*When on the Crew Operations website, zoom in or out as necessary to better view the details presented there.*
The *Crew Operations* website – also known as *Crew Ops* – is the place from which **all** activity flows at *Walker Air Transport*. Here, we'll get you logged in so you can explore all of its features and functionality – *and* perhaps even surprise you by the wealth of information available to you. By knowing what's within the site, we know you'll be better positioned to enjoy your experience with us. Within *this* document, we'll explore the sections of the *Navigation Bar* at the top of the screen and each of the areas beneath it. What you see below, in a *zoomed out* view, is what opens *after* you log in to the *Crew Ops* website. [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651686241506.png) Let's dive in... # Logging In - - - - - - Before you can begin flying with us, you’ll need to login as a *Crew Member* by clicking **Crew Login** in the website’s *Navigation Bar*. Link: [**https://walkerair.us/**](https://walkerair.us/) [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637606059359.png) To do so, follow *these* steps:| - Go to [**https://crew.walkerair.us/login**](https://crew.walkerair.us/login "https://crew.walkerair.us/login"); - In the Email box, enter your Email address; - Create a secure password and store it in a safe, yet readily-accessible place should you ever need to refer to it; and, - Click the **Log In** button. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642023796394.png) |
| **The section below is intended for only those logging onto the *Crew Ops* website for the first time. Once the steps noted below are completed, they will no longer be necessary.** |
*Each step in this process must be completed **before** you'll be able to have full access the Crew Ops website.*
| This is the **Welcome New Pilot** pop-up. To advance to the following pop-up, click the **Next** button. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-1.png) |
| This is the **Important Information** pop-up. Read each item it contains ***very carefully***. To advance to the following pop-up, click the **Next** button. To return to the previous pop-up, click the **Previous** button. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-2.png) |
| This is the **Online ATC Networks** pop-up. This one is specific to **WAT100** (to serve as an example); **your** screen will contain **your** Pilot ID. When operating an aircraft on any of the *Online ATC Networks*, your callsign is *always* to be your Pilot ID – **WAT** followed by your ID number. **It's not to be WAX or WAC or anything else**. To advance to the following pop-up, click the **Next** button. To return to the previous pop-up, click the **Previous** button. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642095456505.png) |
| This is the **My Home** pop-up. Here, you're asked to select your **Home** airport – your personal base of operations. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-4a.png) |
| If, for instance, you wish *KSEA* | *Seattle-Tacoma International Airport,* a major airport, to be your **Home**, enter it in in the field as shown. Click the **Save Home** button. You'll then be taken to the *Crew Ops* website where you'll be ready to begin the next part of the *New Pilot Orientation Process*. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-4c.png) |
| If, however, you'd like to be based at something smaller or closer to where you actually live, you have that option, as well. In our example, we'll use *KTIW* | *Tacoma Narrows Airport*. This is a relatively small, GA-only airport and there are no Cargo or Scheduled flights originating or departing from it. In this case, the note in **red** will appear. If you want to operate Cargo and/or Scheduled flights on a regular basis, you may wish to consider selecting another airport. Otherwise, be aware of this restriction. If necessary, then, enter a new airport in the field. When done, click the **Save Home** button. You'll then be taken to the *Crew Ops* website where you'll be ready to begin the next part of the *New Pilot Orientation Process*. | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/onboarding-4b.png) **NOTE:** *After setting your **Home** here, it doesn't have to be permanent. You can change it anytime you wish to do so. Read more about that [**here**](https://docs.walkerair.us/books/2-training/page/the-navigation-bar-pilot-profile).* |
| **Area 1** | **Area 2** | **Area 3** | **Area 4** | **Area 5** |
| **Flight Activity** | **World Map** | **Recently-Completed Flights** | **Top Pilots** | **Historical Performance** |
| **Today's Hours** | The number of flight hours completed by Company Pilots on the current date. |
| **Today's Flights** | The number of flights completed by Company Pilots on the current date. |
| **Total Hours** | The total number of hours flown by Company Pilots since January 2020. |
| **Total Flights** | The total number of flights completed by company Pilots since January 2020. |
*Universal Coordinated Time (UTC), a successor to Greenwich Mean Time (GMT), is the time standard used in our System. A new day begins at 00:00:00 UTC and ends at 23:59:59 UTC.*
- - - - - - ##### **Area 2 – World Map** **Area 2** displays a world map showing all flights currently being flown by company Pilots. The **border**/**outline** color of an aircraft's icon indicates its current **ATC Network** status – as illustrated below.| **Offline** | **IVAO** | **PilotEdge** | **POSCON** | **VATSIM** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1646172741567.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1646172825087.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1646172759557.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1646172842464.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1646172776382.png) |
| This flight is being/was flown as part of an **Event**. | This flight is being/was flown on the *IVAO* ATC Network. | This flight is being/was flown on the *PilotEdge* ATC Network. | This flight is being/was flown on the *POSCON* ATC Network. | This flight is being/was flown on the *VATSIM* ATC Network. |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638883285571.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638883825631.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638883206993.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-02/image-1645814589821.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638883246857.png) |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638372507834.png) | Clicking this button will display the **weather**.
**NOTE:** *When this feature is activated, the button will be green.*
| ||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641858011196.png) | Clicking this button will display active **VATSIM** areas around the world.
**NOTE:** *When this feature is activated, the button will be green.*
| ||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638372543116.png) | Clicking this button will visibly show the airline’s **flight history** for various time periods – a single day, a week, a month and three (3) months.
**NOTE 1**: *When this feature is activated, the button will be green.* **NOTE 2:** *In the ‘Off’ position, **no** data is shown.*
|
*Hover your cursor over a variety of entries on your screen to see even more detail about each flight.*
And finally, here are two (2) additional icons you'll encounter on the Map:| [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651494680129.png) | This **Star** indicates the location of the Company's Headquarters – *KJAX* | *Jacksonville International Airport*. | [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651494843738.png) | This **Hanger** indicates the location of *your* Home. |
| Hovering your cursor over the aircraft's ICAO Code will reveal its type. | Hovering your cursor over the Departure Airport's ICAO Code will reveal its identity. | Hovering your cursor over the Arrival Airport's ICAO Code will reveal its identity. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641857778485.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641857805480.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641857856673.png) |
*Your double hours and points awarded for participating in an Event flight will not be reflected in this table.* *Those bonus hours and points are only visible in the individual PIREP report.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691671252913.png)| **AREA FEATURE Nº 1:** | **AREA FEATURE Nº 2:** | **AREA FEATURE Nº 3:** | **AREA FEATURE Nº 4:** |
| *View the details of a particular flight by clicking on its flight number in the **Flight** column.* | *Review a Pilot’s Profile by clicking on the Pilot’s name in the **Pilot** column.* | *See additional detail about a number of items by hovering your cursor over them.* | *See the PIREP (Pilot Report) for a flight by clicking on its Flight Status indicator (Green Box with Check Mark above).* |
*Freely explore this page and its many sections by clicking anything and everything you see. To reset the page to its normal state, click the **HOME** button or refresh the page.*
# Home - - - - - -*Return to the **HOME** page from anywhere within the website by clicking the **Walker Air Transport** logo at the top of each page.*
After clicking the **Log In** button, the **Crew Member** | **HOME** page opens. From here, you have full access to the website’s vast features *and* functionality. To return to the **HOME** page at any time, click on the **HOME** icon – **or** – the *Walker Air Transport* logo in the *Navigation Bar*. On the right side of the *Navigation Bar*, you’ll see these items across the top of the screen. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637675033642.png) By clicking on an item in the *Navigation Bar*, its contents are revealed. The contents – some of which are drop-down menus – may be seen in the illustrations on the pages that follow. Let’s explore each one in some detail… # Events - - - - - - This is the **Events** page. Here, you‘ll see a schedule of Company-sponsored **Events** taking place in the month indicated. Scroll as necessary to see what’s available for the month you’ve selected – **or** – use the sort feature if you're looking for a flight specific to an ATC Network.| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637676493935.png) |
|
| To view the offerings for the next five (5) days, *hover* your cursor over the **Events** Icon in the header of the *Crew Ops Website*. Click on the Event you wish to review. | [](https://docs.walkerair.us/uploads/images/gallery/2022-06/image-1654361625679.png) |
*If you **bid** a flight using Flight > Cargo, Flight > Charter or Flight > Schedule, you **will not receive** the bonus points and hours; and we will not make exceptions.*
Now that bidding is open, let's go through the process... The type of event (*Fly-In, Fly-Out, Fly-In/Fly-Out or Specific)* will determine what your bid screen looks like. It's pretty self-explanatory; however, we'll show an example of the *Specific* event type. 1. Click the **Bid Flight** button. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1648812385674.png) 2. You are now presented with the 'Bid Your Flight' screen. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629817833.png) 1. This event has a specific airport selection – *KATL* and *KJAX*. Pick which of these you want to be your departure airport. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629842649.png) 2. Pick your arrival airport. Because this event only has two (2) airports, you get one (1) choice.*You will see your departure airport in this list. The reason we provide it is that sometimes pilots want to practice area flying and returning to their departure airport while ATC is available during an event. It is OK if you pick the same departure and arrival, if available, during your participation.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629975249.png) 3. Next, you will choose the fleet you wish to pick an aircraft from. [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687630124979.png) *If you wish to return and pick another fleet, click on the 'Reset Aircraft' to the right of the drop down box.[](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687629352335.png)* 4. If you happen to pick *Charter* as your fleet, you will be presented with a load option. You can choose cargo or passengers *(default.)* [](https://docs.walkerair.us/uploads/images/gallery/2023-06/image-1687630203045.png) 5. Click on "Bid Flight" and you will be taken to your **My Bids** page. There, you'll see your newly-created Event Bid. At this point you can continue forward with smartCARS 3 or FlightTrackerXP, begin your flight and receive credit as defined in our Events Procedures [**here**](https://docs.walkerair.us/books/3-help/page/events).*You can fly as many flights as you wish during an event window given that you can stay within the hours defined in the Events Standard Operating Procedures. You may only bid 1-flight at a time, so if you return to your Event page and you are currently in-flight, or have a bid, you will see a 'Bid Exists' button. You must either forfeit (remove) or complete that bid in order to bid a new flight.*
| **Cargo Flight Operations** | **Charter Flight Operations** | **Scheduled Flight Operations** |
| *Walker Air Cargo* | *Walker Air Express* | *Walker Air Transport* |
*At the bottom of each of these descriptions, you'll see the criteria we use to add new aircraft to it. **Should you ever request a Fleet addition, keep them in mind**.*
# Company – Documents - - - - - - Clicking **Documents** will open *this* one – the **DMS** | **Document Management System**. # Company – Fleet - - - - - - This is a listing of all aircraft in the Company’s three (3) Fleets containing operational details about each one. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637853934761.png) It can also be sorted in any of these ways noted in the graphic below. **All** is the default. Select any other **Fleet Name** from those in the drop-down to view *only* those aircraft in that Fleet. Your choices are as follows: **All** | **Cargo** | **Charter** | **Scheduled** - - - - - - These are the **Average Landing Rates** for all aircraft in their respective Fleets. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637854198362.png) - - - - - - These are the stats available for every Company aircraft. What's shown below are **all** aircraft. **NOTE:** *To see an aircraft in a specific fleet, sort the list by clicking **Operations** and scroll to locate it. To return the page to its original state, click **Aircraft**.* The list can be sorted. Click on the column header to do so. To return the to the default view, refresh the page – **or** *–* click the Aircraft column header. **NOTE:** *This is only a partial view of the entire page.* [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642969768775.png) To see additional information about an aircraft, click the triangle to its **left** – as illustrated below for the *Airbus A300*. [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642970038701.png) To close the data line, click the triangle. # Company – Pilots - - - - - - The **Our Pilots** page is a listing of **all** Company Pilots on *Active* and *On Leave* status. **NOTE:** *Pilots who are **Retired** do **not** appear in this listing.* [](https://docs.walkerair.us/uploads/images/gallery/2022-06/image-1654522379344.png) To search for a specific Company **Pilot**, in the *Text Box* to the *right* of the magnifying glass icon, enter \[1\], as many letters of their **First Name** as you can, or \[2\], as many numbers in their **Pilot ID** as you can until the Pilot you're seeking appears in list beneath it. In this example, *Jim* was entered and these results were produced. To view their **Pilot Profile**, click on their Pilot ID. [](https://docs.walkerair.us/uploads/images/gallery/2022-06/image-1654521781910.png) The list can also be sorted. Click on *any* column header to do so. [](https://docs.walkerair.us/uploads/images/gallery/2022-06/image-1654522617799.png) To return the to the default view, refresh the page – **or** *–* click the **Pilot ID** column header. # Downloads - - - - - - In **Downloads**, you can obtain the software and liveries you’ll need to operate your Company aircraft. Click on any item for details on what it is *and* how to download and install it. # Downloads – ACARS - - - - - - #### **FlightTrackerXP & smartCARS 3** In order to fly with us, you'll need to download *Flight Tracking Software*. Click on the one your System/Flight Simulator requires and follow the prompts.| **Windows-based PC** | **Linux** | **MacOS** |
| [smartCARS 3](https://docs.walkerair.us/books/3-help/page/smartcars-3-windows-pc-mac-os-linux "smartCARS 3 | Windows PC Mac OS Linux") | [smartCARS 3](https://docs.walkerair.us/books/3-help/page/smartcars-3-windows-pc-mac-os-linux "smartCARS 3 | Windows PC Mac OS Linux") | [FlightTrackerXP](https://docs.walkerair.us/books/3-help/page/flighttrackerxp-macos "FlightTrackerXP | MacOS") [smartCARS 3](https://docs.walkerair.us/books/3-help/page/smartcars-3-windows-pc-mac-os-linux "smartCARS 3 | Windows PC Mac OS Linux") |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637864431051.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637864462001.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637864512063.png) |
***When flying for the Company using ACARS, all aircraft are to be flown in Company ‘colors’ unless you are a member of the Patreon program.***
Custom-designed, company-branded liveries for all Fleet aircraft can be found *and* downloaded here. To locate a livery for a specific aircraft, click the "Show Aircraft Filter" button in gray to access the search bar, as well as additional filters. [](https://docs.walkerair.us/uploads/images/gallery/2023-04/M9gscreenshot-20230415-234411-chrome.jpg) Downloading and installing liveries is covered elsewhere in our documents. Instructions for doing so may be found at these links:| **Cargo** | **[Download & Install a Cargo Aircraft Livery](https://docs.walkerair.us/books/2-training/page/downloading-installing-liveries)** |
| **Charter** | **[Download & Install a Charter Aircraft Livery](https://docs.walkerair.us/books/2-training/page/downloading-installing-liveries)** |
| **Scheduled** | **[Download & Install a Scheduled Aircraft ](https://docs.walkerair.us/books/2-training/page/downloading-installing-liveries)** |
***When flying for the Company using ACARS, all aircraft are to be flown in Company ‘colors’ unless you are a member of the Patreon program.***
On special occasions, a custom-designed, company-branded livery *may*, at the discretion of management and the paintshop, be created. To view a **Special Livery**, open the aircraft model, select the appropriate simulator and add-on publisher, then select "Special" [](https://docs.walkerair.us/uploads/images/gallery/2023-04/screenshot-20230415-235047-chrome.jpg) Downloading and installing liveries is covered elsewhere in our documents. Instructions for doing so may be found at these links:| **Cargo** | **[Download & Install a Cargo Aircraft Livery](https://docs.walkerair.us/books/2-training/page/downloading-installing-liveries)** |
| **Charter** | **[Download & Install a Charter Aircraft Livery](https://docs.walkerair.us/books/2-training/page/downloading-installing-liveries)** |
| **Scheduled** | **[Download & Install a Scheduled Aircraft Livery](https://docs.walkerair.us/books/2-training/page/downloading-installing-liveries)** |
| **Cargo** | **[Completing a Bid For a Cargo Flight](https://docs.walkerair.us/books/3-help/page/cargo)** |
| **Charter** | **[Completing a Bid For a Charter Flight](https://docs.walkerair.us/books/3-help/page/charter)** |
| **Scheduled** | **[Completing a Bid For a Scheduled Flight](https://docs.walkerair.us/books/3-help/page/scheduled)** |
| **Tours** | **[Completing a Bid For a Tour Flight](https://docs.walkerair.us/books/3-help/page/tours)** |
*To return to the **Airports** page at any time, click the arrow icon in the grey box at the right end of the Bar.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242404298.png) This is the **Airport Details** area. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242448059.png) This is the **Map View**. The **Runways** | **Click To Expand**/**Hide** area is also illustrated. In addition to an overhead view, the airport's field elevation and current [**METAR**](https://metar-taf.com/) are shown. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242505535.png) This is the **Top Pilot** area. The name of the *Company Pilot* with the greatest number of *Departures* and *Arrivals* at this airport will be noted here. In our example, the Pilot for each just happens to be the same. That will **not** always be the case. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242553303.png)*To view a Top Pilot's **Profile**/**Logbook**, click on their name.*
- - - - - - This is the **Last 25 Flights** area.*To see more detail about any of these flights and/or the Pilots flying them, click the **Flight Number**, **Pilot Name** or **Colored Box** at the end of a row.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242770704.png) [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639242812569.png) # Flights – Jumpseat - - - - - - Jumpseats can be purchased to move from one airport to another for **Cargo** and **Scheduled** flights *–* *and* for **Charter** flights when Worldwide Persistence is **enabled**. After clicking **Jumpseat**, the screen below opens. Your current location airport is already in the **Current Location** text box. A summary of your Jumpseat activity appears to the right. In the **History** section, you'll find details of all previous jumpseat purchases. **NOTE:** *It'll be empty if none have been purchased.* [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651761266655.png) Enter the name or ICAS Code of the airport to which you'd like to move in the **Transfer To** *Text Box*. After doing so, the **Distance** between the airports will be noted along with the **Price** of the ticket. Click the **Purchase Ticket** box. **EXAMPLE:** This Pilot wishes to jumpseat from OEJN > EDDL. It will cost $466.80 for them to do so. With $265,043.51 in their wallet, the ticket can easily be purchased. If, however, the balance in that Pilot's Wallet had been *less than* the price of the Jumpseat, the Ticket could not have been purchased. [](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1651761397810.png) When jumpseating, keep *this* in mind regarding **Worldwide Persistence**:| **With Worldwide Persistence**... | ... **the *Destination Airport* Search Box**... |
| **On** | **Enabled** | will show *every airport* in our database. |
| **Off** | **Disabled** | will *only show* airports for which a Cargo or Scheduled flight exists. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642188934791.png) | These buttons will drive the features of this page. Their use will be defined below. If a feature is **active**, its button will be **red**. If a feature is **available**, its button will be **dark grey**. If a feature is **unavailable**, its button will be **light grey**. |
*For the purpose of illustrating the features of this tool, **Scheduled** Operations will be used; however, the steps detailed here will be the **same** for both Cargo **and** Scheduled flights.*
| Choose an **Operation Type** by clicking its button at bottom left of the map. | ||||
| **[](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642176191912.png)** | After clicking one of the Flight Operation buttons, the map will transition from what you see above to what appears below. |
*To gain a more 'whole world' perspective, zoom out using the '-' button – **or** – your mouse's scrolling wheel.*
[](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642180771641.png) Based on what's displayed on the map, you can see there are quite a number of **Round Trip Flights** available from *EGLL*. ##### - - - - - - ##### **Single Flight** Let's determine if there's a flight from *EGLL* to *EGPF Glasgow International Airport*. Try to locate *EGPF's* black dot on the map.| **If you can locate your desired airport on the map at the end of a yellow line, then a Cargo/Scheduled route exists**. **If you can't locate your desired airport on the map, a Cargo/Scheduled flight does not exist.** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642178360903.png) | Click *EGPF's* black dot.
After doing so, the *EGLL* > *EGPF* flight route will be highlighted in **red**.
| ||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642179952078.png) | With all available flight routes eliminated from the map, the *EGLL* > *EGPF* route is much more visible. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642181166913.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642186098911.png) | [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642186177054.png) |
| If you wish to **save** this route, click the **Save Plan** button. **NOTE:** *Scroll down to see more details about how this feature works.* | If you wish to delete the route you saved, click the **Delete Plan** button. | If you wish to start over, click the **Reload Map** button. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642179148191.png) | If you add a route ***at any time*** during this process and decide that's **not** what you want to do, click the **Remove Last Airport** button to start over. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642181166913.png) | If you wish to **save** this route, click the **Save Plan** button. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642186098911.png) | If you wish to **delete** the route you saved, click the **Delete Plan** button. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1642186177054.png) | If you wish to **start over**, click the **Reload Map** button. |
*You cannot bid on a flight from here.*
| To begin, at the top of your screen, select a Flight Operation *–* **All**, **Cargo** or **Scheduled**. | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638133851781.png) |
| Select a **Departure Airport** | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638133917970.png) |
| Select an **Arrival Airport** by entering its name or ICAO Code. | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638134008006.png) |
| **Cargo** | **[Complete a Bid For a Cargo Flight](https://docs.walkerair.us/books/3-help/page/cargo)** |
| **Scheduled** | **[Complete a Bid For a Scheduled Flight](https://docs.walkerair.us/books/3-help/page/cargo)** |
| **Change Aircraft** | You may change the aircraft you originally selected. Click the **Pencil** icon. From the drop down menu, select a replacement aircraft. Once its name appears in the text box, click the **Check Mark** icon to confirm your selection. To cancel the aircraft change – and return it to the aircraft in your original Bid – click the **X** icon. [](https://docs.walkerair.us/uploads/images/gallery/2022-04/image-1650205623461.png) |
| **Cancel Bid** | To cancel a Bid, click the red **Trash Can** icon in the red box. |
| **Pilot Briefing** | To view a Bid's **Pilot Briefing**, click the **Clipboard** icon button in the yellow box. After doing so, the screen below will open providing some valuable information about your planned flight. |
| **Report An Issue** | **Request A Feature** | **Leave Us Feedback** |
| After clicking **Submit A Ticket**, this will open in your screen. To *report an issue*, click **Report an Issue**. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135470293.png) | After clicking **Submit A Ticket**, this will open in your screen. To *request a feature*, click **Request a Feature**. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136021807.png) | After clicking **Submit A Ticket**, this will open in your screen. To leave us feedback, click **Leave us Feedback**. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136170841.png) |
| After doing so, **Tell us what broke?** will open in your screen. Select a category into which your issue falls from the list available. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135532011.png) [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135605614.png) | After doing so, **What would you like to see?** will open in your screen. Select a category into which your issue falls from the list available. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135958096.png) [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135605614.png) | After doing so, you'll be asked to rate your feedback in the **How can we help?** screen that opens on a 1-star to 5-star scale where 5 is excellent and 1 is poor. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136246316.png) |
| After selecting a category, let us know more about the issue by describing it to us in the **Please provide as much detail as possible** Text Box. If necessary, you may also attach a file and/or a photo. Click the **Submit** button. **[](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638135532011.png)** After your submission, a **Thank You** message will appear on your screen signifying your **Help Ticket** has been submitted. | After selecting a category, let us know more about your feature request by describing it to us in the **Please provide as much detail as possible** *Text Box*. If necessary, you may also attach a file and/or a photo. Click the **Submit** Button. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136119371.png) After your submission, a **Thank You** message will appear on your screen signifying your **Help Ticket** has been submitted. | After providing your rating, let us know how we can help by describing it in the **Leave us your comment** *Text Box*. Click the **Send feedback** button. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638136297192.png) After your submission, a **Thank You** message will appear on your screen signifying your **Help Ticket** has been submitted. |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638378404810.png) | The Clock displays the UTC time.
*Universal Coordinated Time (UTC), a successor to Greenwich Mean Time (GMT), is the time standard used in our System. A new day begins at 00:00:00 UTC and ends at 23:59:59 UTC.* | ||
| Placing your cursor *over it* will reveal ***your*** *local* time. You may find this feature useful when creating and bidding flights. |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637678100123.png) | Your personal statistics may be found in the final item on the right side of the *Navigation Bar*.
*In this example, the Crew Member is Bill H., his Pilot ID is WAT182 and his Pilot Rank is shown.* |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638297743446.png) | These **Graphics** show the number of flight hours *and* points you must obtain *before* you can be promoted to the next higher rank. Here, as an example, this Pilot must fly 767 **Hours** *and* accumulate 7,237 **Points** in order to be promoted to the next **Rank** – and *both requirements* must be met in order for the promotion to be awarded. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1643207734756.png) | By clicking the chevron to the **right** of your name... [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637678100123.png) ... the drop-down to the **left** will appear. Click any of these to access its contents. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641418755267.png) | This is the **PILOT INFO** section displaying high-level personal information. In this example, you can see this Pilot's **WAT ID**, their current **Rank**, **Home Base**, the **Country** where they reside and **Hire Date**. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1647438994779.png) | This is the **SOCIAL** section displaying your basic information. Click **SOCIAL** to see it. Click **PILOT INFO** to hide it. In this example, you can see this Pilot's PilotEdge and VATSIM IDs. If they had identities in the others noted, they'd be listed. Do yours need to be updated? Go here: **Profile** > **Settings** > **My Information** > **Online ATC Networks Profile > Settings > My Information > Social Networks** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641556143648.png) | This is the **STATS** section displaying high-level information related to your flight activity. In this example, you can see this Pilot's **Total Hours** (and the hours needed to advance to the next rank), **Total Points** (and the points needed to advance to the next rank), **Total Flights** and **Average Landing Rate**. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1647439050622.png) | This is the **DETAILED** section displaying an Hours|Points|Flights breakdown of your flight activity by Fleet. Click **DETAILED** to see it. Click **STATS** to hide it. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1647439097495.png) | This is the **FLIGHT DUTY TIME** section displaying an Hours breakdown of your flight activity for the time periods noted. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641419121113.png) [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641419196443.png) | In the **World Map**, the **Black Dots** mark every airport where you've landed. Zoom in to see **more** detail. Zoom out to see **less** detail. | ||||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641393774698.png) | When you hover your mouse over a **Black Dot** on the **Map**, the name of the airport it represents is revealed. | ||||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641394006084.png) | This **Red Pin** marks your **Home Base**. Hover your mouse over it to see the name of the airport. | ||||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641393973695.png) | This **Red Pin** marks your **Current Location**. Hover your mouse over it to see the name of the airport. | ||||||||||||
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641419255063.png) | Click one of the buttons in the lower left-hand corner of the **Map** to see where you've landed while flying with us – all flights, only Cargo flights, only Charter flights, only Scheduled flights and/or only Tours.
|
*The icon for the page you're viewing will always be **red** to provide an additional visual reference for your **current location**.*
Click them to explore the reporting generated by our *Flight Data System* from data collected and submitted to us by ACARS. And the final icon at the end of the string?| **Icon** | **Status Indicated** |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641417072395.png) | This Pilot is **Active**. |
| [](https://docs.walkerair.us/uploads/images/gallery/2022-01/image-1641417030592.png) | This Pilot is **On Leave**. |
| **EXAMPLE:** In the **Pilot Ledger** *below*, they've earned $190,779.07 (**Credits**). They haven't spent any of their funds – as you can see because there's $0.00 in **Debits**. The balance they have available to spend on *Jumpseats*, *Hub Transfers* or *Tour Re-Flys*, therefore, is $190,779.07. |
*This button will only be visible in your **Pilot Profile**. You will **not** be able to view the Ledger of any other Company Pilot.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638647157704.png) - - - - - - #### **Type Ratings Button** On the **Type Ratings** page, you'll find a listing of all aircraft for which you've completed a flight. Additionally, you'll also have some additional information about each one.You can sort these entries using the name of plane, last flown, flights flown, hours flown, miles flown or simply search the name or the ICAO code of the plane you're looking for using the top bar.[](https://docs.walkerair.us/uploads/images/gallery/2023-03/chrome-bp4poag2l8.png)
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638647916698.png) Let's use the *Embraer Phenom 300* from this Pilot's **Type Ratings** as an example. In the upper left corner of each Aircraft profile is an icon. The icon tells you the Fleet in which the aircraft resides. They are as follows:| **Cargo** | **Charter** | **Scheduled** |
| [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638648291808.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638648359552.png) | [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638648320444.png) |
*In order to fully illuminate a flag in this area, you must **land** at an airport in the country the flag represents (your departure and arrival airport cannot be the same to illuminate a flag.)*
[](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687025092.png) Along the top, you'll see a *Progress Bar.* [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687233166.png) - - - - - - #### **Awards Button** On the **Awards** page, you can see which ones you've earned.*For more details on **Awards** – what they are and how you can earn them, click [**here**](https://docs.walkerair.us/books/3-help/page/awards).*
[](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687381878.png) - - - - - - #### **Pilot Status** The final icon on the **Title Bar** visually indicates your current **Pilot Status**.| [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687613436.png) | **Active** | [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1637687575058.png) | **On Leave** |
*Your double hours and points awarded for participating in an Event flight will not be reflected in this table. Those bonus hours and points are only visible in the individual PIREP report.*
[](https://docs.walkerair.us/uploads/images/gallery/2022-05/image-1652278334014.png) Each page will contain twenty (20) entries, with each entry representing a flight you've flown. In the example above, you can see there are a total of 1,369 entries. Click the chevron buttons in the lower right-hand corner as many times as necessary to view them. To view the details of a specific flight, click its Flight Number in the **Flight** column – or – click the colored box \[green, red or yellow\]. After doing so, its [**Pilot Report**](https://docs.walkerair.us/books/3-help/chapter/pilot-reports-pireps) will appear. You can then review the details of that flight. Click the **Logbook** button to download a .csv file – something you may find useful if you'd like to analyze your performance in any way you like. # Pilot Profile – Settings - - - - - - There are seven (6) areas within your Settings.| **1** | **2** | **3** | **4** | **5** | **6** |
| **My Information** | **Site Settings** | **Password** | **Favorite Aircrafts** | **simBrief** | **Worldwide Persistence** |
| **My Information** | This section contains your Name, Email Address and Location. Your name can't be changed. Your Email Address and Location can be changed. If you make any changes, click the **Save Changes** button at the bottom of the page. [](https://docs.walkerair.us/uploads/images/gallery/2022-03/image-1647439846406.png) |
| **My Home** | This section notes the name of your **Home** *and* the date it was assigned.
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639151672103.png)
You also have the option to change it.
To do so, click the **Home Transfer** button, opening the screen below.
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639151015183.png)
Let's use an example to see how this works...
**EXAMPLE:** Your current Home is *KTIW | Tacoma Narrows Airport*. You want to transfer to *KBOS* | *Boston Logan International Airport*.
In the **Home:** *Text Box*, enter **KBOS**.
Click the box beside '*I want my flight location to be my new home.*'
Afterwards, your screen will look like the one below.
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1639151245928.png)
The **Total Cost** of the **Home Transfer** is the amount indicated.
*If the Total Cost is **greater than** the amount of money in the Wallet, the Hub Transfer can't be completed. In this case, that's **not** a problem because the Wallet balance **exceeds** the Total Cost of the Hub Transfer.* To Purchase the **Home Transfer**, click the **Purchase** button. It will take effect *immediately* – and you can do this as often as you like, as long as your Wallet contains enough money to pay for each Home Transfer. To Cancel the **Home Transfer**, click the **Cancel** button. |
| **Online ATC Networks** | If you use online ATC Networks – *IVAO*, *PilotEdge* and/or *VATSIM –* enter your credentials in the spaces provided.
If you make any changes, click the **Save Changes** button at the bottom of the page.
[](https://docs.walkerair.us/uploads/images/gallery/2023-11/image-1699235830753.png)
*These may be left blank.* |
| **Social Networks** | If you use a Social Network – T*witch, Xbox* and/or *YouTube* – enter your credentials in the spaces provided.
If you make any changes, click the **Save Changes** button at the bottom of the page.
[](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671236162257.png)
*These may be left blank.* |
| **Signature** | In some online Forums, signature customization is allowed. If it's allowed, a URL is provided here that may be used for that purpose. While using it is **not** mandatory, we appreciate it when you do. The example below is the one created for WAT182. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638304671669.png) ... and this is the enlarged version to reveal its details. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638649830933.png) |
*The CSV import can support both comma and semi-colon delimiters. Our template comes with a comma delimiter.*
*Requirements:* 1. Row 1 must always be the header: icao, p3d, msfs, xp. 2. Each simulator columns is either 0 (no) or 1 (yes). 3. ICAO column MUST be the ICAO, **do not upload airport names**. 4. You must delete rows 1-3 so that row 1 is the header as indicated in #1 above. After you have formatted your CSV file, save it to your desktop (or somewhere.)*If you made changes to the airport rows through our manual process, please save that before you do an upload. The upload process only adds what is in the CSV file, it will not take changes you've done in the interface. Good way to remember this: You either make manual changes and save, or you upload a CSV and save. You cannot do both!*
On the user interface, you will want to click on the "Choose file..." box. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123182280.png) Select your CSV file. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123203295.png) The upload box will reflect the filename, and then click "Save Custom Scenery." [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123225887.png) [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123680592.png) If the file is correct, you will be presented with a success message. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123778890.png) If you have airports in your CSV that we do not have, they will be removed during upload and you'll be notified. If these are legitimate airports, feel free to submit a ticket and notify us. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690761518206.png) You can then go to Custom Scenery and you should see your list. [](https://docs.walkerair.us/uploads/images/gallery/2023-07/image-1690123791974.png) # Pilot Profile – Settings > Favorite Aircraft - - - - - - In this section, you have the ability to select your **Favorite Aircraft** from those in each of our Fleets. This comes in handy when selecting aircraft for flights. Those you designate as Favorites appear in the list of aircraft ahead of all others. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638401368940.png) Click the *down chevron* of the Fleet for which you want to select favorite. We'll use the **Cargo** Fleet as an example – though the process is the same for each of them. Check the box beside an aircraft you wish to designate as a **Favorite**. Repeat as many times as necessary within this list of aircraft. When done – and if desired – open the **Charter** and/or **Scheduled** Fleet aircraft listings and repeat the process. When done, click the **Save Favorite Aircraft** button.*If you do **not** click the **Save Favorite Aircraft**, button, your selection(s) will **not** be saved.*
To remove an aircraft from your Favorite Aircraft list, return to this section and uncheck the box. Afterwards, click the **Save Favorite** **Aircraft** button.*If you do **not** click the **Save Favorite Aircraft**, button, your change(s) will **not** be saved.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638401504273.png) This is what it looks like when you make a bid for a **Cargo** flight. The aircraft we selected as a **Favorite** – the Airbus A300F – is conveniently at the top of the list. All other aircraft in the **Charter** and/or **Scheduled** Fleets you selected as **Favorite** will appear at the top of the list as well. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638401905139.png) # Pilot Profile – Settings > Patreon - - - - - -*Similar to donations, becoming a Patreon is not mandatory nor expected for Walker pilots. However, it’s an option for one to make a recurring financial contribution to support Airline operations (servers and service providers), enhancements and improvements (modules, functionality, liveries, etc.) – or in any other way the Business Office determines is appropriate and necessary for support of the airline and its pilots.*
The Walker Patreon program is another way for pilots to financially support the company. There are 2 tiers of support that you may choose from. If you wish to support the company but do not want a recurring charge, you may do so with a [donation](https://docs.walkerair.us/books/2-training/page/pilot-profile-donate). - - - - - - ##### **Tiers**| **Tier** | **Cost [(excl. VAT)](https://support.patreon.com/hc/en-us/articles/205259549-How-VAT-works-for-creators-on-Patreon)** | **Benefits** |
| **Supporter** | $3.00 | - Access to Patreon-only [Discord](https://docs.walkerair.us/books/2-training/page/faq-A0N) channel - Learn about new and upcoming services before other pilots, as well as access to services under testing prior to release - Take part in conversations about future services - 10% off the [Walker Store](https://store.walkerair.us/) |
| **Freedom of Livery** | $5.00 | - All the **Supporter**-tier benefits, plus - Freedom to fly any aircraft livery (excluding [Walker Events](https://docs.walkerair.us/books/3-help/page/events)) - Freedom to fly as any callsign when flying online (excluding [Walker Events](https://docs.walkerair.us/books/3-help/page/events)) - Freedom to fly as any other real-world airline (excluding [Walker Events](https://docs.walkerair.us/books/3-help/page/events)) - Freedom to fly an aircraft before the livery is released on the platform (excluding [Walker Events](https://docs.walkerair.us/books/3-help/page/events)) |
*Failure to follow below will result in PIREP rejection and forfeiture of **all** hours and points earned, not just the double multiplier from the event.*
As noted above, Freedom of Livery benefits (use of any livery/callsign) does not apply when flying [Walker Events](https://docs.walkerair.us/books/3-help/page/events). This is to continue to represent the company in these events, particularly during large scale ones such as Cross the Pond. Outside of flight bids done under the events module, flights (be it online or offline) may be recorded even if using other liveries or callsigns. - - - - - - ##### **How to be a Patreon** If you wish to become a member of the Patreon program, you may do so by heading to the [Patreon page](https://crew.walkerair.us/profile/editprofile/#patreon) on the CrewOps site under Profile - Patreon, or by clicking the hyperlink above. [](https://docs.walkerair.us/uploads/images/gallery/2023-03/screenshot-2023-03-19-162612.png) In this page, you will find a "Subscribe Here" button at the bottom, along with "Verify Subscription" and "Re-Sync" buttons which will be discussed further down - this will bring you to the Patreon site where you can enter your payment details. [](https://docs.walkerair.us/uploads/images/gallery/2023-03/screenshot-2023-03-19-162515.png) - - - - - - ##### **Important Notes** - The email address used in Patreon **must** be the same as your Walker email address, for the systems to interface. - You may start and stop your subscription at any time - payments are valid for the calendar month in which you were charged. - If you choose to subscribe to the Supporter tier and then decide to upgrade to the Freedom to Fly tier, you will need to re-sync your subscription (lower part of the Patreon page in CrewOps) or wait for the next 00:00 UTC for the system to re-verify.*Once you have subscribed in the Patreon website - you **MUST** return to the [Patreon page in CrewOps](https://crew.walkerair.us/profile/editprofile/#patreon) and click the "Verify Subscription" button to link your profile and ensure you get your benefits. You can check if you are properly verified with the presence of a Patreon symbol beside your name on your profile.* [](https://docs.walkerair.us/uploads/images/gallery/2023-03/screenshot-2023-03-19-162704.png)
*To access the Patreon-only channel in Discord, you must be in our Discord when you verify. If you join the Discord after verifying your Patreon subscription, please click the "Re-Sync" button and you will be given the role.*
# Pilot Profile – Settings > simBrief - - - - - - If you use *simBrief*, you'll want the ability to import the last Operational Flight Plan (OFP) you created. In order to do so, you must provide your *simBrief* Username. Follow the instructions detailed in the image below. Enter your *simBrief* **Username** in the *Text* Box. If this is the only action you want to complete, click the **Save SimBrief** button at the bottom of the page. If you have other actions to complete, though, scroll down to the next section. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638453160092.png)*If you do **not** click the **SimBrief** button, the action you completed will **not** appear.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638452896713.png) As you can see by examining the image below, in this section, a number of Operational Flight Plan variables can be assigned. Make your selections from each item's drop-down menu If this is the only action you want to complete, click the **Save SimBrief** button at the bottom of the page. If you have other actions to complete, though, scroll down to the next section.*If you do **not** click the **SimBrief** button, the action(s) you completed will **not** appear.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638452933072.png) As a convenient time-saver when completing OFPs, *simBrief* allows you to create *and* use **Custom Aircraft Frames**. Here, you have the opportunity to enter them for any aircraft in our Fleet – Cargo, Charter and Scheduled. Select the desired Fleet. Click the down chevron to access the aircraft in that Fleet. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638454257314.png) Here is an example of a small portion of the aircraft available in the **Cargo Fleet**. Paste the data for the aircraft you select in the *Text Box* beneath its name. When you've completed all of the entries you desire in the **Cargo Fleet**, click the *up chevron* to collapse the section. Repeat this process to add/edit any entries in the **Charter** and **Scheduled Fleets**.*The manner in which aircraft are listed in each Fleet is the same.*
If this is the only action you want to complete, click the **Save SimBrief** button at the bottom of the page. If you have other actions to complete, though, scroll up to the sections above.*If you do **not** click the **SimBrief** button, the action(s) you completed will **not** appear.*
[](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638453129427.png) # Pilot Profile – Settings > Site Settings #### **Calendar** You can choose which day to start your week in our event calendar. [](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671236373413.png) - - - - - - #### **Holiday Decorations** This allows you to either turn on or off our holiday decorations throughout the year. [](https://docs.walkerair.us/uploads/images/gallery/2022-12/image-1671236380227.png) - - - - - - #### **Map** In this section, you can change the appearance of the **Map** on our map-enabled pages. Theme Default will give you a light map or a dark map, depending on the theme you choose, always. If you wish to have a fixed custom map, pick any of the other ones visible and they will persistent regardless of your theme choice. To activate this option, click the **Save Settings** button at the bottom of the page. [](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691179444109.png)*If you do **not** click the **Save Settings** button, your Map Type you selected will **not** appear.*
To change your Map Type, return to this section and click on the new Map Type you desire. Afterwards, click the **Save Settings** button. [](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691179357059.png) # Pilot Profile – Settings > Worldwide Persistence ##### **What is it?** Worldwide Persistence (WWP) changes your Charter flight experience in our airline. By enabling it, your charter flight will be treated like our Cargo and Scheduled location persistence. Once you land, your location will be moved to that arrival airport and your next chartered flight must department from there.***Events** and **Tours** are not affected by Worldwide Persistence, and therefore your location does not move.*
If you enable Worldwide Persistence, you’ll experience the following: - You’ll be required to depart from your last arrival airport for all Charter flights. - The departure airport field in Charter flights will be disabled and show your last arrival airport, whether it was a flight you completed (in Cargo, Charter, or Scheduled) or a Jumpseat you purchased. - The 'Find a Flight' departure field will be disabled. - The Jumpseat Airport List will expand to include all 55k+ airports in our database. - - - - - - ##### **Enable / Disable Option – Within Pilot Settings** You can enable Worldwide Persistence by clicking your name in the top right > Settings > Worldwide Persistence. To **Enable** this option, click the **toggle** at the bottom of the image. Click the **Save Settings** button at the bottom of the page to save it. To **Disable** this option, click the **toggle** at the bottom of the image. Click the **Save Settings** button at the bottom of the page to save it.| **With Worldwide Persistence**... | ... **what happens?** |
| **On** | **Enabled** | Your location will be moved if you complete a charter flight, and you will be required to depart from that location next. |
| **Off** | **Disabled** | You can department from any airfield in the Charter module. |
*If you do **not** click the **Save Settings** button, the option you selected – **Enable** or **Disable** – will **not** appear.*
[](https://docs.walkerair.us/uploads/images/gallery/2023-08/image-1691179473727.png) # Pilot Profile – Settings > Password - - - - - - In this tab, you can change your **Password**. Enter your **Current Password**. Enter your **New Password**. Confirm your **New Password** by entering it a second time. If they don't agree, re-enter your **New Password** again Click the **Save Password** button to save it. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638304300586.png) # Pilot Profile – Logout - - - - - - Clicking **Logout** will return you to the **Login Page**.*If you do **not** close your Internet Browser **and** click the **Remember Me** box when logging in, you will **not** have to enter your credentials a second time.*
You may also close your *Internet Browser* to end your session. [](https://docs.walkerair.us/uploads/images/gallery/2021-12/image-1638650356021.png) # Pilot Profile – Discord - - - - - -*Clicking on Discord will open an invitation for you to join the Company’s Discord. While **not** mandatory, all Pilots are strongly encouraged to join. The Pilot Community there is very active and all are welcome – as active participants or ‘lurkers’. It’s the best and fastest way to keep with the Company’s operations.*
#### **How do I join the Walker Air Transport Discord?** Log into CrewOps and click on your name in the top right > select "Discord" at the bottom. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087263235.png) You will be directed to your Profile Settings > Discord page. [](https://docs.walkerair.us/uploads/images/gallery/2023-12/image-1701556888110.png) Click on the 'Join Discord' button and you will be directed to Discord's OAUTH login -- this is where you login with your existing Discord user account, or create a new one if you've never used Discord. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087295855.png)*Walker Air Transport does not store any personal information except your Discord username when you log-in securely using OAUTH. The record of your username is to allow tagging of completion messages we place in Discord as well as log information to aid our staff in assisting you.*
After clicking Authorize, you will be provisioned into our Discord and greeted with a welcome message. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087419875.png) Additionally, your browser will redirect to your Profile > Discord settings and you should have a green button and the ability to unlink your discord. If you unlink discord, you will be removed from the Discord server. [](https://docs.walkerair.us/uploads/images/gallery/2023-12/image-1701557125712.png) - - - - - - #### **First Time Accessing Discord?** Click **Discord** in the menu. The screen below will open. Click "Register" at the bottom. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087500612.png) Enter the information you wish to use. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087530712.png) At this point, you'll be presented with a number of additional screens related to security and account setup. Follow the prompts you're given. Eventually, you will be added to our Discord server, provisioned, and given a welcome message. [](https://docs.walkerair.us/uploads/images/gallery/2022-11/image-1668087419875.png)*Review its contents carefully and make your onboarding quicker and easier by completing the reading you're asked to do.*
You're all set to go in our *Discord*. Click through the channels to familiarize yourself with what's there. Whether just lurking or being an active participant – or simply finding a place somewhere in between – we encourage you to engage with your fellow Pilots at a level of involvement with which you're comfortable. # Pilot Profile – Donate - - - - - -***While not mandatory or expected**, it’s an option for one to make a financial contribution to support Airline operations (servers and service providers), enhancements and improvements (modules, functionality, liveries, etc.) – or in any other way the Business Office determines is appropriate and necessary for support of the Airline and its Pilots.*
If you wish to donate to the Airline, here's a way for that to be done. The details noted below explain what it is *and* how it works. [](https://docs.walkerair.us/uploads/images/gallery/2021-11/image-1638301388159.png) You may also opt to join the [Patreon program](https://docs.walkerair.us/books/2-training/page/pilot-profile-patreon) to financially support the company, and get additional benefits. # Pilot Profile – Patreon - - - - - -*Similar to donations, becoming a Patreon is not mandatory nor expected for Walker pilots. However, it’s an option for one to make a recurring financial contribution to support Airline operations (servers and service providers), enhancements and improvements (modules, functionality, liveries, etc.) – or in any other way the Business Office determines is appropriate and necessary for support of the airline and its pilots.*
The Walker Patreon program is another way for pilots to financially support the company. There are 2 tiers of support that you may choose from. If you wish to support the company but do not want a recurring charge, you may do so with a [donation](https://docs.walkerair.us/books/2-training/page/pilot-profile-donate). - - - - - - ##### **Tiers**| **Tier** | **Cost [(excl. VAT)](https://support.patreon.com/hc/en-us/articles/205259549-How-VAT-works-for-creators-on-Patreon)** | **Benefits** |
| **Supporter** | $3.00 | - Access to Patreon-only [Discord](https://docs.walkerair.us/books/2-training/page/faq-A0N) channel - Learn about new and upcoming services before other pilots, as well as access to services under testing prior to release - Take part in conversations about future services - 10% off the [Walker Store](https://store.walkerair.us/) |
| **Freedom of Livery** | $5.00 | - All the **Supporter**-tier benefits, plus - Freedom to fly any aircraft livery *(excluding [Walker Events](https://docs.walkerair.us/books/3-help/page/events))* - Freedom to fly as any callsign when flying online *(excluding [Walker Events](https://docs.walkerair.us/books/3-help/page/events))* - Freedom to fly as any other real-world airline *(excluding [Walker Events](https://docs.walkerair.us/books/3-help/page/events))* - Freedom to fly an aircraft before the livery is released on the platform (excluding [Walker Events](https://docs.walkerair.us/books/3-help/page/events)) |
*Failure to follow below will result in PIREP rejection and forfeiture of **all** hours and points earned, not just the double multiplier from the event.*
As noted above, Freedom of Livery benefits (use of any livery/callsign) does not apply when flying [Walker Events](https://docs.walkerair.us/books/3-help/page/events). This is to continue to represent the company in these events, particularly during large scale ones such as Cross the Pond. - - - - - - ##### **How to be a Patreon** If you wish to become a member of the Patreon program, you may do so by heading to the [Patreon page](https://crew.walkerair.us/profile/editprofile/#patreon) on the CrewOps site under Profile - Patreon, or by clicking the hyperlink above. [](https://docs.walkerair.us/uploads/images/gallery/2023-03/screenshot-2023-03-19-162612.png) In this page, you will find a "Subscribe Here" button at the bottom, along with "Verify Subscription" and "Re-Sync" buttons which will be discussed further down - this will bring you to the Patreon site where you can enter your payment details. [](https://docs.walkerair.us/uploads/images/gallery/2023-03/screenshot-2023-03-19-162515.png) - - - - - - ##### **Important Notes** - The email address used in Patreon **must** be the same as your Walker email address, for the systems to interface. - You may start and stop your subscription at any time - payments are valid for the calendar month in which you were charged. - If you choose to subscribe to the Supporter tier and then decide to upgrade to the Freedom to Fly tier, you will need to re-sync your subscription (lower part of the Patreon page in CrewOps) or wait for the next 00:00 UTC for the system to re-verify.*Once you have subscribed in the Patreon website - you **MUST** return to the [Patreon page in CrewOps](https://crew.walkerair.us/profile/editprofile/#patreon) and click the "Verify Subscription" button to link your profile and ensure you get your benefits. You can check if you are properly verified with the presence of a Patreon symbol beside your name on your profile.* [](https://docs.walkerair.us/uploads/images/gallery/2023-03/screenshot-2023-03-19-162704.png)
*To access the Patreon-only channel in Discord, you must be in our Discord when you verify. If you join the Discord after verifying your Patreon subscription, please click the "Re-Sync" button and you will be given the role.*
# Additional Reading - - - - - - If you haven't already done so, read through the other documents within our *Document Management System* to get acquainted with our Company’s culture and *Policies* and *Procedures*. After that, you'll be ready to begin planning your first flight with knowledge and confidence...