*When on the Crew Operations website, zoom in or out as necessary to better view the details presented there.*
The *Crew Operations* website – also known as *Crew Ops* – is the place from which **all** activity flows at *Walker Air Transport*. Here, we'll get you logged in so you can explore all of its features and functionality – *and* perhaps even surprise you by the wealth of information available to you. By knowing what's within the site, we know you'll be better positioned to enjoy your experience with us. Within *this* document, we'll explore the sections of the *Navigation Bar* at the top of the screen and each of the areas beneath it. What you see below, in a *zoomed out* view, is what opens *after* you log in to the *Crew Ops* website. [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651686241506.png) Let's dive in... # Logging In --- Before you can begin flying with us, you’ll need to login as a *Crew Member* by clicking **Crew Login** in the website’s *Navigation Bar*. Link: [**https://walkerair.us/**](https://walkerair.us/) [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637606059359.png) To do so, follow *these* steps:| - Go to [**https://crew.walkerair.us/login**](https://crew.walkerair.us/login "https://crew.walkerair.us/login"); - In the Email box, enter your Email address; - Create a secure password and store it in a safe, yet readily-accessible place should you ever need to refer to it; and, - Click the **Log In** button. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642023796394.png) |
| **The section below is intended for only those logging onto the *Crew Ops* website for the first time. Once the steps noted below are completed, they will no longer be necessary.** |
*Each step in this process must be completed **before** you'll be able to have full access the Crew Ops website.*
| This is the **Welcome New Pilot** pop-up. To advance to the following pop-up, click the **Next** button. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-1.png) |
| This is the **Important Information** pop-up. Read each item it contains ***very carefully***. To advance to the following pop-up, click the **Next** button. To return to the previous pop-up, click the **Previous** button. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-2.png) |
| This is the **My Home** pop-up. Here, you're asked to select your **Home** airport – your personal base of operations. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-4a.png) |
| If, for instance, you wish *KSEA* | *Seattle-Tacoma International Airport,* a major airport, to be your **Home**, enter it in in the field as shown. Click the **Save Home** button. You'll then be taken to the *Crew Ops* website where you'll be ready to begin the next part of the *New Pilot Orientation Process*. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-4c.png) |
| If, however, you'd like to be based at something smaller or closer to where you actually live, you have that option, as well. In our example, we'll use *KTIW* | *Tacoma Narrows Airport*. This is a relatively small, GA-only airport and there are no Cargo or Scheduled flights originating or departing from it. In this case, the note in **red** will appear. If you want to operate Cargo and/or Scheduled flights on a regular basis, you may wish to consider selecting another airport. Otherwise, be aware of this restriction. If necessary, then, enter a new airport in the field. When done, click the **Save Home** button. You'll then be taken to the *Crew Ops* website where you'll be ready to begin the next part of the *New Pilot Orientation Process*. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-4b.png) **NOTE:** *After setting your **Home** here, it doesn't have to be permanent. You can change it anytime you wish to do so. Read more about that [**here**](https://docs.walkerair.us/books/2-training/page/the-navigation-bar-pilot-profile).* |
| **Area 1** | **Area 2** | **Area 3** | **Area 4** | **Area 5** |
| **Flight Activity** | **World Map** | **Recently-Completed Flights** | **Top Pilots** | **Historical Performance** |
| **Today's Hours** | The number of flight hours completed by Company Pilots on the current date. |
| **Today's Flights** | The number of flights completed by Company Pilots on the current date. |
| **Total Hours** | The total number of hours flown by Company Pilots since January 2020. |
| **Total Flights** | The total number of flights completed by company Pilots since January 2020. |
*Universal Coordinated Time (UTC), a successor to Greenwich Mean Time (GMT), is the time standard used in our System. A new day begins at 00:00:00 UTC and ends at 23:59:59 UTC.*
--- ##### **Area 2 – World Map** **Area 2** displays a world map showing all flights currently being flown by company Pilots. The **border**/**outline** color of an aircraft's icon indicates its current **ATC Network** status – as illustrated below.If you want your flights to reflect your ATC network status, you must add your Network ID(s) to your profile. If you do not, your flights and PIREPS will all be listed as "offline." [***Click here to read on how to set this up.***](https://docs.walkerair.us/books/2-training/page/pilot-profile-settings-my-information "Pilot Profile – Settings > My Information")
| **Offline** | **IVAO** | **PilotEdge** | **VATSIM** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1646172741567.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1646172825087.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1646172759557.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1646172776382.png) |
| This flight is being/was flown as part of an **Event**. | This flight is being/was flown on the *IVAO* ATC Network. | This flight is being/was flown on the *PilotEdge* ATC Network. | This flight is being/was flown on the *VATSIM* ATC Network. |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638883285571.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638883825631.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638883206993.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638883246857.png) |
If you want your flights to reflect your ATC network status, you must add your Network ID(s) to your profile. If you do not, your flights and PIREPS will all be listed as "offline." [***Click here to read on how to set this up.***](https://docs.walkerair.us/books/2-training/page/pilot-profile-settings-my-information "Pilot Profile – Settings > My Information")
There are three (3) buttons in the lower left corner of the map. Clicking on them will change the information actively displayed.| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638372507834.png) | Clicking this button will display the **weather**.
**NOTE:** *When this feature is activated, the button will be green.*
| ||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641858011196.png) | Clicking this button will display active **VATSIM** areas around the world.
**NOTE:** *When this feature is activated, the button will be green.*
| ||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638372543116.png) | Clicking this button will visibly show the airline’s **flight history** for various time periods – a single day, a week, a month and three (3) months.
**NOTE 1**: *When this feature is activated, the button will be green.* **NOTE 2:** *In the ‘Off’ position, **no** data is shown.*
|
*Hover your cursor over a variety of entries on your screen to see even more detail about each flight.*
And finally, here are two (2) additional icons you'll encounter on the Map:| [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651494680129.png) | This **Star** indicates the location of the Company's Headquarters – *KJAX* | *Jacksonville International Airport*. | [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651494843738.png) | This **Hanger** indicates the location of *your* Home. |
| Hovering your cursor over the aircraft's ICAO Code will reveal its type. | Hovering your cursor over the Departure Airport's ICAO Code will reveal its identity. | Hovering your cursor over the Arrival Airport's ICAO Code will reveal its identity. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641857778485.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641857805480.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641857856673.png) |
*Your double hours and points awarded for participating in an Event flight will not be reflected in this table.* *Those bonus hours and points are only visible in the individual PIREP report.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691671252913.png)| **AREA FEATURE Nº 1:** | **AREA FEATURE Nº 2:** | **AREA FEATURE Nº 3:** | **AREA FEATURE Nº 4:** |
| *View the details of a particular flight by clicking on its flight number in the **Flight** column.* | *Review a Pilot’s Profile by clicking on the Pilot’s name in the **Pilot** column.* | *See additional detail about a number of items by hovering your cursor over them.* | *See the PIREP (Pilot Report) for a flight by clicking on its Flight Status indicator (Green Box with Check Mark above).* |
*Freely explore this page and its many sections by clicking anything and everything you see. To reset the page to its normal state, click the **HOME** button or refresh the page.*
# Home ---*Return to the **HOME** page from anywhere within the website by clicking the **Walker Air Transport** logo at the top of each page.*
After clicking the **Log In** button, the **Crew Member** | **HOME** page opens. From here, you have full access to the website’s vast features *and* functionality. To return to the **HOME** page at any time, click on the **HOME** icon – **or** – the *Walker Air Transport* logo in the *Navigation Bar*. On the right side of the *Navigation Bar*, you’ll see these items across the top of the screen. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637675033642.png) By clicking on an item in the *Navigation Bar*, its contents are revealed. The contents – some of which are drop-down menus – may be seen in the illustrations on the pages that follow. Let’s explore each one in some detail… # Events --- This is the **Events** page. Here, you‘ll see a schedule of Company-sponsored **Events** taking place in the month indicated. Scroll as necessary to see what’s available for the month you’ve selected – **or** – use the sort feature if you're looking for a flight specific to an ATC Network.| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637676493935.png) |
|
| To view the offerings for the next five (5) days, *hover* your cursor over the **Events** Icon in the header of the *Crew Ops Website*. Click on the Event you wish to review. | [](https://docs.walkerair.us/uploads/images/gallery/2022-06/image-1654361625679.png) |
*If you **bid** a flight using Flight > Cargo, Flight > Charter or Flight > Schedule, you **will not receive** the bonus points and hours; and we will not make exceptions.*
Now that bidding is open, let's go through the process... The type of event (*Fly-In, Fly-Out, Fly-In/Fly-Out or Specific)* will determine what your bid screen looks like. It's pretty self-explanatory; however, we'll show an example of the *Specific* event type. 1. Click the **Bid Flight** button. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1648812385674.png) 2. You are now presented with the 'Bid Your Flight' screen. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629817833.png) 1. This event has a specific airport selection – *KATL* and *KJAX*. Pick which of these you want to be your departure airport. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629842649.png) 2. Pick your arrival airport. Because this event only has two (2) airports, you get one (1) choice.*You will see your departure airport in this list. The reason we provide it is that sometimes pilots want to practice area flying and returning to their departure airport while ATC is available during an event. It is OK if you pick the same departure and arrival, if available, during your participation.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629975249.png) 3. Next, you will choose the fleet you wish to pick an aircraft from. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687630124979.png) *If you wish to return and pick another fleet, click on the 'Reset Aircraft' to the right of the drop down box.[](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629352335.png)* 4. If you happen to pick *Charter* as your fleet, you will be presented with a load option. You can choose cargo or passengers *(default.)* [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687630203045.png) 5. Click on "Bid Flight" and you will be taken to your **My Bids** page. There, you'll see your newly-created Event Bid. At this point you can continue forward with smartCARS 3 or FlightTrackerXP, begin your flight and receive credit as defined in our Events Procedures [**here**](https://docs.walkerair.us/books/3-help/page/events).*You can fly as many flights as you wish during an event window given that you can stay within the hours defined in the [Events Standard Operating Procedures](https://docs.walkerair.us/books/3-help/page/events). You may only bid 1-flight at a time, so if you return to your Event page and you are currently in-flight, or have a bid, you will see a 'Bid Exists' button. You must either forfeit (remove) or complete that bid in order to bid a new flight.*
| **Cargo Flight Operations** | **Charter Flight Operations** | **Scheduled Flight Operations** |
*At the bottom of each of these descriptions, you'll see the criteria we use to add new aircraft to it. **Should you ever request a Fleet addition, keep them in mind**.*
# Company – Pilots --- The **Our Pilots** page is a listing of **all** Company Pilots on *Active* and *On Leave* status. **NOTE:** *Pilots who are **Retired** do **not** appear in this listing.* [](https://docs.walkerair.us/uploads/images/gallery/2022-06/image-1654522379344.png) To search for a specific Company **Pilot**, in the *Text Box* to the *right* of the magnifying glass icon, enter \[1\], as many letters of their **First Name** as you can, or \[2\], as many numbers in their **Pilot ID** as you can until the Pilot you're seeking appears in list beneath it. In this example, *Jim* was entered and these results were produced. To view their **Pilot Profile**, click on their Pilot ID. [](https://docs.walkerair.us/uploads/images/gallery/2022-06/image-1654521781910.png) The list can also be sorted. Click on *any* column header to do so. [](https://docs.walkerair.us/uploads/images/gallery/2022-06/image-1654522617799.png) To return the to the default view, refresh the page – **or** *–* click the **Pilot ID** column header. # Downloads --- In **Downloads**, you can obtain the software and liveries you’ll need to operate your Company aircraft. Click on any item for details on what it is *and* how to download and install it. # Downloads – ACARS --- #### **FlightTrackerXP & smartCARS 3** In order to fly with us, you'll need to download *Flight Tracking Software*. Click on the one your System/Flight Simulator requires and follow the prompts.| **Windows-based PC** | **Linux** | **MacOS** |
| [smartCARS 3](https://docs.walkerair.us/books/3-help/page/smartcars-3-windows-pc-mac-os-linux "smartCARS 3 | Windows PC Mac OS Linux") | [smartCARS 3](https://docs.walkerair.us/books/3-help/page/smartcars-3-windows-pc-mac-os-linux "smartCARS 3 | Windows PC Mac OS Linux") | [FlightTrackerXP](https://docs.walkerair.us/books/3-help/page/flighttrackerxp-macos "FlightTrackerXP | MacOS") [smartCARS 3](https://docs.walkerair.us/books/3-help/page/smartcars-3-windows-pc-mac-os-linux "smartCARS 3 | Windows PC Mac OS Linux") |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637864431051.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637864462001.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637864512063.png) |
*When flying for the Company using ACARS, all aircraft are to be flown in Company ‘colors’ unless you are a member of the Patreon program.*
[](https://docs.walkerair.us/uploads/images/gallery/2026-02/image-1770482372129.png) Custom-designed, company-branded liveries for all Fleet aircraft can be found *and* downloaded here. **Smarter Browsing & Filtering** Finding the right livery is now faster and more intuitive than ever. You can filter aircraft by: - **Simulator** (MSFS 2020, MSFS 2024, Prepar3D, X-Plane) - **Aircraft type** (Jet, Turboprop, Piston, Helicopter) - **Operations** (Cargo, Charter, Scheduled) - **Liveries, Mods, Favorites, and Type-Rated aircraft** - **Recently Updated** items, so you never miss what’s new Filters update results instantly, making it easy to narrow down exactly what you’re looking for. **At-a-Glance Fleet Stats** At the top of the page, you’ll now see live statistics showing: - Total aircraft available - How many aircraft are currently displayed based on filters - Total liveries in the system - Recent livery updates This gives you a quick snapshot of the depth and activity of the WAT fleet. **Improved Aircraft Cards** Aircraft cards have been refined for clarity and consistency: - Clear aircraft identification and ICAO tags - Visual indicators for simulator support and operations - Easy access to available liveries per aircraft - Favorites and Type-Rated badges where applicable Everything you need is visible without extra clicks. **Livery Update Notifications** For staff, we’ve added tooling to support **Discord livery notifications**, including optional change logs. This helps keep the community informed when: - New liveries are released - Existing liveries are updated with improvements or fixes # Downloads – Modlinks --- **Modlinks** is a Community-driven database containing links to all kinds of things a Pilot may find useful when flying for the Company. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637936737615.png) This is a **Single Row** view (so detail can be seen)... [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637936821333.png) ... and this is the **Full Page** view. Scroll through the listings *–* **or** *–* use the **Search for something...** *Text Box* to locate an item. Each column can be sorted. Refresh the page to return to the default view. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637937034902.png) # Flights – Cargo | Charter | Scheduled | Tours --- This is the where you’ll schedule *and* bid your flights. **Cargo** | **Charter** | **Scheduled** | **Tours** Within each section are *very detailed* instructions for doing so. Click on the category name of the flight type you want to fly and follow the completion steps. To learn *how* to complete a Bid, use a link below to do so for the flight type of your choice.| **Cargo** | **[Completing a Bid For a Cargo Flight](https://docs.walkerair.us/books/3-help/page/cargo)** |
| **Charter** | **[Completing a Bid For a Charter Flight](https://docs.walkerair.us/books/3-help/page/charter)** |
| **Scheduled** | **[Completing a Bid For a Scheduled Flight](https://docs.walkerair.us/books/3-help/page/scheduled)** |
| **Tours** | **[Completing a Bid For a Tour Flight](https://docs.walkerair.us/books/3-help/page/tours)** |
*To return to the **Airports** page at any time, click the arrow icon in the grey box at the right end of the Bar.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242404298.png) This is the **Airport Details** area. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242448059.png) This is the **Map View**. The **Runways** | **Click To Expand**/**Hide** area is also illustrated. In addition to an overhead view, the airport's field elevation and current [**METAR**](https://metar-taf.com/) are shown. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242505535.png) This is the **Top Pilot** area. The name of the *Company Pilot* with the greatest number of *Departures* and *Arrivals* at this airport will be noted here. In our example, the Pilot for each just happens to be the same. That will **not** always be the case. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242553303.png)*To view a Top Pilot's **Profile**/**Logbook**, click on their name.*
--- This is the **Last 25 Flights** area.*To see more detail about any of these flights and/or the Pilots flying them, click the **Flight Number**, **Pilot Name** or **Colored Box** at the end of a row.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242770704.png) [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242812569.png) # Flights – Jumpseat --- Jumpseats can be purchased to move from one airport to another for **Cargo** and **Scheduled** flights *–* *and* for **Charter** flights when Worldwide Persistence is **enabled**. After clicking **Jumpseat**, the screen below opens. Your current location airport is already in the **Current Location** text box. A summary of your Jumpseat activity appears to the right. In the **History** section, you'll find details of all previous jumpseat purchases. **NOTE:** *It'll be empty if none have been purchased.* [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651761266655.png) Enter the name or ICAS Code of the airport to which you'd like to move in the **Transfer To** *Text Box*. After doing so, the **Distance** between the airports will be noted along with the **Price** of the ticket. Click the **Purchase Ticket** box. **EXAMPLE:** This Pilot wishes to jumpseat from OEJN > EDDL. It will cost $466.80 for them to do so. With $265,043.51 in their wallet, the ticket can easily be purchased. If, however, the balance in that Pilot's Wallet had been *less than* the price of the Jumpseat, the Ticket could not have been purchased. [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651761397810.png) When jumpseating, keep *this* in mind regarding **Worldwide Persistence**:| **With Worldwide Persistence**... | ... **the *Destination Airport* Search Box**... |
| **On** | **Enabled** | will show *every airport* in our database. |
| **Off** | **Disabled** | will *only show* airports for which a Cargo or Scheduled flight exists. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642188934791.png) | These buttons will drive the features of this page. Their use will be defined below. If a feature is **active**, its button will be **red**. If a feature is **available**, its button will be **dark grey**. If a feature is **unavailable**, its button will be **light grey**. |
*For the purpose of illustrating the features of this tool, **Scheduled** Operations will be used; however, the steps detailed here will be the **same** for both Cargo **and** Scheduled flights.*
| Choose an **Operation Type** by clicking its button at bottom left of the map. | ||||
| **[](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642176191912.png)** | After clicking one of the Flight Operation buttons, the map will transition from what you see above to what appears below. |
*To gain a more 'whole world' perspective, zoom out using the '-' button – **or** – your mouse's scrolling wheel.*
[](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642180771641.png) Based on what's displayed on the map, you can see there are quite a number of **Round Trip Flights** available from *EGLL*. ##### --- ##### **Single Flight** Let's determine if there's a flight from *EGLL* to *EGPF Glasgow International Airport*. Try to locate *EGPF's* black dot on the map.| **If you can locate your desired airport on the map at the end of a yellow line, then a Cargo/Scheduled route exists**. **If you can't locate your desired airport on the map, a Cargo/Scheduled flight does not exist.** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642178360903.png) | Click *EGPF's* black dot.
After doing so, the *EGLL* > *EGPF* flight route will be highlighted in **red**.
| ||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642179952078.png) | With all available flight routes eliminated from the map, the *EGLL* > *EGPF* route is much more visible. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642181166913.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642186098911.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642186177054.png) |
| If you wish to **save** this route, click the **Save Plan** button. **NOTE:** *Scroll down to see more details about how this feature works.* | If you wish to delete the route you saved, click the **Delete Plan** button. | If you wish to start over, click the **Reload Map** button. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642179148191.png) | If you add a route ***at any time*** during this process and decide that's **not** what you want to do, click the **Remove Last Airport** button to start over. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642181166913.png) | If you wish to **save** this route, click the **Save Plan** button. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642186098911.png) | If you wish to **delete** the route you saved, click the **Delete Plan** button. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642186177054.png) | If you wish to **start over**, click the **Reload Map** button. |
*You cannot bid on a flight from here.*
| To begin, at the top of your screen, select a Flight Operation *–* **All**, **Cargo** or **Scheduled**. | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638133851781.png) |
| Select a **Departure Airport** | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638133917970.png) |
| Select an **Arrival Airport** by entering its name or ICAO Code. | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638134008006.png) |
| **Cargo** | **[Complete a Bid For a Cargo Flight](https://docs.walkerair.us/books/3-help/page/cargo)** |
| **Scheduled** | **[Complete a Bid For a Scheduled Flight](https://docs.walkerair.us/books/3-help/page/cargo)** |
| **Change Aircraft** | You may change the aircraft you originally selected. Click the **Pencil** icon. From the drop down menu, select a replacement aircraft. Once its name appears in the text box, click the **Check Mark** icon to confirm your selection. To cancel the aircraft change – and return it to the aircraft in your original Bid – click the **X** icon. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650205623461.png) |
| **Cancel Bid** | To cancel a Bid, click the red **Trash Can** icon in the red box. |
| **Pilot Briefing** | To view a Bid's **Pilot Briefing**, click the **Clipboard** icon button in the yellow box. After doing so, the screen below will open providing some valuable information about your planned flight. |
| **Report An Issue** | **Request A Feature** | **Leave Us Feedback** |
| After clicking **Submit A Ticket**, this will open in your screen. To *report an issue*, click **Report an Issue**. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135470293.png) | After clicking **Submit A Ticket**, this will open in your screen. To *request a feature*, click **Request a Feature**. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136021807.png) | After clicking **Submit A Ticket**, this will open in your screen. To leave us feedback, click **Leave us Feedback**. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136170841.png) |
| After doing so, **Tell us what broke?** will open in your screen. Select a category into which your issue falls from the list available. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135532011.png) [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135605614.png) | After doing so, **What would you like to see?** will open in your screen. Select a category into which your issue falls from the list available. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135958096.png) [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135605614.png) | After doing so, you'll be asked to rate your feedback in the **How can we help?** screen that opens on a 1-star to 5-star scale where 5 is excellent and 1 is poor. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136246316.png) |
| After selecting a category, let us know more about the issue by describing it to us in the **Please provide as much detail as possible** Text Box. If necessary, you may also attach a file and/or a photo. Click the **Submit** button. **[](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135532011.png)** After your submission, a **Thank You** message will appear on your screen signifying your **Help Ticket** has been submitted. | After selecting a category, let us know more about your feature request by describing it to us in the **Please provide as much detail as possible** *Text Box*. If necessary, you may also attach a file and/or a photo.
If you are suggesting a tour, please enclose either a spreadsheet or a Google Sheets link - one row for each flight with departure and arrival ICAO codes. Click the **Submit** Button. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136119371.png) After your submission, a **Thank You** message will appear on your screen signifying your **Help Ticket** has been submitted. | After providing your rating, let us know how we can help by describing it in the **Leave us your comment** *Text Box*. Click the **Send feedback** button. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136297192.png) After your submission, a **Thank You** message will appear on your screen signifying your **Help Ticket** has been submitted. |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638378404810.png) | The Clock displays the UTC time.
*Universal Coordinated Time (UTC), a successor to Greenwich Mean Time (GMT), is the time standard used in our System. A new day begins at 00:00:00 UTC and ends at 23:59:59 UTC.* | ||
| Placing your cursor *over it* will reveal ***your*** *local* time. You may find this feature useful when creating and bidding flights. |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637678100123.png) | Your personal statistics may be found in the final item on the right side of the *Navigation Bar*.
*In this example, the Crew Member is Bill H., his Pilot ID is WAT182 and his Pilot Rank is shown.* |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638297743446.png) | These **Graphics** show the number of flight hours *and* points you must obtain *before* you can be promoted to the next higher rank. Here, as an example, this Pilot must fly 767 **Hours** *and* accumulate 7,237 **Points** in order to be promoted to the next **Rank** – and *both requirements* must be met in order for the promotion to be awarded. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1643207734756.png) | By clicking the chevron to the **right** of your name... [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637678100123.png) ... the drop-down to the **left** will appear. Click any of these to access its contents. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641418755267.png) | This is the **PILOT INFO** section displaying high-level personal information. In this example, you can see this Pilot's **WAT ID**, their current **Rank**, **Home Base**, the **Country** where they reside and **Hire Date**. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1647438994779.png) | This is the **SOCIAL** section displaying your basic information. Click **SOCIAL** to see it. Click **PILOT INFO** to hide it. In this example, you can see this Pilot's PilotEdge and VATSIM IDs. If they had identities in the others noted, they'd be listed. Do yours need to be updated? Go here: **Profile** > **Settings** > **My Information** > **Online ATC Networks Profile > Settings > My Information > Social Networks** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641556143648.png) | This is the **STATS** section displaying high-level information related to your flight activity. In this example, you can see this Pilot's **Total Hours** (and the hours needed to advance to the next rank), **Total Points** (and the points needed to advance to the next rank), **Total Flights** and **Average Landing Rate**. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1647439050622.png) | This is the **DETAILED** section displaying an Hours|Points|Flights breakdown of your flight activity by Fleet. Click **DETAILED** to see it. Click **STATS** to hide it. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1647439097495.png) | This is the **FLIGHT DUTY TIME** section displaying an Hours breakdown of your flight activity for the time periods noted. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641419121113.png) [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641419196443.png) | In the **World Map**, the **Black Dots** mark every airport where you've landed. Zoom in to see **more** detail. Zoom out to see **less** detail. | ||||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641393774698.png) | When you hover your mouse over a **Black Dot** on the **Map**, the name of the airport it represents is revealed. | ||||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641394006084.png) | This **Red Pin** marks your **Home Base**. Hover your mouse over it to see the name of the airport. | ||||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641393973695.png) | This **Red Pin** marks your **Current Location**. Hover your mouse over it to see the name of the airport. | ||||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641419255063.png) | Click one of the buttons in the lower left-hand corner of the **Map** to see where you've landed while flying with us – all flights, only Cargo flights, only Charter flights, only Scheduled flights and/or only Tours.
|
*The icon for the page you're viewing will always be **red** to provide an additional visual reference for your **current location**.*
Click them to explore the reporting generated by our *Flight Data System* from data collected and submitted to us by ACARS. And the final icon at the end of the string?| **Icon** | **Status Indicated** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641417072395.png) | This Pilot is **Active**. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641417030592.png) | This Pilot is **On Leave**. |
| **EXAMPLE:** In the **Pilot Ledger** *below*, they've earned $190,779.07 (**Credits**). They haven't spent any of their funds – as you can see because there's $0.00 in **Debits**. The balance they have available to spend on *Jumpseats*, *Hub Transfers* or *Tour Re-Flys*, therefore, is $190,779.07. |
*This button will only be visible in your **Pilot Profile**. You will **not** be able to view the Ledger of any other Company Pilot.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638647157704.png) --- #### **Type Ratings Button** On the **Type Ratings** page, you'll find a listing of all aircraft for which you've completed a flight. Additionally, you'll also have some additional information about each one.You can sort these entries using the name of plane, last flown, flights flown, hours flown, miles flown or simply search the name or the ICAO code of the plane you're looking for using the top bar.[](https://docs.walkerair.us/uploads/images/gallery/2023-03/chrome-bp4poag2l8.png)
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638647916698.png) Let's use the *Embraer Phenom 300* from this Pilot's **Type Ratings** as an example. In the upper left corner of each Aircraft profile is an icon. The icon tells you the Fleet in which the aircraft resides. They are as follows:| **Cargo** | **Charter** | **Scheduled** |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638648291808.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638648359552.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638648320444.png) |
*In order to fully illuminate a flag in this area, you must **land** at an airport in the country the flag represents (your departure and arrival airport cannot be the same to illuminate a flag.)*
[](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687025092.png) Along the top, you'll see a *Progress Bar.* [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687233166.png) --- #### **Awards Button** On the **Awards** page, you can see which ones you've earned.*For more details on **Awards** – what they are and how you can earn them, click [**here**](https://docs.walkerair.us/books/3-help/page/awards).*
[](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687381878.png) --- #### **Pilot Status** The final icon on the **Title Bar** visually indicates your current **Pilot Status**.| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687613436.png) | **Active** | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687575058.png) | **On Leave** |
*Your double hours and points awarded for participating in an Event flight will not be reflected in this table. Those bonus hours and points are only visible in the individual PIREP report.*
[](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1652278334014.png) Each page will contain twenty (20) entries, with each entry representing a flight you've flown. In the example above, you can see there are a total of 1,369 entries. Click the chevron buttons in the lower right-hand corner as many times as necessary to view them. To view the details of a specific flight, click its Flight Number in the **Flight** column – or – click the colored box \[green, red or yellow\]. After doing so, its [**Pilot Report**](https://docs.walkerair.us/books/3-help/chapter/pilot-reports-pireps) will appear. You can then review the details of that flight. Click the **Logbook** button to download a .csv file – something you may find useful if you'd like to analyze your performance in any way you like. # Pilot Profile – Settings --- There are seven (10) areas within your Settings.| **1** | **2** | **3** | **4** | **5** | **6** |
| **My Information** | **Aircraft Settings** | **Airline Favorites** | **Custom Scenery** | **Discord** | **Patreon** |
| **7** | **8** | **9** | **10** | ||
| **simBrief** | **Site Settings** | **Worldwide Persistence** | **Change Password** |
| **My Information** | This section contains your Name, Email Address and Location. Your name can't be changed. Your Email Address and Location can be changed. If you make any changes, click the **Save Changes** button at the bottom of the page. [](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1755871059222.png) |
| **My Home** | This section notes the name of your **Home** *and* the date it was assigned.
[](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1755871067586.png)
You also have the option to change it.
To do so, click the **Home Transfer** button, opening the screen below.
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639151015183.png)
Let's use an example to see how this works...
**EXAMPLE:** Your current Home is *KTIW | Tacoma Narrows Airport*. You want to transfer to *KBOS* | *Boston Logan International Airport*.
In the **Home:** *Text Box*, enter **KBOS**.
Click the box beside '*I want my flight location to be my new home.*'
Afterwards, your screen will look like the one below.
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639151245928.png)
The **Total Cost** of the **Home Transfer** is the amount indicated.
*If the Total Cost is **greater than** the amount of money in the Wallet, the Hub Transfer can't be completed. In this case, that's **not** a problem because the Wallet balance **exceeds** the Total Cost of the Hub Transfer.* To Purchase the **Home Transfer**, click the **Purchase** button. It will take effect *immediately* – and you can do this as often as you like, as long as your Wallet contains enough money to pay for each Home Transfer. To Cancel the **Home Transfer**, click the **Cancel** button. |
| **Online ATC Networks** | If you use online ATC Networks – *IVAO*, *PilotEdge* and/or *VATSIM –* enter your credentials in the spaces provided.
**Notice about Maps and PIREPS**
To appear on our Maps as flying on an ATC network, and to have your PIREPs reflect the correct network, you must enter your Network ID(s) in your profile.
We do **not** use the "Online Network" selection in ACARS applications (smartCARS 3 or FlightTrackerXP).
If you make any changes, click the **Save Changes** button at the bottom of the page.
By default, pilot callsigns are always tied to their Walker flight number. If you wish to use your Pilot ID as your callsign always, check the box at the bottom. [](https://docs.walkerair.us/uploads/images/gallery/2026-01/image-1769886721013.png)*These may be left blank.* |
| **Social Networks** | If you use a Social Network – T*witch, Xbox* and/or *YouTube* – enter your credentials in the spaces provided.
If you make any changes, click the **Save Changes** button at the bottom of the page.
[](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1755871091686.png)
*These may be left blank.* |
| **Signature** | In some online Forums, signature customization is allowed. If it's allowed, a URL is provided here that may be used for that purpose. While using it is **not** mandatory, we appreciate it when you do. The example below is the one created for WAT100. [](https://docs.walkerair.us/uploads/images/gallery/2025-08/image-1755871148581.png) |
If you have our website configured to use Kilograms (KGS), please enter the value as KGS. We will properly store the value in our database accordingly.
- **Max Passengers**: All aircraft in our fleet (minus Cargo) have a maximum passenger load defined. This is usually the absolute maximum that the aircraft in particular can take without any cabin layout modifications. You have an option now to select a number, up to the maximum we have defined, as a new maximum just for you. Think of this like a cabin-class configuration. What number you put in this box will impact your load calculation in the pilot briefing and also for our simBrief OFP generator. - **simBrief Custom Airframes**: This allows you to provide a custom aircraft frame ID from SimBrief, or a fellow pilot, and use the 'Generate SimBrief' option in the Pilot Briefing. If you choose to keep these values empty we will use the default SimBrief aircraft values (if available.) Simply copy and paste the Internal ID to the respected aircraft (pay attention to type of operation) and click 'Save SimBrief' at the bottom. If you wish to remove an airframe simply clear the value and save your settings. [](https://docs.walkerair.us/uploads/images/gallery/2024-08/image-1722599195338.png) You can cycle through the fleet by clicking the tabs at the top, make your selections, enter your data, and then click **Save Aircraft Settings** button.*If you do **not** click the **Save Aircraft Settings**, button, your data will **not** be saved.*
To remove the data, simply uncheck and erase the fields to return to default settings. Afterwards, click the **Save Aircraft Settings** button.*If you do **not** click the **Save Aircraft Settings**, button, your change(s) will **not** be saved.*
This is what it looks like when you make a bid for a **Cargo** flight. The aircraft we selected above as **Favorite** is conveniently at the top of the list. All other aircraft in the **Charter** and/or **Scheduled** Fleets you selected as **Favorite** will appear at the top of the list as well. [](https://docs.walkerair.us/uploads/images/gallery/2024-08/image-1722599449455.png) # Pilot Profile – Settings > Custom Scenery If you would like to have your custom scenery marked on the Cargo and Scheduled map, all you have to do is enter the ICAO and click the appropriate checkmarks. When you are on those maps, the airport for which you own scenery, will be depicted with a '*Star*' icon and hovering over that airport will tell you which simulator. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690121800852.gif) --- ##### **How do I add scenery?** You have two options to add scenery; manual input or CSV upload. If you only have a few airports, it might be best to simply use the manual process. Let's walk through the interface and learn how to use it. There is a maximum visible height, and then the scenery list becomes a scrollable box. [](https://docs.walkerair.us/uploads/images/gallery/2024-08/image-1723236290195.png) 1. The "🗑️" next to the ICAO text box will delete that *single* row. 2. The text box is where you will enter the ICAO. 3. The check box(s) depict which simulator(s) you have scenery for. This data is transferred to the maps when you hover over the airport. 4. The "+ Add Entry" button will add another row to the display. Each row is used to denote an airport, and the simulators (by clicking the checkmarks under each simulator column. 5. The "🗑️Delete All Entries" button will remove every row you have, including those that you had imported previous. 6. If you wish to export your current list to a CSV, simply click this button. The CSV can also be used to import back into the database if you wish. It is the same file and format structure of the importer. 7. *Please review the section below titled 'Import by CSV'.* 8. The "💾 Save Custom Scenery" button is the only method to save your changes, or import a CSV file. If you do not click this button, it will not upload to the database. 9. *Deleting all rows, and then clicking "Save Custom Scenery" will completely erase your data. We cannot restore it and you will need to start all over.* --- ##### **Import by CSV** We have an upload option supported by a CSV. You simply need to download the CSV template by clicking on the [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690122730171.png) button to the right of the "Choose file..." box. You will download a file called '*wat-customscenerytemplate.csv*' that contains a template, and examples of airports. Please review this animated image on how to work with this file. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690122886179.gif)*The CSV import can support both comma and semi-colon delimiters. Our template comes with a comma delimiter.*
*Requirements:* 1. Row 1 must always be the header: icao, p3d, msfs, xp. 2. Each simulator columns is either 0 (no) or 1 (yes). 3. ICAO column MUST be the ICAO, **do not upload airport names**. 4. You must delete rows 1-3 so that row 1 is the header as indicated in #1 above. After you have formatted your CSV file, save it to your desktop (or somewhere.)*If you made changes to the airport rows through our manual process, please save that before you do an upload. The upload process only adds or modifies what is in the CSV file, it will not take changes you've done in the interface. Good way to remember this: You either make manual changes and save, or you upload a CSV and save. You cannot do both!*
On the user interface, you will want to click on the "Choose file..." box. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123182280.png) Select your CSV file. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123203295.png) The upload box will reflect the filename, and then click "Save Custom Scenery." [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123225887.png) [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123680592.png) If the file is correct, you will be presented with a success message. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123778890.png) If you have airports in your CSV that we do not have, they will be removed during upload and you'll be notified. If these are legitimate airports, feel free to submit a ticket and notify us. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690761518206.png) You can then go to Custom Scenery and you should see your list. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123791974.png) # Pilot Profile – Settings > Patreon Please read our Patreon help section here: **[Click Here](https://docs.walkerair.us/books/3-help/chapter/patreon "Patreon")** # Pilot Profile – Settings > simBrief --- If you use *simBrief*, you'll want the ability to import the last Operational Flight Plan (OFP) you created. In order to do so, you must provide your *simBrief* Username. Follow the instructions detailed in the image below. Enter your *simBrief* **Username** in the *Text* Box. If this is the only action you want to complete, click the **Save SimBrief** button at the bottom of the page. If you have other actions to complete, though, scroll down to the next section. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638453160092.png)*If you do **not** click the **SimBrief** button, the action you completed will **not** appear.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638452896713.png) As you can see by examining the image below, in this section, a number of Operational Flight Plan variables can be assigned. Make your selections from each item's drop-down menu If this is the only action you want to complete, click the **Save SimBrief** button at the bottom of the page. If you have other actions to complete, though, scroll down to the next section.*If you do **not** click the **SimBrief** button, the action(s) you completed will **not** appear.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638452933072.png) As a convenient time-saver when completing OFPs, *simBrief* allows you to create *and* use **Custom Aircraft Frames**. Here, you have the opportunity to enter them for any aircraft in our Fleet – Cargo, Charter and Scheduled. Select the desired Fleet. Click the down chevron to access the aircraft in that Fleet. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638454257314.png) Here is an example of a small portion of the aircraft available in the **Cargo Fleet**. Paste the data for the aircraft you select in the *Text Box* beneath its name. When you've completed all of the entries you desire in the **Cargo Fleet**, click the *up chevron* to collapse the section. Repeat this process to add/edit any entries in the **Charter** and **Scheduled Fleets**.*The manner in which aircraft are listed in each Fleet is the same.*
If this is the only action you want to complete, click the **Save SimBrief** button at the bottom of the page. If you have other actions to complete, though, scroll up to the sections above.*If you do **not** click the **SimBrief** button, the action(s) you completed will **not** appear.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638453129427.png) # Pilot Profile – Settings > Site Settings #### **Calendar** You can choose which day to start your week in our event calendar. [](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671236373413.png) --- #### **Holiday Decorations** This allows you to either turn on or off our holiday decorations throughout the year. [](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671236380227.png) --- #### **Map** In this section, you can change the appearance of the **Map** on our map-enabled pages. Theme Default will give you a light map or a dark map, depending on the theme you choose, always. If you wish to have a fixed custom map, pick any of the other ones visible and they will persistent regardless of your theme choice. To activate this option, click the **Save Settings** button at the bottom of the page. [](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691179444109.png)*If you do **not** click the **Save Settings** button, your Map Type you selected will **not** appear.*
To change your Map Type, return to this section and click on the new Map Type you desire. Afterwards, click the **Save Settings** button. [](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691179357059.png) # Pilot Profile – Settings > Worldwide Persistence ##### **What is Worldwide Persistence?** Worldwide Persistence (WWP) is a location tracking system used across Walker Air Transport. When WWP is enabled for a flight type, your next flight must depart from the airport where you last arrived. Cargo and Scheduled flights always use Worldwide Persistence. Your location updates automatically when those flights are completed. Charter, Assignments, Events, and Tours can optionally use Worldwide Persistence. You can enable or disable it for each module in your settings. --- ##### **How it works** When Worldwide Persistence is enabled for a flight type: - Your next flight must depart from your last arrival airport. - Your location updates after any completed flight or Jumpseat. - Departure fields may be restricted or pre-filled based on your current location. **Charter flights** - You must depart from your current location for all Charter flights. - The departure airport field is locked and displays your current airport. - The Find a Flight departure field is disabled. - Jumpseat access expands to all airports in the system. **Assignments** - Departures are locked to your current location. - You cannot disable WWP until this assignment is cancelled or completed. - Available to Freedom to Fly subscribers only. **Events** - Departures are locked to your current location when applicable. - For Fly-Out and Specific events, bidding may be restricted if you are not at a valid departure airport. **Tours** - Each tour leg must begin from your current location. - A lockout is shown when your current airport does not match the required departure airport. **Configuration** Each module can be enabled or disabled independently in your settings. --- ##### **Enable or Disable Worldwide Persistence – Within Pilot Settings** You can manage Worldwide Persistence in your pilot settings: **Crew Ops (click top right on your name) > Settings > Worldwide Persistence** Use the toggle to enable or disable Worldwide Persistence, then click Save Settings to apply your changes. If you do not click Save Settings, your changes will not be applied. --- **What happens when enabled** When Worldwide Persistence is enabled for a module: - Your location updates after completing a flight or using Jumpseat. - Your next flight in that module must depart from your current location. - Departure fields may be locked or restricted based on your location. When disabled: - Flights in that module can depart from any valid airport. --- **Module control** Worldwide Persistence can be enabled or disabled for each module individually: - Charter - Assignments - Events - Tours Each module follows its own setting. --- **Important** If you have an active flight, assignment, event, or tour that is using Worldwide Persistence, you may not be able to disable it. In this case: - The toggle will be disabled - A message will explain why the setting cannot be changed - You must complete or remove the active item before changing the setting [](https://docs.walkerair.us/uploads/images/gallery/2026-05/il8image.png) --- ##### **Enabling Worldwide Persistence** Worldwide Persistence can only be enabled when you are not actively flying a bid. When you enable Worldwide Persistence or its modules: - You must not be in an active flight - Existing bids may be cleared to enforce a single active flight - You will be limited to one active WWP flight at a time across enabled modules --- ##### **Disabling Worldwide Persistence** When you disable Worldwide Persistence or one of its modules: - Any active bids that are not currently in flight will have Worldwide Persistence removed - Flights already in progress will continue under their current rules until completed --- ##### **Bid Lockout** When Worldwide Persistence (WWP) is enabled, you can only have **one active WWP flight at a time** across all enabled modules. If you already have an active WWP flight, you will be unable to start another flight in any module that also has WWP enabled. To continue, you must either: - Complete your current flight - Cancel your current flight or bid This restriction applies based on your enabled modules. For example, if WWP is enabled for both Charter and Assignments, an active Charter flight will prevent you from starting an Assignment, and vice versa. [](https://docs.walkerair.us/uploads/images/gallery/2026-05/H5Fimage.png) # Pilot Profile – Settings > Password --- In this tab, you can change your **Password**. Enter your **Current Password**. Enter your **New Password**. Confirm your **New Password** by entering it a second time. If they don't agree, re-enter your **New Password** again Click the **Save Password** button to save it. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638304300586.png) # Pilot Profile – Logout --- Clicking **Logout** will return you to the **Login Page**.*If you do **not** close your Internet Browser **and** click the **Remember Me** box when logging in, you will **not** have to enter your credentials a second time.*
You may also close your *Internet Browser* to end your session. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638650356021.png) # Pilot Profile – Discord ---*Clicking on Discord will open an invitation for you to join the Company’s Discord. While **not** mandatory, all Pilots are strongly encouraged to join. The Pilot Community there is very active and all are welcome – as active participants or ‘lurkers’. It’s the best and fastest way to keep with the Company’s operations.*
#### **How do I join the Walker Air Transport Discord?** Log into CrewOps and click on your name in the top right > select "Discord" at the bottom. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087263235.png) You will be directed to your Profile Settings > Discord page. [](https://docs.walkerair.us/uploads/images/gallery/2023-12/image-1701556888110.png) Click on the 'Join Discord' button and you will be directed to Discord's OAUTH login -- this is where you login with your existing Discord user account, or create a new one if you've never used Discord. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087295855.png)*Walker Air Transport does not store any personal information except your Discord username when you log-in securely using OAUTH. The record of your username is to allow tagging of completion messages we place in Discord as well as log information to aid our staff in assisting you.*
After clicking Authorize, you will be provisioned into our Discord and greeted with a welcome message. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087419875.png) Additionally, your browser will redirect to your Profile > Discord settings and you should have a green button and the ability to unlink your discord. If you unlink discord, you will be removed from the Discord server. [](https://docs.walkerair.us/uploads/images/gallery/2023-12/image-1701557125712.png) --- #### **First Time Accessing Discord?** Click **Discord** in the menu. The screen below will open. Click "Register" at the bottom. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087500612.png) Enter the information you wish to use. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087530712.png) At this point, you'll be presented with a number of additional screens related to security and account setup. Follow the prompts you're given. Eventually, you will be added to our Discord server, provisioned, and given a welcome message. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087419875.png)*Review its contents carefully and make your onboarding quicker and easier by completing the reading you're asked to do.*
You're all set to go in our *Discord*. Click through the channels to familiarize yourself with what's there. Whether just lurking or being an active participant – or simply finding a place somewhere in between – we encourage you to engage with your fellow Pilots at a level of involvement with which you're comfortable. # Pilot Profile – Donate ---***While not mandatory or expected**, it’s an option for one to make a financial contribution to support Airline operations (servers and service providers), enhancements and improvements (modules, functionality, liveries, etc.) – or in any other way the Business Office determines is appropriate and necessary for support of the Airline and its Pilots.*
If you wish to donate to the Airline, here's a way for that to be done. The details noted below explain what it is *and* how it works. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638301388159.png) You may also opt to join the [Patreon program](https://docs.walkerair.us/books/2-training/page/pilot-profile-patreon) to financially support the company, and get additional benefits. # Pilot Profile – Patreon Please read our Patreon help section here: **[Click Here](https://docs.walkerair.us/books/3-help/chapter/patreon "Patreon")** # Additional Reading --- If you haven't already done so, read through the other documents within our *Document Management System* to get acquainted with our Company’s culture and *Policies* and *Procedures*. After that, you'll be ready to begin planning your first flight with knowledge and confidence... # Flights - Assignments # New Pilot Orientation Welcome to New Pilot Orientation! Your success in our Airline is based solely upon how well you grasp and understand the features and functionality of our customized, proprietary Flight Data System and how well you're able to use it and an ACARS data exchange application. If you can master the sections that follow, you'll be ready to take to the virtual skies confidently in your new career and have fun doing so! # Welcome ---*Before you proceed with this part of your Orientation, you must complete reading through the **The Crew Operations Website** module. It'll make what follows much less frustrating and more easily understandable and enjoyable.* *Link: [**The Crew Operations Website**](https://docs.walkerair.us/books/2-training/chapter/the-crew-operations-website-the-navigation-bar "The Crew Operations Website")*
Once again, welcome to *Walker Air Transport*! We’re very pleased to have you with us. It’s our intent to get you into the air as soon as possible. Experience, though, has taught us that following a formal process to bring new Pilots onboard is best for everyone. That being said, let’s get going… Our Pilots are expected to know how to fly before they arrive. For that reason, we don't have nor do we offer a *Flight Training Program* – formal flight training is well beyond the scope of what we do here. Instead, advancing our belief the more one knows about something, the more fun they’re likely to have doing it, we’ve worked very hard to create a safe and fun environment where continual learning is strongly encouraged *and* practiced. And what might that include? For us, it’s about creating and having experiences to develop new piloting skills – or enhance existing ones – and practicing them often to improve proficiency. It’s also about enjoying the time spent flying to its fullest. That means using automation to its maximum potential and using it to make flying with us as user-friendly... painless... frustration free... and painless as possible. Our **Flight Operations Process** is streamlined and fully-automated so our Pilots can focus on what’s truly important to them – flying! For a first-timer, though, all of this might seem intimidating at first, so the Onboarding | Orientation Process we’ve detailed in the following pages will help you get acquainted with: - how we do things here; and, - how **you** can be a success – and have fun – as a *Walker Air Transport* Pilot. Well, enough talking... It's time for us to go exploring! # Downloading & Installing ACARS --- In order for our customized, proprietary *Flight Data System* to function properly, it must be connected to your Sim so the data your flight generates can be transmitted to it. That transmission of data is facilitated by ACARS software.*The term ACARS is intended to cover all Fight Tracking Software.*
| **Windows** | **PC** | **MacOS (X-Plane Only)** |
| **smartCARS 3** [*click here to download and view instructions*](https://docs.walkerair.us/books/3-help/page/smartcars-3-windows-pc-mac-os-linux "smartCARS 3 | Windows PC Mac OS Linux") | **FlightTrackerXP** [*click here to download and view instructions*](https://docs.walkerair.us/books/3-help/page/flighttrackerxp-macos "FlightTrackerXP | MacOS") |
| Go to [**https://walkerair.us/**](https://walkerair.us/). Click **Crew Login** in the *Navigation Bar*. After doing so, the login box will appear. | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637613303295.png) |
| Enter your **Email** address and **Password** in the spaces provided.
*If you wish to have the website remember you, click the box beside **Remember Me**.* Click the **Log In** button. | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637613329420.png) |
| **Cargo** | To plan and fly a **Cargo Flight**, click the link below and follow the instructions. **LINK:** [**Cargo Flights**](https://docs.walkerair.us/books/help/page/cargo) |
| **Charter** | To plan and fly a **Charter Flight**, click the link below and follow the instructions. **LINK: [Charter Flights](https://docs.walkerair.us/books/help/page/charter)** |
| **Scheduled** | To plan and fly a **Scheduled Flight**, click the link below and follow the instructions. **LINK: [Scheduled Flights](https://docs.walkerair.us/books/help/page/scheduled)** |
| **Tour** | To plan and fly a **Tour** **Flight**, click the link below and follow the instructions. **LINK: [Tour Flights](https://docs.walkerair.us/books/3-help/page/tours)** |
| **simBrief** | **SkyVector** |
| To plan your flight using ***simBrief***, click the link and follow the instructions.
**LINK:** **[simBrief](https://docs.walkerair.us/books/help/page/simbrief)**
*The Flight Plan simBrief generates is merely a suggestion. There's no requirement you actually fly it.* | To plan your flight using ***SkyVector***, click the link and follow the instructions. **LINK:** [**https://skyvector.com/**](https://skyvector.com/) |
*If you fail to use a Walker Air Transport livery and operate your flight using our ACARS-based Flight Data System, your flight will be rejected and, if this becomes a pattern, you risk being terminated.*
##### --- ##### **Start ACARS** Open *ACARS.****Make this a habit**. If you fail to start ACARS **before** you pushback and begin your flight, none of its data can be transferred to our Flight Data System – and that means you will **not** receive credit for the flight.*
To start *ACARS*, click [**here**](https://docs.walkerair.us/books/3-help/chapter/acars) and follow the instructions specific to your computer's *Operating System* and supported Flight Simulator. ** ** --- ##### **Online Air Traffic Control** If you're using live Air Traffic Control for your flight – *IVAO*, *PilotEdge* or *VATSIM* – log in to their system and follow their instructions and/or prompts. --- ##### **Fly Your Flight** Once you've reached this point, your aircraft is on the ramp at your departure airport – and your Pre-Flight is underway. Complete your checks – and with your engine(s) running, you're ready for pushback. Enjoy! **NOTE:** *Once your aircraft moves, the Pre-Flight segment of your flight is complete.* # Reviewing Your PIREP --- The data produced by your simulator during your flight was transmitted to our *Flight Data System (FDS)* by ACARS. After receiving and processing it, our *FDS* was able to generate the reports and displays found in your **Logbook**. To review the PIREP for the flight you just completed, click [**here**](https://docs.walkerair.us/books/3-help/page/locating-your-pirep) and follow the instructions it contains. And just a reminder... Manual PIREPS are **not** allowed. # Completing Your Flight --- After landing, taxi to your parking spot and stop. Once you do that, your flight officially ends. Take a moment to review your ACARS **Flight Log** *before* filing it. Details about doing that can be found [**here**](https://docs.walkerair.us/books/3-help/page/approved-rejected-and-diverted). File your **Flight Log**. After doing so, a PIREP for your flight will be automatically completed and saved to your **Logbook**. It'll be categorized as being **Approved**, **Rejected** or **Diverted** based on the criteria noted below.*If you did **not** land at your planned Arrival Airport, your flight will be categorized as being **Diverted**.*
| **Approved** | **Rejected** | **Diverted** |
| The criteria for an **Approved** flight are: - You completed a flight from your planned *departure* airport to your planned *arrival* airport; - The Company’s *Landing Rate Standard –* a landing rate equal to or softer than -800 was **achieved**. All Points, Flight Hours and Pay are awarded. The PIREP is posted to your Logbook as being Completed | **Approved**. | The criteria for a **Rejected** flight are: - The Company’s *Landing Rate Standard –* a landing rate was harder than -800fpm - Your flight time was 00.00 hours (premature landing); and/or, - You used more fuel than you left the airport with (in-flight refueling); and/or, - You did **not** fly with a *Walker Air Transport* livery (except if part of the Patreon program). No Points, Flight Hours or Pay are awarded. The PIREP is posted to the your Logbook as being Completed | **Rejected**. | The criteria for a **Diverted** flight are:
- You completed a flight from your planned *departure* airport to an *unplanned arrival* airport;
- The Company’s *Landing Rate Standard –* a landing rate equal to or softer than -800fpm was **achieved**.
All Points, Flight Hours and Pay are awarded.
*If this occurs when flying a **Tour** leg, you will **not** be advanced to the next leg. The leg will have to be reflown.* The PIREP is posted to your Logbook as being Completed | **Diverted**. |
*While joining the company’s Discord is not mandatory, it’s **strongly encouraged**.*
*Lurkers are always welcome! Be as active as you desire. Having an active or lurking presence in our Discord is a wonderful way to stay up to date on Company developments and actively engage with your fellow Pilots.*
To join the discord, [click here to review the steps to join](https://docs.walkerair.us/books/2-training/page/pilot-profile-discord "Pilot Profile – Discord"). # Behavior Guidelines --- Our *Discord* is an online, public forum and may only be accessed by a member of our community – in other words, a Company Pilot. As such, in addition to having your behavior meet the Standards set forth within our **[Code of Conduct](https://docs.walkerair.us/books/1-policies-procedures/page/code-of-conduct "Code of Conduct")**, it should also conform to those general *Behavior Guidelines* listed below.*Because we have an international community, we've chosen to do what the aviation community has done by adopting English as the official language of our Discord.*
When on our *Discord,* you are required to observe below. 1. Follow all staff instructions immediately – and at all times. 2. Do not ping staff members for trivial or inconsequential reasons. 3. Do not ping more than four (4) people at once – or ping members randomly (unless in a Group Flight). 4. You need to be *at least* 16 years old to use our *Discord*. 5. Respect the privacy of others. Do not share personal information – yours or that of others. 6. Remain on topic and use our channels correctly. 7. Community members are free to express themselves openly and give constructive criticism and feedback. When doing so, we expect those interactions to be civil and respectful. 8. Be welcoming, kind, respectful and considerate of other Users at all times. Bullying, threatening and/or harassing anyone in any way is not tolerated. 9. Do not promote your own content by posting personal *Discord* server Invite links or codes. The only server invite links or codes allowed are those for official *Discords* or industry communities. 10. NSFW (Not Suitable For Work) content is not allowed under any circumstances. Content is expected to be suitable for all ages at all times. 11. Do not advertise (buy, sell or trade) and/or give anything away without first obtaining permission from the Business Office staff (Red names). 12. Leave moderating to the Marshallers. Avoid engaging in back-seat moderating. 13. These rules may vary at any time. Marshallers reserve the right to warn and ban users at their discretion. 14. The most important rule of all is to have fun! # Groups & Channels --- There are a number of *Groups* and *Channels* within our *Discord*. They are as follows:*Our Discord is dynamic and subject to change at any time to better serve the needs of our pilot community. As such, the Groups and Channels listed below may **not** be 100% accurate at the time they’re viewed. The list will be updated periodically, though **not** on a regularly-scheduled basis. Login to our Discord to view the current list.*
| **Channel** | **Description** |
| **Walker Air Transport** | **Access: All Pilots** |
| events | Posts on upcoming [Walker Events](https://docs.walkerair.us/books/3-help/page/events) |
| liveries | Updates when we add or update[ liveries](https://docs.walkerair.us/books/1-policies-procedures/page/aircraft-liveries) |
| news | General news from the flight simulation community |
| notams | Communications and updates intended for the entire pilot community **NOTE:** *NOTAM = Notice To All Missions* |
| info | Section containing high-level information about the general running of the company |
| roles | Section allowing a pilot to join optional channels in the Discord |
| **Squawk** | **Access: All Pilots** |
| lounge | Voice chat with others in our community |
| group flight | Fly with others in the community - Group 1 |
| group flight 2 | Fly with others in the community - Group 2 |
| live flight | Share your flight with the community - Group 1 |
| live flight 2 | Share your flight with the community - Group 2 |
| other-games-live | Share your other gameplay with the community |
| **Community** | **Access: All Pilots** |
| general | Anything related to flight simulation |
| hardware | Anything related to computer or flight sim hardware |
| live-streaming | A place to post YouTube or Twitch Streams |
| memes | Anything funny or interesting that you’d like to share |
| real-life | Anything related to real life you wish to share |
| screenshots | Screen shots of anything related to flight simulation |
| support | Ask for help – **for VA-related matters only** |
| videos | A place to share videos of anything aviation-related |
*If you cannot see these channels and want to join them, please head over to #roles and select the necessary icons.*
| **ATC Networks** | **Access: All Pilots (Signup in #roles required)** |
| ivao | Any discussions related to the IVAO network |
| pilotedge | Any discussions related to the PilotEdge network |
| vatsim-atc | Any discussions related to controlling on the VATSIM network |
| vatsim-calendar | Update feed on VATSIM events happening on the network |
| vatsim-amas | Any discussions related to flying on the VATSIM network in the Americas |
| vatsim-apac | Any discussions related to flying on the VATSIM network in Asia Pacifc |
| vatsim-emas | Any discussions related to flying on the VATSIM network in Europe, Middle East and Africa |
| **MSFS** | **Access: All Pilots (Signup in #roles required)** |
| msfs-general | General discussions and support related to Microsoft Flight Simulator 2020 |
| msfs-aircraft | Aircraft add-on discussions (payware and freeware) related to Microsoft Flight Simulator 2020 |
| msfs-plugins | General add-on discussions (payware and freeware) related to Microsoft Flight Simulator 2020 |
| msfs-scenery | Scenery add-on discussions (payware and freeware) related to Microsoft Flight Simulator 2020 |
| **P3D** | **Access: All Pilots (Signup in #roles required)** |
| p3d-general | General discussions and support related to Lockheed Martin's Prepar3D |
| p3d-aircraft | Aircraft add-on discussions (payware and freeware) related to Lockheed Martin's Prepar3D |
| p3d-plugins | General add-on discussions (payware and freeware) related to Lockheed Martin's Prepar3D |
| p3d-scenery | Scenery add-on discussions (payware and freeware) related to Lockheed Martin's Prepar3D |
| **X-Plane 11** | **Access: All Pilots (Signup in #roles required)** |
| xp11-general | General discussions and support related to Laminar Research's X-Plane 11 |
| xp11-aircraft | Aircraft add-on discussions (payware and freeware) related to X-Plane 11 |
| xp11-plugins | General add-on discussions (payware and freeware) related to X-Plane 11 |
| xp11-scenery | Scenery add-on discussions (payware and freeware) related to X-Plane 11 |
| **X-Plane 12** | **Access: All Pilots (Signup in #roles required)** |
| xp12-general | General discussions and support related to Laminar Research's X-Plane 12 |
| xp12-aircraft | Aircraft add-on discussions (payware and freeware) related to X-Plane 12 |
| xp12-plugins | General add-on discussions (payware and freeware) related to X-Plane 12 |
| xp12-scenery | Scenery add-on discussions (payware and freeware) related to X-Plane 12 |
| **Licensed Pilots** | **Access:** **Selected channels limited to Student and Licensed Pilots** |
| pilot-talk | Chat about piloting with company pilots having real-world credentials. |
| photos-videos | Photos and videos shared by pilots |
| training-help | Discussions for training, non-pilots are limited to view-only |
| training-room-1 | Voice and video call channel for pilots learning and being trained by others in the community |
| training-room-2 | Voice and video call channel for pilots learning and being trained by others in the community |
| **Other Games** | |
| Multiple Channels | Channels for popular games in the community, as well as a general catch all for other games |
*Active comments in any Group or Channel will make its name appear in **bold print**. If you are tagged in any channel, a **number in red circle** will appear beside it.*
# Discord FAQ --- #####| ##### **Answers to general questions you may have about *Discord*, its features and how it works may be found [here](https://support.discord.com/hc/en-us "Discord Information").** |
| **ID Color** | **Position and Role** |
| **Gold** | These pilots are **Founders** who helped Storm build *Walker Air Transport*. |
| **Red** | These pilots in the **Business Office** help Storm with the day-to-day management of the Company. |
| **Yellow** | These pilots serve as **Marshallers** and provide information and guidance to all. |
| **Orange** | These pilots are members of our **Paintshop** and assist in creating liveries for the Walker fleet. |
| **Blue** | These pilots are **Private Pilot's License** holders (PPL) in the real world. |
| **Green** | These pilots are **students pursuing their Private Pilot's License** in the real world. |
| **Turquoise** | These pilots are **members of the [Patreon program](https://docs.walkerair.us/books/2-training/page/pilot-profile-patreon)** who help support the company |
| **White** | These are members of the **pilot roster** of the company. |
| **SAMPLE – Student Pilot** | **SAMPLE – Private Pilot** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1643559162181.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1643559028310.png) |
| **Student Pilot:** | **Private Pilot:** |
| - DM a member of the *Business Office* on Discord - (and make sure to include your name and WAT Pilot ID); and, - Provide a copy of your *Student License* (block out your mailing address information) – or – for those outside the US, something of an equivalent nature to validate your status. The name on your license **must** be visible and **must** match the name you have on-file with the virtual airline. Your license must be valid and **not** expired. | - DM a member of the *Business Office* on Discord (and make sure to include your name and WAT Pilot ID); and, - Provide a copy of your *Pilot License* (block out your mailing address information) to show you hold, at a minimum, a Private Pilot endorsement. The name on your license **must** be visible and **must** match the name you have on-file with the virtual airline. Your license must be valid and **not** expired. |
*If you’d rather **not** submit a copy of your license for either designation, that's your decision. However, you can’t obtain the roles in Discord without verifying you're either a Student or Licensed Pilot.*