a Tour – it has no real-world value . 
 What if I need help or have a question? 
 We enthusiastically welcome new Pilots – and we’re here to help you have fun and enjoy your time in the virtual skies. So, if you have questions, please ask them. After all, we were all new at one time and probably had the same question(s). 
 Before doing so, though, take a few moments to search our Documentation Management System ( DMS ). It's quite possible you'll find your answer(s) there. 
 If you're not able to find the answer you're seeking, then post the question(s) you have in the #general channel in our Discord . 
 If it's related to a specific Simulator, post your question to its sub-channel. 
 If it's related to the website, post your question to #support . 
 Otherwise, submit a Help Ticket . 
 Are there any restrictions placed on aircraft according to Pilot ranks? 
 No. Walker Air Transport doesn’t set restrictions on aircraft types by Pilot rank. You may fly any aircraft in our Fleet any time you wish to do so. Depending on your skill level, though – and to ease your transition into our system – you may find it more enjoyable (and potentially less frustrating) for your first several flights to be flown in General Aviation (GA) aircraft so you can gain some familiarity with how your actions on the ground and in the air affect PIREPS and the calculation of points before transitioning to larger and more complex aircraft. After all, we want the flying here to be fun – and for your enjoyment. 
 A PIREP is, quite simply, a Pilot Report. It contains digital data about the flight you flew and completed. After processing that data in our automated, proprietary system, it’s immediately filed, at which time it’s also added to your Pilot Logbook and is available for review. 
   
 Which online, multiplayer networks are supported by Walker Air Transport ? 
 You can fly online with us using the IVAO , PilotEdge, and VATSIM networks. 
 What if I don't want to or can’t fly on a multiplayer network? 
 It’s not a problem at all and there’s never any pressure for you to do so. You may fly offline with us as much or as little as you desire. And in fact, most of our Pilots do not fly online at all. 
 Can I fly for Walker Air Transport and another virtual airline at the same time? 
 Yes. Our Pilots are not prohibited from flying for other VAs. As a matter of practice, though – and in accordance with a provision of our Code of Conduct – you may not publicly advertise another VA while flying for us. 
 What awards can Walker Air Transport Pilots earn? 
 We have an achievement-based Award System where our Pilots earn badges for successfully completing flight-related goals and objectives. 
 Go here to view the complete list of our Awards. 
 How’s flight data tracked? 
 To log your flight data, we utilize ACARS Flight Tracking software: 
 TFDi Design’s smartCARS 3 ; and, 
 FlightTrackerXP – an ACARS-compatible, MacOS Flight Tracker for for X-Plane only . 
 How often does a Walker Air Transport Pilot fly? 
 Our Pilots fly as often as they desire – and they do not have formal flight schedules. 
 We do , however, have some guidelines that must be followed. A New Hire/Flight Student must complete their first flight within fourteen (14) days after receiving their Acceptance Email . Thereafter, every Walker Air Transport Pilot maintains a status based on the frequency of their flight activity. 
 Status 
 Description 
 Active 
 
 At least one (1) completed flight/PIREP in the past thirty (30) days. 
 A New Pilot must complete their first flight within fourteen (14) days after receiving Acceptance Email . 
 
 On Leave 
 
 No completed flight/PIREP in the past thirty (30) days. 
 A Pilot will be placed On Leave if they do not complete at least one (1) flight every thirty (30) days. 
 
 Retired 
 
 No completed flight/PIREP in the past ninety (90) days. 
 A Pilot will be Retired if they do not complete at least one (1) flight every ninety (90) days. 
 
 A PIREP is, quite simply, a Pilot Report. It contains digital data about the flight you flew and completed. After processing that data in our automated, proprietary system, it’s immediately filed, at which time it’s also added to your Pilot Logbook and is available for review. 
   
 It looks I won’t be able to fly at any time in the next month or so. What should I do? 
 Life happens – and situations and circumstances change. We understand that… Based on your level of activity (as noted above), you’ll be classified as either On Leave or Retired . You’ll receive an email from us notifying you of your change in status along with what steps are necessary in order for you to return to Active status. 
 If you have questions about your status, submit a Help Ticket . 
 Is there a minimum number of flights or hours I have to fly in order to retain ‘Active’ status? 
 No. There are no minimum flight time requirements – as long as there’s a takeoff at a departure airport and a landing at an arrival airport, the length of time your aircraft is airborne doesn’t matter. 
 The key to maintaining and retaining an ‘Active’ status is to complete at least one (1) flight every thirty (30) days. 
 As a matter of practicality, though, we don’t see the value in doing that. Flights of that type lose money. Therefore, if flights of this type become regular occurrences for you, we’ll need to have a conversation about it. 
 Is there a maximum number of flights or hours I’m allowed to fly in a day | week | month | year? 
 No. You may fly as much and as often as you desire. From a real-world | healthy balance | quality of life perspective, though, you may wish to use current FAA regulations as a guide in planning and using your time. Based on what they say: 
 Pilots are allowed a maximum of 60 hours of flight duty per week (defined as 168 consecutive hours). 
 In any consecutive 28-day period, a Pilot cannot exceed 290 hours, of which no more than 100 hours can be flight time. 
 During 365 consecutive days, Pilots cannot exceed 1,000 flight-time hours. 
 What do I do if I want to leave Walker Air Transport ? 
 You may terminate your position with us at any time. 
 If you ever wish to return, though, you’ll be treated as a new applicant – you’ll need to complete an Application Form and go through the approval process. If approved, you’ll start with us as a Student Pilot with zero hours and zero points. Any hours and points accumulated under your previous Pilot ID will be lost. 
 Which airplanes can I use to fly with Walker Air Transport ? 
 On our website’s Fleet page ( https://walkerair.us/fleet.php ), you’ll see the wide variety of aircraft we fly in our Cargo, Charter and Scheduled Fleets – each with a custom and proprietary Walker Air livery. 
 From day one, you may fly any aircraft you desire – we do not restrict aircraft type to rank . 
 Additionally, with each aircraft in the Fleet page, you’ll see the flight simulator in which it may be flown and its Developer. A few quick clicks will let you know which aircraft currently in your personal ‘hanger’ can be flown here. Depending on the type of flight you operate, though, you must fly an aircraft in that specific fleet. That means: 
 For a Cargo flight, an aircraft in the Cargo Fleet must be flown; 
 For a Charter flight, an aircraft in the Charter Fleet must be flown; and, 
 For a Scheduled flight, an aircraft in the Scheduled Fleet must be flown. 
 No substitutes are allowed . 
 Do I need to install addon panels | sounds | mods in addition to aircraft? 
 No – all you need to install to fly for us is an appropriate aircraft. Anything else you choose to do with it is up to you. We do , however, recommend using a panel and sound package designed for the aircraft you’re flying in order to achieve the greatest realism.   
 Where are Walker Air Transport’s Hubs? 
 Unlike other VAs, we do not have Hubs. 
 Instead, putting our ' Freedom to Fly ' beliefs into practice, we allow our Pilots to choose their own Home Base ( Home ) from any of over 44,000 airports in our database. 
 Is it possible to change from one Home to another? 
 On your Application Form , you were asked to specify a Home Base ( Home ). It’s from this assigned location you must make your first Cargo or Scheduled flight. Thereafter, it doesn’t factor into your flying – unless that’s what you want to do. 
 If you wish to change your Home , you can do so on your own anytime you wish to do so – and as many times as you desire. You can do this yourself in your Pilot Profile . 
 Click here to learn more about it. 
 How do I complete and submit a Help or Request Form? 
 Instructions on how to complete a Help Ticket can be found here . 
 Where can I fly with Walker Air Transport ? 
 With our new dynamic routing system powered by real-world data from FlightRadar24 (FR24) , Cargo and Scheduled Operations now reflect 754 active airline route tables  in the real world. These schedules are updated quarterly, offering pilots a constantly evolving and authentic flight experience across thousands of destinations worldwide. 
 Looking for more flexibility? Charter Operations remain fully open — if the airport exists in your simulator’s database, it’s available to you. Whether you're flying into major hubs or remote airstrips, the sky truly is the limit. 
   
 Note About Our Routing Data: To provide a well-rounded and realistic experience for our pilots, we've categorized certain airlines into two groups: those that operate Cargo only , and those that operate both Cargo and Scheduled services . These classifications determine how routes appear within our CrewOps platform. 
 While you may occasionally come across a route that seems unusual, it likely reflects how we’ve interpreted an airline’s real-world operations based on FR24 data. Every routing decision is made with the goal of offering the most engaging and accessible experience for our pilot community. 
 All other airlines not listed below are labeled as  Scheduled. 
 The airline list we focus on is based on the airlines we have in our platform available to Patreon subscribers. You can view the list of airlines by visiting Flights > Airlines in CrewOps. 
 Cargo Operators 
 Cargo & Scheduled Operators 
 21 Air 
 Cardig Air 
 mas 
 Air France 
 ABX Air 
 Cargojet Airways 
 My Indo Airlines 
 All Nippon Airways 
 AeroLogic 
 Cargolux 
 Nippon Cargo Airlines 
 British Airways 
 Aeronaves TSM 
 Cavok Air 
 Northern Air Cargo 
 Cathay Pacific 
 Aerosucre 
 Challenge Airlines BE 
 Poste Air Cargo 
 China Airlines 
 AeroUnion 
 China Postal Airlines 
 Raya Airways 
 Emirates 
 Air Cargo Carriers 
 China Southern Cargo 
 SF Airlines 
 Korean Air 
 Air China Cargo 
 CMA CGM Air Cargo 
 Silk Way Airlines 
 Lufthansa 
 Air Incheon 
 DHL Air 
 Silk Way West Airlines 
 Qatar Airways 
 AirBridgeCargo Airlines 
 Egyptair Cargo 
 Sky Lease Cargo 
 Singapore Airlines 
 Allied Air 
 Estafeta Carga Aerea 
 SkyLink Express 
 Swiftair 
 Aloha Air Cargo 
 European Air Transport 
 Team Global Express 
   
 Ameriflight 
 Express Air Cargo 
 Tianjin Air Cargo 
   
 Amerijet International 
 FedEx 
 ULS Airlines Cargo 
   
 Asia Cargo Airlines 
 Flightline 
 UPS 
   
 Asia Pacific Airlines 
 Fly Pro 
 USA Jet Airlines 
   
 ASL Airlines 
 Hong Kong Air Cargo 
 West Atlantic 
   
 Atran 
 K-Mile Air 
 Western Global Airlines 
   
 Avianca Cargo 
 LATAM Cargo 
 World Cargo Airlines 
   
 Aviastar-TU 
 Lufthansa Cargo 
 YTO Cargo Airlines 
   
 Blue Dart Aviation 
 Lynden Air Cargo 
   
   
 Braspress Air Cargo 
 Maersk Air Cargo 
   
   
   
 I have hours in another Virtual Airline for which I no longer fly. Can they be transferred and credited here? 
 No. All Pilots begin their careers at Walker Air Transport with 00:00 hours and zero points. 
 What Rank can I achieve? 
 Achieving Rank is based on a very simple model… You’re promoted based on the number of hours you fly and the points you earn by completing a flight. To work your way through the ‘ranks’, all you need to do is build your flight hours and your points by completing flights and meeting both of the requirements noted below for minimum hours and minimum points. 
 Rank 
 Rank details are illustrated in the following table.  
 Rank | Title 
 Insignia 
 Minimum Hours 
 Minimum Points 
 Pay Rate (Hourly) 
 Flight Student 
 
 
 
 0 
 0 
 $15.00 
 First Officer 
 
 
 
 25 
 300 
 $35.00 
 Senior First Officer 
 
 
 
 75 
 900 
 $45.00 
 Captain 
 
 
 
 100 
 1,200 
 $65.00 
 Flight Captain 
 
 
 
 300 
 3,600 
 $85.00 
 Senior Flight Captain 
 
 
 
 500 
 6,000 
 $105.00 
 Chief Pilot I 
 
 
 
 1,000 
 12,000 
 $115.00 
 Chief Pilot II 
 
 
 
 2,500 
 30,000 
 $135.00 
 Chief Pilot III 
 
 
 
 5,000 
 60,000 
 $165.00 
 Senior Chief Pilot I 
 
 
 
 7,500 
 90,000 
 $192.00 
 Senior Chief Pilot II 
 
 
 
 10,000 
 120,000 
 $225.00 
 Senior Chief Pilot III 
 
 
 
 15,000 
 180,000 
 $255.00 
 Walker Emeritus 
 
 
 
 50,000 
 300,000 
 $300.00 
 Points 
 Points are awarded for each completed flight receiving an ‘Accepted’ designation. 
 The number of points you earn will depend on several factors – as you can see from the categories and points awards in the chart below. 
 Category 
 Points 
 How is it determined? 
 Completed Flight 
 +5 
   
 Per Hour of Flight 
 +1 
   
 Per 50 Nautical Miles of Flight 
 +1 
   
 Completed 20-Minute Pre-Flight 
 +3 
 Pre-flight time is calculated between the log entries 'Now boarding' and 'Pushing back'. 
 Flaps Position Set – Takeoff 
 +1 
 Takeoff flaps are determined by log entry 'Flaps set to' that occur before the log entry 'Taking off'. 
 Flaps Position Set – Landing 
 +1 
 
 Landing flaps are determined by log entry 'Flaps set to' that occur after the log entry 'Approaching'. The 'Approaching' log entry will not occur if you are not properly in cruise phase. Please read note above regarding MSFS 2020 and/or ensure you know how to properly use the ACARS application to set your correct cruise level. 
 
 Exceed 250kts under 10,000 ft for more than 2 minutes Only applicable when aircraft MTOW is less than 300,000lbs (136,077kgs). 
 
 -5 
 Aircraft that have an MTOW less than 300,000lbs (136,077kgs). You can view the MTOW of our fleet by visiting Company > Fleet in CrewOps and viewing the MTOW column. 
 
 Overspeed  
 Only deducted once regardless of number of instances of overspeeding 
 
 -2 
 Log indicates 'Overspeed'. 
 
 Time Compression 
 
 
   
 
 
 Log indicates 'Simulation rate set to'. 
   
 A 15% penalty will be assessed against the total number of points earned for that flight. EXAMPLE: 
 46 points earned – 7 point penalty (.15 × 46) = 39 points awarded. 
 
 
 Bonus Multiplier 
 
   
 The bonus multiplier helps equalize flights in all Fleet aircraft regardless of distance flown and/or cruising speed by using a proprietary algorithm and applying it to those with cruise speeds of 250kts or less and cruise speeds between 251kts and 400kts. 
 
 Pilots Home Airport 
 
 
 +5 
 
 
 You departed from or arrived at your Hub airport. 
 
 Landing Rates (Aircraft MTOW < 12,500lb) 
   
 
 -800 fpm to -701 fpm 
 
 
 -8 
 
 
 -700 fpm to -601 fpm 
 
 
 -6 
 
 
 -600 fpm to -501 fpm 
 
 
 -4 
 
 
 -500 fpm to -401 fpm 
 
 
 -2 
 
 
 -400 fpm to -300 fpm 
 
 
 +1 
 
 
 -300 fpm to -201 fpm 
 
 
 +2 
 
 
 -200 fpm to -101 fpm 
 
 
 +4 
 
 
 -100 fpm to 0 fpm 
 
 
 +5 
 
 
 -150 fpm 
 
 
 +100 
 
 Landing Rates (Aircraft MTOW > 12,500lb) 
   
 
 -800 fpm to -701 fpm 
 
 
 -4  
 
 
 -700 fpm to -601 fpm 
 
 
 -2 
 
 
 -600 fpm to -501 fpm 
 
 
 +1 
 
 
 -500 fpm to -401 fpm 
 
 
 +2 
 
 
 -400 fpm to -301 fpm 
 
 
 +4 
 
 
 -300 fpm to -101 fpm 
 
 
 +5 
 
 
 -100 fpm to 0 fpm 
 
 
 +2 
 
 
 -150 fpm 
 
 
 +100 
 
 Here are some examples illustrating how these category points factor into each flight. 
 1 
 2 
 3

Application & Registration
I’ve just completed your Application Form . How long will it take for it to be approved? 
 All Application Forms are acknowledged and confirmed as soon as staff is available. Historically, decisions for applications are sent out within 24 hours of receipt, though circumstances may cause this to be longer. 
 What happens when my application is confirmed? 
 Once your application has been approved, you’ll receive a welcome email from the Walker Business Office. Within that email, you will receive your Walker Pilot ID, as well as key links to get you started as a pilot for Walker Air. 
  

Getting Started
I’m signed up and want to take my first flight. Now what? 
 The steps you need to take to prepare yourself for your first flight are detailed in our New Pilot Orientation document. It may be found here . 
 Review it carefully. Afterwards, if you have any questions, complete and submit a Help Ticket . 
 Can I start flying immediately?   
 Yes; however, we very strongly recommend reading our New Pilot Orientation document before doing so. It may be found here . 
 Once you've finished that, you’re all set. Bid your flight, fly it – and have fun! 
 I'm flying in an Event... Can I start a flight as soon as the Bid Window opens 3 hours before the event  --  or   --  do I have to wait until the scheduled Start/Pushback time? 
 Yes, you may begin your flight as soon as the Bid Window opens. 
 How do I find flights to fly? 
 The process of finding a flight is covered in great detail in our New Pilot Orientation document. It may be found here . 
 Where can I get weather reports for my flights? 
 There are a number of sources you may use to obtain weather reports for your flight. Flight simulators typically allow weather to be generated realistically using internal weather generation methods. In addition to a number of free, online resources, there are also a number of payware addons that can be used to receive up-to-the-minute weather information. 
 Do I have to fly using real weather? 
 While using actual weather conditions can enhance your overall flight experience, you do not have to use it. Configure it any way you like. 
 What if I can't find a suitable Cargo or Scheduled flight to fly? 
 You always have the option to create, bid and fly a Charter flight. You may also purchase a Jumpseat and explore flight options at another airport. 
 Learn more about Jumpseats here . 
 Can I start my flight early? 
 Yes. Actually, you may start your flight at any convenient time so there won’t be clashes or conflicts with what you have going on in your real-world life. This is, after all, a virtual environment, not a real one – and, more than anything else, it’s about having fun. 
 Flight times shown in Crew Ops are displayed in UTC. This is simulator time, not real-world time. If a flight is scheduled to depart at 1600 UTC, we encourage you to fly it at that time to enhance the overall experience; however, that’s not mandated. 
 I completed a bid on a flight, but it looks like I’m not going to be able to fly it. Now what do I do? 
 You don’t have to do anything. It will remain in your Completed Bids page for 48 hours. If you don’t complete the flight before that time period expires, it will be automatically deleted – or you may go to My Bids and manually delete it. 
 Tour bids do not expire . 
   
 Will my bid expire if I don't complete the flight? 
 It will be saved in your Completed Bids page for 48 hours. After that, it’ll be automatically deleted. If you wish to bid the same flight at a later date, you’ll need to re-enter it. 
 Tour bids do not expire . 
   
 How long before a scheduled flight’s departure time can I bid on it? 
 You can create and submit a bid on any Cargo and/or Scheduled flight at any time. Once the bid has been submitted, you can fly it immediately , irrespective of the published departure time. 
 Do I have to use real airport charts and maps when flying for Walker Air Transport ? 
 No – although a number of our Pilots choose to enhance their experience with us by doing so and find it useful and rewarding. It’s completely up to you. Their use, however, can certainly add an element of realism to your flying experience. 
 When flying online with IVAO , PilotEdge and VATSIM , though, you’ll probably need them when you arrive or depart under the ATC guidance they provide. 
 By the way – many of these items can be downloaded from the Internet at no cost. 
 How can I obtain airport charts? 
 Airport Charts suitable for simulation purposes are typically available within your flight simulator. There are also many other options – free and subscription-based – that can be explored using the Internet. 
 When I use Google to find something on the Internet, I can never seem to find what I'm looking for. Can you help me? 
 It's well beyond the scope of what we do here to provide lessons on how to conduct a search using Google – or any other Internet Search Engine. We can, however, s uggest a tutorial many others here and elsewhere have found helpful. You may find it here . 
   
 Does Walker Air Transport use ACARS (flight tracking software) Programs? 
 Yes. We currently utilize TFDi Design’s smartCARS 3  program and FlightTrackerXP, an ACARS-compatible flight tracker for MacOS ( X-Plane only ). They seamlessly interface with our custom-designed and automated Flight Data System by pulling flight data directly into our database, enabling us to create PIREPs and populate the Crew Ops website with data. That allows you to concentrate on flying, not manually completing and filing reports. 
 What’s a PIREP? 
 A PIREP is, quite simply, a Pilot Report . It contains digital data about the flight you flew and completed. After processing that data in our automated, proprietary system, it’s immediately filed, at which time it’s also added to your Pilot Logbook and is available for review. Manual PIREPS are not allowed . 
 When will my PIREP be posted to my Flight Log? 
 Instantly. We use a custom-designed, automated PIREP system that, with the simple click of a couple of buttons, files it before you ever leave your aircraft at the end of a flight. Manual PIREPS are not allowed . 
 How do I file a PIREP? 
 You don’t ever need nor will you ever be able to manually file a PIREP – our automated, proprietary system does that for you. 
 Click a couple of buttons once your aircraft has come to a stop and it's done. Manual PIREPS are not allowed . 
 Do you accept manual PIREPS? 
 No. Manually-completed PIREPS are not allowed. 
 When will my PIREP be approved? 
 Technically, all PIREPS are automatically processed and approved once they’re submitted. Manually-completed PIREPS are not allowed . 
 Depending on a number of factors, though, a PIREP will be classified in one (1) of the following ways: 
 Approved 
 Rejected 
 Diverted 
 The criteria used to make that decision is as follows. 
 Approved 
 Rejected 
 Diverted 
 
 The criteria for an Approved flight are: 
 You completed a flight from your planned departure airport to your planned arrival airport;  and, 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -800fpm  was achieved .  
 All points, flight hours and pay are awarded. 
   
 The PIREP is posted to your Logbook as being Completed | Approved . 
 
 
 The criteria for a Rejected flight are: 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -800fpm was exceeded ; and/or, 
 Your flight time was 00.00 hours (premature landing); and/or, 
 You used more fuel than you left the airport with (in-flight refueling); and/or, 
 You did not fly with a Walker Air Transport livery. 
 No points, flight hours or pay are awarded. 
   
 The PIREP is posted to the your Logbook as being Completed | Rejected . 
 
 
 The criteria for a Diverted flight are: 
 You completed a flight from your planned departure airport to an unplanned arrival airport;  and, 
 The Company’s Landing Rate Standard – a landing rate equal to or softer than -800fpm was achieved . 
 All points, flight hours and pay are awarded. 
   
 If this occurs when flying a Tour leg, you will not be advanced to the next leg. The leg will have to be reflown. 
   
 The PIREP is posted to your Logbook as being Completed | Diverted . 
   
 
   
 What if I disagree with what the PIREP says about my flight? Is there a Formal Review process? 
 Data generated by your flight simulator about your flight is transferred, via ACARS , to our automated Flight Data System for processing. It's that data transfer that enables us to create the PIREP you see and what’s posted in your Logbook . The control inputs you make in your flight simulator while flying are the only manual elements of the data recording and transmission process – everything else is data driven. 
 Once you arrive at your final destination, land and taxi to a stop. Before doing anything else, take a moment to review your ACARS log to ensure its entries look normal. 
 Here's an example of a typical ACARS Flight Log whose entries appear to be Normal. Each entry represents a data point the Sim transmitted to our Flight Data System , and its that data we used to generate the PIREP. 
 
 Entries Look Normal 
 
 Submit the PIREP. 
 
 Entries Don't Look Normal 
 
 Click Cancel . Doing so will not affect your Logbook in any way – it’ll be like the flight never occurred. 
 
 Manual PIREPS are not allowed . We recognize, however, there could be an occasion where something doesn’t look right at the end of your flight. In the example illustrated below, something was obviously amiss – it’s not possible to be taxiing to the gate, and, after a brief pause, becoming airborne again… 
 
 While exceedingly rare, these kinds of anomalies can occasionally occur. We certainly sympathize with you if something like this happens. However, no Formal Review process exists because we do not have any control over the operation of your computer, your flight simulator, the stability of your Internet connection and/or any other operational factors affecting how data is collected and transmitted to us. As a result, we must trust the data your flight simulator generates and transmits to us via ACARS to be an accurate representation of what occurred during your flight. After that transmission occurs, we do not have the ability to change or alter any flight data nor will we ever do so. 
 Something doesn’t look right to me on the PIREP for the flight I just completed. What do I do? 
 We certainly sympathize with you if something like this occurs. However, we do not have any control over the operation of your computer, your flight simulator, the stability of your Internet connection and/or any other operational factors affecting how data is collected and transmitted to us. As a result, we must trust the data your flight simulator generates and transmits to our Flight Data System via ACARS to be an accurate representation of what occurred during your flight. After that transmission occurs, though, we do not have the ability to change or alter any flight data nor will we ever do so. 
 What to do? 
 Simply stated, you’ll need to re-fly that flight.

Flight Operations
What if my computer or flight simulator crashes?   
 You can attempt to recover this using SmartCars3's reconnect feature, as discussed here . However, if the ACARS crashes as well, then there is nothing we can do and you must re-fly from the start. Manual PIREP's are strictly not accepted. 
 What if I crash during one of my flights? 
 If you crash or have any other in-flight event preventing you from completing your flight as planned, you’ll need to cancel ACARS and restart that flight. 
 Is a Pilot allowed to change the simulation rate? 
 Changing the simulation rate during a flight is permitted as often as desired; however, a 15% penalty will be assessed against the total number of points earned for that flight if its use is detected by ACARS. EXAMPLE:   53 points earned – 8 point penalty (.15 × 53) = 45 points awarded 
 Changing the simulation rate is not permitted on any Tour flight. If you submit a PIREP and increase the simulation rate in any way, you’ll be required to re-fly that leg in order to advance in the Tour . 
   
 Do you allow a Pilot to pause the flight simulator while a flight is underway? 
 Yes. As long as you’re flying offline and don’t do anything to interrupt the operation of ACARS, you may pause your flight and resume it at any time afterwards without penalty . 
 If you’re flying online in a simulated, real-world environment, though, the controllers at IVAO , PilotEdge , or VATSIM will likely not be as accommodating. They typically do not allow flights to be paused. 
   
 Can I fly flights to/from Home Bases other than the one I was assigned? 
 The Home Base ( Home ) you initially requested on your Application Form is your primary operating base and only needs to be used for your first Cargo and Scheduled flights. After that, you’re allowed to operate flights starting or ending at any airport you choose as long as there are flights in the schedule linking them. 
 For Charter flights, your Home holds no special or unique significance – unless you have enabled Worldwide Persistence . In which case, these flights will be treated the same as Cargo and Scheduled flights. 
 Learn more about Worldwide Persistence by reading this. 
 Once you’ve flown from your Home , you never have to return to it unless you wish to do so (and there’s a 5-point bonus for doing that). 
 I created a Flight Plan in simBrief . Do I have to follow the route and runway assignment it generated? 
 No. You're free to fly any route you want. The one provided by simBrief – or any other flight planning tool you may use – is only a suggestion and not a requirement. 
   
 I like flying helicopters. Can I fly them here? 
 Yes, you can fly helicopters that we have in our fleet. 
 If there is a helicopter or livery not in our platform, please do not hesitate to open a ticket on our CrewOps and we will look into adding it. 
   
 How are new aircraft added to the Walker Air Transport Fleet? 
 We’re aviation and flight simulation enthusiasts who enjoy flying aircraft of all kinds. Our Pilots are as well. As a result, we’re constantly evaluating freeware and payware aircraft Developers release and making our decision to add or not add them to our Fleet based on aircraft availability, operational factors and available resources; therefore, not all requests can be honored. 
 If you’d like to make an aircraft-related suggestion (aircraft or livery), submit a Help Ticket . 
 Before submitting a request, though, please keep our Fleet Assignment Criteria in mind: 
 Cargo 
 Charter 
 Scheduled 
 
 In order for an aircraft to be added to the Cargo Fleet , it must have: 
 a cargo capacity of 15,000lbs (6,804kgs) or more; 
 a real-world Cargo/Freighter variant or a Cargo/Freighter conversion completed by an industry-recognized, third-party company; and, 
 for Company and livery creation purposes, it must also have a Cargo/Freighter 3D model available or an ability for the aircraft to be made to appear like a real-world conversion. 
 
 
 In order for an aircraft to be added to the Charter Fleet : 
 It must have between 4 and 30 seats in standard configuration, as stated by the aircraft manufacturer; and, 
 It must be commonly used in real-world Charter operations. NOTE :  Some aircraft, at the discretion of the Management Team, may receive special authorization to be in the Charter Fleet. This does not mean all aircraft requests will be approved nor considered for special authorization status. 
 
 
 In order for an aircraft to be added to the Scheduled Fleet: 
 It must have 30 or more seats in standard configuration, as stated by the aircraft manufacturer; and, 
 It must be commonly used in real-world Scheduled operations. 
 
   
 Do you allow aircraft substitutions? 
 No. Our flight modules are built in a way substituting aircraft isn’t necessary. 
 If a PIREP documents a different aircraft than what was initially selected, it will be rejected. 
 Is it permissible for me to fly aircraft that aren’t in Walker Air Transport’s Fleet? 
 When you log a flight in Walker, you may only fly an aircraft specifically approved for a Cargo , Charter or Scheduled flight. In other words... 
 Cargo 
 Charter 
 Scheduled 
 For a Cargo Flight, you must fly an aircraft in the Cargo Fleet. If the aircraft you wish to fly is not in this Fleet, then you will not be allowed to fly a Cargo flight. 
 For a Charter Flight, you must fly an aircraft in the Charter Fleet. If the aircraft you wish to fly is not in this Fleet, then you will not be allowed to fly a Charter flight. 
 For a Scheduled Flight, you must fly an aircraft in the Scheduled Fleet. If the aircraft you wish to fly is not in this Fleet, then you will not be allowed to fly a Scheduled flight. 
 To view the aircraft in each of our Fleets, go here:  Downloads > Liveries > Active 
 If the aircraft you wish to fly is not listed in a Fleet, you may request it be added by completing a Help Ticket . 
 There is no guarantee the aircraft will be added. 
 Additionally, that aircraft must also be flown in our company livery. Any flight you complete while using our ACARS system in a non-fleet aircraft – or one not in our livery – will be r ejected . And should this happen more than once, you risk being terminated. Members of the Patreon program are excluded from this requirement. 
 I have an aircraft type listed in your Fleet whose Developer I don’t see. Can I still fly it? 
 If you wish to fly an aircraft listed in our Cargo , Charter , and/or Scheduled Fleets created by a Developer that’s not noted/listed, you may submit a Help Ticket requesting it be added to the Fleet. 
 There is no guarantee the aircraft will be added. 
 You may not, however, under any circumstances whatsoever, fly an aircraft in our System without a Company livery. 
 Submit a Help Ticket – or – if you have additional questions, post a comment to the #general channel in Discord . 
 Do I have to fly my entire flight in a single session? 
 No. From a Company standpoint, you may begin a flight, pause and resume it at a later time as often as you think it necessary. As long as ACARS is not interrupted, you can complete the flight – and do so without penalty. 
 Make sure you review your flight simulator’s operating instructions to ensure pausing it will not interfere with the operation of ACARS. 
   
 During a night flight, I discovered my arrival airport did not have any runway lighting. Can I adjust the time-of-day setting to complete the flight? 
 Yes. You may adjust the time-of-day setting during your flight – at any time and as many times as you like. 
 I just checked my ACARS Flight Log and see the altitude shown there is different than the one being displayed in my aircraft. Is that going to be a problem? 
 Certain aircraft, altimeter settings, simulators and other factors can have an effect on the altitude ACARS receives and displays. In this case, it may not have switched to Cruising mode. If this happens, simply adjust the target altitude (Cruise Altitude) in the SC window until it registers ‘Cruise’. This does not have to be the altitude planned – and it has no effect on your flight. 
 I am not getting points for landing flaps? 
 This happens because the altitude in your simulator is different from the altitude you entered in the ACARS prior to clicking "Fly". In order to resolve this, you need to verify what altitude you are reporting in your simulator. The easiest way to do this is to find yourself on our map, or look at your simBrief OFP (on our website) and check your altitude showing. It is not uncommon for you to have entered FL360, but you find yourself registering at FL380. 
 X-Plane 12 and Microsoft Flight Simulator are known to report altitude differently than X-Plane and Prepar3D. It has to do with the difference in atmospheric pressure and typically happens at higher altitudes and regions. Due to this, we implemented the green "cruise mode" buttons on the simBrief OFP and Flight Briefing pages for pilots to ensure that they are correctly in cruise phase. You can also verify that by monitoring the log in your ACARS. 
 simBrief OFP information can be found here: https://docs.walkerair.us/books/3-help/page/simbrief#bkmrk-what-is-the-simbrief 
 If that is the case, simply click the gear icon next to the altitude on the ACARS application and enter FL380. If don't correctly you will see a log entry in your ACARS that reads "Cruising at XXXX". If that line exists, you have successfully entered cruise phase and you will receive points. 
 Cruise phase is activated when your aircraft matches the flight level cruise you specified in the ACARS--see Flight Tab section here: https://docs.walkerair.us/books/3-help/page/smartcars-windows-pc#bkmrk-on-the-flights-page%2C 
 Do I need to fly with online ATC? 
 No – we don’t require our Pilots to fly with online ATC. And while it’s always encouraged, there’s never any pressure for you to do so. To provide online ATC services for our Pilots, we’ve partnered with  PilotEdge  and VATSIM . 
 Pilots are still able to fly on IVAO as Walker Air Transport regardless of them not being a partner. 
   
 When I fly online, what should my Callsign be? 
 Whenever flying online, enter the following information in the remarks section of your pre-file. 
 CALLSIGN IS WALKER // VISIT US AT WALKERAIR US 
 Your callsign will always be your Walker Air Transport flight number. 
   
 My simulator crashed while I was almost finished with my flight. Can these hours be logged? 
 No. Manually-submitted PIREPs (Manual PIREPS) are not allowed because we don’t have a process in place to accommodate them nor do we have any plans to develop and implement an accommodation process. 
 My flight was Rejected for a fuel-related reason. How can I make sure that doesn't happen again? 
 There are three (3) fuel-related issues detected by ACARS and, by extension, our Flight Data System , causing a flight to be Rejected: Unlimited Fuel , Mid-Air Refueling and Enroute Refueling . 
 Of these, a significant number of Rejected flights fall into the Mid-Air Refueling category. That category title, however, can be misleading and confusing because it covers much more than what its name implies. Let's bring some clarity to it... ACARS has a Fuel Check Process utilizing a log entry – Pushing back with (number)lb of fuel or Pushing back with (number)kgs of fuel – to identify whether or not a Pilot has added fuel inflight, where inflight is defined as 'push back to the end of the flight'. In other words, as soon as your aircraft moves in any detectable way , whether you initiated it or your Sim did it on its own in some manner, ACARS records that as pushing back – and the amount of fuel you have on board at that exact moment is what's documented. 
 If you add fuel at any time after that, it will be noted as adding fuel inflight , thereby triggering the Reject notice. 
 There are seldom, if any, guarantees this will not happen. After all, it's technology and sometimes it will not work. You can, however, help matters by ensuring all of the fuel you need for your flight has been added to your aircraft before starting ACARS – or – if you've already started ACARS, add your fuel before you push back. Also, make it a habit to check your Flight Log frequently throughout your flight to ensure you won't be surprised by an unexpected entry – and potentially, a Rejected Flight notice. 
   
 Do I fly from gate-to-gate/stand-to-stand or from runway-to-runway? 
 We like to see our Pilots simulate real flight operations to the greatest degree possible. You will, however, always have the freedom to fly as you wish to fly. Complete your flight in any manner you like. Some considerations when doing so: 
 Ideally, all Scheduled flights should begin at a gate/stand and end at a gate/stand (any one of your choosing); 
 Ideally, all Cargo flights should originate on a Cargo Ramp (when available) and end at one; 
 It's not mandatory, nor is it always realistic to do so, based on the limitations of a flight simulator’s airport scenery; and, 
 Charter flights can originate from any location on an airport or airfield. 
 Because you may encounter something not addressed here or elsewhere, though, we always encourage you to use ‘Pilot discretion’ and good judgment. 
 How do I know which gates/stands to use? 
 It’s helpful to have an airport map to know where to taxi once you’ve exited the runway; however, as a practical matter, finding the first open gate will usually suffice. We do not 'own' any gates/stands at any airport. 
 How do you know I actually flew a flight? 
 We use ACARS to track all flights. As long as you remember to activate it before your aircraft begins to taxi (and submit it once it’s parked at your destination), your flight data will be logged – and we will know you actually flew a flight… You can confirm that yourself by reviewing the entries in your Pilot Logbook . 
 Someone told me about Worldwide Persistence . What exactly is it? 
 Worldwide Persistence is, quite simply, a setting forcing Charter Flights to be flown in a route-like manner similar to how Cargo and Scheduled Flights are flown. 
 Enable it and you’ll be required to depart from your previous flight’s arrival airport. Disable it and depart from any of the 43,000+ airports in our database. 
 It may be enabled or disabled at any time . Visit your Profile page in Crew Ops to do so. 
 EXAMPLE: You land at KTIW | Tacoma Narrows Airport and plan your next Charter flight. 
 If Worldwide Persistence is... 
 ... then the Departure Airport for your next flight is... 
 Enabled 
 KTIW | Tacoma Narrows Airport. 
 Disabled 
 any airport in our database. 
 With Worldwide Persistence enabled, Events and Tours are not affected. 
   
 I just landed in Salt Lake City and my Profile says I’m in Minneapolis. How do I fix that? 
 There’s actually nothing to fix. Your location  --  ‘ Current Location ’ in the graphics below  --  only changes when you complete a Cargo or Scheduled flight. It doesn’t change for Charter flights. 
 To see how this works, let’s take a look at some examples… 
 
 EXAMPLE ONE: 
 WAT528’s Home is CYYZ | Toronto Pearson International Airport. 
 Their current location is PGSN | Saipan International Airport. 
 This means their most recently completed flight was either a Cargo or Scheduled flight. 
 Their next Cargo or Scheduled flight must originate at PGSN | Saipan International Airport. 
 If Worldwide Persistence is:
 Enabled , their next Charter flight must originate at PGSN | Saipan International Airport. 
 Disabled , their next Charter flight may originate anywhere. 
 
 
 
 EXAMPLE TWO: 
 WAT100’s Hub is KJAX | Jacksonville International Airport. 
 Their current location is KJAX | Jacksonville International Airport. 
 This means their most recently completed flight was a Charter flight. 
 Their next Cargo or Scheduled flight must originate at KJAX | Jacksonville International Airport. 
 If Worldwide Persistence is:
 Enabled , their next Charter flight must originate at KJAX | Jacksonville International Airport. 
 Disabled , their next Charter flight may originate anywhere. 
 
 
 
 
   
 
 
 
 
   
 I want to begin flying the Canada Tour. My Profile says I'm in Rome and t he Tour's first airport is in Toronto. Do I need to fly to Toronto or buy a Jumpseat to get there? 
 No. The Tour System operates independently of the Cargo and Scheduled Systems. 
 You do not have to fly from wherever you currently are to any airport in any Tour for which you've signed up. 
 You also do not need to purchase a Jumpseat. 
 A Special Note For Those Operating Charter Flights and Worldwide Persistence (WP) When Flying Tours: If WP is enabled , disable it. If WP is disabled , you don't need to do anything. Leave it that way.

Squawks & Comments
Something doesn’t seem to be working properly on the website. How do I report that? 
 Submit a Help Ticket  or post to the #support channel in our Discord . 
 I see my name is no longer on the Pilot Roster. What do I have to do to get back on it? 
 Submit a Help Ticket or let us know using the #support channel in our Discord . 
 I’m unable to log in to Crew Login on the website. 
 Make sure you're using the Pilot ID and password you used during your registration. If, for some reason, that doesn’t work, contact us at help@walkerair.us or let us know using the #support channel in our Discord . 
 I lost my Password. What do I do? 
 Contact us at help@walkerair.us . A new password will be sent to you as soon as possible – usually within 24-hours. If you don't receive the email within that time period, please check your Spam/Junk folder. 
 I can't track my flights because ACARS isn't working. 
 If you have an ACARS-related issue and/or are told by us you have ACARS-related issues, you must contact your application's developer for assistance. 
 We do not provide support for ACARS applications nor do we accept responsibility for failed PIREPs, corrupted log files or data transmitted to our servers by these applications. 
 smartCARS 3 
 
 Developer:  TFDi smartCARS 3 Platform:  Windows PC Simulators:  MSFS  |  Prepar3D  |  X-Plane 
 Support: https://www.tfdidesign.com/knowledgebase.php 
 
 FlightTrackerXP 
 
 Developer:  Markus Griesslehner Platform:  MacOS Simulator:  X-Plane Support:  Discord :  https://discord.gg/GF9sEdE 
 User Manual:   https://www.griesslehner.at/flighttrackerxp/manual 
 
   
 How can I make suggestions or submit comments regarding Walker Air Transport ? 
 What you have to say about your experience with our website, along with any concerns, suggestions and/or ideas you have to improve our company are encouraged and always welcome. 
 If you’d like to communicate with the Business Office, submit a Help Ticket . Please refrain from sending DM's directly to Business Office members. 
 I have an idea to improve the website | Discord | Walker Air Transport . How do I communicate that? 
 What you have to say about your experience with our website, along with any concerns, suggestions and/or ideas you have to improve our company are encouraged and always welcome. 
 If you’d like to communicate with the Business Office, submit a Help Ticket . Please refrain from sending DM's directly to Business Office members. 
 I want to fly a real-world Cargo/Scheduled route and see the one I want to fly isn't available. Could I have it added to the database? 
 Yes - you can! Simply use the charter module to bid the flight, then select the correct aircraft fleet (Scheduled or Cargo) when selecting your aircraft. Once the bid is completed, the flight will also be added to the Scheduled or Cargo route map for future use. 
 In addition to these routes built by the pilots in the company, we also have route maps from below airlines integrated into the Scheduled and Cargo map. 
 These routes were acquired with FlightAware data before COVID -- they will not account for new routes recently added or effected by COVID. 
 Aeroflot 
 Canadian North 
 IrAero 
 Norwegian Air Shuttle 
 Aer Lingus 
 Cape Air 
 Japan Airlines 
 PSA Airlines 
 Air Canada 
 Cargolux 
 Jazz 
 Qantas 
 Air France 
 Cebu Pacific 
 JetBlue Airways 
 QantasLink 
 Air Greenland 
 Delta Air Lines 
 Kenya Airways 
 Qatar 
 Air India 
 DHL 
 KLM 
 Ravn Alaska 
 Air Malta 
 Air UK 
 LATAM Argentina 
 Ryanair 
 Air Mauritius 
 easyJet 
 LATAM Brasil 
 S7 Airlines 
 Air New Zealand 
 easyJet Europe 
 LATAM Chile  
 SkyWest Airlines 
 Alaska Airlines 
 Emirates 
 LATAM Colombia 
 Southwest Airlines 
 Allegiant Airlines 
 Endeavor Air 
 LATAM Ecuador 
 Swiss International Air Lines 
 All Nippon Airways 
 Ethiopian Airlines 
 LATAM Paragauy 
 United Airlines 
 American Airlines 
 Etihad 
 LATAM Peru 
 UPS Airlines 
 Atlantic Airways 
 Eurowings 
 Loganair 
 WestJet 
 Atlas Air 
 ExpressJet 
 LOT 
 Widerøe 
 BA CityFlyer 
 FedEx 
 Lufthansa 
 Wizz Air 
 British Airways Shuttle 
 Flybe  
 Lufthansa Cargo 
   
 Brussels Airlines 
 Horizon Air 
 Norwegian Air International 
   
   
 I have an idea for a Tour. How do I communicate that? 
 Before you submit a Tour suggestion, take a few moments to review our existing list of Tours to ensure what you intend to suggest is substantially different than one we already have. Because there are always a number of Tours in development that have not been publicized or released, submit a Help Ticket very briefly describing your Tour suggestion to ensure it's not something already in the development process. If your Tour suggestion is approved by the Business Office through your ticket, then do the following: 
 Write a full description of your Tour ; NOTE:   Before doing so, though, you should review other Tour descriptions to ensure what you write is similar in style, length and format . 
 Write the list of the Tour's airports using their ICAO codes in the following manner:  KSFO KLAX KJFK etc.; and, 
 Submit your Tour suggestion using a Help Ticket . 
 The Vice President for Tour Operations or the  Director for Tour Operations will contact you if they have any questions or concerns. Otherwise, look for an announcement of its availability. 
 There are currently quite an amount of tours in the system backlog. While the company is making an effort to clear these, including adding manpower to improve turnaround time, please expect delays when a tour is accepted until it is released. 
 The Review Process takes time. Do not expect a response from the Tour Director or an announcement about its availability immediately – and do not ask about when it will be available.