# Help – Submit A Ticket - - - - - - Submitting a **Help Ticket** is how you can report an issue, request a feature and/or leave us feedback. Click **Help** > **SUBMIT A TICKET** from anywhere in *Crew Ops* via the toolbar at the top to do so.
**Report An Issue****Request A Feature****Leave Us Feedback**
After clicking **Submit A Ticket**, this will open in your screen. To *report an issue*, click **Report an Issue**. [![image-1638135470293.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638135470293.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135470293.png) After clicking **Submit A Ticket**, this will open in your screen. To *request a feature*, click **Request a Feature**. [![image-1638136021807.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638136021807.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136021807.png) After clicking **Submit A Ticket**, this will open in your screen. To leave us feedback, click **Leave us Feedback**. [![image-1638136170841.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638136170841.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136170841.png)
After doing so, **Tell us what broke?** will open in your screen. Select a category into which your issue falls from the list available. [![image-1638135532011.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638135532011.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135532011.png) [![image-1638135605614.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638135605614.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135605614.png) After doing so, **What would you like to see?** will open in your screen. Select a category into which your issue falls from the list available. [![image-1638135958096.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638135958096.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135958096.png) [![image-1638135605614.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638135605614.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135605614.png) After doing so, you'll be asked to rate your feedback in the **How can we help?** screen that opens on a 1-star to 5-star scale where 5 is excellent and 1 is poor. [![image-1638136246316.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638136246316.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136246316.png)
After selecting a category, let us know more about the issue by describing it to us in the **Please provide as much detail as possible** Text Box. If necessary, you may also attach a file and/or a photo. Click the **Submit** button. **[![image-1638135532011.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638135532011.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135532011.png)** After your submission, a **Thank You** message will appear on your screen signifying your **Help Ticket** has been submitted. After selecting a category, let us know more about your feature request by describing it to us in the **Please provide as much detail as possible** *Text Box*. If necessary, you may also attach a file and/or a photo. Click the **Submit** Button. [![image-1638136119371.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638136119371.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136119371.png) After your submission, a **Thank You** message will appear on your screen signifying your **Help Ticket** has been submitted. After providing your rating, let us know how we can help by describing it in the **Leave us your comment** *Text Box*. Click the **Send feedback** button. [![image-1638136297192.png](https://docs.walkerair.us/uploads/images/gallery/2021-11/scaled-1680-/image-1638136297192.png)](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136297192.png) After your submission, a **Thank You** message will appear on your screen signifying your **Help Ticket** has been submitted.