Operations
- Pilot Rank
- Flight Classification
- Flight Logs
- Departure & Arrival Times
- Pausing Your Sim
- Time Compression
- Diversions & Emergencies
- Sim Crashes
- PIREP Flight Time 00:00 Entry
- ‘The Flight May Now Be Ended’ Line Entry In ACARS
- Unlimited Fuel, Mid-Air Refueling, and Enroute Fueling
- Aircraft Substitutions
- Virtual Money
- IVAO, PilotEdge & VATSIM
- Usage of Slew Mode
Pilot Rank
Rank
Walker Air Transport utilizes the smartCARS 3 (Windows/MacOS/Linux) or FlightTrackerXP (Mac) ACARS systems and the company’s proprietary, fully-automated Flight Data System (FDS) to log data produced and transmitted to us by your Simulator.
Once you’ve completed your flight and submitted the PIREP, our FDS goes to work reviewing it and making a decision on its acceptability. And it’s all done very quickly. Within seconds, you’ll have all of your flight’s data to review, including, though not limited to, these major items:
| 1 | 2 | 3 | 4 | 5 | 6 |
| Aircraft Type Flown | Flight Time | Flight Distance | Landing Rate | Points Awarded | Flight Status (Approved; Rejected; Diverted) |
We're pleased and excited to have this system in place because we think it:
- adds more value to the total experience; and,
- by analyzing their performance and applying what they learn from it, our Pilots are challenged to continually improve their flying skills and proficiency.
In order to be promoted to the next rank, you must meet both of the requirements noted below for minimum hours and minimum points.
Hours and points do not reset on promotion. They carry over as you progress towards your next rank.
| Rank | Title | Insignia | Minimum Hours | Minimum Points | Pay Rate (Hourly) |
| Flight Student |
|
0 | 0 | $15.00 |
| First Officer |
|
25 | 300 | $35.00 |
| Senior First Officer |
|
75 | 900 | $45.00 |
| Captain |
|
100 | 1,200 | $65.00 |
| Flight Captain |
|
300 | 3,600 | $85.00 |
| Senior Flight Captain |
|
500 | 6,000 | $105.00 |
| Chief Pilot I |
|
1,000 | 12,000 | $115.00 |
| Chief Pilot II |
|
2,500 | 30,000 | $135.00 |
| Chief Pilot III |
|
5,000 | 60,000 | $165.00 |
| Senior Chief Pilot I |
|
7,500 | 90,000 | $192.00 |
| Senior Chief Pilot II |
|
10,000 | 120,000 | $225.00 |
| Senior Chief Pilot III |
|
15,000 | 180,000 | $255.00 |
| Walker Emeritus |
|
50,000 | 300,000 | $300.00 |
Points
Points are awarded for each completed flight receiving an ‘Approved’ designation.
The number of points you earn will depend on several factors – as you can see from the categories and points awards in the chart below.
| Approved | Rejected | Diverted |
|
The criteria for an Approved flight are:
All points, flight hours and pay are awarded.
The PIREP is posted to your Logbook as being Completed | Approved. |
The criteria for a Rejected flight are:
No points, flight hours or pay are awarded.
The PIREP is posted to the your Logbook as being Completed | Rejected. |
The criteria for a Diverted flight are:
All points, flight hours and pay are awarded.
If this occurs when flying a Tour leg, you will not be advanced to the next leg. The leg will have to be reflown.
The PIREP is posted to your Logbook as being Completed | Diverted. |
Points are calculated based on log entries from the ACARS client. If your client fails to record all the entries we require you may lose out on points. Flight Operations is unable to modify your log file.
Microsoft Flight Simulator 2020 has a habit of not registering pilots in 'Cruise' phase due to how their altitude is determined. This will impact your log record, please click here to read our FAQ item on this in order to ensure you get proper points awarded.
| Category | Points | How is it determined? |
| Completed Flight | +5 | |
| Per Hour of Flight | +1 | |
| Per 50 Nautical Miles of Flight | +1 | |
| Completed 20-Minute Pre-Flight | +3 | Pre-flight time is calculated between the log entries 'Now boarding' and 'Pushing back'. |
| Flaps Position Set – Takeoff |
+1 | Takeoff flaps are determined by log entry 'Flaps set to' that occur before the log entry 'Taking off'. |
| Flaps Position Set – Landing |
+1 |
Landing flaps are determined by log entry 'Flaps set to' that occur after the log entry 'Approaching'. The 'Approaching' log entry will not occur if you are not properly in cruise phase. Please read note above regarding MSFS 2020 and/or ensure you know how to properly use the ACARS application to set your correct cruise level. |
| Exceed 250kts under 10,000 ft for more than 2 minutes Only applicable when aircraft MTOW is less than 300,000lbs (136,077kgs). |
-5 | Aircraft that have an MTOW less than 300,000lbs (136,077kgs). You can view the MTOW of our fleet by visiting Company > Fleet in CrewOps and viewing the MTOW column. |
|
Overspeed Only deducted once regardless of number of instances of overspeeding |
-2 | Log indicates 'Overspeed'. |
|
Time Compression |
|
Log indicates 'Simulation rate set to'.
A 15% penalty will be assessed against the total number of points earned for that flight. 46 points earned – 7 point penalty (.15 × 46) = 39 points awarded. |
|
Bonus Multiplier |
The bonus multiplier helps equalize flights in all Fleet aircraft regardless of distance flown and/or cruising speed by using a proprietary algorithm and applying it to those with cruise speeds of 250kts or less and cruise speeds between 251kts and 400kts. | |
|
Pilots Home Airport |
+5 |
You departed from or arrived at your Hub airport. |
The MTOW for the aircraft you are flying can be found at Company > Fleet.
This is the value we use to determine the group below you will receive points from.
| Landing Rate | MTOW less than 12,500lbs |
MTOW more than 12,500lbs |
| -800 fpm to -701 fpm | -8 | -4 |
| -700 fpm to -601 fpm | -6 | -2 |
| -600 fpm to -501 fpm | -4 | +1 |
| -500 fpm to -401 fpm | -2 | +2 |
| -400 fpm to -300 fpm | +1 | +4 |
| -300 fpm to -201 fpm | +2 | +5 |
| -200 fpm to -151 fpm | +3 | +5 |
| -150 fpm | +100 | +100 |
| -149 fpm to -101 fpm | +4 | +3 |
| -100 fpm to 0 fpm | +5 | +2 |
 |
If you happen to be lucky enough to land the illustrious -150fpm. You will be awarded with our super special "BUTTER!" badge and 100 points! Now, we must state for legal reasons that a -150fpm is not the holy grail landing you need to aim for in every single aircraft. Doing this can result in gear breakage, spoilers not activating, autobrakes sitting around, and well, the plane not working right. We warned you! |
Here are some examples illustrating how these category points factor into each completed flight.
| 1 | 2 | 3 |
 |
 |
 |
If you think your flight was graded incorrectly – or – you'd like to ask a question, submit a Help Ticket.
Flight Classification
A completed flight is classified as being Approved, Rejected or Diverted.
A flight is classified as being Completed when it was:
(1) flown from a departure airport to an arrival airport, and,
(2) documented by our ACARS-based Flight Data System.
The Company’s Landing Rate Standard is -800 fpm or softer.
| Approved | Rejected | Diverted |
|
|
|
|
The criteria used to make that decision is as follows.
| Approved | Rejected | Diverted |
|
The criteria for an Approved flight are:
All points, flight hours and pay are awarded.
The PIREP is posted to your Logbook as being Completed | Approved. |
The criteria for a Rejected flight are:
No points, flight hours or pay are awarded.
The PIREP is posted to the your Logbook as being Completed | Rejected. |
The criteria for a Diverted flight are:
All points, flight hours and pay are awarded.
If this occurs when flying a Tour leg, you will not be advanced to the next leg. The leg will have to be reflown.
The PIREP is posted to your Logbook as being Completed | Diverted. |
If you think your flight was categorized incorrectly or you'd like to ask a question about it, submit a Help Ticket.
Flight Logs
You will only receive credit for a completed flight by using our automated, ACARS-based Flight Data System.
Manual PIREPS are not are permitted. No exceptions.
Departure & Arrival Times
Scheduled flight times shown in Crew Ops are displayed in UTC. This is simulator time, not real-world time.
While not mandated, we still encourage you to fly those scheduled times within your simulator.
In summary – if a flight departs at 1600 UTC, you do not have to fly it at the real-world time of 1600 UTC.
Pausing Your Sim
As long as you’re flying offline and don’t do anything to interrupt the operation of ACARS, you may pause your flight and resume it at any time afterwards without penalty.
If you’re flying online in a simulated, real-world environment, though, the controllers at IVAO, PilotEdge, or VATSIM will likely not be as accommodating. They typically do not allow flights to be paused.
Time Compression
Time compression – changing the simulation rate during a flight – is permitted as often as desired; however, a 15% penalty will be assessed against the total number of points earned for that flight if its use is detected by ACARS.
EXAMPLE: 53 points earned – 8 point penalty (.15 × 53) = 45 points awarded.
Diversions & Emergencies
If you experience an in-flight emergency, or you simply have to divert to another airport, treat it as a real life experience.
You may find the information below helpful in your recovery planning.
| Worldwide Persistence | If You Stop ACARS and Submit PIREP | If You Do Not Stop ACARS | ||
|
Divert to Departure Airport |
||||
| Cancel your flight and re-start it. |
||||
|
Divert to Any Other Airport |
||||
| Disabled |
Your flight will be classified as Diverted. The Starting point for the next flight:
The flight’s hours, distance and points will be calculated from your Departure airport to this airport – not the Arrival airport noted in your Bid. EXAMPLE: If you fly from KJAX to KDAL and land at KATL, you’ll only get hours, distance and points for KJAX to KATL. |
Settle what needs to be done, restart the SIM and continue to your planned Arrival airport. ACARS will reacquire your simulator and continue pushing data to our Flight Data System.
Based upon your landing rate and flight duration, the flight will be classified as either Approved or Rejected.
The Starting point for the next flight:
Cancel your flight and re-start it. |
||
| Enabled |
Your flight will be classified as Diverted. The Starting point for the next flight:
EXAMPLE: If you fly from KJAX to KDAL and land at KATL, the departure airport for your next flight will be KATL. |
|||
Once you arrive at your final destination and land, take a moment to review the Flight Log to ensure its entries appear to be normal and logically sequenced.
| If Log Entries appear... |
Action Step |
| Normal | Submit the PIREP. As noted above, if your landing has not exceeded the Company’s Landing Rate Standard and meets all other flight-related criteria, it’ll be automatically approved. |
| Not Normal | Click Cancel. Manual PIREPS are not allowed under any conditions. |
PIREP REVIEWS: We certainly sympathize with you if something appears abnormal in your PIREP. However, we do not have any control over the operation and functionality of your computer, the stability of your flight simulator and addons, the performance of your Internet connection or any other operational factors affecting how data is collected and transmitted to us. As a result, we must trust the data your flight simulator generates and transmits to us via ACARS to be an accurate representation of what occurred during your flight. After that transmission occurs, we do not have the ability to change or alter any flight data nor will we ever do so. |
Afterwards, if you review the PIREP and flight tracker Map, you’ll see you landed at an interim airport and subsequently continued on to your final destination.
If you experience difficulties with this process or ACARS, submit a Help Ticket for assistance.
Make it a habit to check your Flight Log immediately before and after takeoff – and regularly throughout your flight – in order to avoid time-wasting instances like this resulting in rejected PIREPS.
Sim Crashes
If entries in your Flight Log file are determined to be improperly sequenced as a result of a SIM crash, the PIREP will be removed from your Logbook.
Manual changes cannot and will not be made.
PIREP Flight Time 00:00 Entry
If you see a Flight Time 00:00 entry in your PIREP, then, to ACARS, it means you triggered a landing before you took off.
It can happen in a number of ways while flight logging is taking place – for instance, by moving the plane or rolling across bad airport mesh during your taxi to the runway or on takeoff.
If you see this entry, the PIREP will be automatically rejected.
Manual changes cannot and will not be made.
‘The Flight May Now Be Ended’ Line Entry In ACARS
It’s wise to monitor your Flight Log periodically throughout your flight to ensure its data is being logged/recorded and transmitted correctly.
If, at any time before you land and taxi to a stop at the end of your flight, you see the entry below in your Flight Log, your PIREP will be Rejected.
[xx:xx:xx] The flight may now be ended
No hours, distance or points will be awarded – and we will not be able to fix it.
Unlimited Fuel, Mid-Air Refueling, and Enroute Fueling
Unlimited Fuel
The use of unlimited fuel – a PIREP indicating no fuel was consumed during a flight – is not permitted.
If the use of unlimited fuel is detected, your PIREP will be Rejected.
No hours, distance or points will be awarded – and it will not be overridden.
You can identify that unlimited fuel has been recorded by reviewing the log file and your PIREP.
Click on the Financials tab of your PIREP
You will see Fuel Used is 0
Click on the Log tab of your PIREP
Look at the following lines in your log and you will see that each fuel amount is the same as the previous. This indicates that your simulator has unlimited fuel turned on and it must be disabled.
- Taking off: with 42375lbs
- Climbing: with 42375 lbs
- Touched Down: fuel remaining 42375 lbs
Mid-Air Refueling
The use of mid-air refueling – manually adding fuel to your aircraft while in flight to extend its range – is not permitted.
If the use of mid-air refueling is detected, your PIREP will be Rejected.
No hours, distance or points will be awarded – and we will not fix it.
Enroute Fueling
The use of enroute refueling – landing at an airport not noted in your Bid and refueling to extend the range of your aircraft – is not permitted.
You will be required to submit your flight and it will be treated as a diverted flight. You can read more about the diversion system by clicking here.
smartCARS 3 and FlightTrackerXP does not support the ability to conduct enroute refueling and is the reason we do not allow it. You will be forced to submit your flight by the application.
Aircraft Substitutions
Our flight modules are built in a way substituting aircraft isn’t necessary. We do not, therefore, accept substitutions.
If a PIREP documents a different aircraft than what was initially selected for the flight after ACARS was started, it will be Rejected.
No exceptions.
Virtual Money
When you complete a flight and it’s Approved, you’re compensated in virtual currency – what's referred to as our Virtual Money. The amount you make per hour – and subsequently, for each completed flight – depends on the Pilot Rank you hold.
Your Virtual Money can be used for:
| 1 | 2 | 3 |
|
Purchasing Jumpseat Tickets
Purchasing a Jumpseat for Charter flights if Worldwide Persistence |
Changing your Home. | Re-Flying a Tour you've already completed. |
Any virtual money you earn with us has no real world value. As such, it can’t be redeemed, exchanged or otherwise used.
IVAO, PilotEdge & VATSIM
While we do not require you to fly online, it’s strongly encouraged. To assist you in doing so, we’ve partnered with PilotEdge and VATSIM.
You can fly on the IVAO network, however Walker Air Transport is not partnered with this company nor will we be due to their unnecessary requirements.
Whenever flying online, enter the following information in the remarks section of your pre-file.
CALLSIGN = WALKER // VISIT US AT HTTPS://WALKERAIR.US
| Unlike other Virtual Airlines, when flying for us, your Callsign will always be your Walker Air Transport Pilot ID. |
| EXAMPLE: If your Company-assigned Pilot ID is WAT 300... | |
| Your call sign is WAT300. |
Depending on your Region of the world, when making radio calls, you say Walker 300 or Walker Three Hundred or Walker Three-Zero-Zero |
And a final note…
When using any of these online networks and the WAT Callsign, you’re considered a Company Ambassador. As such, at all times, you're expected to:
- be professional;
- be courteous and respectful of others;
- exercise good judgment; and,
- engage in behavior that could not be interpreted as being argumentative or disruptive.
Additionally, in order to maintain a sense of professionalism, general chat with other Company Pilots while flying online should only be conducted on our Discord, not on an active network frequency.
If, at any time, we learn about a Pilot's questionable or disruptive behavior while flying on an online network, the matter will be fully investigated and, if deemed appropriate, they'll be formally disciplined.
Usage of Slew Mode
Use of slew mode while on the ground to adjust your parking position or whatever purpose you need it to be is allowed. Other usage of slew mode will lead to your PIREP being immediately rejected.
Unlike time compression, slew mode is not allowed in flight for all flights, regardless if tour or not.
You can identify that slew mode has been recorded by reviewing the log file in your PIREP.
Click on the Log tab of your PIREP
Look for the Slew mode entered and Slew mode left lines between the Taking off and Touched down lines.