1. Policies & Procedures

Our Company's Policies & Procedures are detailed here.

Welcome From Our Founder & CEO


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Hello, Pilots.

I want to take a moment to thank all of you for joining Walker Air Transport and embarking on this journey. My life in flight simulation started around 1998 when Flight Simulator 98 hit the market, followed by the addition of home-quality (they were okay) flight yokes/throttles, etc. to my setup. Shortly after that, VATSIM was founded and it completely changed the experience. As I grew up, moved around, joined the Army and went to college, I slowly left behind the simulation world and took on other hobbies, though I never gave up my passion and love for flying. I left the U.S. Army in 2006 after serving multiple tours in Iraq, went to college and started my professional career in IT.

In 2012, I began working on my Private Pilot License at Genesis Flight Academy in Georgetown, Texas. It was an incredibly amazing experience and confirmed simulator practice does truly help you learn. I built up about 20 hours of flight time before I was asked to relocate to Pennsylvania for work. It was a difficult decision to make, but I ended my training and moved to start a new chapter in my life. This experience furthered my career, introduced me to my wife and brought me to Florida. My wife and I live at the beach with our 2 dogs (and a cat). As life settled down, though, I began getting back into flight simulators and building my home setup. I looked into local flight schools and took a few flights to see if I still had it in me – which I did. I have a 5-year plan that involves finishing my private license and starting on the other licenses required. My goal is to continue in IT and do this – teaching and discovery flights – on the side. It will be a slow roll, but in the end, I want it to be my retirement plan – my escape from corporate America. I’d be content just flying puddle jumpers to the Keys or Bahamas from here – and living in Florida, I’m in the perfect place for it.

So, how did Walker Air Transport come to be?

Walker is my last name, and let’s be honest – I love my career and what I do. However, if I could’ve done it differently, I would likely have started my own private airline (even if it was only a couple of Cessna 172s). And that’s why I created Walker Air Transport. I began by creating liveries for my company. They were well-received on social media, frequently prompting questions about how they could be acquired. That got me thinking about how I could build a community with purpose. I didn’t want to just upload my liveries to a site and let folks download them – I wanted to bring people into a community and give them a platform to fly together as Walker Air Transport.

In 2019, I decided to build a virtual airline named Walker Air Transport and accepted it would be a challenge – a challenge because very few virtual airlines not based on a real-world counterpart succeed. However, I wasn’t letting that stop me! I began coding the platform and adding on to what was required; scheduled system, cargo system and charter system. A dedicated group of Founders helped me guide the platform in the direction that would enable every Pilot to enjoy it. Features were implemented taking the difficult business of running a virtual airline and automating them. Walker Air Transport was created with the Pilot in mind. At the end of the day, by offering great features and functional flexibility, you can truly enjoy it and have fun!

As you read our Policies & Procedures Documents, I’d like you to reflect on our Mission and Values and think about the impact you make. If you ever have a question or a need, my door is always open.

Thank you – and happy flying!

Storm Walker
Founder & CEO

Introduction

Introduction

Purpose


This Policies & Procedures Document is intended to provide direction and guidance for all Company Pilots and Staff.

It details how our Virtual Airline operates, though there may also be other specific, independently-published Company documents containing additional Policies and/or Procedures to supplement it.

Introduction

Scope


This Policies & Procedures Document has been approved by the Company’s Chief Executive Officer (CEO) and Executive Team.

All Pilots and Staff are required to carry out their operations and duties in accordance with the Policies and Procedures it contains.

By joining our Virtual Airline, you agree to abide by these Policies and Procedures. Your failure to do so may be grounds for termination.

If you do not agree with or cannot abide by any item within this Policies & Procedures Document, submit a Help Ticket.​

Introduction

Mission & Values


Walker Air Transport’s Mission is:

To create and maintain a community fostering family by providing a realistic
Virtual Airline experience for all in a fun, responsible and respectful manner.

We actively promote flight simulation and Virtual Airline communities in order to create awareness and share our support for all within them. In doing so, we've set high standards and require our Pilots to conduct themselves in accordance with the tenants of our Code of Conduct.

Our Values:

Service To All Reverence Integrity Dedication
Bring people together. Respect and have
compassion for the
dignity and diversity of life.
Inspire trust through
personal leadership.
Affirm the values of our
organization and the joys
of our passion.

General Policies

General Policies

Age Requirement


To join our Company, you must be at least 16​-years of age.

Those aged 16-18 will also require permission from a parent or legal guardian.

By applying to join the Company, you, the Applicant, affirm you, (1), meet this age requirement, and, (2), as appropriate, have been granted permission to do so by a parent or legal guardian. 

General Policies

Art Assets


The Company's logo, avatar and livery design – collectively known as Art Assets – are copyrighted by Walker Technologies Group, Inc., a Florida Corporation.

Considered a form of branding, the Walker Air Transport livery is defined as a set of comprehensive design elements, incorporating unique color, graphic and typographical identifiers applied to our Company aircraft.

The use of our Art Assets is governed by the rules noted below.

If you have an interest in creating liveries or mods for us, submit a Help Ticket.

Aircraft Developers maintain the copyright(s) of the base textures upon which the Company's logo, avatar and/or livery are placed.

General Policies

Aircraft Liveries


A bespoke, readily-identifiable Walker Air livery has been painstakingly created for each aircraft in the Company’s Cargo, Charter and Scheduled Fleets – and in some instances, there are multiple liveries from which to choose.

A significant amount of time and effort has been expended to design and maintain them in a way intended to establish and visually enhance our Company’s brand… our unique identity… in the Sim community and beyond.

For that reason, whenever you fly using our proprietary, ACARS-based Flight Data System, you’re expected to do so in the Company’s livery.

You risk being terminated from the Airline for not doing so.

If you have an interest in creating liveries for us, submit a Help Ticket.

General Policies

Code of Conduct


Being a Walker Air Transport Pilot is more than just flying and logging hours – it’s how you:

We're very proud of our organization and the reputation we've built. It’s important to us, therefore, to always be known as a professional and highly-respected Virtual Airline.

We're also a global community rich in cultural and geographic diversity – our Pilots come from all walks of life and reside in a number of countries throughout the world, all of us united by a shared passion for flying.

As a result, we continually strive to be welcoming, supportive and accommodating of all people. Everyone within our reach, we believe, deserves to be treated with dignity, respect, tolerance and civility. 

 


Code of Conduct

Our Code of Conduct outlines the expectations we have regarding your behavior towards others within our Company and the Flight Simulation community at large.

We promote the freedom of ideas, expression and open communication; however, we also expect you to follow our Code of Conduct when interacting with others while in the Company Discord – and when using the Company's assets in any Air Traffic Control (ATC) Simulation Network and/or representing us in social media.

From time to time, we understand there will be differences in opinions, viewpoints and/or perspectives when interacting with others. We readily acknowledge these differences and encourage active debate and/or discussion around them as long as our values are consistently upheld.

At all times when interacting with others, therefore, you shall:

In order to ensure these behavior standards are maintained by all Company Pilots and Staff, we have formalized them by creating and implementing this Code of Conduct.

 


Should you be found to have violated any tenant of this Code of Conduct, you may, depending on the severity of the violation(s) and at the discretion of the Business Office, be subject to any/all of the Disciplinary Action steps noted below, up to and including termination.

Violation Stage Action Steps
First Warning with Corrective Action(s) required to alleviate the offending behavior(s).
Second Reprimand; a reduction in the accumulated earnings a Pilot has received in the most recent twenty-five (25) flights|PIREPS; a reduction in the total points a Pilot has accumulated in the most recent twenty-five (25) flights|PIREPS.
Third Termination from Walker Air Transport; a permanent ban from the Company Discord.

 The decision of the Business Office is final. Appeals are not permitted.

 


And a final point…

Always be respectful towards your fellow Pilots, Marshallers and Business Office Staff. Remember – in order to receive the respect of others, you must show respect to them.

If, for any reason, you can’t accept the tenants of our Code of Conduct and agree to comport yourself in the manners prescribed, submit a Help Ticket.

General Policies

Piracy


Walker Air Transport does not condone nor allow the use of pirated software.

If you’re known to be using it or discussing its use in our Discord or Social Media, you’ll be terminated.

General Policies

Privacy Policy


Last Updated: Friday, 25 February 2022

We’re committed to protecting your personal information and your right to privacy. When you visit our Website (https://walkerair.us) and use our Services, you trust us with your personal information. As a result, we take your privacy very seriously.

Our Privacy Policy has been developed using the Articles of the internationally-recognized General Data Protection Regulation | GDPR (https://gdpr-info.eu/) as a guide, and they apply to all information collected through our Website and/or any related services, sales, marketing or events, collectively referred to in this document as our "Services".

In this document, we seek to explain to you, in the clearest and most direct way possible, what information we collect, how we use it and what rights you have in relation to it. By reading through it carefully, you’ll be better prepared to make informed decisions about sharing your personal information with us.

If you disagree with any of this Policy’s terms and/or conditions, discontinue using our Sites and our services.

Direct any questions, comments or concerns to us you have about this Policyor – our practices related to the collection and/or handling of your personal information – by submitting a Help Ticket.

Summary  |  Overview

1.

WHAT INFORMATION DO YOU COLLECT?

Personal information you disclose to us
We collect personal information you provide to us – such as name, address, contact information, passwords and security data.

Information automatically collected from you
Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.

2.

HOW DO YOU USE MY INFORMATION?
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you and compliance with our legal obligations and/or your consent.

3.

WILL MY INFORMATION BE SHARED WITH ANYONE?
We only share information with your consent to comply with laws, provide you with services, protect your rights and/or fulfill business obligations.

4.

DO YOU USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and other tracking technologies to collect and store your information.

5.

HOW LONG DO YOU KEEP MY INFORMATION?
We keep your information for as long as necessary to fulfill the purposes outlined in this  Policy unless/until otherwise required by law.

6.

HOW DO YOU KEEP MY INFORMATION SAFE?
We seek to protect your personal information through a system of organizational and technical security measures.

7.

WHAT ARE MY PRIVACY RIGHTS?
In some regions – such as the European Economic Area – you have rights allowing you greater access to and control over your personal information. You may review, change or terminate your account at any time.

8.

HOW IS A DATA BREACH HANDLED?
You’ll be notified about data breaches when we think you’re likely to be at risk or serious harm.

9.

WHAT CONTROLS ARE THERE FOR DO-NOT-TRACK (DNT) FEATURES?
We don’t currently respond to DNT browser signals or any other mechanism automatically communicating your choice not to be tracked online.

10.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes – residents of California are granted specific rights regarding access to their personal information.

11.

DO YOU EVER UPDATE THIS POLICY?
Yes – we will update this Policy as necessary to remain in compliance with relevant laws.

12.

HOW CAN I CONTACT YOU ABOUT THIS POLICY?
If you have questions or comments about this policy, submit a Help Ticket.

13.

HOW CAN I REVIEW, UPDATE OR DELETE THE DATA YOU COLLECT FROM ME?
To review, update or delete your personal information, submit a Help Ticket.

Policy Details

WHAT INFORMATION DO YOU COLLECT?

Personal information you disclose to us
We collect personal information you voluntarily provide us. What we collect depends on (1), the context of your interactions with us and the Services, (2), the choices you make, and (3), the features you use.

Pilot Application Form
When you complete and submit the Pilot Application Form, you will be voluntarily providing us with your personal information. The information you enter is encrypted – as noted by the https:// prefix in its address on the Website – before it’s submitted to us. While we’ve implemented encryption to ensure the secure transmission of your personal information, Internet-based data transmissions may, in principle, have security gaps. Absolute protection, therefore, may not be guaranteed. For this reason, you’re always welcome to contact us via alternative means – such as email.

On the Pilot Application Form, we collect the following information about you:

Email
We communicate with you via email processed through Google G Suite. By completing the Pilot Application Form, you consent to receiving occasional service-related email communications from us. You can opt out of receiving them by submitting a Help Ticket. It’s important to note, however, doing so will prevent you from receiving information and updates on our company and its operations. That may compromise the level of service quality you receive and your enjoyment of the overall experience.

The use of Google G Suite, as well as its relevant data transfer and processing, is governed by Google’s Data Protection Policy. 
Link:  https://policies.google.com/privacy?hl=en


TFDi Design | smartCARS and FlightTrackerXP
We use flight tracking software – smartCARS and FlightTrackerXP (X-Plane only) – to document flights. They serve as the interface for the data exchange between your flight simulator and our Flight Data System Software. In order to function properly, they require access to your computer system to facilitate the real-time flow of data while you’re flying.

The operation of smartCARS is governed by TFDi Design’s Privacy Policy.
Link:  https://www.tfdidesign.com/legal.php?request=pp
The operation of FlightTrackerXP is governed by its Developer’s Privacy Policy.
Link:  https://discord.com/invite/GF9sEdE


Discord
Discord is a proprietary freeware VoIP application and digital distribution platform designed for creating online communities and facilitating interaction among its participants. While not mandatory, our Pilots are nonetheless encouraged to have and maintain a presence there to foster a sense of community and enhance their overall Company experience. The use of Discord is governed by their Privacy Policy.
Link:  https://discord.com/privacy  

The personal information we collect from and/or about you may also include the following:

All personal information you provide us must be true, complete and accurate – and you must notify us of any changes to such personal information.


International Virtual Aviation Organisation (IVAO)
IVAO is an online virtual Air Traffic Control (ATC) network, and while our Pilots are encouraged to use online ATC networks, it's not mandatory they do so. Their actions are governed by their Privacy Policy.
Link:  https://wiki.ivao.aero/en/home/ivao/privacypolicy

They record information about their Users. As a User, you can request that data be retrieved and deleted by visiting this URL:
https://www.ivao.aero/ContactGDPR.asp


Information Automatically Collected
We automatically collect certain information when you visit, use or navigate our Services. This information does not reveal your specific identity – like your name or contact information – but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is needed primarily to maintain the security and operation of our Services and for internal analytics and  reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.


Online Identifiers
We collect cookies – or others such as the ones used for analytics and marketing – and other similar data.


HOW DO YOU USE MY INFORMATION?
We use personal information collected via our Services for a variety of business purposes described on the following page. We process your personal information for these purposes:

  1. in reliance on our legitimate business interests;
  2. in order to enter into or perform a contract with you, with your consent; and/or,
  3. for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to  each listed purpose.

We store your information for the sole purpose of ensuring service quality and enhancing your overall experience while flying for the Company. Some of your personal information (first name and initial of last name) will be displayed on the front page (public) and in other areas (private | “Crew Only”) of the Website. Displaying this information is a vital part of establishing and maintaining a strong sense of community and fosters interaction among our Pilots.

We use the information we collect or receive:


WILL MY INFORMATION BE SHARED WITH ANYONE?
We may process or share data based on the following legal basis:

More specifically, we may also need to process your data or share your personal information in the event of a business transfer. As necessary, we may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.


DO YOU USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Cookies are small text files containing user IDs automatically placed on your computer or other device when you visit a Website. They’re stored by your Internet Browser. The Browser sends the Cookies back to the Website on each subsequent visit, allowing the Website to recognize your computer or device. This recognition enables the Website provider to observe your activity on the Website, deliver a personalized, responsive service and improve functionality. We may also use cookies and similar tracking technologies – like web beacons and pixels – to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy Addendum.


HOW LONG DO YOU KEEP MY INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this document, unless a longer retention period is required or permitted by law – such as tax, accounting or other legal requirements. No purpose in this policy will require us to keep your personal information for longer than the period of time in which users have an account with us.

When we’ve no ongoing legitimate business need to process your personal information, we’ll either delete or anonymize it – or, if this isn’t possible (for example, because your personal information has been stored in backup archives) – we’ll securely store your personal information and isolate it from any further processing until deletion is possible.


HOW DO YOU KEEP MY INFORMATION SAFE?
We’ve implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We cannot, however, guarantee the Internet itself is 100% secure. Although we’ll do our best to protect your personal information, its transmission to and from our Services is at your own risk. You should only access the Services within a secure environment.


WHAT ARE MY PRIVACY RIGHTS?
In some regions – like the European Economic Area, for instance – you may have certain rights under the General Data Protection Regulations (GDPR) and/or other applicable data  protection laws.

While our Privacy Policy is not governed by the GDPR, we support its intent. Learn more about it here.

These rights may include:

If you wish to exercise any of these rights, submit a Help Ticket. We’ll act upon your request appropriately in accordance with applicable data protection laws.

Exercising a number of these rights may impact your ability to function as a Pilot for our Company. In these cases, asking to exercise them would be considered a request for termination.

If you reside in the European Economic Area and believe we’re unlawfully processing your personal information, you also have the right to complain to your local data protection Supervisory Authority.
Contact details: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If we’re relying on your consent to process your personal information, you have the right to withdraw your consent at any time. This, however, will not affect the lawfulness of the processing before its withdrawal.

Our ability to process your personal information is necessary in order for you to access the features and functionality of our website and Flight Data System platform. Our inability to do so will not enable you to continue as a Pilot for our Company. Therefore, if you withdraw your consent allowing us to use your personal information, you'll be terminated.

Submit a Help Ticket with any questions or comments you have about your privacy rights.

Account Information
If, at any time, you’d like to review or change the information in your account or terminate it, submit a Help Ticket. Upon receiving your request, we’ll provide you a means to (1), review your information, and (2), change it. If you’ve requested we terminate your account, we’ll deactivate and/or delete it and any related information from our active databases. Some information, however, may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and Similar Technologies
By continuing to use our Website, you accept our use of the following cookies:

Google Analytics
We use Google Analytics to provide us with information about how our Website is used, such as what countries our visitors are browsing from and what pages are the most popular. The data gathered is anonymous and cannot be used to identify individual users. You may block the collection of the data generated by the cookie and the data related to your use of the Website – including your IP address – by Google, as well as their ability to process it, by downloading and installing a browser plugin from the link.
Link:  https://tools.google.com/dlpage/gaoptout?hl=en

Google ReCAPTCHA
ReCAPTCHA is a service provided by Google allowing us to confirm only real people and not spambots are able to submit our Pilot Application When you tick the “I’m not a robot” box, Google places a cookie called NID in your browser. It communicates information such as your browser’s language setting, the date, how many mouse clicks you have made on the screen and what other Google cookies you may have on your device.
Link:  https://developers.google.com/recaptcha

Google Fonts
We use Google Fonts API to provide the font faces you see on this Website. When you use our Website, some data, including your IP address, will be transferred to and stored on Google’s servers in the USA. This data is used solely for the purpose of providing the service, and is not associated with other data Google may hold on you. The use of Google Maps API and Google Fonts API, as well as the relevant data transfer and processing, is governed by Google’s Data Protection Policy. 
Link:  https://policies.google.com/privacy?hl=en


DATA BREACH
A privacy breach occurs when there’s unauthorized access to or collection, use, disclosure or disposal of, personal information. You’ll be notified about data breaches when we think you’re likely to be at risk or serious harm, for example, when a data breach could likely result in serious financial harm or harm to your mental or physical well-being. In the event we become aware of a security breach which has resulted, or may result, in unauthorized access, use or disclosure of personal information, we will promptly investigate the matter and notify the appropriate Supervisory Authority no later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.


CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we don’t currently respond to DNT browser signals or any other mechanism automatically communicating your choice not to be tracked online. If an online tracking standard is adopted in the future and we’re required to follow it, we’ll inform you about that practice in a revised version of this Privacy Policy.


DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
California Civil Code Section 1798.83 – also known as the “Shine The Light” law – permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared personal information in the immediately preceding calendar year.

If you’re a California resident and would like to make such a request, submit a Help Ticket.

If you’re under 18 years of age, reside in California and have a registered account with the Services, you have the right to request removal of unwanted data you publicly post on the Services. To request removal of such data, submit a Help Ticket. Include the email address associated with your account and a statement you reside in California. We’ll make sure the data isn’t publicly displayed on the Services. Be aware, however, the data may not be completely or comprehensively removed from our systems.


DO YOU EVER UPDATE THIS POLICY?
We may update this document from time to time. The updated version will be indicated by an updated Version date and it’ll be effective as soon as it’s accessible. If we make any material changes, we may notify you either by prominently posting a notice of such changes to our Services or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to remain informed about  how we’re protecting your information.


HOW CAN I CONTACT YOU ABOUT THIS POLICY?
If you have questions or comments about this policy, submit a Help Ticket.


HOW CAN I REVIEW, UPDATE OR DELETE THE DATA YOU COLLECT FROM ME?
Based on the laws of some countries, you may, as mentioned above, have the right to request access to the personal information we collect from you, change that information or, in some circumstances, delete it. To make a request to review, update or delete your personal information, submit a Help Ticket. We’ll respond to it within thirty (30) days.


Children's Protection Act

We act in accordance with the Children's Online Privacy Protection Act. Under the provisions of this act, Website owners are restricted from disseminating any form of personal information of children under the age of 13. We display our Pilot’s personal information on our Website. As a matter of practice, though, we do not permit children under 14 years of age to join us. If we become aware one of our Pilots is under 13 years of age, we will immediately suspend their credentials. We continually work to ensure all user-generated content meets our goal of a family-friendly environment and is suitable for all ages. To meet this standard, we moderate our content, but cannot guarantee consistent compliance.



The first time you visit our Website, we notify you about our use of Cookies through a notification banner. By continuing to use the Website, you consent to our use of Cookies as described in this Cookie Policy. However, you can choose whether or not to continue accepting Cookies at any later time. Information on how to manage Cookies is set out later in this Cookie Policy.

Our use of any personal information we collect about you is subject to the tenants of our Privacy Policy.

What are Cookies?
Cookies are small text files containing user IDs that are automatically placed on your computer or other device by when you visit a Website. The Cookies are stored by the internet browser. The browser sends the Cookies back to the Website on each subsequent visit, allowing the Website to recognize your computer or device. This recognition enables the Website provider to observe your activity on the Website, deliver a personalized, responsive service and improve the Website.

Cookies can be ‘Session Cookies’ or ‘Persistent Cookies’. Session Cookies allow a Website to link a series of your actions during one browser session, for example to remember the items you have added to a shopping basket. Session Cookies expire after a browser session and are therefore not stored on your computer or device afterwards. Persistent Cookies are stored on your computer or device between browser sessions and can be used when you make subsequent visits to the Website, for example to remember your Website preferences, such as language or font size.

Cookies We Use and Their Purpose
We use four (4) types of Cookies – ‘Strictly Necessary’ Cookies, ‘Performance’ Cookies, ‘Functionality’ Cookies and ‘Targeting’/‘Advertising’ Cookies. Each type and the purposes for which we use them are described in this section.

Strictly Necessary Cookies
Strictly Necessary Cookies enable you to move around the Website and use essential features. For example, if you log into the Website, we use a Cookie to keep you logged in and allow you to access restricted areas, without you having to repeatedly enter your login details. If you are registering for or purchasing a product or service, we will use Cookies to remember your information and selections, as you move through the registration or purchase process. Strictly Necessary Cookies are necessary for our Website to provide you with a full service. If you disable them, certain essential features of the Website will not be available to you and the performance of the Website will be impeded.

Performance Cookies
Performance Cookies collect information about how you use our Website – for example which pages you visit and if you experience any errors. These Cookies don’t collect any information that could identify you – all the information collected is anonymous. We may use these Cookies to help us understand how you use the Website and assess how well the Website performs and how we could improve it for you. We may also use such Cookies to discover which parts of the Website interest you and measure how effective our promotion of features is.

Targeting or Advertising Cookies
Targeting or Advertising Cookies enable a Website to show you relevant advertising or facilitate your use of third party services. We may use such Cookies to make it easier for you to ‘like’ or ‘share’ Website content through your social network(s). The social networking Websites may subsequently use information about your visit to target advertising to you on those Websites. See their Website terms and policies for further information on such use. You can control whether or not Targeting or Advertising Cookies are used, though disabling them may mean we’re unable to provide you with some services or features of the Website.

First and Third Party Cookies
The Cookies placed on your computer or device include First Party Cookies, meaning Cookies placed there by us, or by third party service providers acting on our behalf. Where such Cookies are being managed by third parties, we only allow the third parties to use the Cookies for our purposes, as described in this Cookie Policy, and not for their own purposes.

The Cookies placed on your computer or device may also include Third Party Cookies, meaning Cookies placed there by third parties. These may include third party advertisers who may display advertisements on our Website and/or social network providers who provide ‘like’ or ‘share’ capabilities (see the above section on Targeting or Advertising Cookies). They may also include third parties who provide video content which is embedded on our Website (such as YouTube). Please see the Website Terms and Policies of these third parties for further information on their use of Cookies.

To learn about the specific First Party and Third Party Cookies used by our Website – and manage them – submit a Help Ticket.

Managing Cookies
You always have a choice over whether or not to accept Cookies. When you first visit the Website and we notify you about our use of Cookies, you can choose not to consent to such use. If you continue to use the Website, you’re consenting to our use of Cookies for the time being. However, you can choose not to continue accepting Cookies at any later time. In this section, we describe ways to manage Cookies, including how to disable them.

You can manage Cookies through the settings of your internet browser. You can choose to block or restrict Cookies from being placed on your computer or device. You can also periodically review the Cookies placed there and disable some or all of them.

You can learn more about how to manage Cookies on this website:  youronlinechoices.com

If you choose not to accept certain Cookies, it may mean we’re unable to provide you with some services or features of the Website.

Flash Cookies and How to Manage Them
We may provide videos and other content through the Website using Adobe Flash Player, which uses Flash Cookies – also known as Local Shared Objects – to provide useful features such as auto-resume and the ability to save your preferences. Flash Cookies are placed on your computer or device in much the same as other Cookies. However, it’s not possible to manage them in the same way through your internet browser settings.

If you choose not to accept Flash Cookies, you may be unable to view certain content, such as videos.

We encourage you to review the Privacy Policy and this Cookies Policy Addendum frequently to remain informed about how we’re using and protecting your information.

Questions or Concerns
If you have any questions or concerns about this Cookie Policy Addendum or our use of Cookies on the Website, submit a Help Ticket.

Administrative Policies

Administrative Policies

Requirements


In order to become a Company Pilot and remain on Active status, you must:

       

       

       

      Administrative Policies

      Transfer of Hours


      We do not set restrictions on aircraft types by Pilot rank; therefore, we do not transfer hours from another Virtual Airline or VATSIM.

      Everyone begins their career with us as a Flight Student with 00:00 hours of flight time.

      Administrative Policies

      Home Assignment


      You selected your Home Airport ('Home') when you completed our Application Form.

      It’s from this assigned location you must make your first Cargo or Scheduled flight. Thereafter, your assigned Home Airport doesn’t factor into your flying unless that’s what you want to do.

      If your Home does not have any Cargo or Scheduled flights and you desire to fly them, you must enable Worldwide Persistence (WWP) to fly to an airport that does have Cargo and/or Scheduled flights. Learn more about WWP here.

      For Charter operations, your Home will not be a factor at all.

      If you wish to change your Home, you can do so on your own anytime – and as many times as you desire; however, be aware of the fact there is a fee involved each time you do so.

      That fee will be deducted from your Ledger (Pilot Profile > Ledger).

      As long as your balance is greater than the fee for the Transfer, your Home will be changed.

      If your Ledger balance is less than the fee for the Transfer, your Home will not be changed..

      To initiate a Home Transfer, go to Settings > My Information > My Home in the Navigation Bar of the Crew Operations website. Follow the prompts.

      You may also click here to learn how to change your Home.

      Administrative Policies

      Pilot Status & Flight Requirements


      Every Company Pilot maintains a status based on the frequency of their flight activity.

      Status Description
      New Hire Must complete first flight within fourteen (14) days after receiving Acceptance Email.
      Active At least one (1) completed flight/PIREP in the past thirty (30) days.
      On Leave No completed flight/PIREP in the past thirty (30) days.
      Retired No completed flight/PIREP in the past ninety (90) days.

      A PIREP is, quite simply, a Pilot Report. It contains digital data about the flight you flew and completed. After processing that data in our automated, proprietary system, it’s immediately filed, at which time it’s also added to your Pilot Logbook and is available for review.

      You'll be placed On Leave if you do not complete at least one (1) flight every thirty (30) days.

      You'll be Retired if you do not complete at least one (1) flight every ninety (90) days.

      Administrative Policies

      Rehire Eligibility


      If you were:

      Retired Terminated
      ... for failing to complete one (1) flight every ninety (90) days – or by personal request – you may be rehired. Your statistics will be restored to the values they were at the time you were Retired. ... you will not be rehired.

      To be considered for rehire, post your request in the #support channel in the Company Discordor – submit a Help Ticket.

      Administrative Policies

      Termination


      You can be terminated if it's determined you've failed to adhere to our:

      If you think you were unjustly terminated, contact help@walkerair.us.

      Operations

      Operations

      Pilot Rank


      We use a combination of required hours and points to determine and award Rank.

      In order to be promoted to the next Rank, you must meet both of the requirements noted below for minimum hours and minimum points.


      Rank
      Rank | Title Insignia Minimum Hours Minimum Points Pay Rate (Hourly)
      Flight Student

      image-1638456445376.png

      0 0 $15.00
      First Officer

      image-1638456466547.png

      25 300 $35.00
      Senior First Officer

      image-1638456479788.png

      75 900 $45.00
      Captain

      image-1638456491667.png

      100 1,200 $65.00
      Flight Captain

      image-1638456503699.png

      300 3,600 $85.00
      Senior Flight Captain

      image-1638456514845.png

      500 6,000 $105.00
      Chief Pilot I

      image-1638456526639.png

      1,000 12,000 $115.00
      Chief Pilot II

      image-1638456540325.png

      2,500 30,000 $135.00
      Chief Pilot III

      image-1638456554321.png

      5,000 60,000 $165.00
      Senior Chief Pilot I

      image-1638456572277.png

      7,500 90,000 $192.00
      Senior Chief Pilot II

      image-1638456585921.png

      10,000 120,000 $225.00
      Senior Pilot Emeritus

      image-1638456600978.png

      15,000 180,000 $255.00
       

      Points

      Points are awarded for each completed flight receiving an ‘Approved’ designation.

      The number of points you earn will depend on several factors – as you can see from the categories and points awards in the chart below.

      Category Points
      Completed Flight +5
      Per Hour of Flight +1
      Per 50 Nautical Miles of Flight +1
      Completed 20-Minute Pre-Flight +3
      Flaps Position Set Takeoff
      +1
      Flaps Position Set Landing
      +1
      Exceed 250kts under 10,000 ft for more than 2 minutes
      NOTE:  When MTOW is less than 300,000lbs (136,077kgs).
      -5
      Overspeed -2

      Time Compression
      A 15% penalty will be assessed against the total number of points earned for that flight.

      EXAMPLE:

      46 points earned – 7 point penalty (.15 × 46) = 39 points awarded.

       

      Bonus Multiplier
      The bonus multiplier helps equalize flights in all Fleet aircraft regardless of distance flown and/or cruising speed by using a proprietary algorithm and applying it to those with cruise speeds of 250kts or less and cruise speeds between 251kts and 400kts.

       

      Pilots Hub Airport

      You departed from or arrived at your Hub airport.

      +5

      Landing Rates  

      -600 fpm  to  -500 fpm

      -3

      -499 fpm  to  -300 fpm

      -2

      -299 fpm  to  -200 fpm

      +2

      -199 fpm  to  -151 fpm

      +5

      -150 fpm

      +100

      -149 fpm  to  -100 fpm

      +5

      -99 fpm  to  +300 fpm

      +2

      +301 fpm  to  +500 fpm

      -2

      +501 fpm  to  +800 fpm

      -3

      COMMENT:  A positive landing rate? Due to discrepancies in the way Sims handle terrain contours and the fact there are upsloping runways in the world, a positive landing rate is always a possibility – and that's why it's reflected in our Landing Rates chart.

      Here are some examples illustrating how these category points factor into each flight.

      1 2 3
      image-1638202067020.png image-1638202135807.png