# Discord FAQ - - - - - - #####
##### **Answers to general questions you may have about *Discord*, its features and how it works may be found [here](https://support.discord.com/hc/en-us "Discord Information").**
##### - - - - - - ##### **I’ve never used *Discord* before. How do I get started?** The first thing to do is join our *Discord*. You can do that by logging into CrewOps, clicking your name in the top right, and choosing 'Discord' at the bottom. [![image-1668087664067.png](https://docs.walkerair.us/uploads/images/gallery/2022-11/scaled-1680-/image-1668087664067.png)](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087664067.png) If you have issues, submit a [**Help Ticket**](https://docs.walkerair.us/books/2-training/page/help-submit-a-ticket). After having your online ID activated, scroll though the *Groups* and *Channels* you encounter to get a feel for what’s being posted in each one. And then, post away and allow your fellow Pilots to get to know you… - - - - - - ##### **How do I interact with others in *Discord*?** How to use *Discord* is well beyond our ability to describe here - however, there are any number of online resources you can access to help you ‘fill in the blanks’, so to speak. In your browser, enter the phrase ‘how to use *Discord*’ or something similar – and select any of the many items that appear to learn more. - - - - - - ##### **What does the color of someone’s company ID mean?** We use the color of a Pilot’s ID in *Discord* to acknowledge a variety of roles | designations within the company.
**ID Color****Position and Role**
**Gold**These pilots are **Founders** who helped Storm build *Walker Air Transport*.
**Red**These pilots in the **Business Office** help Storm with the day-to-day management of the Company.
**Yellow**These pilots serve as **Marshallers** and provide information and guidance to all.
**Orange**These pilots are members of our **Paintshop** and assist in creating liveries for the Walker fleet.
**Blue**These pilots are **Private Pilot's License** holders (PPL) in the real world.
**Green**These pilots are **students pursuing their Private Pilot's License** in the real world.
**Turquoise**These pilots are **members of the [Patreon program](https://docs.walkerair.us/books/2-training/page/pilot-profile-patreon)** who help support the company
**White**These are members of the **pilot roster** of the company.
- - - - - - ##### **Receiving Pilot Roles in Discord** If you’re a *Student* or *Private Pilot* in real life and would like to have your company ID’s appearance reflect that designation in *Discord* like below
**SAMPLE – Student Pilot****SAMPLE – Private Pilot**
[![image-1643559162181.png](https://docs.walkerair.us/uploads/images/gallery/2022-01/scaled-1680-/image-1643559162181.png)](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1643559162181.png) [![image-1643559028310.png](https://docs.walkerair.us/uploads/images/gallery/2022-01/scaled-1680-/image-1643559028310.png)](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1643559028310.png)
here’s what you need to do:
**Student Pilot:** **Private Pilot:**
- DM a member of the *Business Office* on Discord - (and make sure to include your name and WAT Pilot ID); and, - Provide a copy of your *Student License* (block out your mailing address information) – or – for those outside the US, something of an equivalent nature to validate your status. The name on your license **must** be visible and **must** match the name you have on-file with the virtual airline. Your license must be valid and **not** expired. - DM a member of the *Business Office* on Discord (and make sure to include your name and WAT Pilot ID); and, - Provide a copy of your *Pilot License* (block out your mailing address information) to show you hold, at a minimum, a Private Pilot endorsement. The name on your license **must** be visible and **must** match the name you have on-file with the virtual airline. Your license must be valid and **not** expired.

*If you’d rather **not** submit a copy of your license for either designation, that's your decision. However, you can’t obtain the roles in Discord without verifying you're either a Student or Licensed Pilot.*