*Prior to 1 December 2021, this was known as **Belerophon**.*
*FlightTrackerXP is a **paid application**. You must purchase and download it from the Apple's App Store. We do **not** own, develop or provide support for it. For support, contact the Developer.*
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639693728883.png) | The **FlightTrackerXP** application is subscription-based flight tracking software created specifically for MacOS in support of Laminar Research's X-Plane. It may be downloaded [**here**](https://apps.apple.com/pl/app/flighttrackerxp-monthly/id1559610916) from Apple's *App Store*. Once downloaded, you'll be required to complete a few items to set it up. |
*When you click on our airline, it is going to default to smartCARS 2 as the TYPE. You **must change** this otherwise you will be unable to log in. We do not support FlightTrackerXP on the smartCARS 2 API as of August 15th, 2023.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691019047846.png)| **Type** | smartCARS 3 |
| **Name** | Walker Air Transport |
| **Address** | https://acars.walkerair.us/api/flighttrackerxp |
| **Username** | This is your email address used to log into CrewOps |
| **Password** | This is the password used to log into CrewOps |
| **Other Settings** | You are free to set these as you wish |
| **User Manual** | *FlightTrackerXP's* **User Manual** can be accessed here: **[https://www.griesslehner.at/flighttrackerxp/manual](https://www.griesslehner.at/flighttrackerxp/manual)** |
| **Discord** | If you have installation or start-up issues with *FlightTrackerXP*, you must contact the Developer on their *Discord*. The staff at *Walker Air Transport* will **not** be able to provide application support outside an invalid login account. *Discord* Link: [**https://discord.com/invite/GF9sEdE**](https://discord.com/invite/GF9sEdE) |
***If you haven't already read the** [**Flight Operations**](https://docs.walkerair.us/books/help/chapter/flight-operations "Flight Operations") **chapter, we recommend you do so now before continuing.***
#### **Important INFO! Please Read This!** There are two important things you need to know. 1\. In the settings for smartCARS 3, if you are a PC user with X-Plane, you **do not use** the 'xplane' option under *Tracking Provider*. There is a bug and it will ***result in your livery not being logged and your flight will be rejected***. We do not have the bandwidth to fix this for every pilot. We have asked TFDi to fix this problem and as soon as they do, we will notify everyone. **YOUR FLIGHT WILL BE REJECTED IF YOU DO NOT USE XPUIPC AND CONFIGURE SMARTCARS3 CORRECTLY AND WE WILL NOT OVERRIDE THIS.**[Click here to download and read our installation instructions for XPUIPC for XP11/12 in order to not have your flights rejected.](https://docs.walkerair.us/books/3-help/page/smartcars-3-xpuipc-for-x-plane-1112 "smartCARS 3 | XPUIPC for X-Plane 11/12")
[](https://docs.walkerair.us/uploads/images/gallery/2023-09/image-1693575884986.png) 2\. You cannot run your simulator as administrator. If you have "User Access Control" enabled on your PC and you received a popup asking you if you wanted to run X-Plane, MSFS, or Prepar3D and you clicked yes -- your application has been hard set to "run as administrator". If you attempt to try and fly you will be presented with this error. [](https://docs.walkerair.us/uploads/images/gallery/2023-09/image-1693575958087.png)| [](https://docs.walkerair.us/uploads/images/gallery/2023-09/image-1693576050086.png) | **How can I fix this?** You will need to find your executable file (*not your shortcut file)*, right click and choose properties, compatibility, and uncheck the "Run as Administrator". Another option is to also completely disable 'User Access Control' but that is your choice. You can watch this video and decide: [https://www.youtube.com/watch?v=D2XlznYAcAQ](https://www.youtube.com/watch?v=D2XlznYAcAQ) If you continue to have problems after doing this, you will need to contact TFDi at the support links above. |
*If you choose to not create and/or login with a TFDi account, you will not be visible on their map under our virtual airline. You will also be unable to access your premium features you purchased from TFDi.*
On the next screen, choose 'Walker Air Transport'. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688299681662.png) You can now log into our virtual airline by using your **email** or **pilot ID number** (do not include WAT, just enter the 3-4 digits.) The username and password here is the exact same username and password used to log into our website. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688299926444.png)If you cannot log in, please attempt to log into **[https://crew.walkerair.us](https://crew.walkerair.us)** -- if that works then you are typing something wrong in smartCARS 3.
- - - - - - #### **Main Page** The **Main Page** screen containing your **name, pilot ID,** and **rank** will appear together with your personal statistics – **total hours, total flights** and **average landing rate**. You will also get notifications in this panel as well as be able to logout using the button under your name and rank.*For a new, first time Pilot, these fields will be blank because no flights have been completed.*
To navigate through the remaining sections within *smartCARS*, click the icons in the left column. You can drag these icons around as well to create your preferred menu layout. [](https://docs.walkerair.us/uploads/images/gallery/2023-05/sc3.png) - - - - - - #### **My Flights** In order to see the flights that you’ve completed a **[bid](https://docs.walkerair.us/books/2-training/page/flights-my-bids)** from the crew site, click on this [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688300033767.png)icon on the left side of the screen. **NOTE:** *If you've completed a Bid and it doesn't show up, click the [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688300076378.png)icon on the top right.* [](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1693422147114.png) A pilot's first instinct is going to be to click on the [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688300194648.png) button, however please be aware there is more data and options available if you **click** on the physical bid itself. [](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1693422221331.gif)*Please read this section in it's entirety, the way smartCARS 3 operates is completely different than smartCARS.*
In smartCARS 3, a pilot is no longer required to enter their route, cruise altitude, and load. This information comes from a couple different sources within the Walker Air Transport bid as well as simBrief.| **Route** | Your route will be blank unless you **(A)** enter a custom route in this box, or **(B)** you used our simBrief integration to build your flight plan. |
| **Cruise Altitude** | Cruise is automated in smartCARS 3, it will detect when you are in this phase and adjust if you should have to conduct step climbs or descents. |
| **Load** | Every pilot briefing is given a random load based on a couple variables. You can see this load by visiting your pilot briefing and looking at the left side. If you use our simBrief integration to generate your flight plan, it will use the load provided by our website or a custom load you enter. [Read more here.](https://docs.walkerair.us/books/3-help/page/simbrief) |
*Using our simBrief integration (**[read more here](https://docs.walkerair.us/books/3-help/page/simbrief "simBrief")**) will ensure that your **route** and **load** are prepopulated for your flight.*
Selection of online service (VATSIM, IVAO, POSCON, PilotEdge) should be done here as well, this will allow you to show up on the CrewOps map in your ATC network color. Once all checks out and your plane is at the departure airport and is stationary, you can hit the fly button. Using the [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688300396124.png) button here will also delete your bid in our CrewOps. #### **Flight Tracking** Selecting **Fly** on the **My Flights** page will connect your smartCARS to the sim, and will bring you to the Flight Tracking page. In this page, you can monitor your flight log for any erroneous logs. In this page, you can also change your route (by clicking the Show Route) and add comments (by typing into comment field then pressing enter) to the flight log in realtime as needed. Pause at TOD is now the toggle button at the bottom left of the screen, under the comment field. There is also a drop down that will allow you to change your online network status while in flight. If you are on VATSIM or any other online service and accidentally forget to specify that at the start of your flight, you can now do it while in flight.*Your TOD is a rough approximation by the application based on your altitude and thus will not exactly match the TOD on your aircraft's ND and may, in certain cases, be after your FMS-calculated TOD.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1693422491144.png) - - - - - - ##### **Flight Completion & PIREP Submission** After landing at your destination, taxi to the ramp, come to a complete stop and **shut down your engines.***In smartCARS3 - the only way to end a flight is by shutting down **ALL** engines - this is the only way for the **End Flight** button to appear after you've landed*
[](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1686242237610.png) Once you have shut down your engines, End Flight will appear on the bottom right, which once you hit, will send your PIREP to the Walker system. Once it is processed, a confirmatory notification on the bottom right will show up. If you have smartCARS premium, it will also notify that the logs have been sent to TFDi servers. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1686242271292.png)*If you didn’t exceed our flight requirements and/or standards, your PIREP will be automatically approved – and that will be verified by its presence in your **Logbook**.*
- - - - - - #### **Flight Length Calculation** Veteran pilots who used smartCARS2 before may be confused with how total flight time is calculated in smartCARS 3 - unlike the previous version where it starts from pushback and ends only once the plane has reached a complete stop, the current version calculates total flight time using off blocks to in blocks. - - - - - - #### **Map Tab** The Map referenced here is **not** the same one on the Crew Ops website. This shows various densities depending on your filter selection on the top right - ranging from VA-only to online networks. [](https://docs.walkerair.us/uploads/images/gallery/2023-05/image-1684489061898.png) - - - - - - #### **Chat** Clicking and opening this tab will enable to you to chat with someone else using *smartCARS*. There are 2 options - global chat which allows you to chat with all smartCARS users, and a VA-only chat which only Walker pilots can access.*The Walker chat is usually very quiet as most pilots are on [Discord](https://docs.walkerair.us/books/2-training/chapter/discord) - we highly encourage joining us there for questions and just general banter.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-05/image-1684489194275.png) - - - - - - #### **Logbook** This page allows you to see your previous logged flights with the VA, and its PIREP status. You can also use the search and filter options if you are looking for a certain flight. [](https://docs.walkerair.us/uploads/images/gallery/2023-05/image-1684489271013.png) You can click on a flight to see more details, including the flight log, map, route, etc. [](https://docs.walkerair.us/uploads/images/gallery/2023-05/image-1684489420494.png)*We highly recommend using the Walker CrewOps [Logbook](https://docs.walkerair.us/books/2-training/page/pilot-profile-logbook) instead of the smartCARS one as that provides more detailed information. Further, flights logged with SC2 will not show all details in the SC3 viewer - particularly actual route flown on the map.*
- - - - - - #### **Plugins** In this page, you may add community-built plugins to enhance your smartCARS user experience. As of now, there are no Walker-specific plugins added, nor are there any aside from the default ones that you will need to be able to fly for Walker.*Do note that the available SimBrief plugin in SC3 does not communicate with the Walker website - which means your passenger counts, routes, etc will not automatically sync on the CrewOps OFP page. We highly suggest using Walker's own SimBrief integration available on the CrewOps site, and we will not be liable for any PIREP inaccuracies or rejections resulting from the usage of the SC3 SimBrief plugin.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-05/image-1684489533763.png) - - - - - - #### **Settings** smartCARS 3 has a number of settings that you may adjust as you see fit and to align with your preferences - none of these settings should stop you from being able to log flights with Walker **aside from tracking provider**, so set them as you'd like.For XPLANE users - do not use the UDP network option (marked as "xplane" in settings) as there is a bug that precludes the Walker system from detecting proper livery usage, and **will lead to rejection of your flight**. Please continue to use XPUIPC and select "FSUIPC" in tracking provider in settings.
TFDi allows pilots of X-Plane to use UDP network traffic to log flights. However, UDP currently has a bug that precludes the Walker ACARS system from detecting correct livery use, and thus **should not be used at the moment**. Please use the "FSUIPC" option for all simulators.
[](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1693421650858.png) # smartCARS 3 | XPUIPC for X-Plane 11/12 In order to fly with Walker Air Transport using smartCARS 3 and X-Plane 11 or 12, you are required to install XPUIPC plugin and set smartCARS 3 accordingly. The UDP option in smartCARS 3 has a bug and will not record your livery, and as a result you will have rejected flights every time. The way our virtual airline operates and the autonomous systems we have in place, we are not able to manually approve each and every pilot's flight because of this bug. Please follow these instructions and if you have any questions reach out to us on Discord or by email. Lastly, we ***STRONGLY*** urge our pilot base to submit tickets to TFDi and/or reply to our bug report here: [https://github.com/invernyx/smartcars-3-bugs/issues/351](https://github.com/invernyx/smartcars-3-bugs/issues/351) - - - - - - [Click here to download XPUIPC for XP11/12.](https://drive.google.com/file/d/10c8EJQgn3R_EeLj6jcBX4yFjSKki4ULB/view?usp=sharing) 1. Open up the zip file, you want to copy the single folder 'XPUIPC' to your X-Plane 11 or 12 installation. **You can ignore the other files/folders, if you don't know what they are then they do not pertain to you.** [](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699277752343.png) 2. Drop the XPUIPC folder into your XP 11 or 12 installation folder / Resources / plugins [](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699277798090.png) You should see the plugin listed with all your other plugins (*this is a fresh install so there are no 3rd party plug-ins.)*[](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699277809492.png) 3. You can verify that the plugin is successfully installed by launching X-Plane and moving your mouse to the top of the screen > Plugins > XPUIPC > XPUIPC Version and Info If you see this, and the version, you have successfully installed XPUIPC. [](https://docs.walkerair.us/uploads/images/gallery/2023-12/image-1702135487791.png) [](https://docs.walkerair.us/uploads/images/gallery/2023-12/image-1702135511468.png) 4. Open smartCARS 3, and click the [](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699277877412.png) settings button. 5. Scroll down to *Plugin Settings* and click the drop down next to *Tracking Provider* and choose ***'fsuipc'**.* Ignore the name as it's misleading, this option enables both FSUIPC and XPUIPC tracking. Click the save button at the top right. [](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699277990579.png) 6. Now start your flight and you will see that the livery is being tracked appropriately in your log file. [](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699278194122.png) - - - - - - If you have any issues, please do not hesitate to reach out to us. # Awards - - - - - - Awards are available for successfully completing a wide variety of flying-related activities with us. Once you meet an award's specific requirement(s), our system will process it automatically and post the avatar to your **Logbook** – as seen in the illustration below. Clicking the box to the left of the green check mark will reveal a pilot's awards. **NOTE:** *Awards are processed when flights are completed and submitted.* [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637582803416.png)You can view our complete list of awards by navigating to *Company > Awards* inside CrewOps or clicking [this link](https://crew.walkerair.us/corporate/awards).
# Events - - - - - -*You're required to bid your flights using the 'Bid Flight' button found on the Event page. You do not use the 'Flights' menu above. If you fail to follow this, you will not get the bonus for the Event – and we will not fix that.*
*You have a **3-hour grace period** after the event end time to have your PIREP submitted. If it's not submitted by the end of that grace period, you'll forfeit the double hours and points. Please make sure you note when the event ends (indicated on the event page) and add 3 hours to it to determine the submission deadline. **No exceptions will be made**.*
*The calendar defaults to **UTC** time. If you wish to see this in your local timezone, click the button labeled **UTC** – or if you're mobile, click the button labeled **U**. Doing so will switch you to local time (denoted by **LOCAL** or **L**). Click it again to return to **UTC**.*
- - - - - - All of our Group Flights can take place on *PilotEdge* or *VATSIM*; however it's **not** required to use any of them or even be a Pilot with their services. It's just the preferred method so we can all see each other in a multiplayer setting and have air traffic control provided. If you want to join a group flight but you don't want to fly on *PilotEdge* or *VATSIM*, that's perfectly fine. You can participate by joining our *Group Flight* voice channel on *Discord*. If you wish to learn more about *PilotEdge* and/or *VATSIM*, visit:| **PilotEdge** | **VATSIM** |
| [**https://pilotedge.net**](https://pilotedge.net) | [**https://vatsim.net**](https://vatsim.net) |
| **PilotEdge** | **VATSIM EU** | **VATSIM PAC** | **VATSIM US** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650368794593.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650368896964.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650368846819.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650368965843.png) |
*You **do not** have to be at the airport location in order to participate.*
*Event flights **do not** change your location upon landing.*
There are four (4) types of Group Flights at *Walker Air Transport*. This allows our Event Directors and Pilots to have options and flexibility – in creating the Events *and* flying them. Find the type of event in which you're participating by reading the header *above* the list of airports. The types are explained below.| **Fly-In** | **Fly-Out** | **Fly-In/Fly-Out** | **Specific** |
| *You must fly into one of these airports.* | *You must fly out of one of these airports.* | *You must fly into or out of one of these airports.* | *You must fly between* *these airports.* |
| **Bidding Opens** | **Bidding Closes** | **Submission Period** |
| *All bidding opens 3-hours **prior to** the start time.* | *All bidding closes 30 minutes **before** the event end time.* | *You have a 3-hour grace period **after** the event ends to submit your PIREP.* |
| **1** | Sign up for an Event. |
| **2** | Make note of the start time *and* end time.
*You only get a 3-hour grace period **after** the end time for your PIREP to be submited.* |
| **3** | **3-hour prior** to the Event *Start Time* and up to **30 minutes before** the Event *End Time*, you'll see a **Bid a Flight** button. It allows you to create a flight using any of our Fleet aircraft in order to participate in the Event. |
| **4** | If you see a **Bid Exists** button, that means you already made a Bid. You must delete it in order to make a new one. |
| **5** | The **Event Details** page will list a *preferred* route. You can use it or use *simBrief* to create your own routing. |
| **6** | **Read the Flight Briefing!** It may include important information such as what airport we will depart from and arrive to if it's necessary. |
| **7** | You get credit for flying the Event as long as you meet its requirement(s)*.* |
| **8** | All event times are in UTC, though we also show the local time (to you) as well. |
| **9** | The **Start Time** is our scheduled Pushback time. Plan to be online *at least* 30 minutes prior to the Event's *Start Time* in order to complete your Pre-Flight Check. **COMMENT:** *Once the Bid Window opens, you may, if you desire, begin the flight. You do **not** have to wait for the Start/scheduled Pushback time.* |
| **10** | ***OPTIONAL** | **NOT REQUIRED**: Get on Discord and join the Group Flight voice channel. This is how we communicate with one another.* |
| **Cargo** | **Charter** | **Scheduled** | **Tours** |
***Location and Home:*** *When you signed up for Walker Air Transport, you were asked to provide a Home Base location. This location is at your discretion and only affects **one thing**; where your career begins in the 'Scheduled' and 'Cargo' module.*
***Aircraft Available:** Each flight type has a specific fleet available. Visit our Fleet page by [clicking here.](https://crew.walkerair.us/corporate/fleet)*
***Notice About Worldwide Persistence:*** *As you read further into each module, remember that our 'Cargo' and 'Scheduled' operations require Pilots to depart from their last arrival airport, unless a Jumpseat to another airport is purchased. We also have an option called 'Worldwide Persistence' which enables Charter flights to be operated in the same manner. [**Read more here.**](https://docs.walkerair.us/books/3-help/page/worldwide-persistence "Worldwide Persistence")
***Notice About Diversions or Crashes:*** *When you divert and land, or crash, our system will use your last known coordinates to determine the airport (or closest) where you are. Your PIREP is then marked as 'Diverted' and you have an additional icon placed on the map. In order to maintain our persistence system, we do one additional task based on having Worldwide Persistence enabled or not (see note above about Worldwide Persistence).* ***WWP is ON **|** ENABLED:*** *You'll remain at the airport we identified.* ***WWP is OFF **| ***DISABLED*****:** If the airport where you are has no Cargo or Scheduled flights, we'll identify another airport closest to your location that does have flights and relocate you so you may continue on your journey.* *If you're on a **Tour** flight, you'll be required to re-fly that leg.*
# Cargo - - - - - - The **Cargo Flight** Module gives Pilots an opportunity to experience life as a 'Freight Dog' for a major Cargo Operation by using real life flight routes, schedules and aircraft. There are currently **213,542** routes available to you worldwide.*If you wish to depart from another location, purchase a Jumpseat Ticket to transfer to another airport.*
- - - - - - #### **Finding a Cargo Flight** In the *Navigation Bar* of the *Crew Ops* website, select **Flights** > **Cargo**. That will take you to the **Cargo** **Flights** page. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650209756511.png) Upon arrival, you'll be presented with a map. You'll see a departure icon (**Green Map Pin**) and 1 or more arrival pins (**Black Dots**), as well a **Toggle Weather**, **Toggle VATSIM** and **Select Random Arrival** buttons at the bottom left of the screen.*The map seen above represents its default view. To see the rest of the world, place your cursor on the map and, with your control wheel, zoom in or out.*
The departure location for your next flight is set as follows:| **New Pilots** | **All Other Pilots** |
| New Pilots taking their **first flight** depart from the **Home Airport** they requested on registration. | The *Arrival Airport* of your last **Cargo** or **Scheduled** flight. |
| **IMPORTANT** :: You may only Bid a **new** Cargo flight when no other Cargo Flights have been bid. If you have already bid another flight – or – that flight is already in progress, you'll see this message. You must complete the flight or cancel it in order to bid a new one. | [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651759347289.png) |
*The Estimated Time Enroute is only an estimate and does **not** reflect the time in the aircraft you select.*
- - - - - - #### **Bidding a Cargo Flight** Click the **Bid Flight** button to bid on the flight. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650209882690.png) After doing so, the confirmation window below will appear. From the drop-down, select an **Aircraft Type**. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629080463.png)*We allow our Pilots to chose their preferred aircraft type rather than restricted them to one assigned to the flight.*
After selecting your aircraft, click **Book**. The **Pilot Briefing** will appear signifying the flight has been added your **My Bids** page. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650210039188.png)| For both the **Departure** *and* **Arrival** Airports, the METAR (Meteorological Terminal Air Report) will be displayed. | [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650209141400.png) |
| Click **TAF** and the *Terminal Arrival Forecast* will be displayed. | [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650209328583.png) |
| Click **Runways** and those available at the airport will be displayed. | [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650209573586.png) |
If you find an airport missing from the list, please send in a [ticket](https://docs.walkerair.us/books/2-training/page/help-submit-a-ticket).
- - - - - - #### **Creating & Bidding a Charter Flight** In the *Navigation Bar* in our *Crew Ops* website, select **Flights** > **Charter**. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690752881897.png) On the **Charter Page**, there are (2) ways you can create a flight. You can choose to use the *Create a Flight* option listed below -- or -- read below that and you can use the *Interactive Map*. Using the *Create-a-Flight*, there are seven (7) steps you must complete in order to create and bid a **Charter** flight.| **1.** | **Departure** – Enter the Name or ICAO Code of any airport from which you wish to *depart*. |
| **2.** | **Arrival** – Enter the Name or ICAO Code of any airport to which you wish to *arrive*. |
| **3.** | **Aircraft** – Click the drop-down and select an aircraft from our **Cargo, Charter,** or **Scheduled** fleet.
*If you wish to return and pick another fleet, click on the 'Reset Aircraft' to the right of the drop down box.[](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629352335.png)*
*You can view our entire fleet by operation by visiting CrewOps > Company > Fleet.* |
| **4.** | **Departure Time** – Select a departure time – and remember this is UTC time, **not** local time. You can just leave this as-is, as you do not need to set this time in your flight sim for your flight to count for Walker. |
| **5.** | **Passengers** or **Cargo** – Choose who or what will be accompanying you on your flight – passengers or cargo. |
| **6.** | **Worldwide Persistence –** Toggle **On** or **Off
*To learn more about Worldwide Persistence, click* ***[here](https://docs.walkerair.us/books/3-help/page/worldwide-persistence "Worldwide Persistence")***. |
| **7.** | Click the **Create Charter** button. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690753282539.gif) |
| You can zoom in to any icon, hover over it, and then left mouse click. You will be presented with a box that will enable you to add that airport to either Departure or ICAO. Just click the button as you wish. The airports can be replaced by simply clicking, and choose the right slot. Over and over. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690753471602.png) It will automatically update the *Create-a-Flight* section, and then simply pick your aircraft and finish out the rest of the flight information. Lastly, click 'Create Charter' and you are done. |
*To clear all entries, click the **Clear Generator** button **or** simply refresh the page.*
# Scheduled - - - - - - The **Scheduled Flight** Module gives Pilots an opportunity to experience life as a 'Line Pilot' for a major Passenger Airline by using real life flight routes, schedules and aircraft. There are currently **426,503** routes available to you worldwide.*If you wish to depart from another location, you may purchase a Jumpseat Ticket to transfer to another airport.*
##### - - - - - - ##### **Finding a Scheduled Flight** In the *Navigation Bar* of the *Crew Ops* website, select **Flights** > **Scheduled**. That will take you to the **Scheduled Flights** page. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650208581546.png) Upon arrival, you'll be presented with a map. You'll see a departure icon (**Green Map Pin**) and one \[1\] or more arrival pins (**Black Dots**), as well as **Toggle Weather**, **Toggle VATSIM** and **Select Random Arrival** buttons at the bottom left of the screen.*The map seen above represents its default view. To see the rest of the world, place your cursor on the map and, with your control wheel, zoom in or out.*
The departure location for your next flight is set as follows:| **New Pilots** | **All Other Pilots** |
| New Pilots taking their **first flight** depart from the **Home Airport** they requested on registration. | The *Arrival Airport* of your last **Cargo** or **Scheduled** flight. |
| **IMPORTANT** :: You may only Bid a **new** Scheduled flight when no other Scheduled Flights have been bid. If you have already bid another flight – or – that flight is already in progress, you'll see this message. You must complete the flight or cancel it in order to bid a new one. | [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651759347289.png) |
*The Estimated Time Enroute is only an estimate and does **not** reflect the time in the aircraft you select.*
[](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650208812822.png) - - - - - - ##### **Bidding a Scheduled Flight** Click the **Bid Flight** button to bid on the flight. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650208891379.png) After doing so, the confirmation window below will appear. From the drop-down, select an **Aircraft Type**. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629099458.png)*We allow our Pilots to chose their preferred aircraft type rather than restricted them to one assigned to the flight.*
After selecting your aircraft, click **Book**. The **Pilot Briefing** will appear signifying the flight has been added your **My Bids** page. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650209007631.png)| For both the **Departure** *and* **Arrival** Airports, the METAR (Meteorological Terminal Air Report) will be displayed. | [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650209141400.png) |
| Click **TAF** and the *Terminal Arrival Forecast* will be displayed. | [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650209328583.png) |
| Click **Runways** and those available at the airport will be displayed. | [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650209573586.png) |
*You **do not** have to be at the airport location in order to start any leg of a tour.*
*Tour flights **do not** change your location upon landing.*
To explore our **Tours** offerings, click [**Tours**](https://crew.walkerair.us/tours). The default view is for all **Tours** to be displayed. Once you begin flying them, though, you may find it useful and/or convenient to be able to sort them. In the *Text Box* to the right of the *magnifying glass* icon, you can select *any* sorting option from the drop-down menu.| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638198116119.png) | **All** **Available** **In Progress** **Completed** |
*The **Tours** shown below are only a small portion of the entire offerings. Please proceed to the [Tours](https://crew.walkerair.us/tours) page in CrewOps for the whole list*
[](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637950502704.png) Each **Tour** has a status. It's either **Available**, **In Progress** or **Completed** – and each is anchored by a colored bar providing you a visual indicator of its status.| **Tour Status:** | **Available** | **In Progress** | **Completed** |
| **Completion Status:** | **Grey** | **Yellow** | **Green** |
| **Available** | **In Progress** | **Completed** |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637950625325.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637962069558.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637950672568.png) |
| **1.** | If you change your mind about completing the **Tour** *at any time* after signing up for it, click the **Leave this Tour?** button and you'll be removed from it. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637958013759.png) |
| **2.** | The **Tour's** *First Leg* will now have a *grey aircraft icon* button. That means you may bid this leg. |
***Tour Legs** must be completed in the order they're sequenced. You will **not** be able to skip around once you begin.*
***Tour Legs** cannot be completed with time compression. If done, your advancement to the next leg will be **rejected**.*
To bid a Tour Leg, click the *grey aircraft icon* button. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637958132649.png) Afterwards, the screen below will open. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629493337.png) From the drop-down (click the chevron in the right corner of the text box), select a Fleet – **Cargo**, **Charter** or **Scheduled (*as appropriate --* some tours will not have a fleet available due to the tour restrictions**.) Once selected, the dropdown will refresh with the aircraft available in your selected fleet. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629552053.png) Select the aircraft you wish to fly from those in the drop-down menu (click the chevron in the right corner of the text box). In this example, a *Beechcraft Baron 58* from the *Charter Fleet* will be flown for this **Tour Leg**. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629654011.png) *If you wish to return and pick another fleet, click on the 'Reset Aircraft' to the right of the drop down box.[](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629352335.png)* Otherwise, click "Bid Flight" to continue. - - - - - - You now have three (3) options regarding this **Tour Leg.**| **If you want to...** | **... then do this.** |
| **Fly** | Click the **Bid Flight** button. |
| **Change** | Change the *Fleet* and/or *Aircraft* – and then click the **Bid Flight** button. |
| **Cancel** | Click the 'x' in the upper right corner of the box and the Leg will be canceled. |
*This color coding has been implemented for all Tours.*
##### - - - - - - ##### **Area 2** | **Tour Map & Legs** In this area of the **Tour Page**, a map identifying the Legs and their location is presented. To its right is the list of **Tour Legs**. Each is numbered and must be flown in that order. The **Aircraft Type** allowed in this **Tour** can be seen by clicking the green **Cargo**, **Charter** and **Scheduled** buttons. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637959445120.png) - - - - - - ##### **Area 3** | **Pilot Status On Tour** In this area, the status of *all* Pilots flying the **Tour** are noted – **Pilot Name**, **Location**, **Last Flight**, **Last Aircraft** and **Progress**. If desired, you can measure your progress against others flying the **Tour** *and* view their most recent PIREPs. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637959817567.png) ##### - - - - - - #### **In Progress** Referring to the **Tour Page** image above, you can see the **Around The World Tour** is **In Progress** because the *Sign Up* bar is **Yellow**. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637962083950.png) All other visual elements of an **Available Tour** exist for an **In Progress Tour** – with two notable exceptions. - A Tour may be canceled at any time. In the image above, clicking the red button will do that. - An **In Progress Tour** is underway, so when it's opened to place a bid, the Legs area will look slightly different. In the example below, Leg 26 / 32 has been completed. Leg 27 has been bid; Leg 28 will not be available to bid until Leg 27 is completed. Once it is, it will have a green check mark beside it. Once a Leg has been flown, it cannot be flown again. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637958391321.png) - - - - - - #### **Completed** Referring to the **Tour Page** image above, you can see the **Alaska Milk Run Tour** has been completed because the *Sign Up* bar is **Green**. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637950672568.png) All other visual elements of an **In Progress Tour**, exist for a Completed Tour – with two notable exceptions. ##### **ONE** A **Tour** may be re-flown at any time. In the image above, clicking the green button will do that. To re-fly a **Tour**, you'll need to purchase a **Tour Pass** – *and* there's a cost for doing that. After clicking the **Green** button, the screen below will open. There, you'll see what it'll cost you to re-fly the Tour.*Clicking the **Cancel** button at any time will cancel the transaction.*
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637962833081.png) | If your Wallet Balance is *greater than* that cost, the transaction will be **approved**. You will be allowed to re-fly the Tour. If your Wallet Balance is *less than* that cost, the transaction will be **disapproved**. You will **not** be allowed to re-fly the Tour In our example, because the Wallet Balance is *greater than* the Total Cost, the transaction will be approved. |
*If the price of the Ticket is more than the balance in your **In Your Wallet** account, you will **not** be able to purchase it.*
# Liveries # Microsoft Flight Simulator - - - - - - Locate your **Community Folder** for **Microsoft Flight Simulator**. **NOTE:** *The location depends on **how** you installed the simulator and whether it was downloaded from the Windows Store or Steam.* **For the Windows Store Install:** C:\\Users\\\[Your User Name\]\\AppData\\Local\\Packages\\Microsoft.FlightSimulator\_8wekyb3d8bbwe\\LocalCache\\Packages\\ **For the Steam install:** C:\\Users\\\[Your User Name\]\\AppData\\Local\\Packages\\Microsoft.FlightDashboard\_8wekyb3d8bbwe\\LocalCache\\Packages\\ **IMPORTANT:** *Windows 10, by default, hides the “AppData” folder. Go to “View” in File Explorer's Menu and select 'Hidden Items' to see it.* **For the Custom Install:** If you happened to use a custom location for your Flight Simulator installation, then proceed there. - - - - - - **1.** Download the livery you wish to install from the [*Walker Air Transport* site](https://crew.walkerair.us/downloads/liveries). **2.** Open the zip file of the downloaded aircraft livery. [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642262484899.png) **3.** Copy the folder to your *Community Folder* location. **NOTE:** *All of our liveries have a standard naming convention – WAT-ABCD. If that's **not** what you see in the Community Folder, then you incorrectly copied it and/or nested the folder.* [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642262755104.png) **4.** Load MSFS. You should now see a WAT livery for the aircraft you installed. # Prepar3D - - - - - -*We don't use livery installation programs provided by developers – such as **PMDG Ops Center**. Why? Most of them require their software in order to create their proprietary package. Because our Painters are volunteers, many don't actually own the aircraft; therefore, it makes it very difficult to create those packages. It also means updating liveries or making changes is even more difficult.*
You **have to** manually install all liveries into Prepar3D®. - - - - - - **1.** Download the livery you wish to install from the [*Walker Air Transport* site](https://crew.walkerair.us/downloads/liveries). **2.** Open the .zip file of the downloaded aircraft. [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642261008062.png)*Depending on the livery, you may have (1) or more texture.ABCD folders, or if there is an additional folder for other modifications there will be an accompanying **read-me** file that will instruct you on what to do.*
**3.** Copy the *texture.ABCD* to where the liveries are stored in your aircraft's folder. **NOTE:** *If there's more than one (1), copy all of them.**Most aircraft are installed to: **{simulatorinstallfolder}\\SimObjects\\Airplanes\\***
*You may also find them located in: **Documents\\{simulator-addons}\\***
- - - - - - We're installing the *PMDG Boeing 777-F* livery and will use that as an example.| The aircraft is located at: ***{simulatorinstallfolder}\\SimObjects\\Airplanes\\PMDG 777F*** | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642261146423.png) |
| We're going to copy the texture.vcWAT and texture.WAT folders into this folder.
*texture.vcWAT is the virtual cockpit for the 777-F; if you were to delete this folder the cockpit would return to the default Boeing Brown instead of the WAT Black Cockpit. This is not the case for every single livery, but is just a FYI if you come across other planes. You can usually find exactly what folder/files pertain to the cockpit panels and simply delete them to return the cockpit to the original color.* **NOTE:** ***We've stopped making black cockpits, however, we left the ones done still out there.*** | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642261282603.png) |
| Open the *aircraft.cfg* file you see in the PMDG (or other aircraft) Folder. Also open the *\#ADD TO AIRCRAFT CFG.txt.* |
| **Left:** aircraft.cfg **Right:** #*ADD TO AIRCRAFT CFG.txt* [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642261526968.png) |
| \[fltsim.#\] is a sequenced header for the liveries – if you look through *aircraft.cfg,* you may notice \[fltsim.1\], \[fltsim.2\], etc. You'll need to scroll to the very **last entry** and note the number. **You're picking the next number after that.** Copy the contents of the *\#ADD TO AIRCRAFT CFG.txt* and paste them beneath the very **last entry** in *aircraft.cfg –* as illustrated below. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642261573498.png) |
| In the case of this aircraft, our next \[fltsim.#\] number will be '1' *(they always start with 0.)* Let's change the # to 1. Then, it should appear like so. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642261616780.png) |
| There are a significant number of modifications available in the X-Plane community – from 3D engines to fuselage texturing. We try very hard to ensure we provide you with textures for **all** of those. Please keep this in mind when you're downloading a livery. You may see a #Modifications folder inside the download link. In that, you'll often find things like Engine textures that are required if you installed an *Engine Modification Package –* such as the *Carda* engines for the *Airbus*. You might also find 'Raccoon Masks' too – it truly depends on what the aircraft is. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642262914636.png) |
| liveries > folder name of livery > objects | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642263323366.png) |
*Do **not** use the flight number given to you when bidding on a flight. All pilots must use their pilot ID shown below – do **not** use WAC, WAE or WAX.*
| **Your Call Sign** | **Your Verbal Call Sign For Radio Calls** |
| #### **WAT + Pilot ID** | #### **Walker + Pilot ID** |
| If your Pilot ID is **300**, you flight number is *always* **WAT300**. | When making radio calls, if your Pilot ID is **300**, *depending* *on your region in the world*, you refer to yourself as **Walker 300** or **Walker Three Hundred** or **Walker Three-Zero-Zero**. |
| If your Pilot ID is **1200**, you flight number is *always* **WAT1200**. | When making radio calls, if your Pilot ID is **1200**, *depending* *on your region in the world*, you refer to yourself as **Walker 1200** or **Walker Twelve Hundred** or **Walker One-Two-Zero-Zero**. |
*It is not mandatory you fly using online ATC services; however, we strongly encourage it because it helps spread awareness of who we are. Please remember your behavior online reflects on all of us and our virtual airline. If you are uncomfortable, feel free to ask for tips or assistance in the respective ATC channels on Discord - our community will be more than happy to help.*
If you are a member of the [Walker Patreon program](https://docs.walkerair.us/books/2-training/page/pilot-profile-patreon), you may use other callsigns EXCEPT during Walker Events.
Click any link below to view live flights on the respective ATC Network.| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637503668937.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637503719946.png) |
| **[https://ivao.aero/](https://ivao.aero/)** | **[https://www.pilotedge.net/](https://www.pilotedge.net/)** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-02/image-1645818127138.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637503760950.png) |
| [**https://poscon.net/**](https://poscon.net/) | **[https://www.vatsim.net/](https://www.vatsim.net/)** |
| To view more of your PIREPS, click the arrow buttons at the bottom right of your screen. | To download a .csv file of your Logbook, click the **Logbook** button. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627323904.png) | This is a *Charter Flight*. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627338472.png) | This is an *Event Flight*, and if you click on the icon, it will take you to that event in the calendar. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627348978.png) | This is a *Tour Flight*, and if you click on the icon, it will take you to that event in the calendar. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627359044.png) | This indicates that the flight was completed with *World Wide Persistence*. We recommend reading our document on this feature by [clicking here.](https://docs.walkerair.us/books/2-training/page/pilot-profile-settings-worldwide-persistence) |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627371467.png) | This is the date and time that your PIREP was submitted. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627391836.png) | This indicates an *approved* PIREP. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627437087.png) | This indicates an *approved PIREP* with a diverted landing airport. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627413145.png) | This indicates a *rejected* PIREP. |
As of January 24, 2023, we now log the take off and landing point in relation to your position reports. If you zoom into the departure or arrival airport, you can see the exact moment the airplane left the runway and when it touched down on the runway. We also log additional information such as take off speed, pitch, wind, landing rate, g-force, and more. If the icons are centered over the airport, or there is information below missing, this means we do not have the appropriate data from the ACARS to provide the information.
| **Take Off** | **Landing** |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627841448.png) *Airport* *Rotation Speed, and Pitch* *Wind Direction and Speed* | [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687627850694.png) *Airport* *Rotation Speed, and Pitch* *Wind Direction and Speed* |
| **Flight Information** | **Points** | **Financials** | **Times** | **Flight Log** |
| Clicking the **Flight Information** button will open the pop-up below. It shows a very high level summary of your flight's operational details. To close it, click the **Flight Information** button – **or** – the icon at the bottom of the pop-up. If you completed an event flight, your bonus hours and points will be reflected in this section. You will notice ... **(# FOR EVENT)** *This is the only area that you can view your bonus hours and points.* | Clicking the **Points** button will open the pop-up below. It'll show you **how** your *Points* were awarded for this flight. To close it, click on the **Points** button – **or** – the icon at the bottom of the pop-up. | Clicking the **Financials** button will open the pop-up below. It'll show you how much *Revenue* was generated for this flight. *A number of items go into calculating the Revenue for each flight, some of which you **can** control (the amount of fuel you use, the length of your flight and your PAX or Cargo load) and others you **cannot**.* To close it, click on the **Financials** button – **or** – the icon at the bottom of the pop-up. | Clicking the **Times** button will open the pop-up below. It'll show you your boarding, pushback, take off, landing, and deboarding times. *These times are based on specific entries in your log file. If a certain time is shown as 00:00, that means the log entry is missing -- you can verify this by opening your Flight Log to the right of the Times button.* To close it, click on the **Times** button - **or** - the icon at the bottom of the pop-up. | Clicking the **Flight Log** icon will open the pop-up below. It'll show you the data entries our *Flight Data System* made based on input from your Sim. To close the **Flight Log**, click the 'X'. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687628163846.png) | [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687628174088.png) | [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687628185182.png) | [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687628196629.png) | [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687628206727.png) |
| **Approved** | **Rejected** | **Diverted** |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637597338960.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637597313025.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637597502956.png) |
| **Approved** | **Rejected** | **Diverted** |
| The criteria for an **Approved** flight are: - You completed a flight from your planned *departure* airport to your planned *arrival* airport; and, - The Company’s *Landing Rate Standard – a landing rate equal to or softer than -801 fpm* was **achieved**. All points, flight hours and pay are awarded. The PIREP is posted to your Logbook as being Completed | **Approved**. | The criteria for a **Rejected** flight are: - The Company’s *Landing Rate Standard – a landing rate equal to or softer than -801 fpm* was **exceeded**; and/or, - The total points awarded for your flight equals -15 or more. - Your flight time was 00:00 hours (premature landing); and/or, - You used more fuel than you left the airport with (in-flight refueling); and/or, - You did **not** fly with a *Walker Air Transport* livery. No points, flight hours or pay are awarded. You will not be returned to the starting airport for this flight. The PIREP is posted to the your Logbook as being Completed | **Rejected**. | The criteria for an **Diverted** flight are:
- You completed a flight from your planned *departure* airport to an *unplanned arrival* airport; and,
- The Company’s *Landing Rate Standard – a landing rate equal to or softer than -801 fpm* was **achieved**.
All points, flight hours and pay are awarded.
*If this occurs when flying a **Tour** leg, you will **not** be advanced to the next leg. The leg will have to be reflown.* The PIREP is posted to your Logbook as being Completed | **Diverted**. |
*Staff will not remove flights for pilots that fail to use the 72 hour window.*
You can find the delete button on the top banner of your PIREP next to your submitted time (remember, you only have *72 hours.)* [](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699724201376.png) Click on that button and a warning will pop up asking you to confirm. [](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699724296870.png) Once confirmed, the PIREP will be removed. ***Tour Flight****:* *if the flight deleted was your recent leg for a tour, you will be pushed back to the previous leg so that you can complete the leg again.**This is not recoverable. If you delete your flight, it is lost for good.*
- - - - - - #### Restrictions You will see a disabled trashcan on certain flights that cannot be deleted.| [](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699723498555.png) | **Tour Completed** You cannot delete a flight if a tour is completed. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699723498555.png) | **Not the last completed flight for the Tour** You cannot delete a flight unless it the most recent leg completed. We do not want pilots on leg 8 of a tour, and delete leg 5 and get pushed back to leg 5. |
| **Category** | **Points** | **How is it determined?** |
| **Completed Flight** | **+5** | |
| **Per Hour of Flight** | **+1** | |
| **Per 50 Nautical Miles of Flight** | **+1** | |
| **Completed 20-Minute Pre-Flight** | **+3** | *Pre-flight time is calculated between the log entries 'Preflight started, flying' and 'Pushing back with # of fuel'.* |
| **Flaps Position Set *–* Takeoff** | **+1** | *Takeoff flaps are determined by log entry 'Flaps set to' that occur **before** the log entry 'Taking off'.* |
| **Flaps Position Set *–* Landing** | **+1** | *Landing flaps are determined by log entry 'Flaps set to' that occur **after** the log entry 'Approaching'. The 'Approaching' log entry will not occur if you are not properly in cruise phase. Please read note above regarding MSFS 2020 and/or ensure you know how to properly use the ACARS application to set your correct cruise level.* |
| **Exceed 250kts under 10,000 ft for *more than* 2 minutes**
*Only applicable when aircraft MTOW is **less than** 300,000lbs (136,077kgs).* | **-5** | *Aircraft that have an MTOW **less than** 300,000lbs (136,077kgs). You can view the MTOW of our fleet by visiting Company > Fleet in CrewOps and viewing the MTOW column.* |
| **Overspeed**
*Only deducted once regardless of number of instances of overspeeding* | **-2** | *Log indicates 'Overspeed'.* |
| **Time Compression** | *Log indicates 'Simulation rate set to'.* *A 15% penalty will be assessed against the total number of points earned for that flight.* ***EXAMPLE:*** *46 points earned – 7 point penalty (.15 × 46) = 39 points awarded.* | |
| **Bonus Multiplier** | *The bonus multiplier helps equalize flights in all Fleet aircraft regardless of distance flown and/or cruising speed by using a proprietary algorithm and applying it to those with cruise speeds of 250kts or less and cruise speeds between 251kts and 400kts.* | |
| **Pilots Home Airport** | **+5** | *You departed from or arrived at your Hub airport.* |
| **Landing Rates (Aircraft MTOW < 12,500lb)** | |
| **-800 fpm to -701 fpm** | **-8** |
| **-700 fpm to -601 fpm** | **-6** |
| **-600 fpm to -501 fpm** | **-4** |
| **-500 fpm to -401 fpm** | **-2** |
| **-400 fpm to -300 fpm** | **+1** |
| **-300 fpm to -201 fpm** | **+2** |
| **-200 fpm to -101 fpm** | **+4** |
| **-100 fpm to 0 fpm** | **+5** |
| **-150 fpm** | **+100** |
| **Landing Rates (Aircraft MTOW > 12,500lb)** | |
| **-800 fpm to -701 fpm** | **-4** |
| **-700 fpm to -601 fpm** | **-2** |
| **-600 fpm to -501 fpm** | **+1** |
| **-500 fpm to -401 fpm** | **+2** |
| **-400 fpm to -301 fpm** | **+4** |
| **-300 fpm to -101 fpm** | **+5** |
| **-100 fpm to 0 fpm** | **+2** |
| **-150 fpm** | **+100** |
| **1** | **2** | **3** |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202067020.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202135807.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202249779.png) |
| **1** | **2** | **3** |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202067020.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202135807.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202249779.png) |
| **1** | **2** | **3** | **4** | **5** | **6** |
| Aircraft Type Flown | Flight Time | Flight Distance | Landing Rate | Points Awarded | Flight Status (Approved; Rejected; Diverted) |
*Hours and points do not reset on promotion. They carry over as you progress towards your next rank.*
| **Rank | Title** | **Insignia** | **Minimum Hours** | **Minimum Points** | **Pay Rate (Hourly)** |
| **Flight Student** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456445376.png) | 0 | 0 | $15.00 |
| **First Officer** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456466547.png) | 25 | 300 | $35.00 |
| **Senior First Officer** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456479788.png) | 75 | 900 | $45.00 |
| **Captain** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456491667.png) | 100 | 1,200 | $65.00 |
| **Flight Captain** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456503699.png) | 300 | 3,600 | $85.00 |
| **Senior Flight Captain** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456514845.png) | 500 | 6,000 | $105.00 |
| **Chief Pilot I** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456526639.png) | 1,000 | 12,000 | $115.00 |
| **Chief Pilot II** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456540325.png) | 2,500 | 30,000 | $135.00 |
| **Chief Pilot III** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456554321.png) | 5,000 | 60,000 | $165.00 |
| **Senior Chief Pilot I** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456572277.png) | 7,500 | 90,000 | $192.00 |
| **Senior Chief Pilot II** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456585921.png) | 10,000 | 120,000 | $225.00 |
| **Senior Pilot Emeritus** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456600978.png) | 15,000 | 180,000 | $255.00 |
| **Approved** | **Rejected** | **Diverted** |
| The criteria for an **Approved** flight are: - You completed a flight from your planned *departure* airport to your planned *arrival* airport; and, - The Company’s *Landing Rate Standard – a landing rate equal to or softer than -800 fpm* was **achieved**. All points, flight hours and pay are awarded. The PIREP is posted to your Logbook as being Completed | **Approved**. | The criteria for a **Rejected** flight are: - The Company’s *Landing Rate Standard – a landing rate equal to or softer than -801 fpm* was **exceeded**; and/or, - The total points awarded for your flight equals -15 or more. - Your flight time was 00:00 hours (premature landing); and/or, - You used more fuel than you left the airport with (in-flight refueling); and/or, - You did **not** fly with a *Walker Air Transport* livery. No points, flight hours or pay are awarded. The PIREP is posted to the your Logbook as being Completed | **Rejected**. | The criteria for a **Diverted** flight are:
- You completed a flight from your planned *departure* airport to an *unplanned arrival* airport;
- The Company’s *Landing Rate Standard – a landing rate equal to or softer than -800 fpm* was **achieved**.
All points, flight hours and pay are awarded.
*If this occurs when flying a **Tour** leg, you will **not** be advanced to the next leg. The leg will have to be reflown.* The PIREP is posted to your Logbook as being Completed | **Diverted**. |
*Points are calculated based on log entries from the ACARS client. If your client fails to record all the entries we require you may lose out on points. Flight Operations is unable to modify your log file.*
Microsoft Flight Simulator 2020 has a habit of not registering pilots in 'Cruise' phase due to how their altitude is determined. This will impact your log record, [please click here to read our FAQ item on this in order to ensure you get proper points awarded.](https://docs.walkerair.us/books/3-help/page/flight-operations#bkmrk-i-just-checked-my-ac)
| **Category** | **Points** | **How is it determined?** |
| **Completed Flight** | **+5** | |
| **Per Hour of Flight** | **+1** | |
| **Per 50 Nautical Miles of Flight** | **+1** | |
| **Completed 20-Minute Pre-Flight** | **+3** | *Pre-flight time is calculated between the log entries 'Preflight started, flying' and 'Pushing back with # of fuel'.* |
| **Flaps Position Set *–* Takeoff** | **+1** | *Takeoff flaps are determined by log entry 'Flaps set to' that occur **before** the log entry 'Taking off'.* |
| **Flaps Position Set *–* Landing** | **+1** | *Landing flaps are determined by log entry 'Flaps set to' that occur **after** the log entry 'Approaching'. The 'Approaching' log entry will not occur if you are not properly in cruise phase. Please read note above regarding MSFS 2020 and/or ensure you know how to properly use the ACARS application to set your correct cruise level.* |
| **Exceed 250kts under 10,000 ft for *more than* 2 minutes**
*Only applicable when aircraft MTOW is **less than** 300,000lbs (136,077kgs).* | **-5** | *Aircraft that have an MTOW **less than** 300,000lbs (136,077kgs). You can view the MTOW of our fleet by visiting Company > Fleet in CrewOps and viewing the MTOW column.* |
| **Overspeed**
*Only deducted once regardless of number of instances of overspeeding* | **-2** | *Log indicates 'Overspeed'.* |
| **Time Compression** | *Log indicates 'Simulation rate set to'.* *A 15% penalty will be assessed against the total number of points earned for that flight.* ***EXAMPLE:*** *46 points earned – 7 point penalty (.15 × 46) = 39 points awarded.* | |
| **Bonus Multiplier** | *The bonus multiplier helps equalize flights in all Fleet aircraft regardless of distance flown and/or cruising speed by using a proprietary algorithm and applying it to those with cruise speeds of 250kts or less and cruise speeds between 251kts and 400kts.* | |
| **Pilots Home Airport** | **+5** | *You departed from or arrived at your Hub airport.* |
*The MTOW for the aircraft you are flying can be found at Company > Fleet. This is the value we use to determine the group below you will receive points from.*
| **Landing Rate** | **MTOW less than 12,500lbs** | **MTOW more than 12,500lbs** |
| **-800 fpm to -701 fpm** | **-8** | **-4** |
| **-700 fpm to -601 fpm** | **-6** | **-2** |
| **-600 fpm to -501 fpm** | **-4** | **+1** |
| **-500 fpm to -401 fpm** | **-2** | **+2** |
| **-400 fpm to -300 fpm** | **+1** | **+4** |
| **-300 fpm to -201 fpm** | **+2** | **+5** |
| **-200 fpm to -151 fpm** | **+3** | **+5** |
| **-150 fpm** | **+100** | **+100** |
| **-149 fpm to -101 fpm** | **+4** | **+3** |
| **-100 fpm to 0 fpm** | **+5** | **+2** |
|  | *If you happen to be lucky enough to land the illustrious -150fpm. You will be awarded with our super special "BUTTER!" badge and 100 points! Now, we must state for legal reasons that a -150fpm is not the holy grail landing you need to aim for in every single aircraft. Doing this can result in gear breakage, spoilers not activating, autobrakes sitting around, and well, the plane not working right. We warned you!* |
| **1** | **2** | **3** |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202067020.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202135807.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202249779.png) |
*You must have an active **simBrief** account in order to use the integration. If you don't have an account, visit [**simBrief**](https://www.simBrief.com/) to create it.*
- - - - - - #### **What's the *simBrief* Operational Flight Plan?** The *simBrief* OFP, also known as the *Operational Flight Plan*, is essentially a dispatch packet. It simulates a real world experience with Pilots receiving information about their flight, weather, routing, fuel usage, weights, etc. – everything required to ensure they're operating within the performance standards of the aircraft they're flying. *simBrief* does a good job adding to the realism of simulated flying by offering this service. That's why we encourage you to sign up for an account and, when possible, use it. **simBrief Download**: [**https://www.simbrief.com/home/index.php**](https://www.simbrief.com/home/index.php) If you need help understanding the OFP and how to use it, ask your fellow Pilots. The information contained here is very useful for setting up your aircraft's *Flight Management Computer* to make your flight as realistic as possible. [](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671899457532.png) Let's take a look at a number of items:| **1.** | **Flight Tracking** – When you start your ACARS application – *smartCARS 3* or *FlightTrackerXP –* you'll see your aircraft on the map and it'll show your flight path as you are flying. |
| **2.** | **Route Copy** – Click the icon next to the route to copy it to your clipboard. **NOTE:** *This is useful for pasting the route into ACARS.* |
| **3.** | **Pre-File** – These buttons take you to their respective online ATC sites with a pre-filled form to submit your flight plan. |
| **4.** | ***FlightAware* and *SkyVector*** – View active real flights leaving your departure airport – or – open the flight plan route in *SkyVector*. |
| **5.** | **Dispatch Release** – View the raw OFP print out. |
| **6.** | **Edit** – This opens *simBrief* in another tab. That allows you to edit this specific flight. **NOTE:** *If you **do** edit your flight, you must click **Reload** – as explained next.* |
| **7.** | **Reload** – After completing your OFP edit, you must click the **Reload** button to refresh its data in the template. |
| **8**. | **Flight Status** – A number of informational items regarding the real-time status of your current flight are displayed on the map. - When *smartCARS 3* has **not** been started *–* meaning you did **not** click 'Start' *–* this reminder will be seen; - When you're in Preflight, the **Network Status** is displayed as a means of reminding you to set the flag for the ATC network you're using; - When in the various phases of flight, your altitude, ground speed, time remaining, network and phase will be displayed. If you're successfully in **Cruise**, the phase indicator will turn green (useful for mistakes with cruising altitude or low pressure problems.); and, - Once you've arrived and the PIREP is ready to be submitted, the status shows only **Arrived** (in green). **NOTE:** *The data updates every 10 seconds.* [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1652873631959.png) |
| **9.** | **Weather and Runways** This area will allow you to review the METAR, TAF, and Runway information for your departure, arrival, and alternate airfields. *Notice how we provide you with the runway ILS information (if equipped.)* [](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671899532417.png) |
This section is relevant if you use the "Import Latest simBrief OFP" function. If you simply click the green button, you can proceed past this section.
If you see this message and you are using the "Import Latest simBrief OFP" then you have entered incorrect information. You must fix the following information in your simBrief OFP before you import it to the CrewCenter. Failing to do so will result in the message below showing for the duration of your flight. [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1652873640833.png) Click the "Edit" button on the OFP page and ensure that the following fields match *your* information!| [](https://docs.walkerair.us/uploads/images/gallery/2023-05/image-1684842304784.png) | The Airline and Flight Number box ***must*** match the flight prefix and number of the flight you bid. If you are flying WAX 221, you will enter "WAX" in Airline and "221" in Flight Number. |
| **1** | Click your name at the top right of the *Navigation Bar*; |
| **2** | Scroll down and select **Settings**; |
| **3** | Click **simBrief**; and, |
| **4** | Complete your user *Username* and *Operational Flight Plan* settings: |
| **a. Username** – You must enter your simBrief username if you wish to use the *Import Latest simBrief OFP* option found on your briefing. | |
| **b. Plan Format** – Our default OFP plan is *DAL.* If you wish to use something else, choose it from the list provided. | |
| **c. Weights** – Weights for simBrief default to *pounds (lbs).* If you'd rather use kilograms (kgs), be aware of the fact all weights shown on our website will be in kilograms instead of pounds. **NOTE:** *If you **do** change to kilograms, you must also change the **Settings** in [**ACARS**](https://docs.walkerair.us/books/help/page/smartcars-windows-pc "smartCARS | Windows PC") to kilograms as well.* |
*You should be familiar with all of the options shown, so their explanations will **not** be detailed here. For more information, review the [**simBrief User Guide**](https://www.simbrief.com/system/guide.php).*
[](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671899567297.png) **3**. Once you've made your selections, scroll to the bottom of the page. Click the **Save SimBrief** button. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1640872440534.png)*If you forget to click the **Save SimBrief** button, your preferences will **not** be saved.*
- - - - - - #### **How do I generate a *simBrief* Operational Flight Plan?** This is the *Pilot Briefing* for the flight you selected. It'll provide you with your flight information, weather and a route map. The top right section of the map provides the *simBrief* status – it's either **Available** or **Not Available**.| **Available** | **Not Available** |
| If *simBrief* has a default airframe for the aircraft you've chosen – **or** – you entered a saved airframe (**Custom Airframe**) in your *simBrief* settings, you're able to generate an OFP from our website.
*To learn more about **Custom Airframes**, scroll down to its section below.* | If *simBrief* does **not** have a default airframe for the aircraft you've chosen – **or** – you have **not** entered a saved airframe (**Custom Airframe**) in your *simBrief* settings, you'll **not** be able to generate an OFP from our website.
*To learn more about **Custom Airframes**, scroll down to its section below.* |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650210779843.png) | **COMMENT:** [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650210840245.png) When you see these times in your OFP, it's important you know they're only ***estimates*** determined using wind data available at the time it was generated. Winds are seldom, if ever, static over time. That's why these times should **not** be considered as absolutes. |
*You're logging directly into simBrief through an API. As a result, your credentials are **not** transmitted through our servers.*
- - - - - - #### ***simBrief* Import** If you entered your *simBrief* Username in settings, you'll see an *Import Latest simBrief OFP* option available. This allows you to create an OFP on the *simBrief* website and import it back into our system so it can be viewed with our OFP template. There are, however, a few things you **must** to do to enable that to happen. You must: - generate the OFP on the *simBrief* website; - ensure *Airline* equals the *prefix* of your flight (ex. WAT, WAC, WAX, etc.); and, - ensure *Flight Number* equals the number on your bid. - ensure *ATC Callsign* matches your Pilot ID| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1686576678077.png) | The Airline and Flight Number box ***must*** match the flight prefix and number of the flight you bid. If you are flying WAX 221, you will enter "WAX" in Airline and "221" in Flight Number. |
| [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1686576741487.png) | The ATC Callsign must match your Pilot ID in order for the same callsign to be carried over into your online flying pre-files. If you leave this blank, SimBrief will use your flight number above as ATC callsign which will not follow our [online flying rules.](https://docs.walkerair.us/books/3-help/page/online-atc)
This does not apply to members of the [Walker Patron program](https://docs.walkerair.us/books/2-training/page/pilot-profile-patreon) as they are allowed to fly any airline/callsign outside of Event flights. |
*To learn more about the Custom Airframe system, see the [**simbrief Guide (Dispatch Fleet Page)**](https://www.simbrief.com/system/guide.php).*
**Custom Airframes** allow the flight characteristics of your aircraft to be more in-line with your performance expectations. When you generate a *simBrief* **Flight Plan** using a **Custom Airframe** for a specific aircraft you've stored in the *Crew Center*, it will be used instead of the *simBrief* default when selected for a fligtht. These instructions will assume you've created a Custom Airframe – or have an ID from one shared with you.*Before you begin this process, determine the Fleet assignment of the aircraft for which you wish to create a Custom Airframe – Cargo, Charter or Scheduled.*
**1**. Log in to **[*simBrief*](https://www.simbrief.com/home/ "simBrief")**. Go to **Dispatch** > **Saved Airframes**. For our example, we'll use the *Fenix A320*. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690032967706.png) **2**. Click the **Edit** button next to the **Custom Airframe** you want to use. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690033018036.png) **3**. Copy the **Internal ID** from the *Airframe Info*, there is a handy "clipboard" button you can click. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690033032618.png) **4**. Go to your **Profile** settings in the *Crew Center* website. Click *simBrief*. Scroll down to the *Custom Aircraft Frames* section. [](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671899555935.png) **5**. Each Company aircraft is assigned to a specific Fleet. Because the *Daher Kodiak* is in the Charter Fleet (Charter Operations), expand the **Charter Operations** section. This is why knowing the Fleet assignment of your aircraft is important. [](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671899616826.png) **6**. Locate your aircraft in the listing. In the *Text Box* beneath it, paste the **Internal ID** you copied in Step 3. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1640871010188.png) 7\. Scroll to the bottom of the page. Click the **Save SimBrief** button. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1640872440534.png)*If you forget to click the **Save SimBrief** button, your Custom Airframe will **not** be saved.*
# Worldwide Persistence ##### **What is it?** Worldwide Persistence (WWP) changes your Charter flight experience in our airline. By enabling it, your charter flight will be treated like our Cargo and Scheduled location persistence. Once you land, your location will be moved to that arrival airport and your next chartered flight must department from there.***Events** and **Tours** are not affected by Worldwide Persistence, and therefore your location does not move.*
If you enable Worldwide Persistence, you’ll experience the following: - You’ll be required to depart from your last arrival airport for all Charter flights. - The departure airport field in Charter flights will be disabled and show your last arrival airport, whether it was a flight you completed (in Cargo, Charter, or Scheduled) or a Jumpseat you purchased. - The 'Find a Flight' departure field will be disabled. - The Jumpseat Airport List will expand to include all 55k+ airports in our database. - - - - - - ##### **Enable / Disable Option – Within Pilot Settings** You can enable Worldwide Persistence by clicking your name in the top right > Settings > Worldwide Persistence. To **Enable** this option, click the **toggle** at the bottom of the image. Click the **Save Settings** button at the bottom of the page to save it. To **Disable** this option, click the **toggle** at the bottom of the image. Click the **Save Settings** button at the bottom of the page to save it.| **With Worldwide Persistence**... | ... **what happens?** |
| **On** | **Enabled** | Your location will be moved if you complete a charter flight, and you will be required to depart from that location next. |
| **Off** | **Disabled** | You can department from any airfield in the Charter module. |
*If you do **not** click the **Save Settings** button, the option you selected – **Enable** or **Disable** – will **not** appear.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1689858954566.png) - - - - - - ##### **Enable / Disable Option – Within Charter Flight Bid** You may also **Enable** or **Disable** *Worldwide Persistence* when creating a Bid for a **Charter Flight** by clicking the toggle beside the *globe* – as shown in the image below. Reference: [**https://crew.walkerair.us/charter**](https://crew.walkerair.us/charter "Worldwide Persistence") [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1689858975363.png)| **With Worldwide Persistence**... | ... **what happens?** |
| **On** | **Enabled** | Your location will be moved if you complete a charter flight, and you will be required to depart from that location next. |
| **Off** | **Disabled** | You can department from any airfield in the Charter module. |
| **General Contact** | **Company Website** | **Discord Invitation** |
| [**help@walkerair.us**](mailto:help@walkerair.us) | [**https://walkerair.us**](https://walkerair.us) | You can find it in your *Welcome Email* – **or** – click **Discord** in the menu under your name in the *Navigation Bar* on the *Crew Operations* website. |
| **Help** | **Assistance** | **Requests** | **Action Steps** | ||||
| For **Company Pilots** |
| ||||
| For all others | Submit a [**Help Ticket**](https://docs.walkerair.us/books/2-training/page/help-submit-a-ticket) or email [**help@walkerair.us**](mailto:help@walkerair.us). |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638282704910.png) | Laminar Research X-Plane |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638282723876.png) | Lockheed Martin Prepar3D® |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638282760642.png) | Microsoft® Flight Simulator 2020 (Steam *and* non-Steam version) |
*A PIREP is, quite simply, a Pilot Report. It contains digital data about the flight you flew and completed. After processing that data in our automated, proprietary system, it’s immediately filed, at which time it’s also added to your Pilot Logbook and is available for review.*
- - - - - - ##### **Which online, multiplayer networks are supported by *Walker Air Transport*?** You can fly online with us using the *IVAO*, *PilotEdge,* and *VATSIM* networks. - - - - - - ##### **What if I don't want to or can’t fly on a multiplayer network?** It’s not a problem at all and there’s *never* any pressure for you to do so. You may fly **offline** with us as much or as little as you desire. And in fact, most of our Pilots do *not* fly online at all. - - - - - - ##### **Can I fly for *Walker Air Transport* and another virtual airline at the same time?** Yes. Our Pilots are **not** prohibited from flying for other VAs. As a matter of practice, though – and in accordance with a provision of our *Code of Conduct* – you may **not** publicly advertise another VA while flying for us. - - - - - - ##### **What awards can *Walker Air Transport* Pilots earn?** We have an achievement-based **Award System** where our Pilots earn badges for successfully completing flight-related goals and objectives. Go [**here**](https://docs.walkerair.us/books/3-help/page/awards) to view the complete list of our Awards. - - - - - - ##### **How’s flight data tracked?** To log your flight data, we utilize **ACARS** Flight Tracking software: - TFDi Design’s *smartCARS 3*; and, - *FlightTrackerXP –* an ACARS-compatible, MacOS Flight Tracker for for **X-Plane only**. - - - - - - ##### **How often does a *Walker Air Transport* Pilot fly?** Our Pilots fly as often as they desire – and they do **not** have formal flight schedules. We *do*, however, have some guidelines that must be followed. A New Hire/Flight Student must complete their first flight within fourteen (14) days after receiving their *Acceptance Email*. Thereafter, every *Walker Air Transport* Pilot maintains a status based on the frequency of their flight activity.| **Status** | **Description** |
| **Active** | At least one (1) completed flight/PIREP in the past thirty (30) days. A **New Pilot** must complete their first flight within fourteen (14) days after receiving *Acceptance Email*. |
| **On Leave** | No completed flight/PIREP in the past thirty (30) days. A Pilot will be placed **On Leave** if they do **not** complete *at least* one (1) flight every thirty (30) days. |
| **Retired** | No completed flight/PIREP in the past ninety (90) days. A Pilot will be **Retired** if they do **not** complete *at least* one (1) flight every ninety (90) days. |
*A PIREP is, quite simply, a Pilot Report. It contains digital data about the flight you flew and completed. After processing that data in our automated, proprietary system, it’s immediately filed, at which time it’s also added to your Pilot Logbook and is available for review.*
- - - - - - ##### **It looks I won’t be able to fly at any time in the next month or so. What should I do?** Life happens – and situations and circumstances change. We understand that… Based on your level of activity (as noted above), you’ll be classified as either **On Leave** or **Retired**. You’ll receive an email from us notifying you of your change in status along with what steps are necessary in order for you to return to **Active** status. If you have questions about your status, submit a **Help Ticket**. - - - - - - ##### **Is there a *minimum* number of flights or hours I have to fly in order to retain ‘Active’ status?** No. There are no minimum flight time requirements – as long as there’s a takeoff at a departure airport and a landing at an arrival airport, the length of time your aircraft is airborne doesn’t matter. The key to maintaining and retaining an ‘Active’ status is to complete *at least* one (1) flight every thirty (30) days. As a matter of practicality, though, we don’t see the value in doing that. Flights of that type lose money. Therefore, if flights of this type become regular occurrences for you, we’ll need to have a conversation about it. - - - - - - ##### **Is there a *maximum* number of flights or hours I’m allowed to fly in a day** | **week** | **month** | **year?** No. You may fly as much and as often as you desire. From a real-world | healthy balance | quality of life perspective, though, you *may* wish to use current FAA regulations as a guide in planning and using your time. Based on what they say: - Pilots are allowed a *maximum* of 60 hours of flight duty per week (defined as 168 consecutive hours). - In any consecutive 28-day period, a Pilot cannot exceed 290 hours, of which no more than 100 hours can be flight time. - During 365 consecutive days, Pilots cannot exceed 1,000 flight-time hours. - - - - - - ##### **What do I do if I want to leave *Walker Air Transport*?** You may terminate your position with us at any time. If you ever wish to return, though, you’ll be treated as a new applicant – you’ll need to complete an *Application Form* and go through the approval process. If approved, you’ll start with us as a Student Pilot with zero hours and zero points. Any hours and points accumulated under your previous Pilot ID will be lost. - - - - - - ##### **Which airplanes can I use to fly with *Walker Air Transport*?** On our website’s *Fleet* page ([**https://walkerair.us/fleet.php**](https://walkerair.us/fleet.php)), you’ll see the wide variety of aircraft we fly in our Cargo, Charter and Scheduled Fleets – each with a custom and proprietary *Walker Air* livery. From day one, you may fly any aircraft you desire – **we do not restrict aircraft type to rank**. Additionally, with each aircraft in the *Fleet* page, you’ll see the flight simulator in which it may be flown and its Developer. A few quick clicks will let you know which aircraft currently in your personal ‘hanger’ can be flown here. Depending on the type of flight you operate, though, you **must** fly an aircraft in that specific fleet. That means: - For a *Cargo* flight, an aircraft in the Cargo Fleet **must** be flown; - For a *Charter* flight, an aircraft in the Charter Fleet **must** be flown; and, - For a *Scheduled* flight, an aircraft in the Scheduled Fleet **must** be flown. **No substitutes are allowed**. - - - - - - ##### **Do I need to install addon panels** | **sounds** | **mods in addition to aircraft?** No – all you need to install to fly for us is an appropriate aircraft. Anything else you choose to do with it is up to you. We *do*, however, recommend using a panel and sound package designed for the aircraft you’re flying in order to achieve the greatest realism. - - - - - - ##### **Where are *Walker Air Transport’s* Hubs?** Unlike other VAs, we do **not** have Hubs. Instead, putting our '*Freedom to Fly*' beliefs into practice, we allow our Pilots to choose their own Home Base (**Home**) from any of over 44,000 airports in our database. - - - - - - ##### **Is it possible to change from one Home to another?** On your *Application Form*, you were asked to specify a Home Base (**Home**). It’s from this assigned location you must make your **first** Cargo or Scheduled flight. Thereafter, it doesn’t factor into your flying – *unless* that’s what you want to do. If you wish to change your **Home**, you can do so on your own anytime you wish to do so – and as many times as you desire. You can do this yourself in your **Pilot Profile**. Click [**here**](https://docs.walkerair.us/books/2-training/page/the-navigation-bar-pilot-profile) to learn more about it. - - - - - - ##### **How do I complete and submit a Help or Request Form?** Instructions on how to complete a **Help Ticket** can be found [**here**](https://docs.walkerair.us/books/2-training/page/the-crew-operations-website#bkmrk-help). - - - - - - ##### **Where can I fly with *Walker Air Transport*?** With well over 640,000 published schedules spanning the *entire* world, our **Cargo** and **Scheduled** Pilots have a *significant* number of flight options from which to choose. Our **Charter** Pilots have even *more* flight options – if an airport exists in your flight simulator’s database, you can fly there. - - - - - - ##### **I have hours in another Virtual Airline for which I no longer fly. Can they be transferred and credited here?** No. All Pilots begin their careers at *Walker Air Transport* with 00:00 hours and zero points. - - - - - - ##### **What Rank can I achieve?** Achieving Rank is based on a very simple model… You’re promoted based on the number of hours you fly *and* the points you earn by completing a flight. To work your way through the ‘ranks’, all you need to do is build your flight hours and your points by completing flights and meeting **both** of the requirements noted below for minimum *hours* **and** *minimum* points. ##### **Rank** Rank details are illustrated in the following table.| **Rank** | **Title** | **Insignia** | **Minimum Hours** | **Minimum Points** | **Pay Rate (Hourly)** |
| **Flight Student** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456445376.png) | 0 | 0 | $15.00 |
| **First Officer** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456466547.png) | 25 | 300 | $35.00 |
| **Senior First Officer** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456479788.png) | 75 | 900 | $45.00 |
| **Captain** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456491667.png) | 100 | 1,200 | $65.00 |
| **Flight Captain** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456503699.png) | 300 | 3,600 | $85.00 |
| **Senior Flight Captain** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456514845.png) | 500 | 6,000 | $105.00 |
| **Chief Pilot I** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456526639.png) | 1,000 | 12,000 | $115.00 |
| **Chief Pilot II** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456540325.png) | 2,500 | 30,000 | $135.00 |
| **Chief Pilot III** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456554321.png) | 5,000 | 60,000 | $165.00 |
| **Senior Chief Pilot I** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456572277.png) | 7,500 | 90,000 | $192.00 |
| **Senior Chief Pilot II** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456585921.png) | 10,000 | 120,000 | $225.00 |
| **Senior Pilot Emeritus** | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638456600978.png) | 15,000 | 180,000 | $255.00 |
| **Category** | **Points** | **How is it determined?** |
| **Completed Flight** | **+5** | |
| **Per Hour of Flight** | **+1** | |
| **Per 50 Nautical Miles of Flight** | **+1** | |
| **Completed 20-Minute Pre-Flight** | **+3** | *Pre-flight time is calculated between the log entries 'Preflight started, flying' and 'Pushing back with # of fuel'.* |
| **Flaps Position Set *–* Takeoff** | **+1** | *Takeoff flaps are determined by log entry 'Flaps set to' that occur **before** the log entry 'Taking off'.* |
| **Flaps Position Set *–* Landing** | **+1** | *Landing flaps are determined by log entry 'Flaps set to' that occur **after** the log entry 'Approaching'. The 'Approaching' log entry will not occur if you are not properly in cruise phase. Please read note above regarding MSFS 2020 and/or ensure you know how to properly use the ACARS application to set your correct cruise level.* |
| **Exceed 250kts under 10,000 ft for *more than* 2 minutes**
*Only applicable when aircraft MTOW is **less than** 300,000lbs (136,077kgs).* | **-5** | *Aircraft that have an MTOW **less than** 300,000lbs (136,077kgs). You can view the MTOW of our fleet by visiting Company > Fleet in CrewOps and viewing the MTOW column.* |
| **Overspeed**
*Only deducted once regardless of number of instances of overspeeding* | **-2** | *Log indicates 'Overspeed'.* |
| **Time Compression** | *Log indicates 'Simulation rate set to'.* *A 15% penalty will be assessed against the total number of points earned for that flight.* ***EXAMPLE:*** *46 points earned – 7 point penalty (.15 × 46) = 39 points awarded.* | |
| **Bonus Multiplier** | *The bonus multiplier helps equalize flights in all Fleet aircraft regardless of distance flown and/or cruising speed by using a proprietary algorithm and applying it to those with cruise speeds of 250kts or less and cruise speeds between 251kts and 400kts.* | |
| **Pilots Home Airport** | **+5** | *You departed from or arrived at your Hub airport.* |
| **Landing Rates (Aircraft MTOW < 12,500lb)** | |
| **-800 fpm to -701 fpm** | **-8** |
| **-700 fpm to -601 fpm** | **-6** |
| **-600 fpm to -501 fpm** | **-4** |
| **-500 fpm to -401 fpm** | **-2** |
| **-400 fpm to -300 fpm** | **+1** |
| **-300 fpm to -201 fpm** | **+2** |
| **-200 fpm to -101 fpm** | **+4** |
| **-100 fpm to 0 fpm** | **+5** |
| **-150 fpm** | **+100** |
| **Landing Rates (Aircraft MTOW > 12,500lb)** | |
| **-800 fpm to -701 fpm** | **-4** |
| **-700 fpm to -601 fpm** | **-2** |
| **-600 fpm to -501 fpm** | **+1** |
| **-500 fpm to -401 fpm** | **+2** |
| **-400 fpm to -301 fpm** | **+4** |
| **-300 fpm to -101 fpm** | **+5** |
| **-100 fpm to 0 fpm** | **+2** |
| **-150 fpm** | **+100** |
| **1** | **2** | **3** |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202067020.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202135807.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638202249779.png) |
*Tour bids do **not** expire*.
- - - - - - ##### **Will my bid expire if I don't complete the flight?** It will be saved in your *Completed Bids* page for 48 hours. After that, it’ll be automatically deleted. If you wish to bid the same flight at a later date, you’ll need to re-enter it.*Tour bids do **not** expire*.
- - - - - - ##### **How long before a scheduled flight’s departure time can I bid on it?** You can create and submit a bid on any **Cargo** and/or **Scheduled** flight at any time. Once the bid has been submitted, you can fly it *immediately*, irrespective of the published departure time. - - - - - - ##### **Do I have to use real airport charts and maps when flying for *Walker Air Transport*?** No – although a number of our Pilots choose to enhance their experience with us by doing so and find it useful and rewarding. It’s completely up to you. Their use, however, can certainly add an element of realism to your flying experience. When flying online with *IVAO*, *PilotEdge* and *VATSIM*, though, you’ll probably need them when you arrive or depart under the ATC guidance they provide. By the way – many of these items can be downloaded from the Internet at no cost. - - - - - - ##### **How can I obtain airport charts?** Airport Charts suitable for simulation purposes are typically available within your flight simulator. There are also many other options – free *and* subscription-based – that can be explored using the Internet. - - - - - - ##### **When I use *Google* to find something on the Internet, I can never seem to find what I'm looking for. Can you help me?** It's well beyond the scope of what we do here to provide lessons on how to conduct a search using *Google –* or any other Internet Search Engine. We *can,* however, *s*uggest a tutorial many others here and elsewhere have found helpful. You may find it [**here**](https://coursebuilder.withgoogle.com/sample/course?use_last_location=true). - - - - - - ##### **Does *Walker Air Transport* use ACARS (flight tracking software) Programs?** Yes. We currently utilize TFDi Design’s *smartCARS 3* program and *FlightTrackerXP,* an ACARS-compatible flight tracker for MacOS (**X-Plane only**). They seamlessly interface with our custom-designed and automated *Flight Data System* by pulling flight data directly into our database, enabling us to create PIREPs and populate the *Crew Ops* website with data. That allows you to concentrate on flying, **not** manually completing and filing reports. - - - - - - ##### **What’s a PIREP?** A PIREP is, quite simply, a *Pilot Report*. It contains digital data about the flight you flew and completed. After processing that data in our automated, proprietary system, it’s immediately filed, at which time it’s also added to your *Pilot Logbook* and is available for review. **Manual PIREPS are not allowed**. - - - - - - ##### **When will my PIREP be posted to my Flight Log?** Instantly. We use a custom-designed, automated PIREP system that, with the simple click of a couple of buttons, files it before you ever leave your aircraft at the end of a flight. **Manual PIREPS are not allowed**. - - - - - - ##### **How do I file a PIREP?** You don’t ever need nor will you ever be able to manually file a PIREP – our automated, proprietary system does that for you. Click a couple of buttons once your aircraft has come to a stop and it's done. **Manual PIREPS are not allowed**. - - - - - - ##### **Do you accept manual PIREPS?** No. Manually-completed PIREPS are **not** allowed. - - - - - - ##### **When will my PIREP be approved?** Technically, **all** PIREPS are **automatically processed** and approved once they’re submitted. **Manually-completed PIREPS are not allowed**. Depending on a number of factors, though, a PIREP will be classified in one (1) of the following ways:| **Approved** | **Rejected** | **Diverted** |
| **Approved** | **Rejected** | **Diverted** |
| The criteria for an **Approved** flight are: - You completed a flight from your planned *departure* airport to your planned *arrival* airport; and, - The Company’s *Landing Rate Standard – a landing rate equal to or softer than -800fpm* was **achieved**. All points, flight hours and pay are awarded. The PIREP is posted to your Logbook as being Completed | **Approved**. | The criteria for a **Rejected** flight are: - The Company’s *Landing Rate Standard – a landing rate equal to or softer than -800fpm* was **exceeded**; and/or, - Your flight time was 00.00 hours (premature landing); and/or, - You used more fuel than you left the airport with (in-flight refueling); and/or, - You did **not** fly with a *Walker Air Transport* livery. No points, flight hours or pay are awarded. The PIREP is posted to the your Logbook as being Completed | **Rejected**. | The criteria for a **Diverted** flight are:
- You completed a flight from your planned *departure* airport to an *unplanned arrival* airport; and,
- The Company’s *Landing Rate Standard –* *a landing rate equal to or softer than -800fpm* was **achieved**.
All points, flight hours and pay are awarded.
*If this occurs when flying a **Tour** leg, you will **not** be advanced to the next leg. The leg will have to be reflown.* The PIREP is posted to your Logbook as being Completed | **Diverted**. |
| **Entries Look Normal** | Submit the PIREP. |
| **Entries Don't Look Normal** | Click **Cancel**. Doing so will **not** affect your Logbook in any way – it’ll be like the flight never occurred. |
*Changing the simulation rate is **not** permitted on any **Tour** flight. If you submit a PIREP and increase the simulation rate in any way, you’ll be required to re-fly that leg in order to advance in the **Tour***.
- - - - - - ##### **Do you allow a Pilot to pause the flight simulator while a flight is underway?** Yes. As long as you’re flying *offline* and don’t do anything to interrupt the operation of ACARS, you may pause your flight and resume it at any time afterwards *without penalty*. If you’re flying online in a simulated, real-world environment, though, the Controllers at *IVAO*, *PilotEdge*, *VATSIM* will **not** likely be as accommodating. They typically do **not** allow flights to be paused.**IMPORTANT NOTE FOR MICROSOFT® FLIGHT SIMULATOR 2020 USERS:** *Pausing a flight while underway in this Sim involves a few more steps than those mentioned here. For a more detailed explanation of the process you need to use, go [**here**](https://docs.walkerair.us/books/3-help/page/pausing-your-simulator).*
- - - - - - ##### **Can I fly flights to/from Home Bases other than the one I was assigned?** The **Home Base** (**Home**) you initially requested on your *Application Form* is your primary operating base and only needs to be used for your **first** **Cargo** and **Scheduled** flights. After that, you’re allowed to operate flights starting *or* ending at *any* airport you choose as long as there are flights in the schedule linking them. For **Charter** flights, your **Home** holds no special or unique significance – *unless* you have enabled **Worldwide Persistence**. In which case, these flights will be treated the same as **Cargo** and **Scheduled** flights.*Learn more about **Worldwide Persistence** by [reading this.](https://docs.walkerair.us/books/3-help/page/worldwide-persistence "Worldwide Persistence")*
Once you’ve flown from your **Home**, you **never** have to return to it *unless* you wish to do so (and there’s a 5-point bonus for doing that). - - - - - - ##### **I created a Flight Plan in *simBrief*. Do I have to follow the route and runway assignment it generated?** No. You're free to fly any route you want. The one provided by *simBrief –* or any other flight planning tool you may use *–* is only a suggestion and **not** a requirement. - - - - - - ##### **I like flying helicopters. Can I fly them here?** Yes, you can fly helicopters that we have in our fleet. If there is a helicopter or livery not in our platform, please do not hesitate to open a ticket on our CrewOps and we will look into adding it. - - - - - - ##### **How are new aircraft added to the *Walker Air Transport* Fleet?** We’re aviation and flight simulation enthusiasts who enjoy flying aircraft of all kinds. Our Pilots are as well. As a result, we’re constantly evaluating freeware and payware aircraft Developers release and making our decision to add or not add them to our Fleet based on aircraft availability, operational factors and available resources; therefore, not all requests can be honored. If you’d like to make an aircraft-related suggestion (aircraft *or* livery), submit a **Help Ticket**. Before submitting a request, though, please keep our **Fleet Assignment Criteria** in mind:| **Cargo** | **Charter** | **Scheduled** |
| In order for an aircraft to be added to the *Cargo Fleet*, it must have: - a cargo capacity of 15,000lbs (6,804kgs) or more; - a real-world Cargo/Freighter variant or a Cargo/Freighter conversion completed by an industry-recognized, third-party company; and, - for Company and livery creation purposes, it must also have a Cargo/Freighter 3D model available **or** an ability for the aircraft to be made to appear like a real-world conversion. | In order for an aircraft to be added to the *Charter Fleet*: - It must have between 4 and 30 seats in standard configuration, as stated by the aircraft manufacturer; and, - It must be commonly used in **real-world** Charter operations. **NOTE**: *Some aircraft, at the discretion of the Management Team, may receive special authorization to be in the Charter Fleet. This does **not** mean all aircraft requests will be approved nor considered for special authorization status.* | In order for an aircraft to be added to the *Scheduled Fleet:* - It must have 30 or more seats in standard configuration, as stated by the aircraft manufacturer; and, - It must be commonly used in **real-world** Scheduled operations. |
| **Cargo** | **Charter** | **Scheduled** |
| For a **Cargo** Flight, you must fly an aircraft in the **Cargo** Fleet. If the aircraft you wish to fly is **not** in this Fleet, then you will **not** be allowed to fly a Cargo flight. | For a **Charter** Flight, you must fly an aircraft in the **Charter** Fleet. If the aircraft you wish to fly is **not** in this Fleet, then you will **not** be allowed to fly a Charter flight. | For a **Scheduled** Flight, you must fly an aircraft in the **Scheduled** Fleet. If the aircraft you wish to fly is **not** in this Fleet, then you will **not** be allowed to fly a Scheduled flight. |
*To view the aircraft in each of our Fleets, go here: **Downloads > Liveries > Active***
If the aircraft you wish to fly is **not** listed in a Fleet, you may request it be added by completing a **Help Ticket**.*There is no guarantee the aircraft will be added.*
Additionally, that aircraft must also be flown in our company livery. Any flight you complete while using our ACARS system in a non-fleet aircraft – or one **not** in our livery – will be r**ejected**. And should this happen more than once, you risk being terminated. Members of the [Patreon](https://docs.walkerair.us/books/2-training/page/pilot-profile-patreon) program are excluded from this requirement. - - - - - - ##### **I have an aircraft type listed in your Fleet whose Developer I don’t see. Can I still fly it?** If you wish to fly an aircraft listed in our **Cargo**, **Charter**, and/or **Scheduled** Fleets created by a Developer that’s **not** noted/listed, you may submit a **Help Ticket** requesting it be added to the Fleet.*There is no guarantee the aircraft will be added.*
**You may not, however, under any circumstances whatsoever, fly an aircraft in our System *without* a Company livery.** Submit a **Help Ticket** – **or** – if you have additional questions, post a comment to the **\#general** channel in *Discord*. - - - - - - ##### **Do I have to fly my entire flight in a single session?** No. From a Company standpoint, you may begin a flight, pause and resume it at a later time as often as you think it necessary. As long as ACARS is **not** interrupted, you can complete the flight – and do so without penalty.*Make sure you review your flight simulator’s operating instructions to ensure pausing it will **not** interfere with the operation of ACARS.*
- - - - - - ##### **During a night flight, I discovered my arrival airport did not have any runway lighting. Can I adjust the time-of-day setting to complete the flight?** Yes. You may adjust the time-of-day setting during your flight – at any time *and* as many times as you like. - - - - - - ##### **I just checked my ACARS Flight Log and see the altitude shown there is different than the one being displayed in my aircraft. Is that going to be a problem?** Certain aircraft, altimeter settings, simulators and other factors *can* have an effect on the altitude ACARS receives and displays. In this case, it may not have switched to Cruising mode. If this happens, simply adjust the target altitude (Cruise Altitude) in the SC window until it registers ‘Cruise’. This does **not** have to be the altitude planned – and it has **no effect** on your flight. - - - - - - ##### **I am not getting points for landing flaps?** This happens because the altitude in your simulator is different from the altitude you entered in the ACARS prior to clicking "Fly". In order to resolve this, you need to verify what altitude you are reporting in your simulator. The easiest way to do this is to find yourself on our map, or look at your simBrief OFP (on our website) and check your altitude showing. It is not uncommon for you to have entered FL360, but you find yourself registering at FL380.*X-Plane 12 and Microsoft Flight Simulator are known to report altitude differently than X-Plane and Prepar3D. It has to do with the difference in atmospheric pressure and typically happens at higher altitudes and regions. Due to this, we implemented the green "cruise mode" buttons on the simBrief OFP and Flight Briefing pages for pilots to ensure that they are correctly in cruise phase. You can also verify that by monitoring the log in your ACARS.*
simBrief OFP information can be found here: [https://docs.walkerair.us/books/3-help/page/simbrief#bkmrk-what-is-the-simbrief](https://docs.walkerair.us/books/3-help/page/simbrief#bkmrk-what-is-the-simbrief) If that is the case, simply click the gear icon next to the altitude on the ACARS application and enter FL380. If don't correctly you will see a log entry in your ACARS that reads "Cruising at XXXX". If that line exists, you have successfully entered cruise phase and you will receive points. Cruise phase is activated when your aircraft matches the flight level cruise you specified in the ACARS--see Flight Tab section here: [https://docs.walkerair.us/books/3-help/page/smartcars-windows-pc#bkmrk-on-the-flights-page%2C](https://docs.walkerair.us/books/3-help/page/smartcars-windows-pc#bkmrk-on-the-flights-page%2C) - - - - - - ##### **Do I need to fly with online ATC?** No – we don’t require our Pilots to fly with online ATC. And while it’s *always* encouraged, there’s *never* any pressure for you to do so. To provide online ATC services for our Pilots, we’ve partnered with *PilotEdge* POSCON, and *VATSIM*. Pilots are still able to fly on IVAO as Walker Air Transport regardless of them not being a partner. - - - - - - ##### **When I fly online, what should my Callsign be?** Whenever flying online, enter the following information in the remarks section of your pre-file. **CALLSIGN IS WALKER // VISIT US AT WALKERAIR US** Your callsign will ***always*** be your *Walker Air Transport* Pilot ID.| **If your assigned Pilot ID is WAT300, file your callsign as Walker 300 -- and use that callsign for *all* radio calls.** |
| **If *Worldwide Persistence* is...** | **... then the Departure Airport for your next flight is...** |
| **Enabled** | KTIW | Tacoma Narrows Airport. |
| **Disabled** | *any* airport in our database. |
*With Worldwide Persistence enabled,* *Events and Tours are **not** affected.*
- - - - - - ##### **I just landed in Salt Lake City and my Profile says I’m in Minneapolis. How do I fix that?** There’s actually nothing to fix. Your location -- ‘*Current Location*’ in the graphics below -- only changes when you complete a **Cargo** or **Scheduled** flight. It doesn’t change for **Charter** flights. To see how this works, let’s take a look at some examples…| **EXAMPLE ONE:** - WAT528’s Home is CYYZ | Toronto Pearson International Airport. - Their current location is PGSN | Saipan International Airport. - This means their most recently completed flight was either a **Cargo** or **Scheduled** flight. - Their next **Cargo** or **Scheduled** flight *must* originate at PGSN | Saipan International Airport. - If *Worldwide Persistence* is: - **Enabled**, their next **Charter** flight *must* originate at PGSN | Saipan International Airport. - **Disabled**, their next **Charter** flight may originate anywhere. | **EXAMPLE TWO:** - WAT100’s Hub is KJAX | Jacksonville International Airport. - Their current location is KJAX | Jacksonville International Airport. - This means their most recently completed flight was a **Charter** flight. - Their next **Cargo** or **Scheduled** flight *must* originate at KJAX | Jacksonville International Airport. - If *Worldwide Persistence* is: - **Enabled**, their next **Charter** flight *must* originate at KJAX | Jacksonville International Airport. - **Disabled**, their next **Charter** flight may originate anywhere. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641231284451.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638126852042.png) |
*A Special Note For Those Operating Charter Flights and **Worldwide Persistence (WP)** When Flying Tours: If WP is **enabled**, disable it.* *If WP is **disabled**, you don't need to do anything. Leave it that way.*
# Squawks & Comments - - - - - - ##### **Something doesn’t seem to be working properly on the website. How do I report that?** Submit a [**Help Ticket**](https://docs.walkerair.us/books/2-training/page/help-submit-a-ticket) or post to the **\#support** channel in our *Discord*. - - - - - - ##### **I see my name is no longer on the Pilot Roster. What do I have to do to get back on it?** Submit a [**Help Ticket**](https://docs.walkerair.us/books/2-training/page/help-submit-a-ticket) or let us know using the **\#support** channel in our *Discord*. - - - - - - ##### **I’m unable to log in to *Crew Login* on the website.** Make sure you're using the Pilot ID and password you used during your registration. If, for some reason, that doesn’t work, contact us at [**help@walkerair.us**](mailto:help@walkerair.us) **or** let us know using the **\#support** channel in our *Discord*. - - - - - - ##### **I lost my Password. What do I do?** Contact us at [**help@walkerair.us**](mailto:help@walkerair.us). A new password will be sent to you as soon as possible – *usually* within 24-hours. If you don't receive the email within that time period, please check your Spam/Junk folder. - - - - - - ##### **I can't track my flights because ACARS isn't working.** If you have an ACARS-related issue and/or are told by us you *have* ACARS-related issues, you must contact your application's developer for assistance.*We do not provide support for ACARS applications nor do we accept responsibility for failed PIREPs, corrupted log files or data transmitted to our servers by these applications.*
| **smartCARS 3** | Developer: TFDi smartCARS 3 Platform: Windows PC Simulators: MSFS | Prepar3D | X-Plane Support: [**https://www.tfdidesign.com/knowledgebase.php**](https://www.tfdidesign.com/knowledgebase.php) |
| **FlightTrackerXP** | Developer: Markus Griesslehner Platform: MacOS Simulator: X-Plane Support: *Discord*: **[https://discord.gg/GF9sEdE](https://discord.gg/GF9sEdE)** User Manual: **[https://www.griesslehner.at/flighttrackerxp/manual](https://www.griesslehner.at/flighttrackerxp/manual)** |
*These routes were acquired with FlightAware data before COVID -- they will not account for new routes recently added or effected by COVID.*
| Aeroflot | Canadian North | IrAero | Norwegian Air Shuttle |
| Aer Lingus | Cape Air | Japan Airlines | PSA Airlines |
| Air Canada | Cargolux | Jazz | Qantas |
| Air France | Cebu Pacific | JetBlue Airways | QantasLink |
| Air Greenland | Delta Air Lines | Kenya Airways | Qatar |
| Air India | DHL | KLM | Ravn Alaska |
| Air Malta | Air UK | LATAM Argentina | Ryanair |
| Air Mauritius | easyJet | LATAM Brasil | S7 Airlines |
| Air New Zealand | easyJet Europe | LATAM Chile | SkyWest Airlines |
| Alaska Airlines | Emirates | LATAM Colombia | Southwest Airlines |
| Allegiant Airlines | Endeavor Air | LATAM Ecuador | Swiss International Air Lines |
| All Nippon Airways | Ethiopian Airlines | LATAM Paragauy | United Airlines |
| American Airlines | Etihad | LATAM Peru | UPS Airlines |
| Atlantic Airways | Eurowings | Loganair | WestJet |
| Atlas Air | ExpressJet | LOT | Widerøe |
| BA CityFlyer | FedEx | Lufthansa | Wizz Air |
| British Airways Shuttle | Flybe | Lufthansa Cargo | |
| Brussels Airlines | Horizon Air | Norwegian Air International |
There are currently quite an amount of tours in the system backlog. While the company is making an effort to clear these, including adding manpower to improve turnaround time, please expect delays when a tour is accepted until it is released.
*The Review Process takes time. Do **not** expect a response from the Tour Director or an announcement about its availability immediately – and do **not** ask about when it will be available.*