Pilot Reports (PIREPS)

A PIREP is, quite simply, a Pilot Report. It contains digital data about the flight you flew and completed. After processing that data in our automated, proprietary system, it’s immediately filed, at which time it’s also added to your Pilot Logbook where it's then available for review. Manually-submitted PIREPS are not allowed.

Locating Your PIREP
Approved, Rejected & Diverted
Deleting a PIREP
Point System
Manual PIREPS

Locating Your PIREP

PIREPS are stored in your Logbook. They may be accessed by using the Navigation Bar in the Crew Ops website.

Locate your name on the right side of the Navigation Bar.

Scroll down to Profile and click it.

At the top of the screen opening afterwards, you'll see the Bar below along the top of your screen containing your Insignia, Name and a series of buttons on the right.

To view all of your PIREPS, click this button.

After doing so, the screen below will open. Here, you'll be able to see your 20 most recent PIREPs in Summary Form. Each column contains a piece of data about your flight. To see more detail about a specific flight, click its Flight Number in the Flight column – or – the colored box [green, yellow or red] in the far right-hand column.

To view more of your PIREPS, click the arrow buttons at the bottom right of your screen.

To download a .csv file of your Logbook, click the Logbook button.

By clicking on the last flight listed above (WAE5764), the screen below is revealed.

There are four (4) individual sections in the Pilot Report.

Section One:

Section One provides an overview of your pilot report.

The top section will show icons based on specifics of your flight. Please see the icons below and what they mean.

	This is a Charter Flight.
	This is an Event Flight, and if you click on the icon, it will take you to that event in the calendar.
	This is a Tour Flight, and if you click on the icon, it will take you to that event in the calendar.
	This indicates that the flight was completed with World Wide Persistence. We recommend reading our document on this feature by clicking here.
	This is the date and time that your PIREP was submitted.
	This indicates an approved PIREP.
	This indicates an approved PIREP with a diverted landing airport.
	This indicates a rejected PIREP.

Additionally, your flight number, along with your Pilot Name and Home Base; your Departure Airport Name and departure time; and your Arrival Airport and arrival time are listed in the boxes below the header.

Section Two:

Section Two shows the route of your flight on a map.
Use your mouse to move the map; use your scroll wheel – or – click the +/- icons to increase or decrease the size of the map.

Depending on your ACARS application and the available log information -- you can see additional information pertaining to your take off and landing.

As of January 24, 2023, we now log the take off and landing point in relation to your position reports. If you zoom into the departure or arrival airport, you can see the exact moment the airplane left the runway and when it touched down on the runway. We also log additional information such as take off speed, pitch, wind, landing rate, g-force, and more.

If the icons are centered over the airport, or there is information below missing, this means we do not have the appropriate data from the ACARS to provide the information.

Take Off

Landing

Airport
Rotation Speed, and Pitch
Wind Direction and Speed

Within the map, there are four (5) buttons:

Flight Information

Points

Financials

Times

Flight Log

Clicking the Flight Information button will open the pop-up below.

It shows a very high level summary of your flight's operational details.

To close it, click the Flight Information button – or – the icon at the bottom of the pop-up.

If you completed an event flight, your bonus hours and points will be reflected in this section.
You will notice ...
(# FOR EVENT)

This is the only area that you can view your bonus hours and points.

Clicking the Points button will open the pop-up below.

It'll show you how your Points were awarded for this flight.

To close it, click on the Points button – or – the icon at the bottom of the pop-up.

Clicking the Financials button will open the pop-up below.

It'll show you how much Revenue was generated for this flight.

A number of items go into calculating the Revenue for each flight, some of which you can control (the amount of fuel you use, the length of your flight and your PAX or Cargo load) and others you cannot.

To close it, click on the Financials button – or – the icon at the bottom of the pop-up.

Clicking the Times button will open the pop-up below.

It'll show you your boarding, pushback, take off, landing, and deboarding times.

These times are based on specific entries in your log file. If a certain time is shown as 00:00, that means the log entry is missing -- you can verify this by opening your Flight Log to the right of the Times button.

To close it, click on the Times button - or - the icon at the bottom of the pop-up.

Clicking the Flight Log icon will open the pop-up below.

It'll show you the data entries our Flight Data System made based on input from your Sim.

To close the Flight Log, click the 'X'.

Section Three

Section Three shows a graph of your flight route using Altitude and Ground Speed.

Section Four

Section Four will contain any Comments you provided in the PIREP Comments text box in ACARS and/or the standard comment provided by Flight Operations.

Approved, Rejected & Diverted

A completed flight will automatically be categorized in one of the following ways:

Manually-completed PIREPS are not allowed.

Approved	Rejected	Diverted

The criteria used to make that decision is as follows.

Approved

Rejected

Diverted

The criteria for an Approved flight are:

You completed a flight from your planned departure airport to your planned arrival airport; and,
The Company’s Landing Rate Standard – a landing rate equal to or softer than -801 fpm was achieved.

All points, flight hours and pay are awarded.

The PIREP is posted to your Logbook as being Completed | Approved.

The criteria for a Rejected flight are:

The Company’s Landing Rate Standard – a landing rate equal to or softer than -801 fpm was exceeded; and/or,
The total points awarded for your flight equals -15 or more.
Your flight time was 00:00 hours (premature landing).
You used more fuel than you left the airport with (in-flight refueling); and/or you had unlimited fuel enabled.
You used slew mode during your flight between takeoff and landing.
You did not fly with a Walker Air Transport livery.

No points, flight hours or pay are awarded.

You will not be returned to the starting airport for this flight.

The PIREP is posted to the your Logbook as being Completed | Rejected.

The criteria for an Diverted flight are:

You completed a flight from your planned departure airport to an unplanned arrival airport; and,
The Company’s Landing Rate Standard – a landing rate equal to or softer than -801 fpm was achieved.

All points, flight hours and pay are awarded.

If this occurs when flying a Tour leg, you will not be advanced to the next leg. The leg will have to be reflown.

The PIREP is posted to your Logbook as being Completed | Diverted.

If you think your flight was categorized incorrectly or you'd like to ask a question about it, submit a Help Ticket.

Deleting a PIREP

How to delete your PIREP?

Pilots have a 72 hour clock after submitting their flight to delete it. After that, the option is disabled and you will be unable to remove the flight.

Staff will not remove flights for pilots that fail to use the 72 hour window.

You can find the delete button on the top banner of your PIREP next to your submitted time (remember, you only have 72 hours.)

Click on that button and a warning will pop up asking you to confirm.

Once confirmed, the PIREP will be removed.

Tour Flight: if the flight deleted was your recent leg for a tour, you will be pushed back to the previous leg so that you can complete the leg again.

This is not recoverable. If you delete your flight, it is lost for good.

Restrictions

You will see a disabled trashcan on certain flights that cannot be deleted.

Tour Completed

You cannot delete a flight if a tour is completed.

Not the last completed flight for the Tour

You cannot delete a flight unless it the most recent leg completed.
We do not want pilots on leg 8 of a tour, and delete leg 5 and get pushed back to leg 5.

Point System

Points are awarded for each completed flight receiving an ‘Approved’ designation.

The number of points you earn will depend on several factors – as you can see from the categories and points awards in the chart below.

Approved

Rejected

Diverted

The criteria for an Approved flight are:

You completed a flight from your planned departure airport to your planned arrival airport; and,
The Company’s Landing Rate Standard – a landing rate equal to or softer than -800 fpm was achieved.

All points, flight hours and pay are awarded.

The PIREP is posted to your Logbook as being Completed | Approved.

The criteria for a Rejected flight are:

The Company’s Landing Rate Standard – a landing rate equal to or softer than -801 fpm was exceeded; and/or,
The total points awarded for your flight equals -15 or more.
Your flight time was 00:00 hours (premature landing); and/or,
You used more fuel than you left the airport with (in-flight refueling); and/or,
You did not fly with a Walker Air Transport livery.

No points, flight hours or pay are awarded.

The PIREP is posted to the your Logbook as being Completed | Rejected.

The criteria for a Diverted flight are:

You completed a flight from your planned departure airport to an unplanned arrival airport;
The Company’s Landing Rate Standard – a landing rate equal to or softer than -800 fpm was achieved.

All points, flight hours and pay are awarded.

If this occurs when flying a Tour leg, you will not be advanced to the next leg. The leg will have to be reflown.

The PIREP is posted to your Logbook as being Completed | Diverted.

Points are calculated based on log entries from the ACARS client. If your client fails to record all the entries we require you may lose out on points. Flight Operations is unable to modify your log file.

Microsoft Flight Simulator 2020 has a habit of not registering pilots in 'Cruise' phase due to how their altitude is determined. This will impact your log record, please click here to read our FAQ item on this in order to ensure you get proper points awarded.

Category	Points	How is it determined?
Completed Flight	+5
Per Hour of Flight	+1
Per 50 Nautical Miles of Flight	+1
Completed 20-Minute Pre-Flight	+3	Pre-flight time is calculated between the log entries 'Now boarding' and 'Pushing back'.
Flaps Position Set – Takeoff	+1	Takeoff flaps are determined by log entry 'Flaps set to' that occur before* the log entry 'Taking off'.*
Flaps Position Set – Landing	+1	Landing flaps are determined by log entry 'Flaps set to' that occur after the log entry 'Approaching'. The 'Approaching' log entry will not occur if you are not properly in cruise phase. Please read note above regarding MSFS 2020 and/or ensure you know how to properly use the ACARS application to set your correct cruise level.
*Exceed 250kts under 10,000 ft for more than* 2 minutes** Only applicable when aircraft MTOW is less than* 300,000lbs (136,077kgs).*	-5	Aircraft that have an MTOW less than* 300,000lbs (136,077kgs). You can view the MTOW of our fleet by visiting Company > Fleet in CrewOps and viewing the MTOW column.*
Overspeed Only deducted once regardless of number of instances of overspeeding	-2	Log indicates 'Overspeed'.
Time Compression		Log indicates 'Simulation rate set to'. A 15% penalty will be assessed against the total number of points earned for that flight. EXAMPLE: 46 points earned – 7 point penalty (.15 × 46) = 39 points awarded.
Bonus Multiplier		The bonus multiplier helps equalize flights in all Fleet aircraft regardless of distance flown and/or cruising speed by using a proprietary algorithm and applying it to those with cruise speeds of 250kts or less and cruise speeds between 251kts and 400kts.
Pilots Home Airport	+5	You departed from or arrived at your Hub airport.

The MTOW for the aircraft you are flying can be found at Company > Fleet.
This is the value we use to determine the group below you will receive points from.

Landing Rate	MTOW less than 12,500lbs	MTOW more than 12,500lbs
-800 fpm to -701 fpm	-8	-4
-700 fpm to -601 fpm	-6	-2
-600 fpm to -501 fpm	-4	+1
-500 fpm to -401 fpm	-2	+2
-400 fpm to -300 fpm	+1	+4
-300 fpm to -201 fpm	+2	+5
-200 fpm to -151 fpm	+3	+5
-150 fpm	+100	+100
-149 fpm to -101 fpm	+4	+3
-100 fpm to 0 fpm	+5	+2

If you happen to be lucky enough to land the illustrious -150fpm. You will be awarded with our super special "BUTTER!" badge and 100 points! Now, we must state for legal reasons that a -150fpm is not the holy grail landing you need to aim for in every single aircraft. Doing this can result in gear breakage, spoilers not activating, autobrakes sitting around, and well, the plane not working right. We warned you!

Here are some examples illustrating how these category points factor into each completed flight.

1	2	3

If you think your flight was graded incorrectly – or – you'd like to ask a question, submit a Help Ticket.

Manual PIREPS

TL;DR: Manual PIREPS are not allowed.

Data generated by your flight simulator about your flight is transferred, via ACARS, to our automated Flight Data System for processing. It's that data transfer that enables us to create the PIREP you see and what’s posted in your logbook.

The control inputs you make in your flight simulator while flying are the only manual elements of the data recording and transmission process – everything else is data driven.

We recognize, however, there could be an occasion where something doesn’t look right at the end of your flight. In the example illustrated below, something was obviously amiss – it’s not possible to be taxiing to the gate, and, after a brief pause, becoming airborne again.

While exceedingly rare, these kinds of anomalies can occasionally occur. We certainly sympathize with you if something like this happens. However, no formal review process exists because we do not have any control over the operation of your computer, your flight simulator, the stability of your Internet connection and/or any other operational factors affecting how data is collected and transmitted to us. As a result, we must trust the data your flight simulator generates and transmits to us via ACARS to be an accurate representation of what occurred during your flight. After that transmission occurs, we do not have the ability to change or alter any flight data nor will we ever do so.

What to do?

Simply stated, you'll need to refly that flight.