# ACARS

ACARS is a term used to refer to Flight Tracking software used to provide data to our System. That software is as follows:   
&gt; smartCARS for Windows PC  
&gt; FlightTrackerXP for MacOS (X-Plane only)

# FlightTrackerXP  |  MacOS

---

<p class="callout info">*Prior to 1 December 2021, this was known as **Belerophon**.*</p>

<p class="callout danger">*FlightTrackerXP is a **paid application**. You must purchase and download it from the Apple's App Store.   
We do **not** own, develop or provide support for it. For support, contact the Developer.*</p>

<table border="1" id="bkmrk-the-flighttrackerxp-" style="border-collapse: collapse; width: 100%;"><tbody><tr><td class="align-center" style="width: 19.2593%; vertical-align: middle;">[![image-1639693728883.png](https://docs.walkerair.us/uploads/images/gallery/2021-12/scaled-1680-/image-1639693728883.png)](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639693728883.png)

</td><td style="width: 80.7407%; vertical-align: middle;">The **FlightTrackerXP** application is subscription-based flight tracking software created specifically for MacOS in support of Laminar Research's X-Plane.

It may be downloaded [**here**](https://apps.apple.com/pl/app/flighttrackerxp-monthly/id1559610916) from Apple's *App Store*.

Once downloaded, you'll be required to complete a few items to set it up.

</td></tr></tbody></table>

---

##### **Launch**

Once you open up the application, you will want to click on the + at the bottom right to add a virtual airline.

[![image-1691018946772.png](https://docs.walkerair.us/uploads/images/gallery/2023-08/scaled-1680-/image-1691018946772.png)](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691018946772.png)

---

##### **Airline Configuration Page**

This is the **Airline Configuration Page**.

On the left side, scroll down and find Walker Air Transport and click it.

[![image-1691018953706.png](https://docs.walkerair.us/uploads/images/gallery/2023-08/scaled-1680-/image-1691018953706.png)](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691018953706.png)

<p class="callout warning">*When you click on our airline, it is going to default to smartCARS 2 as the TYPE. You **<span style="text-decoration: underline;">must change</span>** this otherwise you will be unable to log in. We do not support FlightTrackerXP on the smartCARS 2 API as of August 15th, 2023.*</p>

[![image-1691019047846.png](https://docs.walkerair.us/uploads/images/gallery/2023-08/scaled-1680-/image-1691019047846.png)](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691019047846.png)

<table border="1" id="bkmrk-type-smartcars-3-nam" style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 14.4444%;">**Type**</td><td style="width: 85.5556%;">smartCARS 3</td></tr><tr><td style="width: 14.4444%;">**Name**</td><td style="width: 85.5556%;">Walker Air Transport</td></tr><tr><td style="width: 14.4444%;">**Address**</td><td style="width: 85.5556%;">https://acars.walkerair.us/api/flighttrackerxp</td></tr><tr><td style="width: 14.4444%;">**Username**</td><td style="width: 85.5556%;">This is your email address used to log into CrewOps</td></tr><tr><td style="width: 14.4444%;">**Password**</td><td style="width: 85.5556%;">This is the password used to log into CrewOps

</td></tr><tr><td style="width: 14.4444%;">**Other Settings**</td><td style="width: 85.5556%;">You are free to set these as you wish

</td></tr></tbody></table>

Click the **Save** button.

---

##### **Home Page**

On the **Home Page**, your Pilot stats can be viewed.

[![image-1638193788918.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638193788918.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638193788918.png)

---

##### **Bookings Page**

On the **Bookings Page**, you can view your Bids.

Enter your route in the **Route** *Text Box* and and click the **Start Tracking** button to begin your flight.

[![image-1638193953019.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638193953019.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638193953019.png)

**Notice about Online Networks**

Do **not** select an online network in the *“Online Network”* dropdown within FlightTrackerXP. We do not use ACARS data to determine whether you are flying on an ATC network.

To appear on our maps and have your PIREPs correctly reflect the network, you must configure your Network ID(s) in your pilot profile.

[***Click here to read how to add your ID(s) to your pilot profile.***](https://docs.walkerair.us/books/2-training/page/pilot-profile-settings-my-information "Pilot Profile – Settings > My Information")

---

##### **ACARS Page**

On the **ACARS Page**, your active flight and log file are displayed.

At end of your flight, click the **Finish** button. Your flight data will be transmitted to our *Flight Data System* to generate your PIREP.

[![image-1638194236210.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638194236210.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638194236210.png)

---

##### **Map Page**

On the **Map Page**, you can track your flight.

[![image-1638194424564.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638194424564.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638194424564.png)

---

##### **Support**

<table border="1" id="bkmrk-user-manual-flighttr" style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 13.5802%;">**User Manual**</td><td style="width: 86.4198%;">*FlightTrackerXP's* **User Manual** can be accessed here:  
**[https://www.griesslehner.at/flighttrackerxp/manual](https://www.griesslehner.at/flighttrackerxp/manual)**</td></tr><tr><td style="width: 13.5802%;">**Discord**</td><td style="width: 86.4198%;">If you have installation or start-up issues with *FlightTrackerXP*, you must contact the Developer on their *Discord*. The staff at *Walker Air Transport* will **not** be able to provide application support outside an invalid login account.  
*Discord* Link: [**https://discord.com/invite/GF9sEdE**](https://discord.com/invite/GF9sEdE)</td></tr></tbody></table>

# New Page



# smartCARS 3 | Windows PC, Mac OS, and Linux

<p class="callout warning">*If you haven't already read the [Flight Operations](https://docs.walkerair.us/books/3-help/chapter/flight-operations "Flight Operations") chapter, we recommend you do so now before continuing.*</p>

#### **Download and Support**

To download smartCARS 3 for PC, Mac, or Linux, please visit here: [https://smartcars.tfdidesign.com/central/download](https://smartcars.tfdidesign.com/central/download)

If you require support with the application, you need to **contact TFDi Designs** at one of the links below.

*Walker Air Transport cannot provide support for the application.*

Discord: [https://tfdidesign.com/chat](https://tfdidesign.com/chat)  
GitHub: [https://github.com/invernyx/smartcars-3-bugs](https://github.com/invernyx/smartcars-3-bugs)  
Support Portal: [https://support.tfdidesign.com/support/home](https://support.tfdidesign.com/support/home)

You can view the official user manual from TFDi here: [https://docs.invernyx.com/en/smartcars3/user-guide](https://docs.invernyx.com/en/smartcars3/user-guide)

The following details below will walk you through the application from the perspective of a pilot at Walker Air Transport. There are features in the TFDi user manual that we will/do not deploy in our virtual airline.

---

#### **Simulator Specific Settings**

##### **Microsoft Flight Simulator**

We recommend that "Automatic PIREP submission" be disabled -- this will result in invalid flights being submitted to Walker that will be automatically rejected.

Tracking Provider will be set to "simconnect".

[![image-1743375379469.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1743375379469.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1743375379469.png)

##### **X-Plane**

<p class="callout danger">*If you have a VPN program installed, it needs to be connected, uninstalled, or you need to adjust the network adapter weight (according to Laminar this is a solution for those who need to retain a VPN but don't use it all the time) so that it will not interfere with XP UDP connectivity to 3rd party apps.*</p>

We recommend that "Automatic PIREP submission" be disabled -- this will result in invalid flights being submitted to Walker that will be automatically rejected.

Tracking Provider will be set to "xplane".

[![image-1743375390969.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1743375390969.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1743375390969.png)

2\. You cannot run your simulator as administrator. If you have "User Access Control" enabled on your PC and you received a popup asking you if you wanted to run X-Plane, MSFS, or Prepar3D and you clicked yes -- your application has been hard set to "run as administrator". If you attempt to try and fly you will be presented with this error.

[![image-1693575958087.png](https://web.archive.org/web/20241119071819im_/https://docs.walkerair.us/uploads/images/gallery/2023-09/scaled-1680-/image-1693575958087.png)](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/uploads/images/gallery/2023-09/image-1693575958087.png)

<table border="1" id="bkmrk-how-can-i-fix-this%3F-"><tbody><tr><td>[![image-1693576050086.png](https://web.archive.org/web/20241119071819im_/https://docs.walkerair.us/uploads/images/gallery/2023-09/scaled-1680-/image-1693576050086.png)](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/uploads/images/gallery/2023-09/image-1693576050086.png)

</td><td>**How can I fix this?**

You will need to find your executable file (*not your shortcut file)*, right click and choose properties, compatibility, and uncheck the "Run as Administrator".

Another option is to also completely disable 'User Access Control' but that is your choice. You can watch this video and decide: [https://www.youtube.com/watch?v=D2XlznYAcAQ](https://web.archive.org/web/20241119071819/https://www.youtube.com/watch?v=D2XlznYAcAQ)

If you continue to have problems after doing this, you will need to contact TFDi at the support links above.

</td></tr></tbody></table>

---

#### <span class="font-18">**Using smartCARS 3**</span>

#####  

##### <span class="font-18">**Logging into smartCARS 3**</span>

When you launch smartCARS 3, you will be asked to log in with your TFDi account.

[![image-1688299785001.png](https://web.archive.org/web/20241119071819im_/https://docs.walkerair.us/uploads/images/gallery/2023-07/scaled-1680-/image-1688299785001.png)](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688299785001.png)

*You do not have to create or login with an account, you can simply click on 'Skip TFDi Design Login.*

<p class="callout info">*If you choose to not create and/or login with a TFDi account, you will not be visible on their map under our virtual airline. You will also be unable to access your premium features you purchased from TFDi.*</p>

On the next screen, choose 'Walker Air Transport'.

[![image-1688299681662.png](https://web.archive.org/web/20241119071819im_/https://docs.walkerair.us/uploads/images/gallery/2023-07/scaled-1680-/image-1688299681662.png)](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688299681662.png)

You can now log into our virtual airline by using your **email** or **pilot ID number** (do not include WAT, just enter the 3-4 digits.)  
The username and password here is the exact same username and password used to log into our website.

[![image-1688299926444.png](https://web.archive.org/web/20241119071819im_/https://docs.walkerair.us/uploads/images/gallery/2023-07/scaled-1680-/image-1688299926444.png)](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688299926444.png)

<p class="callout info">*If you cannot log in, please attempt to log into **[https://crew.walkerair.us](https://crew.walkerair.us)** -- if that works then you are typing something wrong in smartCARS 3.*</p>

---

##### **Main Page**

The **Main Page** screen containing your **name, pilot ID,** and **rank** will appear together with your personal statistics – **total hours, total flights** and **average landing rate**. You will also get notifications in this panel as well as be able to logout using the button under your name and rank.

<p class="callout info">*For a new, first time Pilot, these fields will be blank because no flights have been completed.*</p>

To navigate through the remaining sections within *smartCARS*, click the icons in the left column. You can drag these icons around as well to create your preferred menu layout.

[![image-1741425325394.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1741425325394.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741425325394.png)

---

##### **My Flights**

In order to see the flights that you’ve completed a **[bid](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/books/2-training/page/flights-my-bids)** from the crew site, click on this [![image-1688300033767.png](https://web.archive.org/web/20241119071819im_/https://docs.walkerair.us/uploads/images/gallery/2023-07/scaled-1680-/image-1688300033767.png)](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688300033767.png)icon on the left side of the screen.

You no longer need to start a flight manually, smartCars3 should automatically detect you are at the departure airport and start the bid. In case you have multiple bids from the same origin airport, SC3 will ask which bid you would like to use.

[![image-1741425562280.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1741425562280.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741425562280.png)

**NOTE:** *If you've completed a Bid and it doesn't show up, click the [![image-1688300076378.png](https://web.archive.org/web/20241119071819im_/https://docs.walkerair.us/uploads/images/gallery/2023-07/scaled-1680-/image-1688300076378.png)](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688300076378.png)icon on the top right.*

[![image-1741425341666.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1741425341666.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741425341666.png)

<p class="callout warning">*Please read this section in it's entirety, the way smartCARS 3 operates is completely different than smartCARS 2.*</p>

In smartCARS 3, a pilot is no longer required to enter their route, cruise altitude, and load. This information comes from a couple different sources within the Walker Air Transport bid as well as simBrief.

<table border="1" id="bkmrk-route-your-route-wil"><tbody><tr><td style="width: 78px;">**Route**</td><td style="width: 731px;">Your route will be blank unless you used our simBrief integration to build your flight plan, and you have the SimBrief plugin installed and SimBrief ID set in smartCARS 3 settings</td></tr><tr><td style="width: 78px;">**Cruise Altitude**</td><td style="width: 731px;">Cruise is automated in smartCARS 3, it will detect when you are in this phase and adjust if you should have to conduct step climbs or descents.</td></tr><tr><td style="width: 78px;">**Load**</td><td style="width: 731px;">Every pilot briefing is given a random load based on a couple variables. You can see this load by visiting your pilot briefing and looking at the left side. If you use our simBrief integration to generate your flight plan, it will use the load provided by our website or a custom load you enter. [Read more here.](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/books/3-help/page/simbrief)</td></tr></tbody></table>

<p class="callout info">*Using our simBrief integration (**[read more here](https://docs.walkerair.us/books/3-help/page/simbrief "simBrief")**) will ensure that your **route** and **load** are prepopulated for your flight.*</p>

**Notice about Online Networks**

Do **not** select an online network in the *“Online Network”* dropdown within smartCARS3. We do not use ACARS data to determine whether you are flying on an ATC network.

To appear on our maps and have your PIREPs correctly reflect the network, you must configure your Network ID(s) in your pilot profile.

[***Click here to read how to add your ID(s) to your pilot profile.***](https://docs.walkerair.us/books/2-training/page/pilot-profile-settings-my-information "Pilot Profile – Settings > My Information")

[![image-1741425648719.gif](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741425648719.gif)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741425648719.gif)

Using the [![image-1688300396124.png](https://web.archive.org/web/20241119071819im_/https://docs.walkerair.us/uploads/images/gallery/2023-07/scaled-1680-/image-1688300396124.png)](https://web.archive.org/web/20241119071819/https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1688300396124.png) button here will also delete your bid in our CrewOps.

---

##### **Flight Tracking**

Spawning in the correct origin airport will bring you to the Flight Tracking page. In this page, you can monitor your flight log for any erroneous logs. In this page, you can also change your route (by clicking the Show Route) and add comments (by typing into comment field then pressing enter) to the flight log in realtime as needed. You can find these options by opening the flight log as above.

Pause at TOD is now the toggle button at the bottom left of the screen, under the comment field.

There is also a drop down that will allow you to change your online network status while in flight. If you are on VATSIM or any other online service and accidentally forget to specify that at the start of your flight, you can now do it while in flight.

<p class="callout info">*Your TOD is a rough approximation by the application based on your altitude and thus will not exactly match the TOD on your aircraft's ND and may, in certain cases, be after your FMS-calculated TOD.*</p>

---

##### <span class="font-18">**Flight Completion &amp; PIREP Submission**</span>

<span class="font-18">After landing at your destination, taxi to the ramp, and come to a complete stop.</span><label class="label label-warning font-14"></label>

[![image-1741453582626.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1741453582626.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741453582626.png)

Once stopped, a Submit PIREP button will show on the lower right hand, which once you hit, will send your PIREP to the Walker system. Once it is processed, a confirmatory notification on the bottom right will show up. If you have smartCARS premium, it will also notify that the logs have been sent to TFDi servers. You can also configure smartCARS 3 to autosend your PIREP through its settings.

[![image-1741453606066.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1741453606066.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741453606066.png)

<p class="callout info">*If you didn’t exceed our flight requirements and/or standards, your PIREP will be automatically approved – and that will be verified by its presence in your **Logbook**.*</p>

---

##### **Flight Length Calculation**

Veteran pilots who used smartCARS2 before may be confused with how total flight time is calculated in smartCARS 3 - unlike the previous version where it starts from pushback and ends only once the plane has reached a complete stop, the current version calculates total flight time using off blocks to in blocks.

---

##### **Map Tab**

The Map referenced here is **not** the same one on the Crew Ops website. This shows various densities depending on your filter selection on the top right - ranging from VA-only to online networks.

[![image-1741425839831.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1741425839831.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741425839831.png)

---

##### **Logbook**

This page allows you to see your previous logged flights with the VA, and its PIREP status. You can also use the search and filter options if you are looking for a certain flight.

[![image-1741425858541.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1741425858541.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741425858541.png)

You can click on a flight to see more details, including the flight log, map, route, etc.

[![image-1741425868949.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1741425868949.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741425868949.png)

<p class="callout info">*We highly recommend using the Walker CrewOps [Logbook](https://docs.walkerair.us/books/2-training/page/pilot-profile-logbook) instead of the smartCARS one as that provides more detailed information. Further, flights logged with SC2 will not show all details in the SC3 viewer - particularly actual route flown on the map.*</p>

---

##### **Plugins**

In this page, you may add community-built plugins to enhance your smartCARS user experience.

As of now, there are no Walker-specific plugins added, nor are there any aside from the default ones that you will need to be able to fly for Walker.

<p class="callout warning">*Do note that the available SimBrief plugin in SC3 does not communicate with the Walker website - which means your passenger counts, routes, etc will not automatically sync on the CrewOps OFP page. We highly suggest using Walker's own SimBrief integration available on the CrewOps site, and we will not be liable for any PIREP inaccuracies or rejections resulting from the usage of the SC3 SimBrief plugin.*</p>

[![image-1741425886164.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1741425886164.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1741425886164.png)

---

##### **Settings**

smartCARS 3 has a number of settings that you may adjust as you see fit and to align with your preferences - none of these settings should stop you from being able to log flights with Walker **aside from tracking provider**, so set them as you'd like.

<p class="callout info">*We recommend that "Automatic PIREP submission" be disabled -- this will result in invalid flights being submitted to Walker that will be automatically rejected.*</p>

[![image-1743375621013.png](https://docs.walkerair.us/uploads/images/gallery/2025-03/scaled-1680-/image-1743375621013.png)](https://docs.walkerair.us/uploads/images/gallery/2025-03/image-1743375621013.png)

---

##### **Reconnecting via SmartCars3**

If your simulator crashes, but your SmartCars does not, you may attempt a reconnect following below steps.

1\. SmartCars will tell you the information about your aircraft prior to the crash - please match this as closely as possible and meet the requirement for reconnection (within 5nm and 2000ft of last recorded position). Do **NOT** click on [![image-1754049780378.png](https://docs.walkerair.us/uploads/images/gallery/2025-08/scaled-1680-/image-1754049780378.png)](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1754049780378.png) as that will be a rejected flight since you did not arrive at destination.

[![image-1754049749325.png](https://docs.walkerair.us/uploads/images/gallery/2025-08/scaled-1680-/image-1754049749325.png)](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1754049749325.png)

2\. Once within the requirement for reconnection, a green button will show up beside [![image-1754049780378.png](https://docs.walkerair.us/uploads/images/gallery/2025-08/scaled-1680-/image-1754049780378.png)](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1754049780378.png) - called [![image-1754050266806.png](https://docs.walkerair.us/uploads/images/gallery/2025-08/scaled-1680-/image-1754050266806.png). Click this button to reconnect.](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1754050266806.png)

[![image-1754050231712.png](https://docs.walkerair.us/uploads/images/gallery/2025-08/scaled-1680-/image-1754050231712.png)](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1754050231712.png)

3\. Your log should then show *"flight tracking reconnected."*

[![image-1754050421248.png](https://docs.walkerair.us/uploads/images/gallery/2025-08/scaled-1680-/image-1754050421248.png)](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1754050421248.png)

4\. Once reconnected, confirm with the SmartCars3 moving map and the Walker CrewOps map that you have indeed reconnected, which can be confirmed by seeing your aircraft moving on both maps. If you are not, Alt+F4 the sim and attempt the process again.

# Stratos | Windows, PC, Mac OS, and Linux

<p class="callout warning">*If you haven't already read the [Flight Operations](https://docs.walkerair.us/books/3-help/chapter/flight-operations "Flight Operations") chapter, we recommend you do so now before continuing.*</p>

#### **Other Trackers**

<span style="color: rgb(224, 62, 45);">**Do not run Stratos with smartCARS 3 or Flight Tracker XP running; please make sure you close those applications completely.**</span>

---

#### **Download and Support**

To download Stratos for PC, Mac, or Linux, please visit here: [https://skyvexsoftware.com/download](https://skyvexsoftware.com/download)

If you require support with the application, you can either request support in the Stratos Beta Channels in the Walker Air Transport Discord, or by using the internal Stratos help desk system.

***Stratos Internal Help* Desk**

Click the [![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/kxTimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/kxTimage.png)'Life Ring' icon at the bottom left corner of the application. Inside, you can create a new ticket and/or read your existing tickets.

You can view the official user manual for Stratos here: [https://docs.skyvexsoftware.com/introduction](https://docs.skyvexsoftware.com/introduction)

The following details below will walk you through the application from the perspective of a pilot at Walker Air Transport. There are features in the Stratos user manual that we will/do not deploy in our virtual airline.

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#### <span class="font-18">**Using Stratos**</span>


##### <span class="font-18">**Logging into Stratos**</span>

After installing Stratos, you will be asked to pick your Virtual Airline. You will select "Walker Air Transport"

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/oSMimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/oSMimage.png)

Stratos uses OAuth Single Sign-On (SSO) for authentication. Simply click the “Login with Walker Air Transport” button and sign in using your Walker Air credentials. You’ll be redirected to Walker Air Transport CrewOps to authorize your login securely, eliminating the need to enter your username and password multiple times.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/AUYimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/AUYimage.png)

If you are already logged into CrewOps, you will be taken directly to the OAuth approval page. Otherwise, you will first log in and then be presented with the approval page. Simply click “Authorize” to grant access, and you will automatically be issued a token and logged into Stratos.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/DFWimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/DFWimage.png)

---

##### **Pilot Dashboard**

The Pilot Dashboard is the main home screen of Stratos and provides a quick overview of your Walker Air activity. From here, you can view important notices from the team, recent NOTAMs, your current rank progression, pilot statistics, and quick-access links to CrewOps, bids, Discord, support, and documentation. This page is designed to keep key information and tools easily accessible before and during your flight operations.

<p class="callout info">*For a new, first time Pilot, these fields will be blank because no flights have been completed.*</p>

To navigate through the remaining sections within *Stratos*, click the icons in the left column. You can drag these icons around as well to create your preferred menu layout.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/qtHimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/qtHimage.png)

---

##### **Flight Bookings**

The Flight Tracking page is where you select and monitor your active flight booking. Once connected to your simulator, click on a booking to expand it and reveal the **Start Tracking** button. Clicking **Start Tracking** will begin recording your flight automatically. Stratos will track your flight data in real time and submit your PIREP automatically upon completion. This page also provides a quick overview of your route, aircraft, distance, and estimated flight time before departure.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/fLNimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/fLNimage.png)

---

##### **Walker Air Transport Validation System**

The following validation checks are specific to Walker Air Transport and are designed to help prevent invalid PIREPs, reduce tracking issues, and ensure compliance with Walker Air policies before a flight begins.

**Aircraft Validation** Verifies that the aircraft loaded in your simulator matches the aircraft assigned to your bid.

**Event Validation** Checks that you are using an approved Walker Air livery when flying an official event.

**Livery Validation** Checks that you are using a valid Walker Air livery when required.

Please pay close attention to the following simulator values:

- Aircraft ICAO
- Aircraft Type
- Livery

These fields are critical for validation. If any of them display as **(Blank)** or do not match your bid requirements, validation will fail and should be corrected before tracking begins.

If an issue is detected, Stratos will display a warning and allow you to either:

- Correct the issue and click **Re-validate Simulator**
- Continue by clicking **Start Tracking Anyway**

⚠️ Selecting **Start Tracking Anyway** does not bypass Walker Air policies or validation requirements. Flights that do not meet requirements may still be automatically rejected by our systems. These warnings are provided to help identify issues before your flight begins.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/1iHimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/1iHimage.png)

---

##### **Flight Tracking**

If you successfully pass the Walker Air Transport Validation System, you will be taken to the active Flight Tracking screen. This is where Stratos records your flight in real time from boarding to shutdown.

The main map displays your live aircraft position and flight path, while the top status bar provides important flight information including altitude, speed, heading, ground speed, block time, and remaining distance. The right-side Flight Log records major flight events as they occur, such as boarding, engine start, taxi, takeoff, cruise, descent, and landing.

Additional controls allow you to pause tracking, pause Top of Descent calculations, submit your PIREP, or cancel the flight if needed. The bottom-right panel also displays your current flight phase, next waypoint, and estimated arrival information. This screen serves as the primary real-time tracking interface throughout your flight.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/nawimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/nawimage.png)

---

##### **Flight Tracking - Top of Descent Pause**

The **Pause at TOD** feature allows Stratos to automatically pause your simulator before reaching Top of Descent (TOD). This is useful for long-haul flights, overnight flights, or situations where you may step away from your computer and want additional time to prepare for descent and arrival.

**Auto Mode**

In **Auto** mode, Stratos uses your SimBrief flight plan data to automatically determine the Top of Descent point. You can configure how many nautical miles before TOD the simulator should pause. In the example shown, Stratos will automatically pause the simulator **5 nm before the SimBrief-planned TOD**.

**Manual Mode**

In **Manual** mode, you manually enter the remaining distance to destination where you want the simulator to pause. This uses straight-line distance to the arrival airport and should generally match the TOD shown in your aircraft FMS or flight planning software.

Once the configured distance is reached, Stratos will automatically pause the simulator, allowing you time to return and prepare for descent procedures.

<table border="1" id="bkmrk-%7Binsert-tod-circle-o" style="border-collapse: collapse; width: 100%; height: 350.188px;"><colgroup><col style="width: 50.0596%;"></col><col style="width: 50.0596%;"></col></colgroup><tbody><tr style="height: 350.188px;"><td style="height: 350.188px;">[![Stratos_gclOZo23tw.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/stratos-gclozo23tw.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/stratos-gclozo23tw.png)

</td><td class="align-center" style="height: 350.188px;">[![Stratos_5yacfeMZ0h.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/stratos-5yacfemz0h.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/stratos-5yacfemz0h.png)

</td></tr><tr><td colspan="2">[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/CvPimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/CvPimage.png)

</td></tr></tbody></table>

---

##### <span class="font-18">**Flight Completion &amp; PIREP Submission**</span>

Once your flight has been completed, Stratos will transition into the arrival and deboarding phases while continuing to record final flight events. During this stage, the Flight Log will display important arrival details such as approach configuration changes, touchdown information, taxi events, engine shutdown, and deboarding activity.

The map will display your completed flight path, allowing you to review your full route from departure to arrival. Your final flight statistics, including landing rate and fuel remaining, are also recorded in the activity log for reference.

When you are satisfied that the flight is complete, click the **Submit** button in the top-right corner to finalize and submit your PIREP to Walker Air Transport. Once submitted, your flight data, statistics, and log entries will be uploaded and processed by CrewOps.

If **Auto-Submit Flight** is enabled in Settings, Stratos may automatically submit the flight for you once all required conditions have been met.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/75Uimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/75Uimage.png)

<p class="callout info">*If you didn’t exceed our flight requirements and/or standards, your PIREP will be automatically approved – and that will be verified by its presence in your **Logbook**.*</p>

---

##### **Logbook**

The Logbook page provides a complete history of your flights flown through Walker Air Transport. At the top of the page, you’ll find overall pilot statistics including total flights, hours flown, total distance, average landing rate, and current rank. Below that is a detailed list of your PIREPs showing route information, aircraft used, flight duration, landing rate, points earned, and flight status.

Flights can be filtered by status such as Accepted, Crashed, Diverted, or Rejected, and the search bar allows you to quickly locate specific flights. This page serves as your personal flight history and performance tracker within Stratos.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/i23image.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/i23image.png)

The detailed Logbook view provides a full replay and breakdown of an individual flight. The interactive map displays your recorded flight path from departure to arrival, while the activity log on the right shows a timeline of key events such as boarding, engine start, taxi, takeoff, cruise, pauses, and landing information.

At the top of the page, you can quickly view important flight statistics including duration, distance flown, landing rate, and final PIREP status. The vertical profile graph displays your altitude changes throughout the flight, allowing you to review your climb, cruise, and descent performance. This page is designed to give pilots a complete post-flight review and analysis experience.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/ks4image.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/ks4image.png)

---

##### **Support Centre**

The Support Centre allows you to create and manage support tickets directly within Stratos. From this page, you can view the status of existing tickets, track responses from staff, and review previous issues or bug reports.

To open a new support request, click the **New Ticket** button in the top-right corner. This system is intended for reporting bugs, requesting assistance, or getting help with issues related to Stratos or Walker Air operations.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/Lt8image.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/Lt8image.png)

---

##### **Plugins**

The Plugins page allows you to browse and install optional add-ons for your Stratos client. These plugins extend functionality and can provide integrations, automation tools, or enhanced simulator features. Simply browse the available plugins, review their descriptions and install counts, and click **Install** to add them to your client.

You can also search for specific plugins or filter to show only official plugins published by trusted developers. Installed plugins are managed directly through Stratos, making it easy to expand your flight experience with additional features.

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-05/scaled-1680-/KhWimage.png)](https://docs.walkerair.us/uploads/images/gallery/2026-05/KhWimage.png)

---

##### **Settings**

The Settings page allows you to configure your Stratos client preferences and simulator integration settings. From here, you can select your simulator connection type, customize application appearance, adjust text sizing, configure notifications, and choose preferred measurement units for fuel, altitude, and distance.

Additional options include Discord Rich Presence integration, analytics preferences, SimBrief integration, and flight automation features such as Auto-Start Tracking and Auto-Submit Flight. The right side of the page also provides plugin-specific configuration options and access to application updates, logs, and reset tools. This page is designed to let you personalize Stratos to match your simulator setup and flying preferences.

<table border="1" id="bkmrk-auto-start-automatic" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td>**Tracking Provider**</td><td>You can set this to Automatic, SimConnect, or X-Plane.  
*Automatic will let you move between simulators without having to touch the settings.*  
</td></tr><tr><td>**Auto-Start**</td><td>Automatically begins flight tracking after the Walker Air Transport Validation System passes successfully. Stratos will attempt validation up to 3 times within 30 seconds. If validation cannot be completed successfully, a warning message will be displayed. Otherwise, tracking will automatically begin without requiring manual input.</td></tr><tr><td>**Auto-Submit**</td><td>Automatically submits your PIREP once all arrival conditions have been met:

- Within 5 nautical miles of the destination airport
- Engines are shut down
- Aircraft has entered the Deboarding phase

This allows Stratos to complete and submit your flight automatically at the end of your operation.

</td></tr></tbody></table>

[![image.png](https://docs.walkerair.us/uploads/images/gallery/2026-06/scaled-1680-/B33image.png)](https://docs.walkerair.us/uploads/images/gallery/2026-06/B33image.png)

---

##### **Reconnecting Your Flight (Crash to Desktop)**

If your simulator disconnects or crashes during a flight, Stratos will automatically pause tracking and enter Recovery Mode. This system is designed to help you safely resume your flight without immediately losing your progress.

The recovery window displays important information from your last known simulator state, including:

- Callsign and route
- Aircraft type
- Last known fuel quantity
- Aircraft position
- Altitude, heading, and speed
- Distance from your previous position

Once your simulator reconnects, Stratos will compare your current aircraft position to the last recorded position. If everything is within acceptable limits, you may resume tracking by clicking **Resume Flight**. Once you click **Resume Flight**, Stratos will ask for final confirmation before tracking resumes from your current aircraft position.

If supported, Stratos may also provide an **Auto Reposition** option to help place your aircraft back near its last recorded location before resuming the flight.

⚠️ Recovery Mode is intended to assist with simulator crashes, disconnects, or accidental closures. It is not intended to bypass Walker Air policies or flight requirements. Significant position changes, aircraft changes, or unrealistic recovery behavior may still result in automatic PIREP rejection or staff review.

[![Stratos_SF1eUFwlT7.gif](https://docs.walkerair.us/uploads/images/gallery/2026-05/stratos-sf1eufwlt7.gif)](https://docs.walkerair.us/uploads/images/gallery/2026-05/stratos-sf1eufwlt7.gif)